who's moving along with the tide - b2b e-commerce

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Image source: http://goo.gl/UKZtId

#blurChat10 October 2014


Change is difficult - but innovation is necessary.

We understand that for buyers of business services it’s difficult getting exactly what you need. That is why blur makes it

easy

We also understand that selling services online is different. That is why blur supports you every step of the way.

Let’s look at those businesses taking an innovative leap and moving with the times to embrace B2B e-commerce.


QualityWe’ve already created the long list with 40,000+ expert service providers.

Technology and our teams’ expertise mean you get your pitch shortlist in 7-9 days after briefing.

Experts are vetted and approved before pitching.

Our technology and experience ensures that pitches meet your brief.

40,000+ experts means you get new ideas and world class delivery.

Projects are pitched and delivered to your budget.

Typical savings compared with buying services outside s-commerce are 25-40%, each and every time.

Work with the best of 40,000+ Expert Service Providers in 141 countries.

Your ideal supplier could be on the next block, or in a different continent. blur Group lets you work together with the best. Wherever they are.

Tangible benefits for you and your business

Speed

Access

Saving

What is the current B2B e-commerce situation?

“Many have been expecting and few have been resisting, that b2b commerce

is going through a transformation”

● eBay and Amazon were part of the e-commerce genesis with their B2C

platform.

● Alibaba’s portals, for both B2B and B2C, now account for four-fifths of all

e-commerce in China and, by value of goods sold,

● Alibaba is now bigger than eBay and Amazon combined.”

....But these companies sell physical goods

Source: http://goo.gl/dDfMoT

http://goo.gl/dDfMoT


What about selling and buying services online?

It’s already happening. In fact, over 50,000 businesses worldwide have already been buying or selling services online through blur’s own Global Services Exchange. blur provides you with a better way to buy or sell services online.

How?

● We vet services providers so you don’t have to● We made the process digital and the service personal● There are some jobs that only humans can do. Everything else, blur

automates.


Brief

Pitch

Project

DeliverFirst we find out exactly

what you need (we can even help you with briefing to attract the best suppliers for you).No matter what service you need, we will find the perfect service provider for you.

Once we’ve posted the brief, things move fast. Our service providers begin pitching for your project within days.We work directly with our 40,000+ Experts to develop, collect and analyze each pitch, with the top pitches shortlisted by blur Group.You then choose the best pitch for you.

From your blur dashboard, you can sit back and watch your project come to life.Clear lines of communication and 1-to-1 project support are ensured. You even have a dedicated project management and collaboration toolset as part of your s-commerce experience.

blur Group manages the project every step of the way through to final delivery.We even manage the payments to mitigate any risks.You can manage your current project, and even start your next project, from your online account.

The s-commerce process

Source: http://goo.gl/TqSYzU

A. An understanding/appraisal of how your specific marketplaces are reacting to strengthening of the ‘portals’

ambitions and impact.

B. The widening of the purchasing authority remit, as is likely in many cases, as decision-making moves away

from the centre and towards the product end-user.C. The need for technical product/systems/turn-key/services

customers to have individual advice/support that is still

unlikely to be completely met with self-help content

online.

D. The importance of maintaining personal/social contact

with established or high value customers for whom an

omni-channel approach is the starting point.

E. Judging how fast your competitors are adopting an e-

commerce platform.

Moving online can be strewn with challenges…

Here are a few reasons why people aren’t moving online yet...

Source: http://goo.gl/dDfMoT

http://goo.gl/dDfMoT


That’s why - when you choose a 3rd party platform to buy or sell your business services,

Choose the right one.

So, who’s done that?


Swift Judgment Case Study

A former Department of Justice Technology Executive along with fellow Judges from across the US decided there needed to be a positive change in the way the justice system serves the public. The company has eliminated bureaucracy with its Online Dispute Resolution (ODR); the most advantageous method in solving the issues surrounding particular disputes.“ blur Group did all the due diligence. The core principle of what blur do is exactly what we needed - not to be inundated by a barrage of vendors. They really took the pain out of finding the best service providers for our individual, specific needs. ”

By January 2013 Elizabeth Patrick was at her wits end looking for technical experts to realise her vision for disrupting the way in which small businesses and consumers could make small claims without the time and expense of going to court. SwiftJudgment needed a professional looking website, built to budget and timescale.

Elizabeth found blurgroup.com. She already had her specs and a good idea of what she needed to achieve so uploading a brief via blur’s Brief App was quick and easy.

At April, 2014, SwiftJudgment.com resolves over 100 cases each quarter through the new website.

Company Problem Solution Result

http://www.blurgroup.com/



Company ProblemSolution Result

Large Auction Site Case Study

The company is a large online auction site that operates worldwide.

The company needed to create 10,000 unique buying guides for their UK customers to improve their SEO. With such a large volume of work and a set timeline, most single experts would struggle.

Utilise the over 40,000 Experts on blur Group’s Exchange to deliver the required large volume of content in a set timeframe.

10,000 pieces of unique content were delivered from a selection of top Experts across the Exchange. Delivering the content on time and on budget.

Whether customer or service provider, using the Exchange is a business transaction and it's underpinned every step of the way by our in-house teams, giving you the degree of customer service you expect in business today.


YoungMinds Case Study

YoungMinds is the UK’s leading charity working to improve the emotional wellbeing and mental health of children and young people.

The London-based charity has directly supported 127,000 children and young adults with their efforts

“ With limited resources to spend on branding, blur’s platform provided us the quick turnaround and ease of process to find the right expertise for the design component of our campaign.”

YoungMinds was looking to launch a new initiative in HeadMeds.

The launch required a new website, branding and brand awareness campaigns to get the new initiative going.

All of these elements were needed with limited spend and a quick turnaround.

YoungMinds use of the Global Services Exchange to create the HeadMeds initiative proved to be a more efficient and agile route to get their branding communications delivered.

blur speedily delivered results, the first being to shortlist the pitches and present the most suitable experts for YoungMinds’ project.


Lucie Russell, Director of Campaigns & Policy


Company ProblemSolution Result

Global Food Manufacturer Case Study

The company is a large French FMCG that trades multinationally.

High volume of required projects being managed within the procurement team. The number of projects and tight deadlines caused ongoing issues for the brand.

The use of blur Group’s Exchange as a procurement solution. This allowed the brand to drive efficiency with risk free outsourcing with managed payments and full visibility on all projects.

Results include the exposure to over 40,000 Experts for all projects. Management for all projects being centralised, with the payment process being handled completely by blur Groups platform.

Whether customer or service provider, using the Exchange is a business transaction and it's underpinned every step of the way by our in house teams, giving you the degree of customer service you expect in business today.


Marketing for NYC Band

A North American record label wanted to test the platform to come up with a unique marketing plan for a niche band based in NYC.

By using blur Group, they wanted to see what creative solutions they could achieve.

“ Through blur Group we quickly found creative solutions for this project….using the platform allowed us to focus on other areas of the business, while the sourcing and selection of suppliers was underway…. ”

The record company had previously used SEO and a local vendor but had limited success.

They submitted a marketing project to increase awareness of the group amongst their target audience in North America.

The solution to the first phase of this marketing project was to generate awareness of the band through a number of new channels, which included radio, social media, online review sites and more.

The blur Expert was also to deliver viral campaigns through 3rd party websites in order to reach intended audience (existing and new).


Through the completion of phase 1, the expert has been able to increase the band’s fanbase to not only capitalise on the existing NYC audience, but to raise awareness of the band outside of NYC with a rise in ticket sales at various band appearance events.


Time Saving for a major international airline...

An international airline wanted to compare their current processes against the blur platform.

Initial research + brief, 14 days

Short listing and contacting the 5 experts, 2 days

Getting pitches from 5 initial short listed experts, 24 days

Short listing, contacting and review of final 3 experts, 3 days

Selecting preferred expert, 3 days

It took 64 days, almost 10 weeks, to get to the project kick off stage and was 15pc over budget.

Use the Global Services Exchange to:

Drive down time;

Increase staff efficiency;

Take the pain out of sourcing and selection.


Projects on our platform take on average 7.2 days from submitting a brief to kicking off the project.


Promotion and digital delivery for Music Festival

A US-based global provider of multi-platform video services required the services of an Expert to enable the promotion of a well-known live music event featuring artists like 2 Chains and Wycliff Jean amongst others through Video on Demand, a mobile application, a PR strategy and an event website.

“blur Group gives us exposure to a number of service providers who understand our industry, have experience in what we do - and have the skills to deliver exactly what we want”.

Restricted on time, budget and resource availability, the customer required someone who could assist with complex Video on Demand services for their event, in order for them to continue generating revenue long after the event had concluded.

Submitting their project onto the Global Services Exchange, blur Group was able to provide a number of Expert service providers with extensive music industry promotion background, technical know-how and skill to be able to develop each of their requirements.


A visual event presence through a well-developed website and mobile app that allows viewers to purchase various video performances filmed at the live event, at any time, whenever they choose to.


So. What are you waiting for?


About blur Groupblur Group is an international e-commerce company providing a better way for businesses to buy and sell services.

The word ‘blur’ represents a new and different way of doing business. We’ve made buying services online as easy as buying goods.

With over 50,000 businesses across 145 countries already using blur for more than 6,250 projects, we’re well on our way. Customers include Amazon, eBay, Caterpillar, Tesco, Danone, Broadridge, Coral, Exceed, HCA, Momentive, Red Commerce, the Financial Times, Berlitz, Butlins, GE Healthcare and Tyco.

blur people are passionate about our mission. We work as a team to give both buyers and sellers a great experience every time.

You buy everything else online. Why not business services?

www.blurgroup.com


who's moving along with the tide - b2b e-commerce

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