What to do if you have What to do if you have troubling logging into troubling logging into

your Wordpress your Wordpress installationinstallation

Prepared by Roger Stritmatter, Prepared by Roger Stritmatter, PhDPhD

For students of Akhbar El Yom For students of Akhbar El Yom AcademyAcademy

Click on the “lost your password” link.Click on the “lost your password” link.

That brings you to a screen in which you enter your That brings you to a screen in which you enter your username or email. Then click the “Get New username or email. Then click the “Get New

Password” button.Password” button.

If the system has an email registered for If the system has an email registered for you, it will send you a new, temporary you, it will send you a new, temporary password.password.

Go to your email account, access the Go to your email account, access the password, and use it to log back into the password, and use it to log back into the site. Cut and paste the password from your site. Cut and paste the password from your email account into the password form on the email account into the password form on the site to make sure you’ve gotten it correct.site to make sure you’ve gotten it correct.

Once you are back in to your account, you Once you are back in to your account, you should reset your password to something should reset your password to something you can easily rememberyou can easily remember

Do this by clicking on the “Users” tab and then on Do this by clicking on the “Users” tab and then on “Your Profile.”“Your Profile.”

If you went through these steps but did not receive If you went through these steps but did not receive an email with a temporary password….an email with a temporary password….

That means one of two things:That means one of two things:– Your email is not registered with the site Your email is not registered with the site

(sometimes a data base corruption or (sometimes a data base corruption or loss could cause this)loss could cause this)

– You used an invalid email address when You used an invalid email address when you registered you registered or or when youwhen you tried to tried to retrieve your passwordretrieve your password

– Whichever is the cause, the result is the Whichever is the cause, the result is the same: you must re-register for the site.same: you must re-register for the site.

I hope this tutorial is helpful. Please I hope this tutorial is helpful. Please feel free to email me if this does not feel free to email me if this does not solve the problem:solve the problem:

rstritmatter@coppin.edurstritmatter@coppin.edu