what is nlp (neuro-linguistic programming) ? coined in the early 70s by john grinder and richard...

What is NLP (Neuro-Linguistic Programming) ?

coined in the Early 70’s

by John Grinder and Richard Bandler.


• Fritz Perls, psychotherapist• Virginia Satir, well-known family therapist • Milton Erickson, a world-famous

hypnotherapist.

model outstanding therapists


So others could use these patterns

to generate similar results.


NLP is about identifying excellence, and then devising means for others

to use those patterns to achieve similar results.

NLP (Neuro-Linguistic Programming) ?

NLP is defined as a practical model of the processes we experience

to experience reality.


NLP describes how to recognize, use and change

mental programming.


the name NLP symbolizes the form of mental programs:


Neurological experiences sorted and interpreted

through structured communication.


Neuro: Reality is processed by

our five senses and nervous system

into experience.


Neuro refers to your brain and your

neurology. It is about how you take in

information.


For example, you can use your eyes to see

something. Other ways to experience an event

include: hear, kinesthetic (tactile touch or emotional feeling), gustatory (taste)

and olfactory (smell).


Linguistic: Our experience is coded, organized

and given meaning by language and non-verbal communication

systems.


Linguistic refers to the language -- pictures, sounds,

feelings (kinesthetic), tastes, smells and words -- that you use to remember a particular

experience (or to forecast a future experience).


• For example, did you have breakfast this morning?

• When you remember having breakfast, can you see a picture in your mind, can you hear sounds (maybe a radio was on or someone said something to you),

• what about tastes and smells, how were you feeling - happy, tired, excited?


• For a future experience, do you see yourself being successful?

• Or failing? • The pictures, sounds, feelings,

tastes, smells and words that you use to describe future experiences have a bearing on what actually happens!


You do create your own reality!


Programming: Discovering, using and changing our behavior, language and non-verbal

communication systems to achieve desired outcomes

or directions.


Programming refers to your habits, patterns,

programs, strategies, etc.


• If it is a workday, do you follow a particular pattern, as you get ready for work?

• Maybe you like to lay in bed an extra 5 minutes after the alarm goes off.

• Do you shower right away or have breakfast first?


• If you take time to look at what you do,

• I am sure that you will see a pattern that you follow in getting ready for work.

• If for some reason you do not follow that pattern, do you find yourself feeling that something is missing?


You have patterns,

habits, strategies,

programs for everything you do.


Some of these patterns serve you, others do not –

resulting in unwanted outcomes.


You maybe fully aware of some of your patterns.


You may become aware of other patterns only

when someone else brings them to your attention.


And you may choose to quickly forget about these patterns because you do not want to

address that part of your life.


And there are still other patterns that you are not aware of at all; yet they continue to influence how you look

after yourself, communicate with others, etc.


If the patterns serve you - generate positive results in your life -

great!


If you find that some patterns do not serve you,

would it be useful to discover which patterns they are and to change them?


Who put your patterns, habits, strategies, programs in place?

You did!


So who can change them?

You can!


First, you must be aware that you run these patterns.


This is one of the biggest benefits of NLP –

become aware of the patterns, habits, strategies, programs have been running unconsciously and then use NLP techniques to change them so that the achieved outcome is the one desired.

NLP (Neuro-Linguistic Programming) ?Attitude, Methodology & Technology.

• An attitude characterized by a sense of curiosity and adventure and a desire to learn how to find out what kinds of communication influences somebody and the kinds of things worth knowing... to look at life as a rare and unprecedented opportunity to learn.

What is NLP (Neuro-Linguistic Programming) ?Attitude, Methodology & Technology.

• A methodology based on the overall operating presupposition that all behavior has a structure...

• and that structure can be modeled, learned, taught, and changed. The way to know what will be useful and effective are the perceptual skills.

What is NLP (Neuro-Linguistic Programming) ?Attitude, Methodology & Technology.

• An innovative technology enabling the practitioner to organize information and perceptions in ways that allow them to achieve results that were once inconceivable.


• NLP is comprised of two recursive loops.

• The first loop is the structure of internal experiences and

NLP (Neuro-Linguistic Programming) ?The First NLP Loop. Internal Experience.


the second loop is the structure of external experiences resulting

from the first loop.


The first loop feeds into the second loop, which then feeds back into the first loop, which then feeds

back into the second loop again, and so on.

NLP (Neuro-Linguistic Programming) ?The Second NLP Loop. External Experience.


NLP is an extremely powerful concept. It contains the most accessible, positive and useful aspects of modern psychology, and so can be helpful in virtually every aspect of personal and inter-personal relations.


SELF-DEVELOPMENT


BETTER COMMUNICATIONS IN CUSTOMER SERVICE, AND ALL

TYPES OF SELLING.


BETTER AWARENESS AND CONTROL OF ONESELF


BETTER APPRECIATION OF THE OTHER PERSON'S FEELINGS AND

BEHAVIOURAL STYLE, WHICH IN TURN ENABLES BETTER

EMPATHY AND COOPERATION


IMPROVES UNDERSTANDING IN ALL ONE-TO-ONE

COMMUNICATIONS, ESPECIALLY INTERVIEWING AND APPRAISALS


ENABLING TOOL OF EMOTIONAL INTELLIGENCE (EQ),

WHICH IS AN ASPECT OF MULTIPLE INTELLIGENCE THEORY


VERY HELPFUL FOR STRESS MANAGEMENT AND DEVELOPING SELF-BELIEF AND ASSERTIVENESS

AND CONFIDENCE


LIFE-CHANGING


NLP techniques help particularly by making it possible for people to:


• Set clear goals and define realistic strategies


Coach new and existing staff to help them gain greater satisfaction from

their contribution


Understand and reduce stress and conflict


Improve new customer relationship-building and sales performance


Enhance the skills of customer care staff and reduce customer loss


Improve effectiveness, productivity and thereby profitability

nlp four operational principles

NLP consists of a set of powerful techniques for rapid and effective behavioural modification, and an operational philosophy to guide their use.


Know what outcome you want to achieve.


Have sufficient sensory acuity (acuity means clear understanding) to know if you are moving towards or away from your outcome


. Have sufficient flexibility of behaviour so that you can vary

your behaviour until you get your outcome.


Take action now

achieving outcomes

no idea what they want but know what they don't want

achieving outcomes

life is based on moving away from those things they don't want

achieving outcomes

NLP stresses the importance of moving towards those things you want

achieving outcomes

Without outcomes life becomes a process of wandering aimlessly

achieving outcomes

Once an outcome is determined you can begin to focus on achieving that outcome.

well-formed conditions that outcomes should meet

stated in positive terms


TESTABLE AND DEMONSTRABLE IN SENSORY EXPERIENCE.


sensory specific


initiated and maintained by the subject


appropriately and explicitly contextualised


must preserve any positive product of the present state


must be ecologically sound

sensory awareness

calibrate or 'read'

changing behaviour

Vary behaviour

time for action

NOW!

nlp presuppositions

The meaning of a communication is the response you get.

nlp presuppositions

The map is not the territory.

nlp presuppositions

Language is a secondary representation of experience.

nlp presuppositions

Mind and body are parts of the same cybernetic system and

affect each other.

nlp presuppositions

The law of requisite variety

widest range of behaviours or choices controls the

system

nlp presuppositions

Behaviour is geared towards adaptation

nlp presuppositions

Present behaviour represents the very best choice available to a

person

nlp presuppositions

Behaviour is to be evaluated and appreciated or changed as appropriate in the context

presented

nlp presuppositions

People have all the resources they need to make the changes they

want.

nlp presuppositions

'Possible in the world' or 'possible for me' is only a matter of how

nlp presuppositions

The highest quality information about other people is

behavioural

nlp presuppositions

It is useful to make a distinction between behaviour and self

nlp presuppositions

There is no such thing as failure; there is only feedback

Prepared by Tsen Kui Loi Feb 2010

SOALAN ???Question??

what is nlp (neuro-linguistic programming) ? coined in the early 70s by john grinder and richard...

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mental programming

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particular experience

form of mental programs

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