why the next generation of startups won’t build apps
TRANSCRIPT
Why the next generation of startups won’t build apps
VP of Product at Intercom@Padday
Paul Adams
The internet
Interfaces
People
The internetInterfaces
People
The internetis so young
Toda
yTe
legrap
h
Newsp
apers
Telep
hone
1876
Photog
raphy
1880
s
Telev
ision
1940
s18
44
Printin
g Pres
s
1440
Intern
et
1990
Mobile
phon
es
1990
s
Radio
1920
s
Cinema
1900
s16
00s
Young + changing
The internetInterfaces
People
A thing that connects the makers of something, with the consumers of something.
BusinessCustomer Interface
Interface BusinessCustomer
Interface BusinessCustomer
Interface BusinessCustomer Destination
BusinessCustomer
BusinessCustomer
So interfaces simply connect businesses and consumers.
And up until now, interfaces have always been destinations.
The internetInterfaces
People
We are connected
We are social
The internetInterfaces
People
vs
…
Extend to things that allow people to connect and communicate.
The internet is still catching up with how real life works.
And we’re now past the pointof no return.
The internet is oriented
around people
The internetInterfaces
People
A destination to download other
destinations.
The interfaces of the internet are changing
The InternetInterfaces
People
1. People oriented systems, not destinations
2. Multiple interfaces, not apps
1. People oriented systems, not destinations
2. Multiple interfaces, not apps
Discovery
Payments
Hardware
Destination BusinessCustomer
BusinessCustomer
1. People oriented systems, not destinations
2. Multiple interfaces, not apps
API < > API
The InternetInterfaces
People
Young, changing. People + systems. Many interfaces.
The Fortune 500 was created in 1955.
500 companies.Only 67 still exist.
Everything today will be different
tomorrow
Paul Adams@Padday
Thank you
San Francisco
#InsideIntercom