When you make a mistake…

The Art of Rebuilding Relationships

Teshuva = Return

• Everyone makes mistakes!• Our thoughts / feelings / actions are sometimes

in conflict• It seems easier to avoid dealing with the situation

than confronting it• People see that apologizing is a sign of weakness• Relationships often break down as a result• Actually, honesty and courage are strongly

recommended to diffuse the situation and restore trust, justice and personal dignity

• Regret/remorse

• Recognition

• Responsibility

• Repent

• Realign/resolve

• Repay/restitution

Feel & know that you have done something wrong (that you have upset/failed/injured someone)

Acknowledge your wrong-doing & show that you understand how it has affected the other person

Demonstrate that you are truly sorry for what you did

Commit to not repeating this behaviour again

Make a gesture to make up for what you have done

The Restoration Process

Take responsibility for your actions & act timeously

Role play

• I realize that when I …………………………………….. it was wrong and I feel bad about it

• I can see that it affected you …………………………

• I really am sorry for what I did, because …………………………………………………….

• I promise that next time/in future I will ………………………………….………………..

• To make up for what I did I will ………………………………….………………..

(Regret/remorse)

(Recognition)

(Repentance)

(Realign/resolve)

(Repay/restitution)

(Responsibility)