why did i tell my people what to do?
TRANSCRIPT
AFTER A FEW YEARS, I THOUGHT I WAS MAKING GOOD PROGRESS; I WAS STARTING TO THINK THAT I HAD TRANSFORMED FROM MANAGER TO LEADER.
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AT THE TURN OF THE MILLENNIUM, I DECIDED THAT I SHOULD BE A LEADER AND STARTED CHANGING MY LEADERSHIP STYLE; I DECIDED TO EVOLVE BEYOND THE CONCEPT OF MANAGER.
HOWEVER, A LEAN
CONSULTANT APPROACHED ME ABOUT 10 YEARS
AGO AND THE FOLLOWING TRANSPIRED
…
NATURALLY, I COULD NOT MISS AN OPPORTUNITY TO SHOW HOW YEARS OF EXPERIENCE HAD PUT ME IN SUCH A KNOWLEDGEABLE POSITION.James, why
do you tell your people what to do?
I know the difficult
contracts, I helpwith the answer
HER REPLY WAS MORE INQUISITIVE THAN I ANTICIPATED …
WAS MY
REPLY:
I HAD HELPE
D ONLY
A COUPLE OF DAYS BEFO
RE
1 hour
a week
=-
--.
...
...
.How many hours a
week do you do that
person’s job?
WAS MY
REPLY: AS I
KNEW THER
E WERE
10 PEOP
LE DOIN
G THAT
ROLE.
400 hours
a week
=-
--.
...
...
.How long do they do their
job?
If they do their job 400 hours a week, and you
do it 1 hour a week, why do you tell them
what to do?
NO ANSWER CAME FROM MY LIPS
THE NEXT DAY I RESIGNED AS HEAD OF FINANCE OPERATIONS IN A MULTI-BILLION ORGANIZATION.
THEN I STARTED LEARNING, I HAD TO FIND OUT HOW SHE COULD PROVE ME WRONG.
I THOUGHT ABOUT THIS OVERNIGHT.
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