whitepaper: user decision making in the app store

12
Decision Making in the App Store A study of the factors that impact a user’s decision to download an app MobileDevHQ Study

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Find the whitepaper here: http://www.mobiledevhq.com/whitepaper-decisionmakingintheappstore-171/articles We wanted to see what factors really influence a user's decision to download an app, so we conducted a study! See what we found!

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Page 1: Whitepaper: User Decision Making In the App Store

Decision Making in the App Store

A study of the factors that impact a user’s decision to download an

app

MobileDevHQ Study

Page 2: Whitepaper: User Decision Making In the App Store

The Question

What factors impact a user’s decision to download an app when using app store search?

Page 3: Whitepaper: User Decision Making In the App Store

The Procedure

Participants 1.  Use app store search

to find an app for a chosen scenario

2.  Record the search term and final app they chose

Page 4: Whitepaper: User Decision Making In the App Store

The Procedure

Our Analysis We used that information to determine the ranking, rating, and brand of each app chosen.

It looked a lot like this

Page 5: Whitepaper: User Decision Making In the App Store

The Results

Here’s what we found:

Page 6: Whitepaper: User Decision Making In the App Store

If You’re Not First, You’re Last

Well it might not be that dramatic… But:

of the apps chosen were ranked first in search

29%

Page 7: Whitepaper: User Decision Making In the App Store

Get Your App In The Top 10

0%

10%

20%

30%

40%

50%

60%

70%

1 to 5 6 to 10 11 to 20 20+

% o

f app

Dow

nloa

ded

Ranking Group

Apps in the top 10 received 86% of

downloads

Page 8: Whitepaper: User Decision Making In the App Store

Brand Brands Are Winning

Big brands developed

51% of the apps chosen by our

participants.

Page 9: Whitepaper: User Decision Making In the App Store

Brand Brands: Case Study

•  The most searched term in our study was ‘recipes.’

•  Big brands accounted

for only 35% of the top 20 search results for ‘recipes.’ But…

Page 10: Whitepaper: User Decision Making In the App Store

Brand Brands: Case Study

They accounted for

of the apps users downloaded

89%

Page 11: Whitepaper: User Decision Making In the App Store

Big Brands: Case Study

…That’s because brands dominate search. The top 5 ranked apps for ‘recipes’ were:

brand   brand   brand  

Page 12: Whitepaper: User Decision Making In the App Store

Find out more!

For more in-depth information, and further findings from our study, check out our whitepaper through the link in the description!

http://www.mobiledevhq.com/whitepaper-decisionmakingintheappstore-171/articles

Thanks!