what’s new with sap resource and portfolio management? … · view of new features and functions...

© SAP 2009 / 0

What’s New with SAP Resource and Portfolio Management? A Detailed View of New Features and Functions

Markus RosemannSAP AG

© SAP 2009 / 2

In This Session …

We’ll cover the new features in SAP RPM (SAP Resource and PortfolioManagement) 4.5 and cProjects 4.5

The key topics covered in this presentation include:Importance of innovation as key priority for most organizationsImproved resource, portfolio and project management and visibility with SAP RPM and cProjectsUsability improvements and general enhancementsBetter management and governance of the fuzzy front end of continuous product and service innovation using decision flow managementStep through a demo that illustrates efficient staffing processes of the new closed-loop resource management

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1. Business Background 2. SAP Applications

2.1. SAP Product Definition2.2. SAP RPM2.3 cProjects

3. Outlook4. Wrap-up

Agenda

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Business Driver

Product and Service LeadershipFrom Strategy to Execution

StrategyExecution

How to increase productivity and design, manufacture, and service everywhere

How to increase productivity and design, manufacture, and service everywhere Efficiency to increase

Profitability and reduce Time to Profit

How to winhigh demandingcustomers

How to winhigh demandingcustomers Focus on Customer

Satisfaction and Perception

How to differentiate against Global competition

How to differentiate against Global competition

Innovate with Product Service and Process

to DifferentiateIntegrated Product Development

Product Delivered as a Service

Continuous Product and Service Innovation

Embedded Product ComplianceHow to apply compliance to achieve product and service sustainability

How to apply compliance to achieve product and service sustainability

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Importance of Innovation

66% consider innovation as one of their three most important strategic priorities …

… and satisfaction with innovation ROI is decreasing

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Obstacles and Measurements

…and measurements are insufficient

Obstacles vary …

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Weak Spots

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Top 5 NPDI Failures

Poor portfolio management

Insufficient resource management

Inefficient project management

Ineffective ideation

Lack of cross-functional collaboration

Source: Accenture Survey of 76 senior executives of large corporations in the United States; “Innovation and Profitable Growth”, 2006

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High Level Process

Strategic

Operational

Execution

Corporate Strategy Roadmap Portfolio

Innovation Charter Projects

Ideas Concepts/Business Case

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1. Business Background2. SAP Applications



Agenda

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Business Scenarios

SAP RPM enables the following business scenarios:

Innovation Management End-to-end management of the product innovation lifecycle. Collection of product ideas/product enhancements during product definition. Product concepts to be commercialized are delivered to the portfolio – leveraging strategic planning and analytical capabilities.

Enterprise IT Portfolio ManagementComplete management and strategic alignment of the IT portfolio,including projects, programs, and baseline IT services

Portfolio Management for Professional Services Complete visibility across the operational portfolio of projects and services. Support of strategic portfolio demand planning to operational resource assignment and availability checks, along with capacitymanagement reporting.

Capital Investment Portfolio Management Selecting, balancing, and managing the optimum combination of capital investments in order to deliver consistent long-term value while addressing current contextual demands and constraints

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Agenda

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Project Portfolio Management with SAP RPM

Creating Projects in underlyingProject Management Systems

Time Planning

Costs Planning

Budget Planning

Material Planning

Project Resource Planning

Collaboration with Partners

Simulation

Confirmation

. . .

Strategic Planning and Managing ofProject Portfolios

Company wide Resource Planning

Score andPrioritize Portfolios Aggregation

IntegrationAnalysis

SAP RPM Project Management System

High LevelPlanning

CreatePortfolio Item

PortfolioReviews

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Product Evolution SAP RPM

SAP RPM 1.0

Portfolio Planning: Project Registration, Resource Planning, Enterprise Approval ProcessIntegration to human resources, financial and project management systems

SAP RPM 2.0

SimulationAdvanced Capacity ManagementIntegration to SAP ProductDevelopment (Concepts)Enhanced integration to project management systems

SAP RPM 4.0

Tighter cProjects IntegrationFlexible Portfolio HierarchiesScoring:Questionnaires, Scoring ModelsFinancial and Capacity PlanningPortfolio Reviews

SAP RPM 4.5

Foundation for Decision Flow ManagementEnd-to-end portfolio life cycle support with detailed phase decision point integrationProduct Profitability AnalysisPhase and Decision Point DashboardsUI & Usability Improvements

20022003

20052007

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SAP RPM Features

FlexiblePortfolioHierarchiesPortfolioItemsVersioningChange DocumentsPortfolio DashboardDependencies between Items

Manage your Portfolio

StrategicFinancialResourceDistributionStrategicResource DemandPlanningProject demand generationStaffing via Fast-entry screenExtended resource search and Staffing

Manage your Resources

PortfolioDashboardsPortfolio AnalyticsProduct Profitability AnalysisFinancial Reporting CockpitDate and role synchronization

Increase Visibility

Phase and Gate process ManagementPhase and Decision Point DashboardChecklist Item

Execution Tracking

Fact Sheet for Portfolio Item and InitiativePortfolioReviewsWhat-IfScenariosQuestionnairesScoring Models

Decision Support

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Manage Your Portfolio

TasksAligned with strategy?What are planned and proposed projects?What is the resource demand and what is my capacity?

BenefitsPrioritization based on comprehensive assessment of portfolio value, balance and strategic alignmentView the status of all initiatives, projects, proposals, operational services, and other portfolio objects Identify long-range resource demand, enabling you to estimate prospective headcount

Portfolio Hierarchy

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Manage Your Portfolio (cont.)

TasksAligned with strategy?What are planned and proposed projects?What is the resource demand and what is my capacity?

Item Dashboard

BenefitsPrioritization based on comprehensive assessment of portfolio value, balance and strategic alignmentView the status of all initiatives, projects, proposals, operational services, and other portfolio objects Identify long-range resource demand, enabling you to estimate prospective headcount

Initiative Dashboard

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Manage Your Resources

TasksWhat‘s the actual and future planned utilization of your resources?Efficient staffing of candidates/resource on projects

BenefitsForecast resource bottlenecks, highlight needed resource types, and compare available resources against those requiredLeverage reliable resource data including employee availability and qualifications by integrating employee data directly from your HR software

*incl. summary line for overall capacity and for single resource

Staffing* - Fast entry screen

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Hard vs. Soft Booking

Manage Your Resources (cont.)

TasksWhat‘s the actual and future planned utilization of your resources?Efficient staffing of candidates/resource on projects

BenefitsForecast resource bottlenecks, highlight needed resource types, and compare available resources against those requiredLeverage reliable resource data including employee availability and qualifications by integrating employee data directly from your HR software

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Increase Visibility

TasksWill we meet business performance targets?Aggregate information for Management Drill down to individual portfolio item (e.g., projects, operational services, concepts)

BenefitsGain complete transparency into portfolios and all projects and operations Centrally view key performance metrics, resource allocation, etc.Add your own specific KPIs

Item Dashboard

Initiative Dashboard

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Increase Visibility (cont.)

TasksWill we meet business performance targets?Aggregate information for Management Drill down to individual portfolio item (e.g., projects, operational services, concepts)

BenefitsGain complete transparency into portfolios and all projects and operations Centrally view key performance metrics, resource allocation, etc.Add your own specific KPIs

Reporting Cockpit

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Execution Tracking

TasksAre my items on time?How is the progress? Do we meet the planned decision points?Is the item cycle time/duration according to the plans?

BenefitsComplete view of the process with all phases and decision pointsSupport of phase reviews and portfolio reviews Workflow-based approval process for decision gates

Phase and Gate process management

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Execution Tracking (cont.)



Decision Point Overview

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Execution Tracking (cont.)



Phase / Decision Point Dashboard

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Product Life Cycle Process Management via Initiative

IDEA

PRODUCT

ProjectsProject: Build Prototype

Project: Design & Build

Project Phase: Design Project Phase: Build

Material

Material

Initiative

Idea

Requirements

Idea/Requirement

Phase Phase Phase Phase PhaseGate Gate Gate

Invent Define Design Source & Supply Market Launch

Gate

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Decision Support

BenefitsDesign your own forms (e.g., for executive summary reports)Use questionnaires to make qualitative data less ambiguous Scoring models to evaluate your portfolio and compare different initiatives that are competing for the same resourcesStandard complianceExchange information with partners efficientlyRegistration and enforcing an enterprise decision-making process for approving portfolio items

Scoring Model

TasksWhat is the item summary?How do I select the best Item?How can we score against Registration and enforcing an enterprise decision-making process for approving?

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Questionnaire

Decision Support (cont.)



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Fact Sheet for Portfolio ItemTasksWhat is the item summary?How do I select the best Item?How can we score against Registration and enforcing an enterprise decision-making process for approving?

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Fact Sheet for Initiative


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Demo Scenario Preview

Qualify item via questionnairesPlan financial and capacity dataPrioritize with scoreboard and reporting cockpit

Set up and schedule projectStaff project and connect to controllingConfirm tasks and approve phase

PortfolioManagement

ProjectManagement

PortfolioManagement

ProjectManagement

ProductDesign

DocumentManagement

CADModeling

Collaboration

Sourcing

Change Management

RequirementsManagement

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Demo Scenario: SAP RPM

IdeaManagement

PortfolioManagement

ProjectManagement

ProductDesign

DocumentManagement

CADModeling

Collaboration

Sourcing

Change Management


Plan TimelinePlan

Financial Data

Assess Risk

Review and Approve

Product Manager

VP of Innovation

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1.Business Background2.SAP Applications


3.Outlook4. Wrap-up

Agenda

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cProjects Introduction

Provides phase gate support for product development, IT, and consulting projects in all industries

Clear responsibilities using project rolesChecklists and Phase approval process to manage quality and scope

Enables project collaboration across the enterpriseProject specific authorizationsWeb-based and easy to use

Integrates product, resource, and financial data from the complete business suite

Integrate SAP PLM and other objects across the suiteIntegrate SAP Project System for project accounting

Extended Resource Management capabilitiesBusiness partner staffing based on skillsStaffing process for matrix organizations

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Product Evolution cProjects

cProjects 3.0

Flexible project structuring (task hierarchies)Financial integration (internal order and PS replication)APQPenhancements (control plan – QM integration)

cProjects 3.1

DMS and Windows File Explorer integration, Project Status ReportMulti-project management, project versions and simulations

cProjects 4.0

Portfolio Integration (one database)Multi-level controllingEnhanced resource managementSRM ProcurementNew UI TechnologyTravel and Time Management integrationProject Self-Services

cProjects 4.5

Resource Management enhancements (e.g., Role Charts and Vacant Role SearchProject Planning & Execution Improvements (e.g., Multi-Project Monitor and Six Sigma Support)Usability enhancementsIntegration enhancements (e.g., CATS Integration, MS Project Integration, Controlling Integration and SAP RPM Integration)

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cProjects Features

Multi-Project MonitorMulti-Project FilterProject templatesGantt diagram

Manage your Projects

Resource ChartsVacant Role searchAvailability sensitive staffing

Manage your Resources

Integration withSAP RPMERPMicrosoft Project IntegrationProject rolesComprehensive authorizationWeb interfacesObject Links for Roles

Increase Visibility

Status Reports and VersionsApproval protected phase gatesCATS IntegrationTask Confirmation

Execute and Track your

Projects

Six Sigma SupportAPQPMilestones

Best Practice Scenarios

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GANTT Chart

Manage Your Projects

TasksWhat are critical tasks?What is our progress?Are milestones passed?How is the related project doing?

BenefitsProactively manage multiple projects and cross-project dependenciesIn-place visualization of multi-project dependenciesIdentify project elements with respect to business criteriaReduce time to market and costsScheduling (bottom-up, top-downSearch for open roles

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Manage Your Projects (cont.)

TasksWhat are critical tasks?What is our progress?Are milestones passed?How is the related project doing?

BenefitsProactively manage multiple projects and cross-project dependenciesIn-place visualization of multi-project dependenciesIdentify project elements with respect to business criteriaReduce time to market and costsScheduling (bottom-up, top-downSearch for open roles

Multi-project Monitor

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TasksHow can I find the right resource?How can I make sure I don‘t over commit?React on unexpected unavailability or changes

BenefitsBetter overview of open vs. staffed capacity Assess and improve stability of resource planSearch for open positions based on project and organizational attributesAdjusting project team supported by business partner replacementProject Member Substitution

Vacant Role Search

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TasksHow can I find the right resource?How can I make sure I don‘t over commit?React on unexpected unavailability or changes

BenefitsBetter overview of open vs. staffed capacity Assess and improve stability of resource planSearch for open positions based on project and organizational attributesAdjusting project team supported by business partner replacementProject Member Substitution

Staffing

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Closed-Loop Resource Management

ProgressTracking

Role DemandPlanning

Project Staffing

Review Plan

Review Actuals

CapacityForecasts

Det

aile

d R

esou

rce

Pla

nnin

g an

d Tr

acki

ng

High Level R

esource Planning

Portfolio ActivityProject Activity

Efficient Resource Management is a closed management cycle that integrates strategic and operational planning and tracking elements:

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Increase Visibility

TasksIntegration of information from a wide variety of areasHow can I find cost details?Do I need to search in multiple systems?How can I collaborate with all parties involved?

BenefitsSingle Source of truth: rapid access to up-to-date, project-relevant dataAccurate cost calculations based on planning periodsClear responsibilitiesEffective collaboration for all project stakeholders

Object Links for Roles

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Execute and Track Your Projects

TasksGather information on:

Actual start and finishPercentage of completionPlanned work …

Collaboration with internal and external partners

BenefitsWell defined handoversProcess confirmation fully embedded in company time tracking process

CATS Integration

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Best Practice Scenarios

TasksQuality Control and

Assurance:Current process performanceCurrent degree of compliance?Are specifications met?What kind of problems exist?

BenefitsSix Sigma data (e.g., target and actual ROI) included in the project dashboardTemplates for standardized processes

Six Sigma Support

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Demo Scenario Preview

Gather and evaluate product ideasCreate and qualify product conceptsUpload concepts to portfolio management

Qualify item via questionnairesPlan financial and capacity dataPrioritize with scoreboard and reporting cockpit

Set up and schedule projectStaff project and connect to controllingConfirm tasks and approve phase

IdeaManagement

PortfolioManagement

ProjectManagement

IdeaManagement

PortfolioManagement

ProjectManagement

ProductDesign

DocumentManagement

CADModeling

Collaboration

Sourcing

Change Management


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Demo Scenario: cProjects

PortfolioManagement

ProjectManagement

ProductDesign

DocumentManagement

CADModeling

Collaboration

Sourcing

Change Management


Modify and Schedule

Confirm Task

Review Reporting Approve Phase

Link Material & Specification

Set Up Accounting

Engineer

Project Manager

Staff Role

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Agenda

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Legal Disclaimer

This presentation outlines our general product direction and should not be relied on in making a purchase decision. This presentation is not subject to your license agreement or any other agreement with SAP. SAP has no obligation to pursue any course of business outlined in this presentation or to develop or release any functionality mentioned in this presentation.This presentation and SAP's strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. SAP assumes no responsibility for errors or omissions in this document, except if such damages were caused by SAP intentionally or grossly negligent.

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SAP Portfolio and Project Management 5.0 Planned Scope Overview

Proj

ect,

Port

folio

, and

Inno

vatio

n M

anag

emen

t Reduce TCOIncrease usabilityImprove performanceClose most critical process gaps

Goal of this release

Cross industry targeting upper Mid-Market + LEInnovation ManagementIT Portfolio ManagementProfessional Services

Target Industry

Consolidation to “one product” with UI alignmentClosing process gaps, e.g., Decision Flow Management, Resource Management

Key Features

Delivery as composite application/Add-onRTC: Q4/2009

Facts

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Roadmap for SAP Portfolio and Project Management

UI alignment and usabilityStandardize data presentation, input, and update process and unify UI conceptsReduce technical complexityImprove UI extensibility and flexibilityNew Web-based Formulator User Interface

End-to-End Process SupportFlexible & central support of product development methodology (Phase/Gate)Integration with master data

Enterprise Service-Enablement

IntegrationInitial RM-NPDI integration (Phase/Gate, collaboration)

Reporting and AnalyticsProduct Intelligence

Extended product context from distributed systemsEmbedded reporting (PCV)

Increase efficiencyProject/Portfolio simulationExtend product portfolio management

Enhance Process SupportProduct data exchangeEarly process costingStatus synchronization and management

Increase usability to support early R&D

Change management for projects & portfolio

Adapt development and lifecycle processes to product hierarchy/Product Centric View

Foundation for Decision Flow Management (DFM)

Support closed-loop resource management: Improved integration of SAP RPM with cProjects

cProjects enhancements

Enhanced Microsoft Project Integration

UI and usability improvements

Planned

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Agenda

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Resources

1. BenchmarkingComprehensive registration page with survey templates and morewww.benchmarking.sap.com/cgi-bin/qwebcorporate.dll?idx=7UUCAD&SRP1Q5=VECVN

2. Product and Service Leadership White papers and other resourceswww.sap.com/usa/solutions/executiveview/product-development/index.epx

3. SAP PLM Customer Value Network Online customer community focused on business value realization with SAP PLM solutions https://cw.sap.com/community/cvn/plm_public

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7 Key Points to Take Home

Innovation is a key priority for most organizations, but there is much room for improvement

Improve resource, portfolio and project management and visibility with SAP RPM and cProjects

With SAP RPM, you are able to manage various business scenarios, e.g., Innovation Management, IT Portfolio Management, Capital Investment Portfolio Management, Portfolio Management of Professional Services

SAP RPM 4.5 closes the loop between portfolio management and operational project management

SAP RPM 4.5 better manages and governs the fuzzy front end of continuous product and service innovation using decision flow management

Product Initiatives bundle projects and portfolio items for a successful coordination of activities

SAP is continuing to improve portfolio, project, and innovation management capabilities

© SAP 2009 / 53© SAP 2007-2008 / 53

Thank you!

How to contact me:Markus Rosemann

[email protected]

© SAP 2009 / 54

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