what you need to know of social media for government agencies

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What You Need What You Need to Know to Know Of Social Media for Government Agencies by Research Technology Data Transfers Government Information technology and Services (GITS) Government Information technology and Services (GITS) 1

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What You Need to Know of Social Media for Government Agencies

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Page 1: What You Need to Know of Social Media for Government Agencies

What You Need What You Need to Know to Know

Of Social Media for Government Agencies

by Research Technology Data Transfers

Government Information technology and Services (GITS)Government Information technology and Services (GITS)1

Page 2: What You Need to Know of Social Media for Government Agencies

What’ m I Going to Talk about?g

1. Introduction 4Ps to Social Media.

2 The Few Interesting Facts 2. The Few Interesting Facts about Social Media.

3. Introduction to social network service.

4. 4 Ps in Penetration of Social Media.Social Media.

5. 10 Tips for Safety of Using Social Media in Government Agencies.

Government Information technology and Services (GITS)2

Government Information technology and Services (GITS)

Page 3: What You Need to Know of Social Media for Government Agencies

What’ m I Going to Talk about?g

1. Introduction 4Ps to Social Media.

2 The Few Interesting Facts

6. Types of Social Media.

7. The Purpose of the Using of Social Media2. The Few Interesting Facts

about Social Media.

3. Introduction to social

of Social Media.

8. The Process of the Social Media.

network service.

4. 4 Ps in Penetration of Social Media.

9. What is Social Media Engagement Strategy?

Social Media.

5. 10 Tips for Safety of Using Social Media in

10. Various Measures for Social Interactive Evaluation are as Follows.

Government Agencies.11. Example: Interesting

Social Media.

Government Information technology and Services (GITS)3

Government Information technology and Services (GITS)

Page 4: What You Need to Know of Social Media for Government Agencies

What’ m I Going to Talk about?g

1 Introduction 4Ps to Social Media1. Introduction 4Ps to Social Media.

2 The Few Interesting Facts about Social Media2. The Few Interesting Facts about Social Media.

3. Introduction to social network service.

4. 4 PS in Penetration of Social Media.

5. 10 Tips for Safety of Using Social Media in Government AgenciesGovernment Agencies.

Government Information technology and Services (GITS)4

Government Information technology and Services (GITS)

Page 5: What You Need to Know of Social Media for Government Agencies

4Ps of Marketing Mixed 4Ps of Marketing Mixed 4Ps

Product Sale Promotion

price Personal Selling

PlacePublic Relations

PromotionAdvertising

Direct Marketing

Government Information technology and Services (GITS)

Page 6: What You Need to Know of Social Media for Government Agencies

Types of Media • NewspaperTypes of Media Newspaper• Magazine• Mail-order media• DirectoriesPrinted media advertising • Directories

Broadcast media advertising

Other media advertising • Television • Radio • Cinema g Cinema • Internet

• Outdoor media• Transit media • Point of purchase

Government Information technology and Services (GITS)

Page 7: What You Need to Know of Social Media for Government Agencies

Overall Advertising Industry in 2010C d t th P i YCompared to the Previous Year

Government Information technology and Services (GITS)

Page 8: What You Need to Know of Social Media for Government Agencies

Overall Advertising Industry in 2010C d t th P i YCompared to the Previous Year

บทความจาก มารเก็ตติ้ง แอนด มีเดียแฟลช ของ มายดแชร เอเยนซี่การตลาดและเครือขายสื่อ

Government Information technology and Services (GITS)

Page 9: What You Need to Know of Social Media for Government Agencies

What’ m I Going to Talk about?g

1 Introduction 4Ps to Social Media1. Introduction 4Ps to Social Media.

2 The Few Interesting Facts about Social Media2. The Few Interesting Facts about Social Media.

3. Introduction to social network service

4. 4 PS in Penetration of Social Media

5. 10 Tips for Safety of Using Social Media in Government AgenciesGovernment Agencies

Government Information technology and Services (GITS)9

Government Information technology and Services (GITS)

Page 10: What You Need to Know of Social Media for Government Agencies

The Few Interesting Facts about Social Media

Ver Ver Instant Very, Very Instant Messages through social

media are produced and spread media are produced and spread instantaneously, virtually without delay. y

Just a few clicks and your message is right there in front of your target audience assuring an equally fast and overwhelming equally fast and overwhelming response.

Government Information technology and Services (GITS)

Page 11: What You Need to Know of Social Media for Government Agencies

The Few Interesting Facts about Social Media

Videos Pictures Audio Words And More Videos, Pictures, Audio, Words, And More...

Social Media areincreasingly becoming a favoriteoptions for the world´s businesses.

The world wide web isteeming with social media such asgcommunication, collaboration,multimedia and entertainment

l f ff i hplatforms offering the greatestadvertising solution of our time.

Government Information technology and Services (GITS)

Page 12: What You Need to Know of Social Media for Government Agencies

What’ m I Going to Talk about?g

1 Introduction 4Ps to Social Media1. Introduction 4Ps to Social Media.

2 The Few Interesting Facts about Social Media2. The Few Interesting Facts about Social Media.

3. Introduction to social network service.

4. 4 Ps in Penetration of Social Media.

5. 10 Tips for Safety of Using Social Media in Government AgenciesGovernment Agencies.

Government Information technology and Services (GITS)12

Government Information technology and Services (GITS)

Page 13: What You Need to Know of Social Media for Government Agencies

The Marketing MixThe Marketing Mix

4PS 4CSProduct Services

Customer Solution

Price Customer Cost

Pl C iPlace Convenience

Promotion Communication

Government Information technology and Services (GITS)

Page 14: What You Need to Know of Social Media for Government Agencies

Social Media is Acting as PromotionSocial Media is Acting as Promotion

Social Media is acting as a

role of the Promotion is veryrole of the Promotion is veryimportant to business because SocialMedia is the role of marketing

h l lcommunication channels very powerful

Government Information technology and Services (GITS)

Page 15: What You Need to Know of Social Media for Government Agencies

The Difference between Advertising and S i l M di

Advertising is focused on "selling"Social Media

Advertising is focused on selling .

Social Media is to “help people decide to buy”.

Government Information technology and Services (GITS)

Page 16: What You Need to Know of Social Media for Government Agencies

What’ m I Going to Talk about?g

1 Introduction 4Ps to Social Media1. Introduction 4Ps to Social Media.

2 The Few Interesting Facts about Social Media2. The Few Interesting Facts about Social Media.

3. Introduction to social network service.

4. 4 Ps in Penetration of Social Media.

5. 10 Tips for Safety of Using Social Media in Government AgenciesGovernment Agencies.

Government Information technology and Services (GITS)16

Government Information technology and Services (GITS)

Page 17: What You Need to Know of Social Media for Government Agencies

4 Ps in Penetration of Social Media4 Ps in Penetration of Social Media

Permission

The online community will find a group or customers in The online community will find a group or customers in this way be allowed to open or allow access to before.

Government Information technology and Services (GITS)

Page 18: What You Need to Know of Social Media for Government Agencies

Start with the ListeningStart with the Listening

Participation

means to cause to participate in reviews of d t d ti tproducts or advertisements.

Government Information technology and Services (GITS)Government Information technology and Services (GITS)18

Page 19: What You Need to Know of Social Media for Government Agencies

4 Ps in Penetration of Social Media4 Ps in Penetration of Social Media

Profile

profile of the target audience or customers to put them. Should beturned to focus on the lifestyle of the target Know that life style and behaviorturned to focus on the lifestyle of the target. Know that life style and behavior,truly adhering to the data.

Government Information technology and Services (GITS)

Page 20: What You Need to Know of Social Media for Government Agencies

4 Ps in Penetration of Social Media4 Ps in Penetration of Social Media

Personalization

as a medium for access to a private person.Because of the needs of specific customer groupsp g paccording to the customer.

Government Information technology and Services (GITS)

Page 21: What You Need to Know of Social Media for Government Agencies

4Ps Is Not Completely If forget This ‘P’4Ps Is Not Completely If forget This P

Privacy is because marketers

need to make consumers feel that the information that people in the information that people in social media has come in contact with the brand. Must be to protect and maintain privacy tooprotect and maintain privacy, too.

ที่มา; ดร.เอียน เฟนวิค :DigiMarketing: The Essential Guide to New Media and Digital Marketing

Government Information technology and Services (GITS)ทมา; ดร.เอยน เฟนวค :DigiMarketing: The Essential Guide to New Media and Digital Marketing

Page 22: What You Need to Know of Social Media for Government Agencies

SummarySummary

Another idea to consider and ponder carefully the best in

Another idea to consider and ponder carefully the best in terms of the extent appropriate and ethical use of social networks to not infringe the

terms of the extent appropriate and ethical use of social networks to not infringe the networks to not infringe the rights of both themselves and others. This will allow the

networks to not infringe the rights of both themselves and others. This will allow the maximum benefit from the use of social networking.maximum benefit from the use of social networking.

Government Information technology and Services (GITS)

Page 23: What You Need to Know of Social Media for Government Agencies

What’ m I Going to Talk about?g

1 Introduction 4Ps to Social Media1. Introduction 4Ps to Social Media.

2 The Few Interesting Facts about Social Media2. The Few Interesting Facts about Social Media.

3. Introduction to social network service.

4. 4 Ps in Penetration of Social Media.

5. 10 Tips for Safety of Using Social Media in Government AgenciesGovernment Agencies.

Government Information technology and Services (GITS)23

Government Information technology and Services (GITS)

Page 24: What You Need to Know of Social Media for Government Agencies

10 Tips for Safety of Using Social Media in Government Agencies

1. Always be professional.

2. You are not anonymous.

3. Consider your friends carefully.

4 Ethi l i li ti4. Ethical implications.

5 Be a judicious editor over yourself5. Be a judicious editor over yourself.

Government Information technology and Services (GITS)

Page 25: What You Need to Know of Social Media for Government Agencies

10 Tips for Safety of Using Social Media in Government Agencies

6. Check screening behavior using social networks need not be the first.

7. Don’t give legal advice.

8. Don’t talk about your cases.

9. You have no privacy.

10. Use commons sense.

Government Information technology and Services (GITS)

Page 26: What You Need to Know of Social Media for Government Agencies

What’ m I Going to Talk about?g

6 Types of Social Media6. Types of Social Media.

7. The Purpose of the Using of Social Media.

8. The Process of the Social Media.

9. What is Social Media Engagement Strategy?

10. Various Measures for Social Interactive Evaluation are as Follows.

11. Example: Interesting Social Media.

Government Information technology and Services (GITS)26

Government Information technology and Services (GITS)

Page 27: What You Need to Know of Social Media for Government Agencies

Presented byPresented by

Onion HeadSiriporn Pongvinyoo

[email protected]

Government Information technology and Services (GITS)