why soft skills matter: 2010 job outlook
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Why Soft Skills Matter: 2010 Job Outlook. Beverly Amer, Northern Arizona University. Backstory. Soft Skills are: Traits, attitudes and behaviors rather than technical skills and abilities More important than ever in today’s job market A challenge to teach in “technical” courses!. - PowerPoint PPT PresentationTRANSCRIPT
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Why Soft Skills Matter:
2010 Job Outlook
Beverly Amer, Northern Arizona
University
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BackstorySoft Skills are:
Traits, attitudes and behaviors rather than technical skills and abilities
More important than ever in today’s job market
A challenge to teach in “technical” courses!
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Why Do Soft Skills Matter?Job Outlook 2010
Annual Survey – National Association of Colleges and EmployersAcross all industries and regions of US
College Hiring:DOWN 7% for 2010 grads over last year
DOWN 37% in West
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Take Out Your Phones!
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Top Five Majors - West Mechanical EngineeringFinanceElectrical EngineeringAccountingBusiness Administration/Management
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What Employers Are Looking For
Greater emphasis on GPA as an interview screen75% of employers use a GPA screenMost common cutoff is 3.0 GPA
On resume’ – choosing one candidate over anotherLeadership positionMajorHigh GPA (3.0 +)Extra-curricular activitiesVolunteer work
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What About Work Experience?
76.6% prefer someone with relevant work experienceInternships count here
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And Soft Skills?Communication skills top the
list of attributes employers desire mostOther attributes near the top:
Strong work ethicInitiativeInterpersonal skillsProblem-solving skillsTeamwork skills
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Oddly Enough…Attributes employers list as MOST LACKING
in college graduates?Communication skillsFlexibility/adaptabilityTactfulnessInitiativeTeamwork skills
Note: Only 2.3% of employers reported that computer skills are lacking
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Soft Skills Case Study:Communication Skills
Scenario: First research report assignment at workTopic: Workplace entrepreneurship
Decision: What should I include in my report and e-mail message?
Video from Soft Skills at Work
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Meet Jill and Marcus
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Video CritiqueTask
Review Jill and Marcus’ reports and e-mail messagesCorrect errors
How did they do?
In a CIS course, where could this be introduced as an assignment?
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Results?Swap papers with another group
Assign a grade – how did we do?
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Why I Teach Communication Skills & E-Mail Etiquette
“I submitted the wrong one, i will attach it to this file, oh and i put average next to the average cause it didnt make sence not to, and im sorry if i was just meant to tell you and you would forget about that one but i dont know if i will be here in the morning to check my email but ya i will just attach it to this file, well see you tomorrow”
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Soft Skills & Your StudentsHow can you help your students start
developing their:Communication skillsInterpersonal skillsProblem-solving skillsTeamwork skills
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Making RoomUse the technology you are already
teachingWord one-page written summaries
PPT presentation in groups
Excel spreadsheet analysis to accompany Word reports
Entire workbook integrated into course
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Resources to Help YouSoft Skills at Work workbook for
studentsWeb site from Cengage
www.cengage.com/ct/softskillsNew! “Pro Skills” incorporated into
New Perspectives Office 2010 First Course lab manual
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