what we are looking for
TRANSCRIPT
WHAT WE ARE LOOKING FOR?
WE LOOKING FOR THE PROJECTS OR PROCESSES FROM COUNTRY LIKE UK, USA, CANADA, AUSTRALIA, NEWZELAND, MANY OTHER COUNTRIES.
THE PROCESSES WE ARE LOOKING FOR ARE:-
1) INBOUND PROCESS2) CHAT SUPPORT3) NON-VOICE PROJECT4) ANALYSING BUSINESS AT PER SEAT BASE OR INVOICE BASE
SCENARIO: EMPLOYEES IN THE COMPANY WORKING ABROAD (6 DAYS A WEEK AND FOR 9 HOURS, LETS SAY UK (ACTUAL COST TO COMPANY)
NO. OF EMPS TYPE (GBP/HR)* (HRS/MONTH) * (#
OF EMPS)TOTAL/MONTH
20 C.S.E 7 GBP * 234 HRS * 20 EMPS 32760 GBP1 Q.MANAGER 10 GBP * 234 HRS * 1 2340 GBP2 Q.EXECUTIVE 7 GBP * 234 HRS * 2 3276 GBP2 SR.C.S.E 8 GBP * 234 HRS * 2 3744 GBP1 TEAM LEADER 10 GBP * 234 HRS * 1 2340 GBP1 P. MANAGER 12 GBP * 260 HRS * 1 3124 GBP4 BUFFER C.S.E. 6 GBP * 234 HRS * 4 5616 GBP
TOTAL 53200 GBP
OVERHEADS:
1 ELECTRICITY 3000 GBP2 LEASE-LINE 1000 GBP3 RENT 4000 GBP4 SECURITY 2000 GBP5 ADMINISTRATION 3000 GBP6 OTHERS 7000 GBP
TOTAL 20000 GBP
ALL OVER ACTUAL COST FOR YOUR COMPANY PER MONTH
53200 + 20000 = 73200 GBP
WHAT WE GOING TO CHARGE = 40000 GBP
WHAT IS THE BENEFIT OF THE COMPANY WORKIING IN UK?
(40,000 GBP/ 73200) *100 = 54.18%
THEREFORE, COMPANY BENEFITS 40-60 % COST CUTTING MINIMUM. AS WE HAVE NOT INCLUDED YET HR STAFF, MARKETING STAFF AND OTHER ADVERTMENT COST.
THAT IS COMPANY CAN FOCUS MORE ON THEIR BUSINESS AND INCREASE PRODUCTIVITY.
THEREFORE, WE CAN ANALYSE EACH BUSINESS ALREADY RUNNING OR GOING TO ESTABLISH AND CAN GIVE THEM SERVICES WITH QUALITY AND MORE COST EFFECTIVE RATES.
WE TAKE ADVANCE PAYMENT FOR EACH PROCESS.
WE CAN PROVIDE SERVICES IN MANY BUSINESSES LIKE CUSTOMER-SUPPORT, SOFTWARE, MARKETING, CAB CUSTOMER CARE, PIZZA CUSTOMER CARE, ETC.