WHAT’S NEW IN UNIVERSITY OF WATERLOO’S WEB

Andrew McAlo rum amca lo rum@uwate r loo .ca Pavo l Chva la pavo l . chva la@uwate r loo .ca

Na te Vex le r na te .vex le r@uwate r loo .ca Kev in Paxman kpaxman@uwate r loo .ca

Web Deve lopment and Suppor tIn fo rma t ion Sys tems & Techno logy

Unive rs i ty o f Wate r loo

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THE TEAM

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IT SERVICE MANAGEMENT

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3 Y E A R P L A N

• Web Development ’s strategic p lan for 2015-2017

• Progress kept up to date• Avai lable onl ine

https: / /uwater loo.ca/ information-systems-technology/about/organizat ional-structure/c l ient-serv ices/3-year-plan

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WCMS VISION STATEMENT

Waterloo Content Management System (WCMS) is the University of Waterloo’s easy to use website creation tool; through constant innovation, collaboration, and client-centred service, we aim to provide the best web experience in Canadian higher education.

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PRIORITIZED FEATURE REQUESTS

• Ranked by Web Advisory Committee to ensure our priorities are aligned with out stakeholders

• Ensures our development priorities are aligned with our stakeholders

https://uwaterloo.ca/web-resources/wcms-users/features-functionality/requested

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DEVELOPMENT ROADMAP

• Our plan to achieve short and long term goals

• Transparency; developing in the open

• Forecast and coordinate WCMS developments

https://uwaterloo.ca/web-resources/wcms-users/features-functionality/development-roadmap

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SERVICE LEVEL EXPECTATIONS & OPERATIONAL LEVEL AGREEMENTS• SLE sets service level expectations for

clients of all our services and outlines service level targets which we are committed to, such as availability and uptime, notifications of instances and maintenance, and response times.

• Starting to formalize OLAs with units that use WCMS, piloted with the Library

https://uwaterloo.ca/web-resources/resources/web-guidelines-and-policies/web-development-core-service-level-expectations

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METHODOLOGY

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AGILE/LEAN

• Earlier delivery of business value

• Improved quality• Efficient descoping• Early reduction of

technical risk • Good enough is better

than perfect• Continual improvement

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CADENCE

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PORTAL

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PORTAL

• Completed rollout to all students• Granted access to all Nexus users by end of 2015• Developed Portal SDK 1.0 and 2.0

Ran 2 hackathon’s (March and October)• Completed redesigns from student feedback in collaboration with MSC designers• Completely revamped and redesigned our backend API• Much improved Identity Management system in the portal backend allowing us to

identify and target groups of students with relevant content more precisely• Widgets released

Awards, athletics shoetags, blogs, computer labs, feds clubs & services, exams assigned seating, open classrooms, campus map, it services, opportunities, orientation, to do, watcard

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PORTAL APP

• iOS, Android native applications in development

• Push Notifications • Offline access• Persistent authentication• Native UI/UX – swipe,

gestures, etc.

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OPEN DATA

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OPEN DATAYEAR IN REVIEW

• Outreach/Education: Course - Introduction to APIs SEW126Active participation with coursework HLTH 473 / HSG 620Office Hours (Internal and External clients)Collaborations

• Hackathons• More data (e.g. GTFS real-time)

• Work for Clients (and everyone benefits)Campus MapWCMSPortal

• Internal InfrastructureContinuous Integration improvementsComparison against similar systems out there

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OPEN DATAONGOING / FUTUREI S T / A B O U T / O R G A N I Z AT I O N A L - S T R U C T U R E / C L I E N T- S E R V I C E S / 3 - Y E A R - P L A N• Outreach/Education

Improve documentation (make it more interactive) Continuation of Office Hours

• Work for Clients (and everyone benefits)Target non-developer business analysts w/ prototyping/production toolsSupport for non other APIs (Learn API)Improve GIS features of API (in support of Campus Map)API Support for Research DataCreate Once Publish Everywhere SupportWrite to API

• Internal ImprovementsImprove CIA: Confidentiality/Integrity/Accessibil ityOperation Level Agreements between Open Data and Data Stewards/Primary CustodiansContinuous IntegrationSelf-provisioned / Quick to provision architectureInvestigating the handling of large amounts of time-series dataCRUD support to API HATEOS (Hypermedia as the Engine of Application State)

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CAMPUS MAP

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https://uwaterloo.ca/map

WCMS

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WCMSW C M S 1 . 1 0 – F e b r u a r y• S c h e d u l e d c o n t e n t p u b l i s h i n g• S u b m i t R Ts f r o m d a s h b o a r d• S i t e s p e c i f i c s e a r c h• G o o g l e U n i v e r s a l A n a l y t i c s s u p p o r t• D e c i m a l o r d e r e d l i s t s• 1 . 1 0 . 1 , 1 . 1 0 . 2 m i n o r r e l e a s e s

C o l l a b o r a t e 2 . 0 – J u n e• F u l l y r e s p o n s i v e , D r u p a l 7 v e r s i o n o f t h e C o l l a b o r a t e

s i t e

W C M S 1 . 11 – J u n e• J o b a n d Vo l u n t e e r O p p o r t u n i t i e s c o n t e n t t y p e• B l o g c o m m e n t i n g• F a c e b o o k O p e n G r a p h a n d Tw i t t e r C a r d s u p p o r t f o r

e n h a n c e d s o c i a l m e d i a s h a r i n g• U p g r a d e d , R e s p o n s i v e W Y S I W Y G E d i t o r• V i m e o s u p p o r t• T i n t s u p p o r t• M a t l a b f i l e t y p e s u p p o r t• 1 . 11 . 1 , 1 . 11 . 2 m i n o r r e l e a s e s

WCMS Pub l icat ions Beta – September• Pub l i s h d ig i t a l v e r s i ons o f a r t i c l es• Mana ge i s s ues a nd v o l umes o f d i g i t a l

pub l i c a t i ons• A r c h i v e o l de r i s s ues• Pub l i c a t i on s ec t i o ns / c a t eg o r i es• F ea t u r e d and p r omo t i o na l c on t en t a r e as• Soc i a l med i a i n te g r a t i o n

WCMS 1 .12 – September• B ib l i og r aph y c on t en t t y pe t o l i s t s c ho l a r l y

pub l i c a t i ons• Embed ded Time l i ne • Sc ho l a r s h ips a nd S t ude n t Aw ar d s c on t en t t y pe• S i t e - w ide a u t hen t i c a t ed a c c es s• Ma i l c h imp i n t eg r a t i on• Sy n t ax h i gh l i gh t i ng i n s ou r c e v i ew o f t he e d i t o r• 1 . 12 .1 , 1 . 12 .2 m i no r r e l ea s es

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WCMS RESPONSIVE REDEVELOPMENT

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‘AVAILABLE IN A VARIETY OF SIZES’

• Faculties, Departments, Schools, and Units (FDSU)• Publications• Single Page Sites• Conferences• Researcher Websites• COPE – Content Marketing Hub• Home Page

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PUBLICATIONSA mobi le-fr iendly, responsive template specif ical ly designed for digi ta l versions of Universi ty of Water loo publ icat ions including newslet ters, reports and magazines.

Decoupled Drupal environmentBackend is WCMS fami l ia r to s i te main ta inersFrontend is Angular.JS

Current ly in BETA, ful ly re leased for January 2016.

ht tps: / /uwater loo.ca/state-of- the-universi ty/

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SINGLE PAGE SITES

• WCMS template for small sites • Highlight initiatives, programs, stories

related to an overarching theme• Micro-site, or single page application• Responsive, mobile-friendly• Available by request in February 2016

https://uwaterloo.ca/entrepreneurship/

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CONFERENCES• Working with an external web

development and design f irm to develop a WCMS conference template.

• To be used for al l University of Waterloo hosted conferences.

• WatITis, OHD Staff conference, etc.

• 60 groups use Conference Services each year

• Available by request in January 2016

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RESEARCHER WEBSITES• Personal websites for faculty

and researchers account for a signif icant footprint of UW web

• Bio, CV, Publications, Courses, etc.

• OpenScholar Drupal distr ibut ion, developed by Harvard

• Used by Harvard, Princeton, uPenn, Berkeley

• Available by request in Spring 2016

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FDSU RESPONSIVE

• Faculty, Departments, Schools, and Units design

• Styling improvements, new look and feel, responsive, mobile-first approach

• Our primary focus right now• Piloting with IST website in

conjunction with new IT Service Catalog in Dec. 2015

• Available by request in April 2016

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COPE

Create Once, Publish Everywhere• Popularized by NPR• Build Content Management

Systems, not Web Publishing Tools

• Separate Content from Display• Content Modularity/Syndication• Content Portability• API based• Enter content on one site, and

have it appear on others

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REDESIGNED HOMEPAGE

• Working closely with UW Brand Refinement Project Team in 2016 to align new web design with new UW Brand Strategy

• Bruce Mau Design • Fall 2016 Release

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QUESTIONS?Andrew McAlorum amcalorum@uwater loo .ca

Pavol Chvala pavo l .chvala@uwater loo .ca Nate Vexler na te .vexler@uwater loo .ca Kevin Paxman kpaxman@uwater loo .ca

Web Development and SupportInformat ion Systems & Technology

Univers i ty of Water loo

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