what we do for our customers · 2018-09-20 · go from overwhelmed to amazed. what we do for our...
TRANSCRIPT
Go from Overwhelmed to Amazed.What we do for our Customers: Help you take advantage of the performance improvements & strategic advantages possible with Digital Communications
General Inquiries: [email protected] Tel: +1-514-940-1480 Toll-free: +1-844-940-1480Sales Inquiries: [email protected] Tel: +1-514-940-1600 Toll-free: +1-844-940-1600
Unified Communications Services• Upgrades
• Expressway
• CMS (Cisco Meeting Server)
• Webex• Video Conferencing Endpoint Integration• Phone System Replacement GreenfieldandMigration• Site Additions or Removals• Dial Plan Architecture Click to Dial – e.164
• CC Scripting (UCCE & UCCX)
• SME Integration
• Jabber Deployment
• Webex Hybrid Services Deployment
• Call Recording/Quality Management
• UC Health Check
• QoS Assessment
• SIP Trunking
• Voice Disaster Recovery
• E-911 – Emergency Responder
• Architecture & Design
• MIM (Major Incident Management)
• Monitoring & Alerting
Software AutomationProvisioning Stack8 Moves, Adds, and ChangesSystem (SMACS): Provisioning solution for Cisco UC Applications. Virtual Assistants/ChatbotsAutomation Tools for Cisco UCApplications: Webex Teams. Lync to JabberMicrosoft Lync to Cisco JabberMigration Tool. SWAPiOS Application to Quickly ProvisionIP Phones in CUCM. Salesforce CRM ConnectorSeamlessly Connect Salesforce toYour Cisco UC Environment.
Contact Center Solutions- Wallboard Solutions for Cisco UCCX- Outbound Campaign Manager- Troubleshooting Cisco Unity, UCCX- Implementation Services
Meeting Solutions- “One button” to Start Meeting- Webex Teams Implementation and Support - Webex Board Integration and Adoption- Webex Hybrid Services Integration
Network Services- Monitoring & Alerting- Network Virtualization- 24X7 Support- Network Assessment / Implementation Services
Cloud Telephony Solutions- BroadSoft UC-One (Telephony) - BroadSoft CC-One (Contact Center)- Migration Services- SIP Trunking Services