what’s new in lync server 2013: persistent chat
DESCRIPTION
Presented by Ruben Nauwelaers.TRANSCRIPT
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Microsoft Lync 2013Persistent Chat
Ruben Nauwelaers Uw ICT Partner BVBAPro-Lync
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Speaker
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• Ruben Nauwelaers• Works for Uw ICT Partner BVBA• Technical Consultant UC
[email protected] @rnauwelaers
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Belgian Microsoft Unified Communications Professionals
The primary goal of the Pro-Exchange user group is to be a central meeting point for all Unified Communications knowledge in Belgium. As user group, we are focused on IT professionals who are passionate about Microsoft Exchange Server, Microsoft Lync Server and Office 365.
http://www.pro-lync.be
http://www.pro-exchange.be
http://www.pro-lync.be
http://www.pro-office365.be
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Persistent What?Persistent Where?What’s New (including demo)ConfigurationLicensingQ&A
Agenda
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PersistentWhat?
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Lync vs Lync Persistent Chat
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Lync vs Lync Persistent Chat
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Lync vs Lync Persistent Chat
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Lync Persistent Chat – Use Cases
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… and many more!
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10Some History…
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The History of Persistent Chat
Formerly “Group Chat”
Microsoft acquired MindAlign
from Parlano in 2007
Integrated MindAlign as Group Chat in OCS 2007
R2
Basic enhancemen
ts in Lync Server 2010
Full on integration in
Lync 2013
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Lync 2010 Group Chat Experience
Lync 2010 Lync 2010 Group Chat
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What’s New?
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Persistent Chat Investment Pillars
Unified Client Easy MigrationServer Infrastructure and Manageability
Rich Platform
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Unified Client - Benefits
Unified Client
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DEMO• Single Client Deployment• Single Sign-On• Consistent User Experience• Rich Localization and Globalization
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Unified Client - Demo
Unified Client
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DEMO
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Persistent Chat Investment Pillars
Unified Client Easy MigrationServer Infrastructure and Manageability
Rich Platform
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Server Collocation
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Server Collocation
• Standard Edition: can be collocated• Enterprise Edition: must be separate pool
Max 80 000 users per pool Max 8 servers per pool Not more than 4 active servers per pool
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High Availability
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Server Collocation
• Pool or Stretched Pool• SQL Mirroring for backend• DFS Replication for File Share
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Consistent Server Management
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Server Infrastructure and Manageability
• Integration with Topology Builder• Integration with Lync Deployment Wizard• Configuration through Control Panel• PowerShell Cmdlets
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Lync Server 2013 Persistent Chat
Enterprise Edition (EE) topologyMultiple Lync poolsOne or more Persistent Chat pools – Each with up to four active Persistent Chat servers supporting 80K concurrent endpoints
Servers can be virtualizedRecommended standalone database for persistent chat content and compliance database SQL mirroring for database high availabilityStretched pool for disaster recovery, with SQL log shipping
Lync Pool BLync Pool A
Persistent Chat Pool
Dependent Lync Pool
XCCOS over SIP
Registration Session Initiation Protocol (SIP)Chat communication (XCCOS over SIP)
Lync 2013 Client
L
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Persistent Chat Internals
Lync FE
Persistent Chat Service Role
Persistent Chat Store
Persistent Chat Compliance
Store
Compliance File Store
File Store
Channel Service
Persistent Chat
Compliance Service
Room Managemen
t Web Component
Persistent Chat File Upload/
Download Service
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Consistent Server Management - Demo
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DEMOServer Infrastructure
and Manageability
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Persistent Chat Investment Pillars
Unified Client Easy MigrationServer Infrastructure and Manageability
Rich Platform
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Rich Platform - SDK
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Rich Platform
• Integration with LOB Applications• Extend Conversations with Business Data• Integrate Persistent Chat to Business Process
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Rich Platform - SDK
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Rich Platform
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Persistent Chat Investment Pillars
Unified Client Easy MigrationServer Infrastructure and Manageability
Rich Platform
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Easy Migration
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• Supported from OCS 2007 R2 & Lync 2010• Legacy client can connect to Lync 2013• Lync 2013 cannot connect to legacy server• Migration Tools to export/import data
Easy Migration
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Migration Tools• Prepare Source System prior to migration • PowerShell cmdlets to export & import:
Export-csPersistentChatData Import-csPersistentChatData
• Options: Migrate specific categories Room directory only (no content) Room directory and content Content newer than x date
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Persistent Chat Configuration
PoliciesCategoriesRoomsAddins
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Enable users for persistent chat via policy (Set-csPersistentChatPolicy)
Scope: global, site, service (Lync pool), Tag (User(s))EnableGroupChat, false by default
Configuration settings (Set-csPersistentChatConfiguration)
Scope: Global applies to all Persistent Chat pools in the topologyService applies to a single Persistent Chat pool
Default persistent chat historyParticipant update limitRoom management URL – custom end-user room management workflow
Persistent Chat: Policy and Settings
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Three key items to manage
CategoriesSimplified single level with simple definition of scope (ethical boundaries) comprising both allow and deny lists
RoomsDiscuss ongoing contentSimplification of category and room properties and inheritance
Add-insEnhances the conversation experience
Persistent Chat: Configuration
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Putting Categories and Rooms Together
Category A
Allowed Members
Room 1
Allowed Members
Room 2
Allowed Members
Category B
Allowed Members
Room 3
Allowed Members
Room 4
Allowed Members
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A category is a “container” for rooms with following optionsName, DescriptionVisibility – Private, Hidden, OpenEnable File Upload, Chat History, Invitations (Notifications)Allowed/Denied MembersCreators
Targeted for grouping rooms based on required access/permissionYou cannot move a room between categories: planning!Members can be users, OU, security groups
Managed by Administrator
Persistent Chat Category
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A chat room has the following properties:Name, DescriptionDisabledVisibility – Private, Hidden, OpenType – Auditorium/NormalAdd-InMembers, ChatRoomManagers, PresentersCategory
Created by users with room creation privileges on the category
Follows restrictions set by the category
Can be deleted and content can be purged
Persistent Chat Rooms
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DEMO
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Licensing
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Client & Server
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• Persistent Chat client integrated in Lync clientno additional client license required
• Lync server licenses only required for every Front-End no additional license required
• Underlying Windows & SQL Licenses: required
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Client Access License
Plus CAL“Voice”
Standard CALIM/Presence/P2P
Enterprise CAL“Conferencing”
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Persistent Chat
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Q&A
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© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.