why crm?

21
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Page 1: Why CRM?

Spotlight

Page 2: Why CRM?
Page 3: Why CRM?

3

Philip Oakley

Outserve Limited

http://uk.linkedin.com/in/philoakley

http://about.me/philoakley

Page 4: Why CRM?

Customers

People

Social Media

Partners/

Suppliers

Sales SupportAccounts/

Finance

Page 5: Why CRM?
Page 6: Why CRM?

Why CRM?

Page 7: Why CRM?
Page 8: Why CRM?

SALES £

Page 9: Why CRM?
Page 10: Why CRM?

Turnover is VanityProfit is Sanity

Cash is King

Page 11: Why CRM?
Page 12: Why CRM?

More Customers How?

LeadsX

Your Conversion Rate=

Customers

Page 13: Why CRM?
Page 14: Why CRM?

More Sales How?

TransactionsX

Average Value of Transactions=

Sales

Page 15: Why CRM?
Page 16: Why CRM?

My Best Clients

Page 17: Why CRM?
Page 18: Why CRM?
Page 19: Why CRM?
Page 20: Why CRM?
Page 21: Why CRM?