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What is Infrastructure Optimisation and Why should you care? Jeff Alexander | IT Pro Evangelist | Microsoft Australia http://blogs.technet.com/jeffa36

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Page 1: What is Infrastructure Optimisation and Why should you care? Jeff Alexander | IT Pro Evangelist | Microsoft Australia

What is Infrastructure Optimisation and Why should you care?

Jeff Alexander | IT Pro Evangelist | Microsoft Australiahttp://blogs.technet.com/jeffa36

Page 2: What is Infrastructure Optimisation and Why should you care? Jeff Alexander | IT Pro Evangelist | Microsoft Australia

• Infrastructure Optimization – 3 models

• Focus Today: Core Infrastructure Optimization Model

• Infrastructure Challenges

• Levels of the Core IO Model – Where You Fit

• Benefits of the Core IO Model

What Will We Cover?

Page 3: What is Infrastructure Optimisation and Why should you care? Jeff Alexander | IT Pro Evangelist | Microsoft Australia

• Reviewing IT Challenges

• Examining the Core Infrastructure

Optimization Model

• Enhancing the Process with MOF and ITIL

• Using Scenarios

Agenda

Page 4: What is Infrastructure Optimisation and Why should you care? Jeff Alexander | IT Pro Evangelist | Microsoft Australia

IT Complexity And Cost

Page 5: What is Infrastructure Optimisation and Why should you care? Jeff Alexander | IT Pro Evangelist | Microsoft Australia

Infrastructure Optimization ModelIT & Security ProcessIT & Security Process

DevelopmentDevelopment

Application Application Platform Platform ModelModel

Data Management

SOA and Business Process

BusinessBusinessProductivitProductivityyModelModel

Business Intelligence

Enterprise Content Management

Communication and Collaboration

CoreCoreInfrastructureInfrastructureModelModel

Identity & Access Management

Data Protection & Recovery

Security & Networking

Desktop, Device & Server Management

KeyEnablers

•PortalsPortals•SearchSearch•MessagingMessaging•FormsForms

•AccessAccess•IdentityIdentity•PresencePresence•Rights MgmtRights Mgmt

Page 6: What is Infrastructure Optimisation and Why should you care? Jeff Alexander | IT Pro Evangelist | Microsoft Australia

Core IO Model

Desktop, Server and Device ManagementDesktop, Server and Device Management

Security and NetworkingSecurity and Networking

Identity and Access ManagementIdentity and Access Management

Data Protection and RecoveryData Protection and RecoveryCROSS-MODEL ENABLERSCROSS-MODEL ENABLERS

Identity Presence Rights Mgmt Network Access

Page 7: What is Infrastructure Optimisation and Why should you care? Jeff Alexander | IT Pro Evangelist | Microsoft Australia

• Reviewing IT Challenges

• Examining the Core Infrastructure

Optimization Model

• Enhancing the Process with MOF and ITIL

• Using Scenarios

Agenda

Page 8: What is Infrastructure Optimisation and Why should you care? Jeff Alexander | IT Pro Evangelist | Microsoft Australia

Infrastructure Optimization Model

Cost CenterCost Center

Uncoordinated, Uncoordinated, manualmanual

infrastructure infrastructure

More Efficient More Efficient Cost CenterCost Center

Managed IT Managed IT infrastructure infrastructure

with limitedwith limited automationautomation

Managed and Managed and consolidated ITconsolidated IT infrastructureinfrastructure

with maximum with maximum automationautomation

Fully automated Fully automated management, management,

dynamic resource dynamic resource usage , business usage , business

linked SLAslinked SLAs

Business Business EnablerEnabler

Strategic Strategic AssetAsset

Page 9: What is Infrastructure Optimisation and Why should you care? Jeff Alexander | IT Pro Evangelist | Microsoft Australia

Core IO Model in Action

Manual

Decentralized

No Policies

No Standards

No Monitoring

IT Reactive

Standards

Desktop and Server Policies

Security Policies

Perimeter lockdown

Internal security may be vulnerable

Management costs low

Security is pro-active

Zero-Touch Deployments

Highly Integrated Environment

Fully Automated

Self-Provisioning

Infrastructure is a competitive advantage

Page 10: What is Infrastructure Optimisation and Why should you care? Jeff Alexander | IT Pro Evangelist | Microsoft Australia

Dynamic Systems will result in reduced costs, improved reliability, and

increased responsiveness across the entire IT life cycle

Faster, more efficient Faster, more efficient development resulting development resulting

in IT systems that are in IT systems that are Designed for Designed for OperationsOperations

Responsive, policy-driven Responsive, policy-driven IT systems that are self IT systems that are self

managing, reliable and cost managing, reliable and cost effectiveeffective

SLAs that are met or SLAs that are met or exceeded resulting in exceeded resulting in

satisfied business units satisfied business units and productive end and productive end

usersusers

What is the Destination?

Page 11: What is Infrastructure Optimisation and Why should you care? Jeff Alexander | IT Pro Evangelist | Microsoft Australia

• Reviewing IT Challenges

• Examining the Core Infrastructure

Optimization Model

• Enhancing the Process with MOF and ITIL

• Using Scenarios

Agenda

Page 12: What is Infrastructure Optimisation and Why should you care? Jeff Alexander | IT Pro Evangelist | Microsoft Australia

MOF and ITIL

Microsoft through MOF

defined many ITIL principles

MOF applies ITIL

to Microsoft

products

MOF and ITIL provide

common IT Service

Management taxonomy

MOF makes Microsoft

ITIL-Compliant

MOF is a foundation to

comply with SarbOx, HIPPA,

ISO, and other regulations

MOF makes ITIL

actionable on the

Microsoft Platform

ITIL®

Page 13: What is Infrastructure Optimisation and Why should you care? Jeff Alexander | IT Pro Evangelist | Microsoft Australia

Detailed View

MOF and ITIL in IO

Reactive

Ad hoc

Problem-Driven

“AvoidingDowntime”

Reactive

Stable IT

Request Driven

Change Management and Planning

“Keeping ItRunning”

Proactive

Accountable

Increased Monitoring

Formal ChangeManagement

SLA’s

Predictability

“Quality Driven”

Proactive

OptimizingCosts and Quality

Agile

Self Assessing

ContinuousImprovement

“Taking The Lead”

Page 14: What is Infrastructure Optimisation and Why should you care? Jeff Alexander | IT Pro Evangelist | Microsoft Australia

• Reviewing IT Challenges

• Examining the Core Infrastructure

Optimization Model

• Enhancing the Process with MOF and ITIL

• Using Scenarios

Agenda

Page 15: What is Infrastructure Optimisation and Why should you care? Jeff Alexander | IT Pro Evangelist | Microsoft Australia

Scenario

No server based identity management No password standards, users as admins Active Directory central authentication Security templates but no GPOs Group Policy deployed and enforced Security templates manage systems Centrally manage user provisioning across heterogeneous systems

Page 16: What is Infrastructure Optimisation and Why should you care? Jeff Alexander | IT Pro Evangelist | Microsoft Australia

Many desktop imagesMultiple versions of OS and OfficeNo management Standards

Standardized desktop imagesSingle OS and OfficeMission Critical Server Monitoring

Standardized modern desktop imagesAutomated Software DistributionApplication Compatibility Solution

Current version of OS and OfficeDesktop is part of business integrationFully Automated IT management

Scenario

Page 17: What is Infrastructure Optimisation and Why should you care? Jeff Alexander | IT Pro Evangelist | Microsoft Australia

Limited, ad-hoc, lack of standardization Limited or no monitoring Some automation and standardization Antivirus, Firewall, standard images Defense-in-depth widely deployed Networks secured, services monitored Automated, central management Security updates, images - everything

Scenario

Page 18: What is Infrastructure Optimisation and Why should you care? Jeff Alexander | IT Pro Evangelist | Microsoft Australia

User data not centrally stored or archived Decentralized backup, untested recovery Standardized network storage (MyDocs) Server backup, tested server recovery User data stored and synced to server Company level backup and recovery Self-managed backup and recovery of all data

Scenario

Page 19: What is Infrastructure Optimisation and Why should you care? Jeff Alexander | IT Pro Evangelist | Microsoft Australia

Sample Solutions Accelerators

Business Desktop Business Desktop Deployment Solution Deployment Solution

Accelerator 2007Accelerator 2007

Microsoft Infrastructure Microsoft Infrastructure deployment and migration Solution deployment and migration Solution

AcceleratorsAcceleratorsMicrosoft & partners infrastructure Microsoft & partners infrastructure

optimization servicesoptimization services

Application Compatibility and Application Compatibility and Active Directory Migration ToolkitsActive Directory Migration Toolkits

Microsoft Operations Framework service Microsoft Operations Framework service delivery solutionsdelivery solutions

Page 20: What is Infrastructure Optimisation and Why should you care? Jeff Alexander | IT Pro Evangelist | Microsoft Australia

• Identify where you are in the Core IO Model

• Identify the biggest challenges

• Create a plan that uses solutions

Session Summary

Page 21: What is Infrastructure Optimisation and Why should you care? Jeff Alexander | IT Pro Evangelist | Microsoft Australia

For more information please visit www.microsoft.com/technet/subscriptions

Introducing: TechNet Plus Direct!All the benefits of TechNet Plus for 30% less, TechNet Plus Direct subscribers receive…

• • Online Benefits Portal – New!

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• 2 free Professional Support Incidents

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…TechNet Plus Direct is available exclusively online without media shipments

Available Now!

Page 22: What is Infrastructure Optimisation and Why should you care? Jeff Alexander | IT Pro Evangelist | Microsoft Australia

• Live Events and Online Webcast series

• Microsoft Professional Blogs Directory

• Chats, Newsgroups, Forums and Virtual Labs

• Local Locator for Professional User Groups

Where Else Can I Get Help?

www.microsoft.com/technet/community