© 2017 Unitrends 1#1 All-in-One EnterpriseBackup and Continuity

Will Your Recovery SLA Become a Broken Promise?

Joe Noonan, VP Product Management & Marketing

© 2017 Unitrends 2

What is a recovery SLA?

It’s an agreement (sometimes contractual) regarding an downtime or data loss event.

© 2017 Unitrends 3

SLA

RPO

RTO

Recourse

What goes into an SLA?

© 2017 Unitrends 4

How much data loss will I accept?

Measured by the time between working recovery points

Recovery Point Objective (RPO)

© 2017 Unitrends 5

How much downtime will I accept?

Measured by the time it takes for the application to be available

Recovery Time Objective (RTO)

© 2017 Unitrends 6

Money?

Credit?

Job loss?

Nothing?

Recourse – What is the penalty if not met?

© 2017 Unitrends 7

Do you have recovery SLAs defined and documented?

Survey says…

Not Likely

© 2017 Unitrends 8

Lack of accountability

Lack of confidence

Lack of understanding impact

Why are SLAs so difficult to put in place?

How to have solid recovery SLAs

© 2017 Unitrends 10

Prioritization

Process

Technology

Budget

Assess and Plan

© 2017 Unitrends 11

Tools that can helphttp://drbenchmark.org/

© 2017 Unitrends 12

Tools that can helphttps://www.unitrends.com/products/disaster-recovery-planner

© 2017 Unitrends 13

Local site Second siteHyperscale

cloudPurpose-built cloud

Where recovery happens is important too!

© 2017 Unitrends 14

Recovery SLAs

Scalability and OS

compatibility

Holistic support

TCO & cost predictabilit

y

Where purpose-built clouds beat hyperscale clouds

© 2017 Unitrends 15

Analytics, Machine Learning and Automation

Does it proactively tell you the impact of an outage?

Does it automate DR compliance testing and reporting?

Does it detect and alert you of security threats?

Does it provision test and development environments?

Does it detect issues and proactively open support cases?

How does Unitrends help?

© 2017 Unitrends 17

Have Less: The Ruthless Pursuit of Simplicity

Old World New World

© 2017 Unitrends 18

Unitrends Topic

Presentation Name | Date 2016UnitrendsCloud

Old World• Third-party cloud vendors

• Limited or no DRaaS

• No recovery assurance

• Limited retention; more worries

• No SLAs, more worries

• Network bottlenecks

New World• No finger-pointing; less management: single vendor

• Physical & virtual DRaaS

• Industry only physical & virtual recovery assurance

• Infinite retention available; more confidence

• 1 hour recovery SLA available; more confidence

• WAN optimized & Rapid Data Seeding

WANOpenVPN

w/Throttling

OR

© 2017 Unitrends 19

Unitrends Topic

Presentation Name | Date 2016

1. Forever Cloud

Long-Term RetentionPurchased in 500GB

increments of protected capacity

Tiered Cloud Structure

2. Choose Your

Retention WindowAvailable for:

3. Choose Your

DRaaSConfigure various options

4. Add Premium DRaaS

per instance

Add to get 1 Hr SLA and

Recovery Assurance

© 2017 Unitrends 20

Unitrends Topic

Presentation Name | Date 2016

1 of only 4 vendors improving on both execution and vision

Top 4 DRaaS solutions on completeness

1 of 2 serving the SMB through Enterprise

Only DRaaS solution in the Backup MQ

With leaders falling…Unitrends excels! (see GIF)

© 2017 Unitrends 21

Unitrends Topic

Presentation Name | Date 2016

Cloud Migration

Disaster Recovery

Offsite Backup Copies

Backup Cloud VMs

4 Use Cases with AWS & Azure

Updates Coming Soon

© 2017 Unitrends 22

Analytics and Automation in v10

© 2017 Unitrends 23

Proactively know the impact of an outage

© 2017 Unitrends 24

Proactively detect recovery issues

© 2016 Unitrends 25

Call to Action– Visit www.Unitrends.com

Try Unitrends - equipped with Ransomware Detection

Download at https://www.unitrends.com/products/enterprise-backup-software

Limited Availability! Get a free T-Shirt designed by Stephen Bliss

Request a Demo

Register at https://www.unitrends.com/products/demos/unitrends-backup-live-demo

Talk With One of Our Continuity Experts

Get immediate assistance: https://www.unitrends.com/company/contact