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WHAT’S NEXT FOR PACKAGING? FPPA Annual Conference Colleen Twomey Associate Professor Cal Poly State University San Luis Obispo, CA

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Page 1: WHAT’S NEXT FOR PACKAGING? - FPPA€¦ · Middle-Class Retreat (urban, educated, having fewer children) Premiumization (Ageing consumers, smaller families drive demand) Shopping

WHAT’S NEXT FOR PACKAGING?

FPPA Annual ConferenceColleen Twomey

Associate ProfessorCal Poly State University

San Luis Obispo, CA

Page 2: WHAT’S NEXT FOR PACKAGING? - FPPA€¦ · Middle-Class Retreat (urban, educated, having fewer children) Premiumization (Ageing consumers, smaller families drive demand) Shopping

First – Thank You

Page 3: WHAT’S NEXT FOR PACKAGING? - FPPA€¦ · Middle-Class Retreat (urban, educated, having fewer children) Premiumization (Ageing consumers, smaller families drive demand) Shopping

Packaging Trends■ Drivers

– What’s going on in industry

– What do the academics see?

■ Trends in packaging■ Design■ Sustainability■ Connected

Consumers■ E-Commerce

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Drivers shaping megatrends and ultimately consumer markets (Euromonitor)

With the rising importance of emerging and

frontier markets, and

fears over advanced economy

stagnation, the global economy has witnessed

a paradigm shift.

Technology plays a pivotal

role in consumer decision-

making and the ability of

business to meet the needs

of today's consumer.

Competing demands and

supply constraints

combine with economic,

environmental and geo-

political risks to create

pressures on environmental

resources.

As the global population

approaches 8.0 billion,

demographic shifts are

combining to reshape

consumer lifestyles and purchasing decisions.

From consumers to governments, beliefs about the world are

constantly evolving, shaping

priorities, perceptions, attitudes and motivations.

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0 10 20 30 40 50 60

Mexico

UK

Brazil

Germany

Russia

Japan

Indonesia

India

USA

China

GDP at PPP, trillion international dollars

Top 10 Economies 2030GLOBAL ECONOMYWILL DOUBLE INSIZE AND REACH$256.1TRILLION IN TERMSOF GDP AT PPP (PURCHASING POWER PARITY)

IN 2030

Driver 1: Shifting Economic Power

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10 Fastest Emerging Markets

0.0 1.0 2.0 3.0 4.0 5.0 6.0 7.0 8.0

Côte d'Ivoire

Sierra Leone

Laos

Philippines

Bangladesh

Mozambique

Rwanda

Myanmar

Ethiopia

Guyana

Average annual real GDP growth, %

10 Fastest Growing Emerging and Developing Countries 2018-2030

Source: Euromonitor International from national statistics/Eurostat/OECD/ UN/IMF

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Driver 2: Technology

3.6bnGlobal internet users as of 2018, which equates to half of the population.

31%of connected consumers prefer online communication rather than other means.

53%of connected consumers report they would be lost without the internet.

■ The always-on consumer

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Driver 2: Technology

0

10

20

30

40

50

60

70

80

90

100

2017 2018 2019 2020 2021 2022 2023 2024 2025 2026 2027 2028 2029 2030

Consumer Access to the Internet Globally 2017-2030

Percentage of Population Using The Internet Percentage of Population Covered by at least an LTE/WiMAX Mobile Network

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Driver 3: Population Change

POPULATION (BILLION)

8.5MEDIAN AGE (YEARS)

32.8

World Population Statistics 2030LIFE EXPECTANCY (YEARS)

74.4

Population by Urban/Rural Location 2030

Source: Euromonitor International from national statistics /UNNote: Top 10 cities are based on the biggest cities by forecast population in 2030

Page 10: WHAT’S NEXT FOR PACKAGING? - FPPA€¦ · Middle-Class Retreat (urban, educated, having fewer children) Premiumization (Ageing consumers, smaller families drive demand) Shopping

Driver 3: Population ChangeUrbanization MigrationAgeing

61.0% of the world’s population will be urban in

2030. There will be 38 megacities - cities with

populations over 10.0 million.

995 million people will be aged 65 or over in 2030. One

quarter of them will live in China.

Net migration will account for more than half of population growth to 2030 in Western

Europe, Australasia and North America.

Three major demographic forces shaping the world

Page 11: WHAT’S NEXT FOR PACKAGING? - FPPA€¦ · Middle-Class Retreat (urban, educated, having fewer children) Premiumization (Ageing consumers, smaller families drive demand) Shopping

Driver 4: Environmental Shifts and Pressures

Ethical consumers

War on plastics

Circular economy

UN sustainable development goals

Going beyond regulation

Page 12: WHAT’S NEXT FOR PACKAGING? - FPPA€¦ · Middle-Class Retreat (urban, educated, having fewer children) Premiumization (Ageing consumers, smaller families drive demand) Shopping

Driver 5: Changing Values

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0

2

4

6

8

10

Long-term financialsecurity

Establishingfinancial security

Spending leisuretime doing my

favorite activities

Being wealthy Satisfying Work Following mypassion(s)

Spending money tomake life

easier/better

Making asignificant

difference in theworld

% o

f res

pond

ents

Baby Boomers Generation X Millennia ls Generation Z

Source: Global Consumer Trends Survey 2017

Financial security key priority for baby boomers, but for gen Z, it’s all about their passions in 2017

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Mega Trends■ Experience More (over “stuff”)

■ Shifting Market Frontiers (growth in Asia/Africa, ageing population)

■ Healthy Living (greater awareness of health and nutrition)

■ Ethical Living (resources, environment, sustainability)■ Middle-Class Retreat (urban, educated, having fewer children)■ Premiumization (Ageing consumers, smaller families drive

demand)■ Shopping Reinvented (convenient and technology-advanced

experience)

■ Connected Consumers (rapid urbanization and pop growth will give rise to more connected consumers)

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What can that mean for packaging?

■ $ 839B 2015 –$ 998B 2020 (3.5%)■ Global growth not

even– Emerging

countries– Established

region changes in demographics

https://qz.com/622211/finally-marijuana-packaging-that-doesnt-look-like-it-was-designed-by-a-stoned-teenager/

Source: PIRA

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What can that mean for packaging?

■Design trends (with the brain)■Sustainability■Connected Consumers■E-commerce

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Design Trends

– …”attractive vs. neutral packages evoked intensive activity changes in brain regions associated with an impulsive system..” (Hubert, 2013)

– ???– Attractive packaging

increases impulse buying!!!

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Design Principles

–Color–Shape–Symbol–Typography

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Cred: Andrew Hurley

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Color

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Color Associations

Page 24: WHAT’S NEXT FOR PACKAGING? - FPPA€¦ · Middle-Class Retreat (urban, educated, having fewer children) Premiumization (Ageing consumers, smaller families drive demand) Shopping

Color Associations

Page 25: WHAT’S NEXT FOR PACKAGING? - FPPA€¦ · Middle-Class Retreat (urban, educated, having fewer children) Premiumization (Ageing consumers, smaller families drive demand) Shopping

Color Associations

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packagingdigest

Americans complained that the Coke in the white can tasted less sweet

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Cope.com

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Many other examples…

■Typography■Label shape■…

Page 30: WHAT’S NEXT FOR PACKAGING? - FPPA€¦ · Middle-Class Retreat (urban, educated, having fewer children) Premiumization (Ageing consumers, smaller families drive demand) Shopping

Design Trends in Packaging

■Retro/Vintage

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Design Trends in Packaging■Sequencing

Page 32: WHAT’S NEXT FOR PACKAGING? - FPPA€¦ · Middle-Class Retreat (urban, educated, having fewer children) Premiumization (Ageing consumers, smaller families drive demand) Shopping

Design Trends in Packaging

■ Typography getting “hip”

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Design Trends in Packaging

■Minimalism (essentialism)

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Design Trends in Packaging■Humor

Page 36: WHAT’S NEXT FOR PACKAGING? - FPPA€¦ · Middle-Class Retreat (urban, educated, having fewer children) Premiumization (Ageing consumers, smaller families drive demand) Shopping

Design Trends in Packaging■Humor

Page 37: WHAT’S NEXT FOR PACKAGING? - FPPA€¦ · Middle-Class Retreat (urban, educated, having fewer children) Premiumization (Ageing consumers, smaller families drive demand) Shopping

Design Trends in Packaging■Humor

Page 38: WHAT’S NEXT FOR PACKAGING? - FPPA€¦ · Middle-Class Retreat (urban, educated, having fewer children) Premiumization (Ageing consumers, smaller families drive demand) Shopping

Neuroscience

“After the eye, the hand is the first censor to pass on acceptance, and if the hand’s judgment is unfavorable, the most attractive object will not gain the popularity it deserves. On the other hand, merchandise designed to be pleasing to the hand wins an approval that may never register in the mind, but which will determine additional purchases… Make it snuggle in the palm.”

Sheldon and Arens, 1932

Page 39: WHAT’S NEXT FOR PACKAGING? - FPPA€¦ · Middle-Class Retreat (urban, educated, having fewer children) Premiumization (Ageing consumers, smaller families drive demand) Shopping

Design Trend: Tactile and Decoration

Page 40: WHAT’S NEXT FOR PACKAGING? - FPPA€¦ · Middle-Class Retreat (urban, educated, having fewer children) Premiumization (Ageing consumers, smaller families drive demand) Shopping

Design Trend: Tactile and Decoration

Page 41: WHAT’S NEXT FOR PACKAGING? - FPPA€¦ · Middle-Class Retreat (urban, educated, having fewer children) Premiumization (Ageing consumers, smaller families drive demand) Shopping

Design Trend: Tactile and Decoration

Page 42: WHAT’S NEXT FOR PACKAGING? - FPPA€¦ · Middle-Class Retreat (urban, educated, having fewer children) Premiumization (Ageing consumers, smaller families drive demand) Shopping

Sustainability■ Flexible material trends

– Move from paper to plastic– Light-weighting– Move from rigid to flexible (consumer

convenience)■ Demand for pouches in the US – 4.6% per

year to $9.4B in 2018 (Freedonia)– Increased use of “Bio-plastics”■ Fossil fuel costs■ Reduced carbon footprint■ New generation bio-renewable

technologies– Smith Pira – Future of Bioplastics for

Packaging to 2023

Page 43: WHAT’S NEXT FOR PACKAGING? - FPPA€¦ · Middle-Class Retreat (urban, educated, having fewer children) Premiumization (Ageing consumers, smaller families drive demand) Shopping

Examples

spence

• Coke bottle• 30% Brazilian cane sugar• 2020 goal of having a completely

renewable plant based and recycled PET plastic bottle

• DANONE Yogurt• PLA• Improve carbon footprint of Activia by

25%• Cut use of hydrocarbons 43%

• Packaging gateway.com

Page 44: WHAT’S NEXT FOR PACKAGING? - FPPA€¦ · Middle-Class Retreat (urban, educated, having fewer children) Premiumization (Ageing consumers, smaller families drive demand) Shopping

Be careful…..

Page 45: WHAT’S NEXT FOR PACKAGING? - FPPA€¦ · Middle-Class Retreat (urban, educated, having fewer children) Premiumization (Ageing consumers, smaller families drive demand) Shopping

Sustainability

■ “Sea Change”

Page 46: WHAT’S NEXT FOR PACKAGING? - FPPA€¦ · Middle-Class Retreat (urban, educated, having fewer children) Premiumization (Ageing consumers, smaller families drive demand) Shopping

Sustainability

■Creating more relationship between brands and consumers–How2Recycle

Page 47: WHAT’S NEXT FOR PACKAGING? - FPPA€¦ · Middle-Class Retreat (urban, educated, having fewer children) Premiumization (Ageing consumers, smaller families drive demand) Shopping

Carton and Corrugated

■ E-commerce/International Trade■ Downsizing■ Single Serve■ Printing techniques■ Smart Packaging ■ Growth in emerging countries■ New markets (wood replacement)

– Projected to reach $294.3 billion by 2023 (globally) Freedonia

Page 48: WHAT’S NEXT FOR PACKAGING? - FPPA€¦ · Middle-Class Retreat (urban, educated, having fewer children) Premiumization (Ageing consumers, smaller families drive demand) Shopping

Examples■ Tetra Top (liquid packaging, coatings)■ Corrugated Cases (RRP)

Packworld.com

Tetrapak.com

• Convenient products becoming a key need for 'on-the-go' consumers looking for instant gratification.

Page 49: WHAT’S NEXT FOR PACKAGING? - FPPA€¦ · Middle-Class Retreat (urban, educated, having fewer children) Premiumization (Ageing consumers, smaller families drive demand) Shopping

Designing for Sustainability

Be careful of “eco” inks – not all of them can be recycled!

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■ QR experience– QR codes as a means for marketers to bridge the gap

between the physical and the digital worlds■ NFC Experience

– A recent survey by Epsilon and GBH Insights found that 80% of customers are more likely to make a purchase when brands offer bespoke (custom) content.

■ AR Experience– Augmented reality is most effective during the search and

evaluation phases of the buying process.

Page 53: WHAT’S NEXT FOR PACKAGING? - FPPA€¦ · Middle-Class Retreat (urban, educated, having fewer children) Premiumization (Ageing consumers, smaller families drive demand) Shopping

• The use of technology needs an incentive for Millennials and Z-ers (why should they interact with the package?)

• Experiences with the technology need to be memorable and relevant

• Don’t expect Millennials/Z-ers to pay more for interactivity

• Technology needs to work on all mobile platforms• Millennials/Z-ers don’t have the attention span to

wait for technology to work – if the technology takes too much time, they have already moved on

Page 54: WHAT’S NEXT FOR PACKAGING? - FPPA€¦ · Middle-Class Retreat (urban, educated, having fewer children) Premiumization (Ageing consumers, smaller families drive demand) Shopping

That said….

Page 55: WHAT’S NEXT FOR PACKAGING? - FPPA€¦ · Middle-Class Retreat (urban, educated, having fewer children) Premiumization (Ageing consumers, smaller families drive demand) Shopping

Other■ DigiMarc– “invisible” barcode– Conversion of

pixels to readable data

– Greater accuracy and speed at checkout

– Engagement via coupons, loyalty programs, etc.

Page 56: WHAT’S NEXT FOR PACKAGING? - FPPA€¦ · Middle-Class Retreat (urban, educated, having fewer children) Premiumization (Ageing consumers, smaller families drive demand) Shopping

E-Commerce

■ Customize (Digital)■ “The Unboxing

Experience”■ Integrated

Marketing Communications

Page 57: WHAT’S NEXT FOR PACKAGING? - FPPA€¦ · Middle-Class Retreat (urban, educated, having fewer children) Premiumization (Ageing consumers, smaller families drive demand) Shopping

Customize■ Digital Printing is in all areas of packaging - $28B by 2023

– Quality– Volume– Color– VDP

■ But– Print – to – Die speeds– Heavy use of spot colors– Expense– Installed base– ….

■ Integrate?marketsandmarkets

Page 58: WHAT’S NEXT FOR PACKAGING? - FPPA€¦ · Middle-Class Retreat (urban, educated, having fewer children) Premiumization (Ageing consumers, smaller families drive demand) Shopping

Customize

Page 59: WHAT’S NEXT FOR PACKAGING? - FPPA€¦ · Middle-Class Retreat (urban, educated, having fewer children) Premiumization (Ageing consumers, smaller families drive demand) Shopping

Examples

Page 60: WHAT’S NEXT FOR PACKAGING? - FPPA€¦ · Middle-Class Retreat (urban, educated, having fewer children) Premiumization (Ageing consumers, smaller families drive demand) Shopping

The “Unboxing Experience”

■ Youtube….?■ Amazon

Frustration-Free Packaging■ Subscription

Boxes

Page 61: WHAT’S NEXT FOR PACKAGING? - FPPA€¦ · Middle-Class Retreat (urban, educated, having fewer children) Premiumization (Ageing consumers, smaller families drive demand) Shopping

Example

Page 62: WHAT’S NEXT FOR PACKAGING? - FPPA€¦ · Middle-Class Retreat (urban, educated, having fewer children) Premiumization (Ageing consumers, smaller families drive demand) Shopping

Frustration Free Packaginghttps://youtu.be/bgw3EmszzLY

Page 63: WHAT’S NEXT FOR PACKAGING? - FPPA€¦ · Middle-Class Retreat (urban, educated, having fewer children) Premiumization (Ageing consumers, smaller families drive demand) Shopping

Opportunities for Design!■ Subscription Boxes!

Let’s think INSIDE the box!

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Integrated Marketing Communications■ Digital Shelf – Who cares about e-commerce and

online orders?– Product assortment– Multiple images of a product– Videos– Descriptions– Ingredients– Instructions– Pricing and promotions…

Page 65: WHAT’S NEXT FOR PACKAGING? - FPPA€¦ · Middle-Class Retreat (urban, educated, having fewer children) Premiumization (Ageing consumers, smaller families drive demand) Shopping

Unilever■ Close to 10% of retail sales

are now online, and 50-70% of these purchases are made on a mobile device■ Unilever saw 24% increase in

sales with optimized hero images over product shots■ Other CPGs are following

Page 66: WHAT’S NEXT FOR PACKAGING? - FPPA€¦ · Middle-Class Retreat (urban, educated, having fewer children) Premiumization (Ageing consumers, smaller families drive demand) Shopping

Opportunity?■ Rich, high-quality product content

– Digital package– Lifestyle images– Video Content– Descriptive Copy...

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Page 68: WHAT’S NEXT FOR PACKAGING? - FPPA€¦ · Middle-Class Retreat (urban, educated, having fewer children) Premiumization (Ageing consumers, smaller families drive demand) Shopping

Packaging Trends■ Drivers

– What’s going on in industry

– What do the academics see?

■ Trends in packaging■ Design■ Sustainability■ Connected

Consumers■ E-Commerce

Page 69: WHAT’S NEXT FOR PACKAGING? - FPPA€¦ · Middle-Class Retreat (urban, educated, having fewer children) Premiumization (Ageing consumers, smaller families drive demand) Shopping

Thank you!