which marketing method is best for customer acquisition and retention?

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Page 1: Which Marketing Method Is Best For Customer Acquisition And Retention?
Page 2: Which Marketing Method Is Best For Customer Acquisition And Retention?

WHERE ARE MARKETERS GETTING THE MOST BANG FOR THEIR MARKETING BUDGETS?

Page 3: Which Marketing Method Is Best For Customer Acquisition And Retention?

ACCORDING TO TARGETMARKETING MAGAZINE’S 2016 MEDIA

USAGE SURVEY RESULTS

Page 5: Which Marketing Method Is Best For Customer Acquisition And Retention?

69,913 MEMBERS FROM THE AUDIENCE

OF TARGETMARKETING MAGAZINE IN

ADDITION TO ITS SISTER MAGAZINES, TOTAL RETAIL AND NONPROFIT PRO.

Page 6: Which Marketing Method Is Best For Customer Acquisition And Retention?

THE AUDIENCE WAS FURTHER REFINED BY

SUPPRESSING LIST SERVICE FIRMS AND

CREATIVE/ADVERTISING AGENCIES TO

PRODUCE A LIST THAT WAS COMPRISED ONLY

OF MARKETERS.

Page 7: Which Marketing Method Is Best For Customer Acquisition And Retention?

OF THE RESPONDENTS TO THIS YEAR’S

SURVEY -31% ARE B2B,

29% ARE B2C, AND 40% ARE BOTH.

Page 9: Which Marketing Method Is Best For Customer Acquisition And Retention?

• 16% greater than $100 million

• 6% is $51 to $100 million;

• 20% is $5 to $50 million;

• 20% is $1 to $5 million;

• and 27% is less than $1 million

• (11% was unsure)

Page 10: Which Marketing Method Is Best For Customer Acquisition And Retention?
Page 11: Which Marketing Method Is Best For Customer Acquisition And Retention?
Page 12: Which Marketing Method Is Best For Customer Acquisition And Retention?
Page 14: Which Marketing Method Is Best For Customer Acquisition And Retention?

37 PERCENT OF COMPANIES ARE INCREASING THEIR MARKETING BUDGETS FOR 2016

Page 15: Which Marketing Method Is Best For Customer Acquisition And Retention?

COMPANIES WITH REVENUE $1 MILLION TO $50 MILLION ARE MOVING MUCH MORE AGGRESSIVELY WITH MORE THAN HALF (50.4%) ARE INCREASING THEIR MARKETING BUDGETS

Page 16: Which Marketing Method Is Best For Customer Acquisition And Retention?

EMAIL MARKETING IS THE MOST USED MARKETING CHANNEL OVERALL, WITH 97% REPORTING THEY USE IT IN SOME WAY

Page 17: Which Marketing Method Is Best For Customer Acquisition And Retention?
Page 18: Which Marketing Method Is Best For Customer Acquisition And Retention?

49% OF COMPANIES ARE INCREASING THEIR EMAIL MARKETING SPEND FOR 2016, WHICH IS SECOND ONLY TO SOCIAL MEDIA ENGAGEMENT (WHICH EMAIL CAN HELP WITH)

Page 19: Which Marketing Method Is Best For Customer Acquisition And Retention?

OVERALL MARKETERS STILL FIND MOBILE CONFUSING, (THEY NEED A STRATEGIC CONSULTANCY TO HELP)

Page 20: Which Marketing Method Is Best For Customer Acquisition And Retention?

EMAIL MARKETING STILL IS (BY FAR AT 83% AND 89%, RESPECTIVELY) THE BEST CHANNEL FOR CUSTOMER ACQUISITION AND RETENTION

Page 21: Which Marketing Method Is Best For Customer Acquisition And Retention?
Page 22: Which Marketing Method Is Best For Customer Acquisition And Retention?

42% OF COMPANIES ARE INCREASING THEIR CUSTOMER ACQUISITION BUDGET

Page 23: Which Marketing Method Is Best For Customer Acquisition And Retention?

24% MORE COMPANIES ARE PUSHING CONTENT MARKETING MORE THIS YEAR THAN DID LAST YEAR (INCLUDING BLOGS, NEWSLETTERS, WHITEPAPERS, AND INFOGRAPHICS)

Page 24: Which Marketing Method Is Best For Customer Acquisition And Retention?

AND LAST BUT NOT LEAST, WHICH MARKETING METHOD DELIVERS THE STRONGEST ROI?

Page 26: Which Marketing Method Is Best For Customer Acquisition And Retention?

26.4% FOR CUSTOMER ACQUISITION AND A WHOPPING 44% FOR CUSTOMER RETENTION!

Page 27: Which Marketing Method Is Best For Customer Acquisition And Retention?
Page 29: Which Marketing Method Is Best For Customer Acquisition And Retention?

READ THE ORIGINAL ARTICLE ON BUSINESS GROWTH LEADER AT

WWW.BUSINESSGROWTHLEADER.COM