WHAT’S NEW

Joe Pacilio

EMS Software | Product Manager

September 12-14, 2016

EMS for Microsoft® Outlook

EmergingSoft™ Acquisition

Developer &Product Owner

Product Manager

Introduction

2

• Why an Outlook Add-in?

• What’s New in June?

• Technical Considerations

• Upgrade Guidance

• What’s Next?

• Q & A

Agenda

3

Why an Outlook Add-in?

EMS Outlook

Functionality

•Room Search

•Room Details

•Booking Rules

•Services

Familiarity

•Current Process

•Daily interaction

Why an Outlook Add-in?

5

• Everyday Users

• Balance

• EMS

• Microsoft Outlook

• Accessibility

What’s New in June?

• Version 44.1

• User experience (UX)

• Instant search results

• Assisted conflict

resolution

• Tighter Outlook

integration

What’s New in June?

7

Demonstration

• Recurring meeting

• Instant search

• Fuzzy results

• Outlook drag/drop

• Conflict identification & resolution

• Quick meeting

Demonstration Recap

9

Technical Considerations

Exchange Server

Application Server

Exchange Integration

Web Services

Workstation

SQL Server

Data Submission

11

ExchangeOutlook

EMS

EMS for

Outlook

Confirmation Email(s)

Booking

EMS Id

Cache

Exchange Requirements

12

Version v43 v44 v44.1

2003

2007

2010

2013

2016

Office 365

Desktop Requirements

13

Application Version v43 v44 v44.1

Outlook

2007

2010

2013

2016

Requirement v43 v44 v44.1

.NET Framework 2.0 3.5 4.6.1

• Exchange Integration Web Service

• No change from current

• Anonymous Authentication*

• EMS for Outlook

• User identified by email of logged-in user

• User’s email validated against EMS user list

Authentication Methods

14

* Windows Authentication will also be supported as of our upcoming September maintenance patch

Upgrade Guidance

Upgrade Guidance

16

• Upgrade all components to v44.1

• Review upcoming features

• Video conference

• Schedule View

• User management of..

• Favorites

• Group/Employee list

• User preferences

Configuration

17

• Create a Web User

• Must have correct email address

• Must have a contact

• Assign Everyday User Process Template(s)

• Enable for Outlook

What’s Next?

• Video conference support

• Improved recurrence pattern change workflow

• User management of favorites

• Search for new Group/Employee

Upcoming Maintenance Releases

19

• EMS for Outlook enhancements

• Schedule View

• UX improvements

• IT-driven auto-update installer

• Exchange Room Sync

Spring 2017

20

• Feature highlights

• Smarter availability

• Outlook web & mobile integration

• Improved request/approval workflow

• Audience feedback

Future Roadmap

21

QUESTIONS?

Joe PacilioEMS Software | Product Manager

joe.pacilio@emssoftware.com | 303.713.8387 | linkedin.com/in/joepacilio

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• Simplifying the Online End User Experience for Self-Service Space

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What’s New: EMS for Microsoft Outlook