why professional development is more important than ever...2020/09/08 · why professional...
TRANSCRIPT
![Page 1: Why Professional Development is More Important Than Ever...2020/09/08 · Why Professional Development is More Important Than Ever Author Kristin Navarro Created Date 9/8/2020 1:03:46](https://reader034.vdocuments.mx/reader034/viewer/2022051902/5ff13c4a97aaf305544c09bb/html5/thumbnails/1.jpg)
TMHRA WebinarSeptember 8, 2020
Why Professional Development is
More Important Than Ever
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Melissa AsherProduct Director,
Training & Recruitment
Kristin NavarroPrincipal HR Consultant
Texas Region
Meet the Presenters
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Poll
Are you learning new things at
work or in your personal life?
• Yes
• No
• Maybe
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Why types of things are
you learning?
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“
cpshr.us
“In times of change, learners inherit
the earth, while the others find
themselves equipped to deal with
a world that no longer exists.”
- Eric Hoffer, Social Philosopher and Author
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5 Years
Half Life of a Skill
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Performance Impact
Use charts to explain your ideasLoads of Research
5X
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How do you feel when
you have learned
something new?
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Workplace
42%
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Global Perspective
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What’s Needed?
• Critical thinking
• Creativity
• High social and emotional intelligence
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Ready for Anything!
Digital Fluency
AdaptabilityResiliency
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cpshr.us
Ready for Anything!
Digital Fluency
AdaptabilityResiliency
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What types of new skills
or attributes are needed
in government?
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How do you get there?
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cpshr.us
Poll
How are you learning today?
• Formal (instructor-led)
• Coaching/Mentoring
• Self-directed (OJT, YouTube,
books/manuals, articles, videos)
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70:20:10 Model
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Learner Driven
•More control
•More responsibility
•Own time
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Organization’s Responsibility
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You Have Options
• Training programs – live or virtual
• Coaching or mentoring
• Self-paced – videos, articles
• On-the-job
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Build a Learning Culture
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Elements of a Learning Culture
• Want to learn
• Compelled to share
• Growth mindset
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cpshr.us
Poll
How open is your organization to
doing new things?
• All in
• Not so much
• It depends (on the year, the budget,
the department, the leadership, etc.)
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Top Down Support
•Support active and independent learning
•Lead by example
•Ongoing, not an event
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Policy & Processes
Address obstacleso Ego
o Fear
o Complacency
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Redefine “Being Smart”
• Not how much you know
• What you can figure out
• How you work with others
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What HR processes/functions
lend themselves to supporting
learning and development?
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Hiring Process Recruiting & Selection
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Questions
1. Do you seek and welcome demanding tasks? Give us an example.
2. Tell me about a time when you were tasked with doing something you had never done before at work.
3. Tell me about a time you took a calculated risk.
4. What have you done lately to further your knowledge in your profession or build your skills?
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What would
you add?
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Set the ToneCreate StructureInvolve StakeholdersProvide Feedback
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Performance Management
Accountable to learning
Commitment to continuous improvement
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Learning Goals
• Individual development goals
• Team projects
• Lunch and learns
• After action briefs
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Feedback Rich Culture
Expectation setting
360 Assessment as a learning tool
Proactive – looking for process improvement
Planned, not ad hoc
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Retention
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Build Professional
Development Opportunities
•Something for all levels
•Tracks and/or certifications
•Tuition reimbursement
•Succession planning
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Does your organization have a Learning Management System
(LMS)?
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• Leadership and Managing Change
• My Work
• Training and DevelopmentFederal
• Leadership and Managing Change
• Training and Development
• My WorkState
• Leadership and Managing Change
• My Supervisor
• Training and DevelopmentLocal
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Reward & Recognize
• Highlight lessons learned
• Share across the organization
• Encourage and reward iteration
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It’s All Connected
Training & Development Employee engagement Retention
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Takeaways
• Professional development is critical – technical and soft skills
• Use a variety of learning modalities for maximum effect
• Learning cultures perform better
• Embed learning in your HR functions and practices
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“There are 10 seeds in an apple. But how many apples are in a seed? You must help your employees learn and grow so they become the talented workforce you need tomorrow.”
- Martha Soehren, Chief Talent Officer at Comcast
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Kristin Navarro817-637-3243
Melissa Asher916-471-3358
www.cpshr.us