what we do for our customers · 2018-09-20 · go from overwhelmed to amazed. what we do for our...

Go from Overwhelmed to Amazed. What we do for our Customers: Help you take advantage of the performance improvements & strategic advantages possible with Digital Communications

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Go from Overwhelmed to Amazed.What we do for our Customers: Help you take advantage of the performance improvements & strategic advantages possible with Digital Communications

General Inquiries: [email protected] Tel: +1-514-940-1480 Toll-free: +1-844-940-1480Sales Inquiries: [email protected] Tel: +1-514-940-1600 Toll-free: +1-844-940-1600

Unified Communications Services• Upgrades

• Expressway

• CMS (Cisco Meeting Server)

• Webex• Video Conferencing Endpoint Integration• Phone System Replacement GreenfieldandMigration• Site Additions or Removals• Dial Plan Architecture Click to Dial – e.164

• CC Scripting (UCCE & UCCX)

• SME Integration

• Jabber Deployment

• Webex Hybrid Services Deployment

• Call Recording/Quality Management

• UC Health Check

• QoS Assessment

• SIP Trunking

• Voice Disaster Recovery

• E-911 – Emergency Responder

• Architecture & Design

• MIM (Major Incident Management)

• Monitoring & Alerting

Software AutomationProvisioning Stack8 Moves, Adds, and ChangesSystem (SMACS): Provisioning solution for Cisco UC Applications. Virtual Assistants/ChatbotsAutomation Tools for Cisco UCApplications: Webex Teams. Lync to JabberMicrosoft Lync to Cisco JabberMigration Tool. SWAPiOS Application to Quickly ProvisionIP Phones in CUCM. Salesforce CRM ConnectorSeamlessly Connect Salesforce toYour Cisco UC Environment.

Contact Center Solutions- Wallboard Solutions for Cisco UCCX- Outbound Campaign Manager- Troubleshooting Cisco Unity, UCCX- Implementation Services

Meeting Solutions- “One button” to Start Meeting- Webex Teams Implementation and Support - Webex Board Integration and Adoption- Webex Hybrid Services Integration

Network Services- Monitoring & Alerting- Network Virtualization- 24X7 Support- Network Assessment / Implementation Services

Cloud Telephony Solutions- BroadSoft UC-One (Telephony) - BroadSoft CC-One (Contact Center)- Migration Services- SIP Trunking Services