why the end user experience needs service assurance (xangati)
TRANSCRIPT
![Page 1: Why the end user experience needs Service Assurance (Xangati)](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5874761f1a28ab4a758b6607/html5/thumbnails/1.jpg)
Uw werkplek- en datacenterspecialistOntwerpen • Implementeren • Optimaliseren
![Page 2: Why the end user experience needs Service Assurance (Xangati)](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5874761f1a28ab4a758b6607/html5/thumbnails/2.jpg)
Why the end user experience needs Service Assurance
![Page 3: Why the end user experience needs Service Assurance (Xangati)](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5874761f1a28ab4a758b6607/html5/thumbnails/3.jpg)
Agenda• Introductie Xangati
• Klantcase DUO
• What’s new in Xangati
![Page 4: Why the end user experience needs Service Assurance (Xangati)](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5874761f1a28ab4a758b6607/html5/thumbnails/4.jpg)
Introductie XangatiDoor Jason Purvor, Xangati
![Page 5: Why the end user experience needs Service Assurance (Xangati)](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5874761f1a28ab4a758b6607/html5/thumbnails/5.jpg)
Xangati – the unique Service Assurance Engine
Jason Purvor - EMEA Director [email protected]
Ben Vaux – Systems Engineering Director [email protected]
![Page 6: Why the end user experience needs Service Assurance (Xangati)](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5874761f1a28ab4a758b6607/html5/thumbnails/6.jpg)
![Page 7: Why the end user experience needs Service Assurance (Xangati)](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5874761f1a28ab4a758b6607/html5/thumbnails/7.jpg)
Raise Alerts
Why we do what we do
Xangati Analytics EngineCorrelate all available metrics
second-by-second without agents
Correlates Full Flow
Analyze every second
Adjust Thresholds
![Page 8: Why the end user experience needs Service Assurance (Xangati)](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5874761f1a28ab4a758b6607/html5/thumbnails/8.jpg)
What we do differently
![Page 9: Why the end user experience needs Service Assurance (Xangati)](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5874761f1a28ab4a758b6607/html5/thumbnails/9.jpg)
Corporate Overview
Responsive Support7x24x365
Production Deployments400+ Customers
Strategic PartnershipsCitrix, Cisco, NetApp, Dell, VMware
Strong Technology7 Patents
Executive TeamFounded in 2007
Well-capitalized FinancialsVenture Funding, Citrix
![Page 10: Why the end user experience needs Service Assurance (Xangati)](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5874761f1a28ab4a758b6607/html5/thumbnails/10.jpg)
MISSION Xangati provides workload/services performance management that enables IT admins and
DevOps to save time and money through informed investment decisions
VISIONIntelligent, automated optimization, orchestration in private/hybrid cloud environments
Our Strategy
STRATEGY Service Assurance Analytics
End-User Quality of
Experience
Predictive performance
metrics
Prescriptive remedial actions
Responsive/optimized IT
infrastructure, real-time ops
Service-assured risk mitigation
VI admin productivity
enhancements
![Page 11: Why the end user experience needs Service Assurance (Xangati)](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5874761f1a28ab4a758b6607/html5/thumbnails/11.jpg)
Challenges of Delivering Service Assurance
Multiple Applications + Shared and Dynamic Datacenter = Unpredictable Performance Problems and Resource Inefficiency Challenges
Traditional infrastructure solutions (compute, network, storage) are inadequate as they are silo-specific and application unaware
Application performance management (APM) solutions are inadequate as they are infrastructure unaware
The Xangati solution addresses the challenge by understanding infrastructure behavior across silos in real time and its effect on application
performance and delivery to end users
![Page 12: Why the end user experience needs Service Assurance (Xangati)](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5874761f1a28ab4a758b6607/html5/thumbnails/12.jpg)
Where we play
I want to run even more applications on my hardware investment
I need to make sure my virtual workspace infrastructure is scalable for growth
I need to ensure my application’s performance meets my SLA
My website has problems. I just don’t know where…
I want to identify and solve performance contention
I need a custom view for my specific workload
![Page 13: Why the end user experience needs Service Assurance (Xangati)](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5874761f1a28ab4a758b6607/html5/thumbnails/13.jpg)
Thank You!
Jason Purvor - EMEA Director [email protected]
Ben Vaux – Systems Engineering Director [email protected]
![Page 14: Why the end user experience needs Service Assurance (Xangati)](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5874761f1a28ab4a758b6607/html5/thumbnails/14.jpg)
Klantcase DUODoor Arjan Hendriks, ICT-Partners
![Page 15: Why the end user experience needs Service Assurance (Xangati)](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5874761f1a28ab4a758b6607/html5/thumbnails/15.jpg)
Introductie DUO• Dienstverlener:
• Voortgezet onderwijs• Beroepsonderwijs• Hoger onderwijs
• Studiefinanciering• Leningen
• Inburgeringsexamens
• Erkennen en legaliseren diploma’s
• Examen Distributie VO
![Page 16: Why the end user experience needs Service Assurance (Xangati)](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5874761f1a28ab4a758b6607/html5/thumbnails/16.jpg)
Introductie DUO• Infrastructuur geplaatst op twee fysieke locaties
• Servervirtualisatie en VDI
• OTAP straat
• VDI gerealiseerd in 2011
• VDI gebaseerd op VMware View 4.5 en ESX 4.0
• In gebruik genomen na overgang nieuw gebouw
• Upgrade naar Horizon View 5.2 en ESXi 5.1
![Page 17: Why the end user experience needs Service Assurance (Xangati)](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5874761f1a28ab4a758b6607/html5/thumbnails/17.jpg)
Probleemstelling• In controle van omgevingen
• Eerst VDI-omgeving
• Performanceproblemen VDI-werkplek
• Productselectie
![Page 18: Why the end user experience needs Service Assurance (Xangati)](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5874761f1a28ab4a758b6607/html5/thumbnails/18.jpg)
Architectuur
• VDI-omgeving redundant
• Xangati redundant opgesteld• Beschikbaarheid eisen
• General Dasboard
• VDI Dashboard
![Page 19: Why the end user experience needs Service Assurance (Xangati)](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5874761f1a28ab4a758b6607/html5/thumbnails/19.jpg)
Security• Essentieel
• Publieke functie
• Hacktest
![Page 20: Why the end user experience needs Service Assurance (Xangati)](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5874761f1a28ab4a758b6607/html5/thumbnails/20.jpg)
Implementatie• OTAP
• Handmatige handelingen
• vSwitches• Splitsing verkeer (Management & VM)
• Certificaten
![Page 21: Why the end user experience needs Service Assurance (Xangati)](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5874761f1a28ab4a758b6607/html5/thumbnails/21.jpg)
Voordelen DUO
• Real-time inzicht binnen VDI-infrastructuur
• Pro-actief beheer mogelijk
• Opschaling eenvoudig
![Page 22: Why the end user experience needs Service Assurance (Xangati)](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5874761f1a28ab4a758b6607/html5/thumbnails/22.jpg)
What's new in XangatiDoor Ben Vaux, Xangati
![Page 23: Why the end user experience needs Service Assurance (Xangati)](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5874761f1a28ab4a758b6607/html5/thumbnails/23.jpg)
Xangati – the unique Service Assurance Engine
Jason Purvor - EMEA Director [email protected]
Ben Vaux – Systems Engineering Director [email protected]
![Page 24: Why the end user experience needs Service Assurance (Xangati)](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5874761f1a28ab4a758b6607/html5/thumbnails/24.jpg)
Clusters
Applications
Servers
Users
Typical Enterprise XenApp IT Infrastructure
Xangati captures metrics in real-time from the entire end-to-end IT infrastructure
Web Servers
Horizon with ViewServers
XenDesktopServers
HypervisorHosts
Storage Systems
Other ITServers
Applications
Groups
Servers
Users
Desktops
Pools
Servers
Users
Guest VMs
Servers
Datastores
Users
Services
Servers
Health
Users
NFS Shares
iSCSI/FC LUNs
Health, Capacity
Performance
NetworkSwitches
Throughput
Latency
Health, Capacity
Physical & Virtual
Citrix NetScaler ADC
Out to the Clients
In to the Datacenter
Throughput, IOPS
Latency, Jitter
Users &Mobile Devices
APIs, HDXHTTP, AppFlow
AppFlow/HTTP & AppFlow/HDXnetFlow, sFlow
APIs:NetApp 7-modeESXi, v
Center
iFlow, IPFIXAPIs, PCoIP
WMISSHHyp
er-V, S
CVMM
XenServ
er
XenApp Servers
Applications
Groups
Servers
Users
APIs, HDX
![Page 25: Why the end user experience needs Service Assurance (Xangati)](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5874761f1a28ab4a758b6607/html5/thumbnails/25.jpg)
Xangati Service Assurance Analytics
• With the aid of DVR-like recordings, Visual Trouble Tickets, root-cause analysis in real-time and prescribed remediation stepsResolve
• Predictive analytics, prescribed remediation, capacity planning, fast time-to-clarity, infrastructure optimizationPrevent
• Second-by-second, end-to-end including client devices, applications and users, at scale, no agents, automatic discoveryMonitorS
ervi
ce A
ssur
ance
Ana
lytic
s
Pred
ictiv
ePe
rfor
man
ce
*XSR13
![Page 26: Why the end user experience needs Service Assurance (Xangati)](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5874761f1a28ab4a758b6607/html5/thumbnails/26.jpg)
Deployment Architecture: Virtual Workloads
Xangati Management
Appliance
Virtual Machines
DNSAD
XenServer Hosts vSphere Hosts Hyper-V Hosts
NetApp Storage EMC VNX Storage
Virtual Network
Application Workloads
Physical Network
Generic Storage
![Page 27: Why the end user experience needs Service Assurance (Xangati)](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5874761f1a28ab4a758b6607/html5/thumbnails/27.jpg)
Deployment Architecture: Virtual Desktops/Virtual Applications
Xangati Management
Appliance
Clients Virtual Desktops/Virtual Applications
DDC/Desktop Brokers
VirtualInfrastructure
ApplicationDelivery
Controllers
DomainControllers
WAN/LAN
![Page 28: Why the end user experience needs Service Assurance (Xangati)](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5874761f1a28ab4a758b6607/html5/thumbnails/28.jpg)
MONITOR: Performance, Availability and Efficiency
Availability Report
Real-time Scorecard
Spare Capacity Report
Live Performance Visibility Live Topological View
Service Histogram Report
![Page 29: Why the end user experience needs Service Assurance (Xangati)](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5874761f1a28ab4a758b6607/html5/thumbnails/29.jpg)
Raise Alerts
MONITOR: Dynamic Thresholds
Analytics EngineAnalyzes incoming metrics second-by-second
Collect Metrics
Analyze Metrics
Adjust Thresholds
Self-Learned Dynamic ThresholdsContinually adjusted based on historical metrics and best practices
![Page 30: Why the end user experience needs Service Assurance (Xangati)](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5874761f1a28ab4a758b6607/html5/thumbnails/30.jpg)
RESOLVE: Performance Problem Triage
Identify Problem
Analyze &RecommendRemediation
![Page 31: Why the end user experience needs Service Assurance (Xangati)](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5874761f1a28ab4a758b6607/html5/thumbnails/31.jpg)
RESOLVE: Root Cause Discovery
Real-time Analytics Discover Root Cause and Prescribe Actions for IT Administrator to Perform
Root Cause Discovery Analysis of alarm storms saves valuable time for IT
Prescribed Administrative ActionsProvides the steps necessary that IT Administrators should perform
![Page 32: Why the end user experience needs Service Assurance (Xangati)](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5874761f1a28ab4a758b6607/html5/thumbnails/32.jpg)
RESOLVE: DVR-like Recordings
Initiated by • End User• Event• Administrator
What is Captured• Every metric collected from the IT infrastructure
• Second-by-second granularity
Rapid Issue Resolution• DVR-like recordings with drill down details
![Page 33: Why the end user experience needs Service Assurance (Xangati)](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5874761f1a28ab4a758b6607/html5/thumbnails/33.jpg)
Track Resource Contention StormsFrom when they first appear to when they begin to impact operations
Provides IT Guidance to Avoid Future StormsSee areas of impact, sources of contention
See resource contention storms as they mount
PREVENT: Future Performance Problems
![Page 34: Why the end user experience needs Service Assurance (Xangati)](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5874761f1a28ab4a758b6607/html5/thumbnails/34.jpg)
PREVENT: Future Performance Problems
Impending Capacity Saturation Alerts
Capacity Recommendations Based on Performance Effects
![Page 35: Why the end user experience needs Service Assurance (Xangati)](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5874761f1a28ab4a758b6607/html5/thumbnails/35.jpg)
PREVENT: Written Reports
Contention Storm ReportAnalyzes CPU, Memory, Storage, Network, Application and VMs
Capacity Utilization ReportCurrent percentage used and projected utilization
Recommended Actions ReportActions IT administrators need to perform
Scheduled or On DemandCan be emailed to a list of recipients
![Page 36: Why the end user experience needs Service Assurance (Xangati)](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5874761f1a28ab4a758b6607/html5/thumbnails/36.jpg)
Xangati Operational Flow
• Deploy and Setup [Day 1]• Agentless, rapid and non-invasive
• Discover and Learn [Day 1 onwards]• Auto-discover and auto-map all relevant objects• Self learn each object behavior across multiple metrics
• Detect and Remediate [Day 1 onwards]• Self alert when object behavior is abnormal with respect to its metric• Alerts continually aggregated to identify problems (storms)• Storms analyzed and remediation recommended
• Anticipate and Plan [Week 1 onwards]• Impending capacity saturation• Focus on performance affecting saturation
• Monitor, Heal and Optimize [Day 1 onwards]• Understand inter-object and intra-object behavior• Identify slack and optimize• Identify degradation and heal
![Page 37: Why the end user experience needs Service Assurance (Xangati)](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5874761f1a28ab4a758b6607/html5/thumbnails/37.jpg)
INTEGRATED PRODUCT SUITES
VI Suite
VDI Suite VirtualApp Suite
Network Suite
WebApp Suite
![Page 38: Why the end user experience needs Service Assurance (Xangati)](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5874761f1a28ab4a758b6607/html5/thumbnails/38.jpg)
Trusted Solution
ENTERPRISE eCOMMERCE
HEALTHCARE
FINANCIAL SERVICES
UTILITIES
GOVERNMENT
EDUCATION
![Page 39: Why the end user experience needs Service Assurance (Xangati)](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5874761f1a28ab4a758b6607/html5/thumbnails/39.jpg)
Xangati Service Assurance: Monitor, Resolve, Prevent
Predict and avoid future resource contention storms
Reports for planning and communicating
Recordings with the Root Cause Pinpointed
Dynamic thresholds learn from your environment
Dashboards with DVR-like playback to troubleshoot
Real-time End-to-End Metrics with NO Agents
![Page 40: Why the end user experience needs Service Assurance (Xangati)](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5874761f1a28ab4a758b6607/html5/thumbnails/40.jpg)
Thank You!
Jason Purvor - EMEA Director [email protected]
Ben Vaux – Systems Engineering Director [email protected]
![Page 41: Why the end user experience needs Service Assurance (Xangati)](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5874761f1a28ab4a758b6607/html5/thumbnails/41.jpg)
• Introductie Xangati
• Klantcase DUO
• What’s new in Xangati
Samenvattend
![Page 42: Why the end user experience needs Service Assurance (Xangati)](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5874761f1a28ab4a758b6607/html5/thumbnails/42.jpg)
Vragen
![Page 43: Why the end user experience needs Service Assurance (Xangati)](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5874761f1a28ab4a758b6607/html5/thumbnails/43.jpg)
Bedankt voor uw aandacht!
We zien u graag bij onze stand!
![Page 44: Why the end user experience needs Service Assurance (Xangati)](https://reader036.vdocuments.mx/reader036/viewer/2022081605/5874761f1a28ab4a758b6607/html5/thumbnails/44.jpg)
ICT-PartnersVosselmanstraat 27311 CL ApeldoornT 055 528 22 22E [email protected]
Hoofdweg 2909765 CN PaterswoldeT 050 364 31 02E [email protected]