when the lights go out: crisis communications and social media
TRANSCRIPT
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WHEN THE LIGHTS GO OUT CRISIS COMMUNICATIONS AND SOCIAL MEDIA
Tom Cochrane @tomcochrane
#PSEWEB – June 24, 2013
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#PSEWEB 2013 Tom Cochrane // @tomcochrane June 24, 2013
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#PSEWEB 2013 Tom Cochrane // @tomcochrane June 24, 2013
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#PSEWEB 2013 Tom Cochrane // @tomcochrane June 24, 2013
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#PSEWEB 2013 Tom Cochrane // @tomcochrane June 24, 2013
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#PSEWEB 2013 Tom Cochrane // @tomcochrane June 24, 2013
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#PSEWEB 2013 Tom Cochrane // @tomcochrane June 24, 2013
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#PSEWEB 2013 Tom Cochrane // @tomcochrane June 24, 2013
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#PSEWEB 2013 Tom Cochrane // @tomcochrane June 24, 2013
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#PSEWEB 2013 Tom Cochrane // @tomcochrane June 24, 2013
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#PSEWEB 2013 Tom Cochrane // @tomcochrane June 24, 2013
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#PSEWEB 2013 Tom Cochrane // @tomcochrane June 24, 2013
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#PSEWEB 2013 Tom Cochrane // @tomcochrane June 24, 2013
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#PSEWEB 2013 Tom Cochrane // @tomcochrane June 24, 2013
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#PSEWEB 2013 Tom Cochrane // @tomcochrane June 24, 2013
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#PSEWEB 2013 Tom Cochrane // @tomcochrane June 24, 2013
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#PSEWEB 2013 Tom Cochrane // @tomcochrane June 24, 2013
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#PSEWEB 2013 Tom Cochrane // @tomcochrane June 24, 2013
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#PSEWEB 2013 Tom Cochrane // @tomcochrane June 24, 2013
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#PSEWEB 2013 Tom Cochrane // @tomcochrane June 24, 2013
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#PSEWEB 2013 Tom Cochrane // @tomcochrane June 24, 2013
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#PSEWEB 2013 Tom Cochrane // @tomcochrane June 24, 2013
Integrating social media into your crisis communications plan.
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#PSEWEB 2013 Tom Cochrane // @tomcochrane June 24, 2013
Decide who is responsible for social media in a crisis situation.
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#PSEWEB 2013 Tom Cochrane // @tomcochrane June 24, 2013
Integrate that person into the crisis communications plan.
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#PSEWEB 2013 Tom Cochrane // @tomcochrane June 24, 2013
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#PSEWEB 2013 Tom Cochrane // @tomcochrane June 24, 2013
Post messaging on social media channels.
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#PSEWEB 2013 Tom Cochrane // @tomcochrane June 24, 2013
Monitor and respond.
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#PSEWEB 2013 Tom Cochrane // @tomcochrane June 24, 2013
Provide updates when available.
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#PSEWEB 2013 Tom Cochrane // @tomcochrane June 24, 2013
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#PSEWEB 2013 Tom Cochrane // @tomcochrane June 24, 2013
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#PSEWEB 2013 Tom Cochrane // @tomcochrane June 24, 2013
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#PSEWEB 2013 Tom Cochrane // @tomcochrane June 24, 2013