white hat thinking presented by austin mitchell. basis of white hat thinking to provide facts...
TRANSCRIPT
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White Hat Thinking
Presented by Austin Mitchell
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Basis of white hat thinking
• To provide facts without opinion, interpretation, and feelings.
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Basis of white hat thinking
• To separate fact from belief and gather all information needed.
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Basis of white hat thinking
• For white, the absence of color, indicates neutrality.
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The fact spectrum
• White hat thinkers have two spectrums for facts
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First spectrum
• The first is on relevance, ranging from crucial fact to barely relevant
Barely relevant
Crucial fact
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Second spectrum
• The second on accuracy, ranging from hard fact that is easily proven to facts that are most likely untrue
untrue fact
Hard fact
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Areas pursued by white hat thinkers
1. Information that we have2. Information we would like to have3. Information that we need4. Information that is missing 5. And sources for getting missing information
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The summary of the summary
Now that you know all about white hat thinking here is a scenario, try and see which is the white hat response.
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Resume
Question: Your boss asks you to look at a man’s resume. What is the first thing you notice?
a. His middle name is Maryb.The applicant has never held a job for more
then 18 monthsc. He’s married and has two kids
the white hat will give you the right answer
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Why the answer B is correct
The answer is b because it is the most unbiased and the most relevant fact. It is relevant because the applicant is applying for a job, answer b is the only one that addresses that issue.
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Why the answers A and C are wrong
Answers A and C are wrong because they are not relevant to how he will perform his job.
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Dragnet
Now you know