what’s new in sam? training...sam homepage (1 of 2) • redesigned the sam homepage, website main...

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Presented by: Memi Whitehead, GSA Integrated Award Environment What’s New in SAM? Recent Changes in the System for Award Management PROCURE-TO-PAY DEFENSE PROCUREMENT AND ACQUISITION POLICY TRAINING SYMPOSIUM May 30 – June 1, 2017 Hyatt Regency Orlando FL 1

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Page 1: What’s New in SAM? training...SAM Homepage (1 of 2) • Redesigned the SAM Homepage, website main navigation bar, and website footer • Provides a more user-friendly entrance point

Presented by: Memi Whitehead, GSA Integrated Award Environment

What’s New in SAM? Recent Changes in the System for Award Management

PROCURE-TO-PAY DEFENSE PROCUREMENT AND ACQUISITION POLICY

TRAINING SYMPOSIUM

May 30 – June 1, 2017 ● Hyatt Regency Orlando FL 1

Page 2: What’s New in SAM? training...SAM Homepage (1 of 2) • Redesigned the SAM Homepage, website main navigation bar, and website footer • Provides a more user-friendly entrance point

Agenda • Q2 FY17 Quarterly Release (24 Feb 2017)

– Release Notes https://www.sam.gov/sam/transcript/SAM_Release_Notes_2017_02_24.pdf

– Enhancements • User Experience • Data Quality • Regulatory Compliance

– Other Focus Areas • Q3 FY17 Quarterly Release (23 Jun 2017)

– What comes next

2017 Procure-to-Pay Training Symposium 2

Page 3: What’s New in SAM? training...SAM Homepage (1 of 2) • Redesigned the SAM Homepage, website main navigation bar, and website footer • Provides a more user-friendly entrance point

What We Did to…

Improve User Experience – for current users of SAM

Increase Data Quality – for interfacing systems

Ensure Regulatory Compliance – with changing policy and guidelines

2017 Procure-to-Pay Training Symposium 3

Page 4: What’s New in SAM? training...SAM Homepage (1 of 2) • Redesigned the SAM Homepage, website main navigation bar, and website footer • Provides a more user-friendly entrance point

IMPROVE USER EXPERIENCE What we did to…

2017 Procure-to-Pay Training Symposium 4

Page 5: What’s New in SAM? training...SAM Homepage (1 of 2) • Redesigned the SAM Homepage, website main navigation bar, and website footer • Provides a more user-friendly entrance point

SAM Homepage (1 of 2) • Redesigned the SAM Homepage, website main

navigation bar, and website footer • Provides a more user-friendly entrance point to

help users: – Easily navigate the website – Create a user account – Register their entity – Search for records

2017 Procure-to-Pay Training Symposium 5

Page 6: What’s New in SAM? training...SAM Homepage (1 of 2) • Redesigned the SAM Homepage, website main navigation bar, and website footer • Provides a more user-friendly entrance point

SAM Homepage (2 of 2)

2017 Procure-to-Pay Training Symposium 6

Page 7: What’s New in SAM? training...SAM Homepage (1 of 2) • Redesigned the SAM Homepage, website main navigation bar, and website footer • Provides a more user-friendly entrance point

Check Status (1 of 4)

• Added the SAM Status Tracker to the main navigation bar

• Allows users to quickly check their entity registration status without logging into the system

2017 Procure-to-Pay Training Symposium 7

Page 8: What’s New in SAM? training...SAM Homepage (1 of 2) • Redesigned the SAM Homepage, website main navigation bar, and website footer • Provides a more user-friendly entrance point

Check Status (2 of 4)

2017 Procure-to-Pay Training Symposium 8

Page 9: What’s New in SAM? training...SAM Homepage (1 of 2) • Redesigned the SAM Homepage, website main navigation bar, and website footer • Provides a more user-friendly entrance point

Check Status (3 of 4)

2017 Procure-to-Pay Training Symposium 9

Page 10: What’s New in SAM? training...SAM Homepage (1 of 2) • Redesigned the SAM Homepage, website main navigation bar, and website footer • Provides a more user-friendly entrance point

Check Status (4 of 4)

2017 Procure-to-Pay Training Symposium 10

Page 11: What’s New in SAM? training...SAM Homepage (1 of 2) • Redesigned the SAM Homepage, website main navigation bar, and website footer • Provides a more user-friendly entrance point

INCREASE DATA QUALITY What we did to…

2017 Procure-to-Pay Training Symposium 11

Page 12: What’s New in SAM? training...SAM Homepage (1 of 2) • Redesigned the SAM Homepage, website main navigation bar, and website footer • Provides a more user-friendly entrance point

Taxpayer Information (1 of 4)

• Updated the page description, Consent to Disclosure of Tax Information, and TIN Match Instructions on the IRS Consent page

• Provides more clear direction to users for properly executing the consent

2017 Procure-to-Pay Training Symposium 12

Page 13: What’s New in SAM? training...SAM Homepage (1 of 2) • Redesigned the SAM Homepage, website main navigation bar, and website footer • Provides a more user-friendly entrance point

Taxpayer Information (2 of 4)

2017 Procure-to-Pay Training Symposium 13

Page 14: What’s New in SAM? training...SAM Homepage (1 of 2) • Redesigned the SAM Homepage, website main navigation bar, and website footer • Provides a more user-friendly entrance point

Taxpayer Information (3 of 4)

• Enabled editing of the taxpayer address and taxpayer information fields on the IRS Consent page during a registration update or renewal

• Increases quality of consent data provided to IRS

2017 Procure-to-Pay Training Symposium 14

Page 15: What’s New in SAM? training...SAM Homepage (1 of 2) • Redesigned the SAM Homepage, website main navigation bar, and website footer • Provides a more user-friendly entrance point

Taxpayer Information (4 of 4)

2017 Procure-to-Pay Training Symposium 15

Page 16: What’s New in SAM? training...SAM Homepage (1 of 2) • Redesigned the SAM Homepage, website main navigation bar, and website footer • Provides a more user-friendly entrance point

ENSURE REGULATORY COMPLIANCE What we did to…

2017 Procure-to-Pay Training Symposium 16

Page 17: What’s New in SAM? training...SAM Homepage (1 of 2) • Redesigned the SAM Homepage, website main navigation bar, and website footer • Provides a more user-friendly entrance point

FAR 52.209-7 & FAR 52.204-10 (1 of 2) • Added a statement to the Representations

and Certifications (Reps & Certs) review page and Reps & Certs PDF

• Clarifies that by having an active registration the user has complied with the certain reporting requirements

2017 Procure-to-Pay Training Symposium 17

Page 18: What’s New in SAM? training...SAM Homepage (1 of 2) • Redesigned the SAM Homepage, website main navigation bar, and website footer • Provides a more user-friendly entrance point

FAR 52.209-7 & FAR 52.204-10 (2 of 2)

2017 Procure-to-Pay Training Symposium 18

Page 19: What’s New in SAM? training...SAM Homepage (1 of 2) • Redesigned the SAM Homepage, website main navigation bar, and website footer • Provides a more user-friendly entrance point

Implemented FAR Case 2015-024 (1 of 2)

• Updated FAR 52.212-3 to include paragraph (t) containing the new Public Disclosure of Greenhouse Gas Emissions and Reduction Goals – Representation

2017 Procure-to-Pay Training Symposium 19

Page 20: What’s New in SAM? training...SAM Homepage (1 of 2) • Redesigned the SAM Homepage, website main navigation bar, and website footer • Provides a more user-friendly entrance point

Implemented FAR Case 2015-024 (2 of 2)

2017 Procure-to-Pay Training Symposium 20

Page 21: What’s New in SAM? training...SAM Homepage (1 of 2) • Redesigned the SAM Homepage, website main navigation bar, and website footer • Provides a more user-friendly entrance point

Implemented FAR Case 2015-012 (1 of 2)

• Updated FAR 52.212-3 to include paragraph (u) Prohibition on Contracting with Entities That Require Certain Internal Confidentiality Agreements or Statements – Representation

• Included the same representation in a new read-only provision for FAR 52.203-18

2017 Procure-to-Pay Training Symposium 21

Page 22: What’s New in SAM? training...SAM Homepage (1 of 2) • Redesigned the SAM Homepage, website main navigation bar, and website footer • Provides a more user-friendly entrance point

Implemented FAR Case 2015-012 (2 of 2)

2017 Procure-to-Pay Training Symposium 22

Page 23: What’s New in SAM? training...SAM Homepage (1 of 2) • Redesigned the SAM Homepage, website main navigation bar, and website footer • Provides a more user-friendly entrance point

OTHER FOCUS AREAS What else did we do…

2017 Procure-to-Pay Training Symposium 23

Page 24: What’s New in SAM? training...SAM Homepage (1 of 2) • Redesigned the SAM Homepage, website main navigation bar, and website footer • Provides a more user-friendly entrance point

Accessibility Improvements • Removed several incorrect mandatory field

markers • Improved accessibility on the Exclusion

Details page • Improved tabbing navigation on the Cross-

Reference page of an exclusion record

2017 Procure-to-Pay Training Symposium 24

Page 25: What’s New in SAM? training...SAM Homepage (1 of 2) • Redesigned the SAM Homepage, website main navigation bar, and website footer • Provides a more user-friendly entrance point

Exclusions Management

• Streamlined submission of multiple exclusion records via Exclusion Uploader

• Updated content and formatting of Quick Start Guide for Exclusions

2017 Procure-to-Pay Training Symposium 25

Page 26: What’s New in SAM? training...SAM Homepage (1 of 2) • Redesigned the SAM Homepage, website main navigation bar, and website footer • Provides a more user-friendly entrance point

Entity Registrations

• Fixed a display issue for hyphenated, non-U.S. postal codes

• Fixed an issue causing the physical address to be removed from some U.S. government registrations on update

• Fixed a Print Summary issue

2017 Procure-to-Pay Training Symposium 26

Page 27: What’s New in SAM? training...SAM Homepage (1 of 2) • Redesigned the SAM Homepage, website main navigation bar, and website footer • Provides a more user-friendly entrance point

Manage Entity Core Data • Resolved an issue impacting the state

displayed for some Congressional Districts • Updated most current tax year validation

rule on IRS Consent page • Fixed a CAGE Code issue tied to changing

purpose of registration

2017 Procure-to-Pay Training Symposium 27

Page 28: What’s New in SAM? training...SAM Homepage (1 of 2) • Redesigned the SAM Homepage, website main navigation bar, and website footer • Provides a more user-friendly entrance point

Manage Entity Reps & Certs

• Fixed a display issue in FAR 52.212-3(l)(4) for certain government entities

• Resolved a certifier’s name display issue • Updated language at FAR 52.212-3(s) to

reflect court order

2017 Procure-to-Pay Training Symposium 28

Page 29: What’s New in SAM? training...SAM Homepage (1 of 2) • Redesigned the SAM Homepage, website main navigation bar, and website footer • Provides a more user-friendly entrance point

Service Contract Reporting

• Updated data access pages to reflect final Service Contract Report for Fiscal Year 2016

• Report available for those users with access to For Official Use Only (FOUO) information

2017 Procure-to-Pay Training Symposium 29

Page 30: What’s New in SAM? training...SAM Homepage (1 of 2) • Redesigned the SAM Homepage, website main navigation bar, and website footer • Provides a more user-friendly entrance point

Manage Entity Users

• Fixed an issue with recurring sub-headers on the Manage User Roles page

• Improved performance on the User Information page by removing redundant data

2017 Procure-to-Pay Training Symposium 30

Page 31: What’s New in SAM? training...SAM Homepage (1 of 2) • Redesigned the SAM Homepage, website main navigation bar, and website footer • Provides a more user-friendly entrance point

Search Records

• Fixed an issue where the "Clear Search" button was not clearing the main navigation search bar found across each page for authenticated users

2017 Procure-to-Pay Training Symposium 31

Page 32: What’s New in SAM? training...SAM Homepage (1 of 2) • Redesigned the SAM Homepage, website main navigation bar, and website footer • Provides a more user-friendly entrance point

View Records

• Fixed an issue where users with an Entity Viewer role were unable to view their entity on the Existing Entity Registration page if it had opted out of public search

2017 Procure-to-Pay Training Symposium 32

Page 33: What’s New in SAM? training...SAM Homepage (1 of 2) • Redesigned the SAM Homepage, website main navigation bar, and website footer • Provides a more user-friendly entrance point

System Accounts

• Improved usability by implementing a Password Requirement validation pop-up for System Account password resets

2017 Procure-to-Pay Training Symposium 33

Page 34: What’s New in SAM? training...SAM Homepage (1 of 2) • Redesigned the SAM Homepage, website main navigation bar, and website footer • Provides a more user-friendly entrance point

Public API

• Updated API field names to fix several typos and to clarify elements

• Updated SAM Search API’s Advanced Search to return inactive records if they otherwise meet the search criteria

2017 Procure-to-Pay Training Symposium 34

Page 35: What’s New in SAM? training...SAM Homepage (1 of 2) • Redesigned the SAM Homepage, website main navigation bar, and website footer • Provides a more user-friendly entrance point

Web Services & Extracts

• Re-engineered the SAM Entity Management Web Service to near-real time refresh rate

• Fixed a Geographic Area Served display issue in the SAM Entity Management web service response

2017 Procure-to-Pay Training Symposium 35

Page 36: What’s New in SAM? training...SAM Homepage (1 of 2) • Redesigned the SAM Homepage, website main navigation bar, and website footer • Provides a more user-friendly entrance point

Sitewide

• Updated the sitewide navigation logic for invalid username to improve usability

• Users are now consistently taken to the Invalid Credentials page and an updated error message is displayed

2017 Procure-to-Pay Training Symposium 36

Page 37: What’s New in SAM? training...SAM Homepage (1 of 2) • Redesigned the SAM Homepage, website main navigation bar, and website footer • Provides a more user-friendly entrance point

PREVIEW OF UPCOMING RELEASE What comes next…

2017 Procure-to-Pay Training Symposium 37

Page 38: What’s New in SAM? training...SAM Homepage (1 of 2) • Redesigned the SAM Homepage, website main navigation bar, and website footer • Provides a more user-friendly entrance point

Upcoming Quarterly Release

• Streamline Exclusion Management Business Process Allow exclusion officials to quickly verify the information associated with a CAGE Code as they are adding the CAGE Code to the exclusion record's identification information if there is not an entity registration already in SAM.

• Improve User Experience Enable authenticated users to quickly access the SAM Status Tracker by making the Check Status link part of the main navigation even after log on.

Reduce confusion by updating the display name of the Treasury Offset Program debt indicator we receive from Treasury's Debt Management Services to "Debt Subject to Offset" wherever the term is currently displayed in the application as "Delinquent Federal Debt.”

2017 Procure-to-Pay Training Symposium 38

Page 39: What’s New in SAM? training...SAM Homepage (1 of 2) • Redesigned the SAM Homepage, website main navigation bar, and website footer • Provides a more user-friendly entrance point

Verify CAGE Code Information (1 of 2)

2017 Procure-to-Pay Training Symposium 39 NOTE: Test data was used for all screenshots.

Page 40: What’s New in SAM? training...SAM Homepage (1 of 2) • Redesigned the SAM Homepage, website main navigation bar, and website footer • Provides a more user-friendly entrance point

Verify CAGE Code Information (2 of 2)

2017 Procure-to-Pay Training Symposium 40 NOTE: Test data was used for all screenshots.

Page 41: What’s New in SAM? training...SAM Homepage (1 of 2) • Redesigned the SAM Homepage, website main navigation bar, and website footer • Provides a more user-friendly entrance point

Authenticated Check Status (1 of 3)

2017 Procure-to-Pay Training Symposium 41 NOTE: Test data was used for all screenshots.

Page 42: What’s New in SAM? training...SAM Homepage (1 of 2) • Redesigned the SAM Homepage, website main navigation bar, and website footer • Provides a more user-friendly entrance point

Authenticated Check Status (2 of 3)

2017 Procure-to-Pay Training Symposium 42 NOTE: Test data was used for all screenshots.

Page 43: What’s New in SAM? training...SAM Homepage (1 of 2) • Redesigned the SAM Homepage, website main navigation bar, and website footer • Provides a more user-friendly entrance point

Authenticated Check Status (3 of 3)

2017 Procure-to-Pay Training Symposium 43 NOTE: Test data was used for all screenshots.

Page 44: What’s New in SAM? training...SAM Homepage (1 of 2) • Redesigned the SAM Homepage, website main navigation bar, and website footer • Provides a more user-friendly entrance point

Debt Subject to Offset (1 of 2)

2017 Procure-to-Pay Training Symposium 44 NOTE: Test data was used for all screenshots.

Page 45: What’s New in SAM? training...SAM Homepage (1 of 2) • Redesigned the SAM Homepage, website main navigation bar, and website footer • Provides a more user-friendly entrance point

Debt Subject to Offset (2 of 2)

2017 Procure-to-Pay Training Symposium 45 NOTE: Test data was used for all screenshots.

Page 46: What’s New in SAM? training...SAM Homepage (1 of 2) • Redesigned the SAM Homepage, website main navigation bar, and website footer • Provides a more user-friendly entrance point

Continued, Incremental Improvement

2017 Procure-to-Pay Training Symposium 46

User Experience

Regulatory Compliance

Data Quality

Page 47: What’s New in SAM? training...SAM Homepage (1 of 2) • Redesigned the SAM Homepage, website main navigation bar, and website footer • Provides a more user-friendly entrance point

PROCURE PAY TO

TRAINING SYMPOSIUM

May 30 – June 1, 2017 ● Hyatt Regency Orlando FL

DEFENSE PROCUREMENT AND ACQUISITION POLICY

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