what's changed in learning evaluation? > learning & skills talk 2015
TRANSCRIPT
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What’s changed in Learning Evaluation?
Mike Collins
Head of Learning SolutionsDPG plc (Developing People Globally)
www.dpgplc.com
#LAS15UK#Evaluation
@DPGplc
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Look back to go forward……
Original Kirkpatrick Model
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We’ve seen BIG change…
Society has changed
Technology has changed
Politics has changed
Attitudes have changed
Organisations have changed
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Organisational Change
Huge decline in manufacturing 81% of people now work in services The birth of the ‘knowledge worker’ Globalisation – ‘Glocal’ Hierarchy giving way to flat armies Collaboration is the new currency 5 generations in the workplace
It doesn’t take a genius to realised the need to re-think
what we do and how we do it.
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Considerations for Training
• Training like a production line • Off the Shelf vs. Personalised & relevant • Training as an event vs. Just in time• In the classroom vs. Anytime & anywhere• Courses vs. Resources• Technology is an enabler NOT a solution• Reaction vs Results!
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A New Age for Learning & Development
Learning to operate in this ‘new world’ Developing new skills Using technology as an enabler Collaborating as a performance partner Consultative & Challenging Aligned to business objectives Demonstrating value through results
Have you got the Skills needed to meet the needs
of the New World?
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Is it Time to Sharpen Your Axe?
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Easier said, than done
http://www.towardsmaturity.org/static/benchmark
Involving stakeholders, practice and reflection are
key to learning transfer
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L&D that do measure L&D that don'tmeasure
L&D who agree and measure desired outcomes
Who DO measure Who DON'T measure
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Modernising L&D strategy
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The Evolution of Evaluation
Starting with the learner Starting with the organisation
The Agile Approach to EvaluationRigid Approach
Original Kirkpatrick Model
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An evolution that..Creates strong business partnerships with business leaders as the cornerstones for success
Starts any initiative knowing what the targeted and measurable business results need to be
Introduces return on expectations (ROE) as the method to demonstrating value (Which is more effective than ROI)
Includes the concepts of ‘Desired Outcomes’ and ‘Leading Indicators’ which drive everything else.
Creates a 'chain of evidence' that is done in partnership with business stakeholders not in isolation
Connects the levels in planning and practice, as opposed to evaluating them as 'separate entities‘
Broadens the concept of learning interventions to include all manner of support and accountability to increase on-the-job application and performance support
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Performance should drive every conversation
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You were amazing! Who cares?
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Now is the time to Sharpen YOURAxe
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Development Options for L&D
Brand new CIPD L&D qualifications for 2015
L&D Foundation Programmehttp://ebooks.dpgplc.co.uk/brochures/ldp/
L&D Intermediate Programmehttp://ebooks.dpgplc.co.uk/brochures/hrd/
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Kirkpatrick Certification
Join 1000’s of L&D professionals worldwide who have achieved the
new benchmark in learning evaluation and demonstrating results
Kirkpatrick Four Levels Bronze Certificationhttp://ebooks.dpgplc.co.uk/Kirkpatrick-2014/
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Learning Business Partner
Brand New – Learning Business Partner http://ebooks.dpgplc.co.uk/brochures/lbp/
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So what to do about it?
Contact the team on 0161 975 7777
Head to our website www.dpgplc.com
Join our award winning online CommunityDPG Community
Connect with @DPGplc