where, why? toward 2020 - questnet 2010
DESCRIPTION
This presentation is a look at how the purpose of computing in organisations has changed over the past 30 years and what the current trends (especially cloud) might mean for the next 10, generally and from the perspective of those working in ICT services in universities. Video presentation: http://bit.ly/fyejm7TRANSCRIPT
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Where, why?
Toward QUESTnet 2020: The vision realised
Peter Hicks, Curtin University
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Curtin University: Who are we?Curtin University of Technology is Western Australia's largest university. Around 44,000 students attend a total of 16 Curtin locations, including campuses in Sydney, Singapore and Sarawak, East Malaysia.
VisionTo be an international leader shaping the future through our graduates and research, and positioned among the top 20 universities in Asia by 2020.
MissionCurtin is committed to innovation and excellence in teaching and research, for the benefit of our students and the wider community.
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Strategic Partnerships
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Strategic Structure
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Technology Trigger
Peak ofInflated Expectations
Trough of Disillusionment Slope of Enlightenment Plateau of
Productivity
time
expectations
Years to mainstream adoption:
less than 2 years 2 to 5 years 5 to 10 years more than 10 yearsobsoletebefore plateau
DRAFT MODEL OF CURTIN ICT HYPE CYCLE (BASED ON GARTNER MODEL)
Desktop Virtualization (HVD) (Virtual Desktop)
Server VirtualizationCloud Computing/SaaS Integration
PC Hypervisors
Enterprise Portals (OASIS)Semantic Web Data De-duplication
Cloud Storage
Business Intelligence Platforms
Digital Preservation of Research Data
Lecture Capture and Retrieval Tools (eTeaching)
Unified Communications and Collaboration
Cloud-Based Recovery Services
Cloud Computing
Virtual Worlds — HEd
Cloud E-Mail for Higher Education
802.11n
Distributed Social WebVideo Telepresence
Green ITCloud-Based E-Mail Services (Staff E-Mail)
CurtinMobile
eResearch Support
Desktop Videoconferencing
EduROAM
Flow (EDRM / ECMS)
iPortfolio
BI - Dashboards
Evaluate
Microsoft .NET Application Server
CurtinOne
Technology Hype Cycle at Curtin
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It is all about the cloud
Desktop 2010 – What, Why, How Ben Doubleday
Curtin’s Cloud Infrastructure Strategy Steve Lim, Heath Wilkinson
Where, Why? Peter Hicks
Microsoft Cloud Platforms Heath Wilkinson
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Where, why• Changing purpose of internal IT Services• Example: The evolution of forms• Patterns of change• Implications for University ICT
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Characteristics of purposeFo
cus • Our attention as a
technical organisation
Rela
tions
hip • Business perception
and self identification within the business
Scop
e • Level of responsibility and involvement in the business
Val
ue • Opportunity for maximising business value
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ComputingFo
cus • Application
Rela
tions
hip • Function
Scop
e • Operational activity
Val
ue • Specialisation
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Information Technology / SystemsFo
cus • Technology
• Application
Rela
tions
hip • Support
• Function
Scop
e • Operational alignment• Operational activity
V
alue • Technical
• Specialisation
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Information & Communication Tech.Fo
cus • Processes
• Technology• Application
Rela
tions
hip • Service
• Support• Function
Scop
e • Strategic alignment• Operational alignment• Operational activity
V
alue • Efficiency
• Technical• Specialisation
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Information & Collaboration EnablingFo
cus • Outcomes
• Processes• Technology• Application
Rela
tions
hip • Partnership
• Service• Support• Function
Scop
e • Vision• Strategic alignment• Operational alignment• Operational activity
Val
ue • Optimisation• Efficiency• Technical• Specialisation
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The evolution of forms
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Patterns of change
Information and communication technology can fit how humans think and act, rather than humans having to
adapt to using technology
Network access is ubiquitous, infrastructure related transaction costs
reduced drastically
IT Service Management within organisations has
professionally matured to be trustworthy in the
boardroom
Utility service oriented commoditisation is more
financially and environmentally
sustainable for all parties
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What it means for University ICT
Desktop Services > UsageSystems Infrastructure> FacilitatingApplication Support > Combining
componentsNetwork > No edge
Check out: Cloud Computing and Your JobMark Tigwell (Microsoft) at CloudCamp Perth
Podcast at http://tiny.cc/t7i2u
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What to tell your friends…• The future is:
– enabling information and collaboration by focusing on outcomes and working in partnership to optimise organisational performance to achieve your organisation’s vision
• Everything will change, including you• It is driven by and drives ‘the network’
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Peter HicksAssociate Director, eResearch Support
THA
NK
YOU
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