what the hell is growth hacking

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#GHPARIS WHAT THE F *** IS GROWTH HACKING? CÔME COURTEAULT GROWTH HACKER AT THEFAMILY @C2PRODS

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Page 1: What the Hell is growth hacking

#GHPARIS

WHAT THE F*** IS GROWTH HACKING?

CÔME COURTEAULTGROWTH HACKER AT THEFAMILY

@C2PRODS

Page 2: What the Hell is growth hacking

THE ELEPHANT IN THE ROOM

Growth Hacking ≠ acquisitionGrowth Hacking ≠ free

Page 3: What the Hell is growth hacking

GROWTH HACKING ISN’T WHERE YOU START Before growth, do things manually. Do your users love you? Do they share?Talk to them, learn from them and make

sure you got an addictive product.

Page 4: What the Hell is growth hacking

GROWTH IS AN INVESTMENT

Validate your product / market fit first! Then (and only then) invest in growth.

You can either invest time or money. Do the right thing at the right time ;-)

Page 5: What the Hell is growth hacking

START WITH SPENDING SOME TIME

Be a killer at retention. Build viral loops and referral mechanisms.

And don’t forget: everything starts with activation. Onboarding is key!

Page 6: What the Hell is growth hacking

AND THEN WORK YOUR MAGIC (AND PAY)

“Free” acquisition: SEO, BizDev, smart hacks, etc.

Paying acquisition: SEM, TV, display, affiliation, etc.Or is it?

Page 7: What the Hell is growth hacking

BEFORE YOU SPEND SOME $$$

What is your customer lifetime value (CLV)?

average revenue per userchurn rate

x gross margin

Page 8: What the Hell is growth hacking

THE RULE Acquisition cost < CLV

So, as long as your acquisition cost is inferior to your lifetime value, it’s OK.

Page 9: What the Hell is growth hacking

DON’T KID YOURSELF Don’t try to artificially elongate your

customer lifetime value. Oh and btw, you’re not an accountant! Spend time on growth, not on numbers.

Page 10: What the Hell is growth hacking

IT’S ALL ABOUT EXPERIMENTS

A growth hacker is someone who always try new things. There are no limits.

A growth curve is not totally flat. It’s a game of hide-and-seek to find new hacks.

Page 11: What the Hell is growth hacking

KEEP IMPROVING THE AARRR

#1 Start here

(this one is special - business-specific)

#3 And here

#2 Then work here

#4 Finally there

Page 12: What the Hell is growth hacking

ALWAYS HAVE A DASHBOARD

Page 13: What the Hell is growth hacking

SO, GROWTH HACKING = MARKETING?

Same goals. Different tools. It’s about finding clever ways to generate revenue.Don’t be afraid to spend money: hack the

paying channels too!

Page 14: What the Hell is growth hacking

LET’S TALK!