who we are we are a software solutions company specializing in data warehousing and business...

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Who We Are We are a software solutions company specializing in data warehousing and business intelligence. We can improve your bottom line by providing Innovative and Expedited Measurement services: MEASURE AND IMPROVE Customer Satisfaction Employee Satisfaction Compliance Assessments Special Projects We offer: Complete Project Outsourcing Staff Augmentation Services www.performixbiz.com

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Page 1: Who We Are We are a software solutions company specializing in data warehousing and business intelligence. We can improve your bottom line by providing

Who We AreWe are a software solutions company specializing in

data warehousing and business intelligence.

We can improve your bottom line by providing Innovative and Expedited Measurement services:

MEASURE AND IMPROVE Customer Satisfaction Employee Satisfaction Compliance

Assessments Special Projects

We offer: Complete Project

Outsourcing Staff Augmentation

Services

www.performixbiz.com

Page 2: Who We Are We are a software solutions company specializing in data warehousing and business intelligence. We can improve your bottom line by providing

Why Performix?

Innovative Solution at Reduced CostImproved qualityGreater speedMore flexibilityMore resources24/7 customer service

Measurable And Immediate Benefits

Page 3: Who We Are We are a software solutions company specializing in data warehousing and business intelligence. We can improve your bottom line by providing

Business/E-Gov Measurement Solutions

Empower your team with quick access to current statistics

Provide custom designed reports based on your specific requirements

(trending and tracking, quantitative and qualitative, internal and external)

Corporate Training Assessment

Knowledge Management

Measure and improve:

Consumer Satisfaction Index

Employee Satisfaction Index

Compliance Assessments and Requirements

Government projects (education, public services, etc.)

Page 4: Who We Are We are a software solutions company specializing in data warehousing and business intelligence. We can improve your bottom line by providing

Data Capture/Survey

SolutionsSurveys can be done through:

Internet

Phone

Paper (mailings)

Custom interviews

Focus groups

Benefits of our web reporting include:

On time, on demand High security IT independent Support 24/7 Wireless and PDA driven Selective access control Fast and cost effective Customized reporting

Reporting Solutions

Page 5: Who We Are We are a software solutions company specializing in data warehousing and business intelligence. We can improve your bottom line by providing

Custom Reports

Custom designed reports

Data results can be viewed in a variety of ways:

Trending/Statistics graphsStatistics by regionStatistics by age groupGIS reports using Google EarthSpecial categories

Page 6: Who We Are We are a software solutions company specializing in data warehousing and business intelligence. We can improve your bottom line by providing

Process Overview

I. Research Design

1. Information gathering (acquire client requirements)2. Methodology recommendations 3. Design & develop the research plan

(Activities, timeline, sampling, and analysis plan)4. Build the research tools (questionnaires, surveys, etc.)

II. Data Collection

1. Internet & On-site surveys2. Telephone Surveys3. Custom interviews4. Focus groups

III. Data Processing

1. Data entry2. Coding3. Data tables

IV. Analysis

1. Analysis of variance2. Factor, cluster, and conjoint analysis3. Correlation and regression analysis4. Univariate and multivariate analysis5. Customized syntax

V. Reporting

1. Executive Summary2. Purpose Statement3. Interactive web reports showing:

a) Summary of findingsb) Detailed findingsc) Graphical trending displaysd) Aggregated reporting

4. Data tables5. Questionnaires

Page 7: Who We Are We are a software solutions company specializing in data warehousing and business intelligence. We can improve your bottom line by providing

Project Team

User

On-Site

AccountManager

ProgramManager

Consultants&

Analysts

Off-Site

Development Center

ProjectManager

Team LeaderAnalysts

ProgrammersQA

Training

Assessment Team Implementation Team

Development & Testing Team

Page 8: Who We Are We are a software solutions company specializing in data warehousing and business intelligence. We can improve your bottom line by providing

Public Sector Clients

We are constantly endeavoring to provide exceptional service to our government in every area that can use our expertise:

Minnesota Department of Transportation To measure and enhance efficiency of prime vendors To measure and enhance effectiveness of current training programs

Metropolitan Council To develop and deploy their Human Resource Information System

Cross Health To develop and deploy a survey for enhancing cultural awareness within the

health care organizations

Page 9: Who We Are We are a software solutions company specializing in data warehousing and business intelligence. We can improve your bottom line by providing

Our Corporate Clients

Page 10: Who We Are We are a software solutions company specializing in data warehousing and business intelligence. We can improve your bottom line by providing

Success Stories

SITUATIONSITUATIONThe business marketing division of Cingular Wireless, a leading wireless telecom provider, wanted to enhance the wireless experience for its business customers as a way to increase its market share in this vital (and highly competitive) segment.

APPROACHAPPROACHWe constructed an approach comprising: An assessment / discovery (internal and external) of customer needs designed to identify key customer issues

(factors) by customer segment; Baseline CustomerValu™ research to quantify the relative importance customers place on each factor and the

relative performance of each industry player; A translation of results into strategic initiatives; and A client workshop to present results and analysis to and brainstorm with a multi-disciplinary management team in

order to true up initiatives and gain widespread buy-in on action plan.

RESULTSRESULTSSet of integrated initiatives aimed at addressing key issues raised for each customer segment. These plans were honed by rigorous review by key stakeholders within Cingular.

SUMMARYSUMMARYPerformix met the needs of Medtronic to evaluate the efficiency of technical field engineers by creating a web interface allowing executives to view statistical results for:Training needs Reward system effectiveness

Page 11: Who We Are We are a software solutions company specializing in data warehousing and business intelligence. We can improve your bottom line by providing

Background (Why)Under current conditions, when an individual voter votes they have no mechanism to ascertain that their vote has been counted. They simply hope for the best. The current voting machines (Diebold and others) have inconsistent reliability. Performix Voter Self-Traceability Application (How)At the top each ballot there is a unique number. After casting the vote, the data willbe picked by the existing system and a record for every vote casted will be sent to the Performix data processing application. Performix application will provide that record on a secured site, accessible to the voter by using their unique number on the form. Voters who desire to trace their vote would peel off the sticker off the ballot.

The morning after the polls, they will visit the website indicated on the sticker and punch in their unique code to view how their vote has been captured by the automation at the voting booth.

Proposed Voter Self-Traceability Solution

Page 12: Who We Are We are a software solutions company specializing in data warehousing and business intelligence. We can improve your bottom line by providing

This innovative solution would allow the voter confidence to go up as they will be able to trace their vote from the comfort of their homes

Any anomalies with the voting machine would be reported by the citizens and appropriate action could be taken promptly

Service level contracts with the voting machine manufacturers could be exercised more effectively

In the long run, will get citizens more involved in the voting process – HIGHER CONFIDENCE AS EVERY VOTE IS COUNTED CORRECTLY – GUARANTEED!

Benefits of Voter Self-Traceability Solution

Page 13: Who We Are We are a software solutions company specializing in data warehousing and business intelligence. We can improve your bottom line by providing

Performix Business Services

9100 W. Bloomington Freeway

Bloomington, Minnesota 55431

952 888 2791 tel

952 400 8008 fax

www.performixbiz.com

Technology Solutions for Competitive Business

SBA 8(a) Certified

Market Research Business Intelligence Data warehousing

Enterprise Integration