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Volume 3 Number 11 May 30, 2014

WHAT’Snew Pennsylvania Hospital

InSIde

UPHS Nursing Clinical Excellence Award Winners......2

Recognizing the Best in Relationship-Based Care .........2

A Family Legacy of Nursing ...3

New HIPAA Privacy Training Mandatory for All Employees ...........................3

Provider, Educator, Author — a New Normal in Nursing ...3

What’s Happening ....................4

4th Annual Team UPHS/Penn 2014 MS City to Shore Ride ....4

Technological advances, health care reform, and greater workplace diversity have all transformed the career of Nursing. Virtually everything about nursing has morphed dramatically over the past few decades, except for one constant: the powerful healing relationship between

nurses, their patients, and their families.

C e l e b r A T I n g Nur s ing

Today’s nurses manage more complex illnesses, data, and technologies than ever before. On top of providing direct patient care, today’s nurses are increasingly becoming true health care leaders, creating effective and efficient changes in all kinds of environments — hospitals, the insurance industry, and even government.

National Nurses Week 2014, held May 6–12, was a time for all of us at PAH to recognize an honor our co-workers who serve on the front lines of patient care.

A Recognition Breakfast for all Nursing and Physician staff, given by Mary Del Guidice MSN, BS, RN, CENP, chief nursing officer, and Daniel Feinberg, MD, chief medical officer, officially kicked off 2014 Nurses Week celebrations on May 5

Be sure to mark your calendar for the next PAH Town Hall meeting on Tuesday, June 17, in the Zubrow Auditorium. As always, there will be two sessions to accommodate day and night shifts: 12 p.m. and 10 p.m. The entire PAH leadership team values your thoughts and opinions about what affects all of us every day at the hospital. Don’t miss this opportunity to communicate directly leadership members!

nexT ToWn MeeTIng – JuNe 17

Hospital staff and friends gathered in Zubrow auditorium on May 8th, for the fourth annual

Relationship-Based Care Awards. The awards were created as a way to recognize

professional nursing and inter-disciplinary team members throughout the organization.

Recipients — chosen by the staff nurse members of the CNO Partnership with the Leaders at the Bedside team, Managers and

Educators — are exceptional role models from all disciplines selected for exemplifying

the tenets of PAH’s professional practice model of relationship-based care: leadership,

teamwork, professional nursing practice, patient care delivery, resource-driven

practice, and outcomes measurement.

The award winners, categories and relationship-based care domains are:

Barbara Kauffman, RPh, Multidisciplinary Team Member, Teamwork

Mindi Roeser, MD, Physician, Outcomes

Clara Granda-Cameron, DNP, MSN, CRNP, AOCN, Nursing Education, Leadership

Matt Martin, RT (R), Nursing Support, Teamwork

ICCU Nursing Team, Nursing Team, Teamwork

Kara Doonan, BSN, RN, Procedural/PACU/DSU Nursing Support, Professionalism

Kelly Bahnsen, RN, Ambulatory/Physician Office, Care Delivery

Rhonda Whitaker, BSN, RN, Women’s Services, Outcomes

Heather Reap, BSN, RN, CMSRN, Medical/Surgical Outcomes

Joanne Mulroney, BSN, RN, OR/Tuttleman, Outcomes

Teresa Coleman, BSN, RN, Critical Care/ED, Care Delivery

Debbie Drayton, MSN, RN, CMSRN, Nurse Manager, Leadership

Debbie Drayton, MSN, RN, CMSRN, Transformational Leadership, Leadership

R. Michael Buckley, MD, PAH Executive Director, Partnership Award, Teamwork

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Congratulation the PAH recipients of the 2014 uPHS Nursing Clinical excellence Awards!Shown from here from left to right:

James lynch, rn, Cn IIIEmergency Department lillian brunner Clinical Judgment & decision Making Award

elizabeth Quigley, MSn, rnC-ob Labor Delivery, PETU, & APUVictoria l. rich Transformational leadership Award

Michelle Ferrant, MSn, rnC-nIC, CbC, Cn IV ICN dorothy botdorf Clinical leadership Award

Jacqueline Francis, bSn, rn, Cnrn, Cn II NICUrosalyn J. Watts nurse-Patient/Family relationship Award

Mary del guidice, rn, MSn, bS, CenP Chief Nursing Officer, PAH

lauren ellis, bSn, rn, Cn IIIEmergency DepartmentHelen McClelland Clinical Scholarship Award

UPHS Nursing Clinical Excellence

Award Winners

National Nurses Week 2014 ended on a high note throughout the health system,

when the uPHS Clinical Advancement and Recognition Program Committee presented

the 2014 Nursing Clinical excellence Awards on May 9. The ceremony, held

in the Biomedical Research Building on Penn Medicine’s main campus, honored nurses chosen from each health system

entity — PAH, HuP, PPMC, CPuP, and GSPP — in each of the following

domains of professional nursing practice: clinical leadership, clinical scholarship, clinical judgment and decision making,

nurse-patient/family relationship, and transformational leadership.

Recognizing the Best in Relationship-Based Care

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Bruce gave a featured, CEU presentation at both PAH and the Tuttleman Center during National Nurses Week, titled, “Q_UALITY — What is missing…YOU!” He has over a dozen years experience in nursing as both a staff nurse and a nurse leader. He lectures actively about health care management topics, is currently adjunct faculty in Departments of Nursing and Business Administration at Holy Family University, and is a frequent contributor to Nursing Management Journal and has contributed to the Journal of Emergency Nursing, Critical Care Nursing Quarterly, and Nursing Forum.

A Family Legacy of Nursing A very special guest attended the Relationship-Based Care Awards ceremony at PAH this year — Elizabeth Ewart. The spunky 95 year-old graduated from the PAH School of Nursing in 1940 as Elizabeth Johnson. You can see her along with the rest of her graduating class that year, in the photo hanging in the hallway adjacent to Outpatient Admissions.

Elizabeth worked at the 0old PAH Institute until 1943. After that she went to work for a physician in a private practice before moving into pediatrics for seven years. She then took a 15-year hiatus from nursing to raise three children — a son, a daughter and her youngest daughter Barbara Hendrickson, who continues her mother’s nursing legacy at PAH today as a coordinator in the Operating Room.

Elizabeth rejoined the nursing workforce in the 1960s as a staff member of the outpatient clinics at PAH that used to be located where the Cathcart Building is today. She continued to work as a nurse for nearly another 30 years at PAH, first in Obstetrics and then in Urology for the last eight years of her career.

Elizabeth brought the house down with her terrific sense of humor, cracking up the awards ceremony crowd with stories and reflections of her experiences as a nurse early on in her career.

neW HIPAA PrIVACy TrAInIng Mandatory for All Employees

` Shown here is bruce boxer, Phd, MbA, MSn, rn, CPHQ, director of Nursing education at PAH, signing a textbook he co-authored with his sister, ellen boxer goldfarb, MSn, CrnP, a Cardiology nurse practitioner at Penn Presbyterian Medical Center. All proceeds from sales of their textbook were donated to Mercy Hospice, a transitional housing facility near PAH for women recovering from drug and alcohol addictions and their children. PAH nurses and health educators give monthly workshops at Mercy Hospice to teach residents about nutrition, high blood pressure, cancer, depression, anxiety, women’s health issues, and other conditions that may have been ignored for years due to the challenges of addiction and homelessness.

Provider, Educator, Author — a New Normal in Nursing

A new mandatory HIPAA privacy training has been released to update all Penn Medicine employees on privacy and security rules under HIPAA. The training module can be completed online through Knowledge Link. The interactive format addresses current, high-risk issues regarding patient privacy. The e-learning course, which takes about 20 minutes to complete, replaces prior versions of HIPAA training in order to ensure all members of the Penn Medicine workforce are up to date regarding privacy and security safeguards. In today’s digital age, risks to privacy and security are becoming more common, and it is of utmost importance that Penn Medicine ensures patient privacy.

New software will also be in use to proactively monitor access to electronic patient information to help detect inappropriate access to records. Consequences for violations can include all forms of discipline, up to and including termination. The software will strengthen the HIPAA compliance program and increase patient security and privacy. All of our patients, including employees who often are patients, deserve to have their privacy protected. Information about the software is included as part of the new training course. Being informed is the first step to prevent violations of HIPAA, so it is important to complete the online course not only for your patients, but also for yourself.

All employees must complete the online module by June 30, 2014, through Knowledge link. HIPAA education must be completed once every two years going forward in order to remain up to date on potential risks to data. If you have any questions or concerns, please contact PAH Privacy Officer, Amy brazina at. Amy.brazina@uphs.upenn.edu or the Penn Medicine Privacy Office at privacy@uphs.upenn.edu. For a list of all entity Privacy Officers, including CPuP and CCA, please visit here: http://uphsxnet.uphs.upenn.edu/hipaa/contact.html

WHAT’SnewedITorIAl STAFF Sally Sapega Director of Internal Communications

olivia Fermano editor and Photographer

Pamela Furches design Graphic Design

barry ogburn Photography

AdMInISTrATIonSusan e. Phillips Senior Vice President, Public Affairs

ConTACT WHAT’Snew at: Department of Communications Pennsylvania Hospital Philadelphia, PA 19106

phone: 215.829.6799 email: olivia.fermano@uphs.upenn.edu

WHAT’Snew is published biweekly for PAH employees. Access WHAT’Snew online at http://news.pennmedicine.org/inside/whats-new/.

WHAT’SnewedITorIAl STAFF Sally Sapega Director of Internal Communications

olivia Fermano editor and Photographer

Pamela Furches design Graphic Design

barry ogburn Photography

AdMInISTrATIonSusan e. Phillips Senior Vice President, Public Affairs

ConTACT WHAT’Snew at: Department of Communications Pennsylvania Hospital Philadelphia, PA 19106

phone: 215.829.6799 email: olivia.fermano@uphs.upenn.edu

WHAT’Snew is published biweekly for PAH employees. Access WHAT’Snew online at http://news.pennmedicine.org/inside/whats-new/.

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WHAT’S Happening Y O u R R e S O u R C e F O R e V e N T S A N D H A P P e N I N G S T H R O u G H O u T PA H A N D P e N N M e D I C I N e

For complete events listing, please visit What’s New on the Inside Penn Medicine web site at: http://news.pennmedicine.org/inside

edITorIAl STAFFolivia Fermanoeditor and Photographer

Pamela Furches design Graphic Design

barry ogburn Photography

AdMInISTrATIonSusan e. Phillips Senior Vice President, Public Affairs

Holly Auer Director of Communications

Sally Sapega Director of Internal Communications

ConTACT WHAT’Snew at: Department of Communications Pennsylvania Hospital Philadelphia, PA 19106

phone: 215.829.6799 email: olivia.fermano@uphs.upenn.edu

WHAT’Snew is published biweekly for PAH employees. Access WHAT’Snew online at http://news.pennmedicine.org/inside/whats-new/.

WHAT’Snew

Spring-Summer 2014Penn Program for Mindfulness & Special events

June 8Delaware Valley Annual Heart Walk

June 10 SePA-ReADS CV Health Literacy event

June 11Hubschman Award Presentation Ceremony

June 17PAH Town Meeting

July 14-17uPenn Baseball Summer Youth Camp

September 21Penn’s 3rd Annual 5K for the IOA & Memory Mile Walk

October 11-12Ride to Conquer Cancer©

The 2014 MS City to Shore Team uPHS/Penn recruitment fundraiser kicks off in June at PAH with the always exciting “4th Annual Tour de elm Garden.” ben Palubinsky of the Pavilion and 2013 reigning champ, will defend his title against his perennial nemeses, two-time champ bill Hunt, Laboratory, and Arley Johnson, Rehabilitation Services.

Registrants and supporters alike are invited to come and cheer on their favorite “Café rider” and take their shot at guessing which rider will come in first and to support Team uPHS/Penn. The winner will receive a fabulous raffle prize. All of the proceeds will go to the MS Society to help Create a World Free of MS™.

The “Bid MS Goodbye” raffle, full of terrific prizes, is also back by popular demand. Be sure to stop by! Winners will be drawn on Thursday, June 24.

Team UPHS/Penn recruitment events

“Tour de elm garden” Wednesday, June 4, 11:30 a.m. – 1:30 p.m. elm Garden Cafeteria.Register for Team uPHS/Penn at the discounted rate or just come and support your Team by entering your pick as the winning rider and bid on great raffle prizes.

“Tour de elm garden” FinalsTuesday, June 24, 11:30 a.m. – 1:30 p.m. elm Garden Cafeteria.Last chance to register for Team uPHS/Penn at the discounted rate and support your Team by entering

in the “Bid MS Goodbye Raffle.” Raffle prize winners will be announced at 1:30 p.m.

This year marks the 34rd anniversary of the Bike MS City to Shore Ride. With your help, Team uPHS/PeNN, will again be the largest team! We’re counting on new and veteran cyclists to keep the momentum going and join the ride this September 27 and 28, for an even more successful year. Along with garry Scheib, HuP executive director, uPHS COO, team founder, we hope to meet or surpass system-wide goals of recruiting 300 team members and raising $150,000 this year.

As always, there is truly an option for everyone. You can choose to participate as a cyclist, a virtual cyclist (if you can’t ride, but want to fundraise), or a volunteer at the team’s Finish Line Tent. everyone who registers by July 20, receives a free Team uPHS/Penn jersey.

Thanks to the 2013 team of 288 riders last year, an amazing $174,740 was raised. During its 17 year existence, the Team uPHS/PeNN has raised $1,575,000. The team also qualified for the highly-coveted Finish Line Tent and won five awards: the Circle of Distinction — awarded at the fall 2013 MS Society National Convention in Denver for teams surpassing the $1 million mark; Largest Corporate Team; Top Fund Raising Team; $100,000 Club; and Millennium Circle Team.

More than 13,000 people living locally with MS are counting on Team uPHS/PeNN to help Create a World Free of MS™. We can’t do it without you!

FOR MORe INFORMATION contact Team Captain, dan Wilson, at dan.wilson@uphs.upenn.edu or Suzanne brown at suzanne.brown@uphs.upenn.edu.

JuNE-OctObErT e A M U P H S / P e n n

“Tour de elm garden” Rolls through PAH — June 4

The 2014 MS City to Shore Ride 4th Annual