who? what? why? how?. tate mployee ssistance rogram 2

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Who? Who? What? What? Why? Why? How? How?

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Page 1: Who? What? Why? How?. tate mployee ssistance rogram 2

Who?Who?

What?What?

Why?Why?

How?How?

Page 2: Who? What? Why? How?. tate mployee ssistance rogram 2

tatetatemployeemployee

ssistancessistance

rogramrogram2

Page 3: Who? What? Why? How?. tate mployee ssistance rogram 2

Number is toll-free1-800-692-74591-800-692-7459

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Page 4: Who? What? Why? How?. tate mployee ssistance rogram 2

Who is Eligible?Most Employees Family

Members

Significant Others

Those Living in Household

Retired State Employees

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Page 5: Who? What? Why? How?. tate mployee ssistance rogram 2

EligibilityEligibility

Not eligible if:

On leave

without benefits

On suspension

without benefits

Presumptive Eligibility:

Should know

employee’s social

security number

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Page 6: Who? What? Why? How?. tate mployee ssistance rogram 2

SEAP began in 1980 as a drug and alcohol abuse

program

SEAP today has a wide range of services

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Page 7: Who? What? Why? How?. tate mployee ssistance rogram 2

Personal problems outside

of work can affect our

employees’ physical, mental and emotional health, spilling over into the workplace.

Why SEAP?Why SEAP?

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Page 8: Who? What? Why? How?. tate mployee ssistance rogram 2

Employees can address personal problems

confidentially

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Page 9: Who? What? Why? How?. tate mployee ssistance rogram 2

SEAP can be a partnership with the

employee, the union and management to help

address those problems that affect the workplace 9

Page 10: Who? What? Why? How?. tate mployee ssistance rogram 2

SEAP provides Critical Incident Stress

Debriefing (CISD) after traumatic events

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Page 11: Who? What? Why? How?. tate mployee ssistance rogram 2

•Problems start Problems start to negatively to negatively

impact lifeimpact life

•Ability to cope Ability to cope gives outgives out

•Not just drugs Not just drugs and alcoholand alcohol

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Page 12: Who? What? Why? How?. tate mployee ssistance rogram 2

What are some examples of

everyday events that cause more stress today than in years

past?

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Page 13: Who? What? Why? How?. tate mployee ssistance rogram 2

15% of the population

experiences emotional or

mental health problems that

could benefit from counseling

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Page 14: Who? What? Why? How?. tate mployee ssistance rogram 2

•90% of people who abuse alcohol are working people

•10% of population is impaired by alcohol

•Their use of alcohol impacts the lives of 4 to 5

people close to them

•8% of the population is dependent on drugs

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Page 15: Who? What? Why? How?. tate mployee ssistance rogram 2

The SEAP Program

maintains a 65% success rate in helping people

with alcohol addiction 15

Page 16: Who? What? Why? How?. tate mployee ssistance rogram 2

•Highest substance use on the job is cocaine, alcohol, and marijuana

•Executive Order 1996-13, Substance Abuse Policy

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Page 17: Who? What? Why? How?. tate mployee ssistance rogram 2

•May enhance performance temporarily

•Prolonged use leads to declining

performance/dependence

•DON’T IGNORE - encourage individual to

contact SEAP17

Page 18: Who? What? Why? How?. tate mployee ssistance rogram 2

Coming to work Coming to work on time, awake, on time, awake, alert, ready to alert, ready to perform your perform your

job in a safe and job in a safe and competent competent

manner, and manner, and remaining that remaining that way until the way until the

end of your shiftend of your shift18

Page 19: Who? What? Why? How?. tate mployee ssistance rogram 2

Discipline

Be sent home

Be referred to SEAP

COCE19

Page 20: Who? What? Why? How?. tate mployee ssistance rogram 2

Use 3.5 times more sick leave

Use 5.5 times more medical

benefits

Employer loses 25% in wages

5 times more likely to file

worker’s compensation

claim

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Page 21: Who? What? Why? How?. tate mployee ssistance rogram 2

A 20-year 20-year employeeemployee of

average salary and benefits is

a million-million-dollar dollar

investmentinvestment 21

Page 22: Who? What? Why? How?. tate mployee ssistance rogram 2

An assessment and referral service provided by outside

contractor

OA-SEAP oversees and coordinates the SEAP Program

Contractor maintains a network of providers

Current contractor is United Behavioral Health (UBH)

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Page 23: Who? What? Why? How?. tate mployee ssistance rogram 2

SEAP - Costs & BenefitsUp to 3 free assess and refer

sessions

If further treatment needed - individual uses UBH participating provider, own insurance carrier or

community resources

No cost for drug and alcohol services, if network

No limit to number of times that SEAP may be accessed for

different issues 23

Page 24: Who? What? Why? How?. tate mployee ssistance rogram 2

•Legal Consultation

•Financial Counseling

•Mediation24

Page 25: Who? What? Why? How?. tate mployee ssistance rogram 2

•2% of people referred to SEAP

•Written contract between OA-SEAP, agency, union, and

employee

•Employee must contact SEAP, be evaluated, and comply with all

treatment recommendations to retain employment

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Page 26: Who? What? Why? How?. tate mployee ssistance rogram 2

Employee’s behavior poses clear and present threat to self or others, or is so disruptive that it dramatically affects

operations of workplace and coworkers (called Fitness for Duty)

OR

Violation of Commonwealth’s Substance Abuse Policy

OR

Last chance for performance related issues26

Page 27: Who? What? Why? How?. tate mployee ssistance rogram 2

Employee is still protected by confidentiality laws

Parties who signed the contract are also bound by confidentiality laws

The information given by SEAP is limited to the employee’s compliance with the

COCE contract

Information on nature or type of treatment will NOT be disclosed

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Page 28: Who? What? Why? How?. tate mployee ssistance rogram 2

24-hour-a-day service

Talk to a “live” clinician (not

employed by the Commonwealth)

Call will be screened for crisis

Qualified providers will be

identified28

Page 29: Who? What? Why? How?. tate mployee ssistance rogram 2

Can use sick, annual or personal leave

Session is free, usually lasts one hour

Designed to assess situation & suggest

optionsIndividual will be asked to sign consent form

Options for continued treatment will be discussed 29

Page 30: Who? What? Why? How?. tate mployee ssistance rogram 2

Everyone is covered

under SEAP umbrella of

confidentialiconfidentialityty

•SEAP Coordinators

•Supervisors

•Union Personnel

•Medical benefits insurance carrier

•Contractor

•OA-SEAP30

Page 31: Who? What? Why? How?. tate mployee ssistance rogram 2

SEAP will:Record information for

reporting purposes only - will not identify by name, social

security number or other identifier

Strictly adhere to all federal and state mandates and regulations governing

confidentiality

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Page 32: Who? What? Why? How?. tate mployee ssistance rogram 2

SEAP will not: Provide any information without

consent form

Verify any information other than eligibility without specific written consent

Confirm whether an employee or relative has accessed SEAP

Divulge any diagnosis or clinical information unless

required by law32

Page 33: Who? What? Why? How?. tate mployee ssistance rogram 2

Contact SEAP 800 number

Contact your SEAP Coordinator

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Page 34: Who? What? Why? How?. tate mployee ssistance rogram 2

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