what is canadahelps?
DESCRIPTION
At Toronto Net Tuesday on February 21 2012, Kirstin Beardsley from CanadaHelps provided an introduction to the service that they offer for charities to receive donations online, and how to sign up.TRANSCRIPT
All About CanadaHelps!
• “A charity helping charities”• A public foundation
missionCanadaHelps engages Canadians in the charitable sector, providing accessible and affordable online technology to both donors and charities to promote – and ultimately increase –charitable giving in Canada.
CanadaHelps: Services for Charities
• Secure online donations• 3.9% per-transaction fee• Wide range of donation options: • monthly giving• peer-to-peer fundraising• in memoriam donations• in honour of donations• donations by fund/campaign• gifts of securities
CanadaHelps: Our Story
• CanadaHelps was founded by 3 university students in 2000 who wanted a better way to give to their favourite charities
• Matthew Choi, Ryan Little, and Aaron Pereira
CanadaHelps: The Numbers
• 11,000 charities have signed up• $245,000,000 in donations• All 85,000 registered charities on our site
The CanadaHelps Team Today
giving made simple
THE BENEFITS OF SIGNING UP
BENEFIT #1: AFFORDABLE ONLINE DONATION PROCESSING
CanadaHelps charges 3.9%, covering:• Creation and distribution of tax
receipts• All credit card merchant rates
and transactions fees, bank account settlement costs and disbursement charges
Low Cost, Less Time, Less Administration
Other providers will charge for:• Set up• Monthly/Annual Fees• Transaction Fees• Tech Support Fees
BENEFIT #2: TAX RECEIPTS
Tax Receipts
CanadaHelps issues tax receipts for all donations we process
BENEFIT #3: ONLINE DONATIONS WITH THE DONATE NOW! BUTTON
Donate Now! Button
• Add the CanadaHelps Donate Now! Button to your website.
• Donors will link from your site directly to your secure donation page on CanadaHelps.org.
BENEFIT #4: MULTIPLE DONATION OPTIONS
Multiple Donation Options
• One-time gifts• Automatic monthly donations• In memoriam donations• In honour of donations with free Ecards• Donations of stocks and mutual funds• Donations by credit card, PayPal and Interac Debit Online
We offer several options for giving by Visa, MasterCard, American Express, Visa Debit, and Interac Debit Online which include:
GivingPages
Gifts of Securities
Charity Gift Cards
BENEFIT #5: SECURITY AND PRIVACY
Security and Privacy
• CanadaHelps is committed to keeping your donors safe and secure online
• Certified by VeriSign Secured and McAfee Secure
• PCI DSS Compliant
BENEFIT #6: SERVICES IN FRENCH AND ENGLISH
Bilingual Services
• For your French Donors, our services are offered in both official languages
• Please visit www.CanaDon.org to find out more
BENEFIT #7: GET DONATIONS MORE QUICKLY
How Do You Get the Money?
• Prior to signing up, it’s through the mail• After signing up, it’s through electronic transfer• You receive notification by email when funds
have been transferred
You
Get Your Donations Faster
What is Electronic Fund Transfer or EFT?
EFT allows CanadaHelps to disburse donations directly into a charity’s bank account through direct deposit on a weekly basis. All charities registered with CanadaHelps receive funds by EFT. PLEASE NOTE: Charities not registered
with CanadaHelps will instead receive cheques on a monthly basis
Simple
• Above all, CanadaHelps is easy to use• CanadaHelps allows donors and charities to raise
funds quickly and efficiently• CanadaHelps staff is always available to help if you
have any questions too!
THE DONATION PROCESS
The Donation Process: Overview
The Donation ProcessStep One
The donor visits your website and clicks on the CanadaHelps Donate Now button.
The Donation ProcessStep Two
Enter donation details• Fund
designation/instructions
• Potential card request• Personal contact
information• Payment information
The Donation ProcessStep Three
Gift is submittedand tax receiptimmediately emailed to thedonor
The Donation ProcessStep Four
Charity is notified by email when they’ve received a donation.
The Donation ProcessStep Five
Donation details appear in your account
Receiving Donor Information
Full donor information:Name, mailing address, email address, message, honouree/memoriam card requests, donation amount, fund designation, donation source, etc.
ABOUT MYCHARITYCONNECTS
free online resources Information about
technology and social media Webinars Past webinar slides Learning opportunities Events across the country
www.mycharityconnects.org
Upcoming Webinars
• February 29 - Get Social with your Peer-to-Peer Fundraising Events• March 14 - Essential Facebook Tips for Your Charity• March 28 -
Being Social Inside and Out: Fostering a Culture of Sharing and Collaboration
• April 11 - The Rules Around Tools• April 25 - Essential Twitter Tips for Your Charity• May 9 - Preparing for a Website Redesign• May 23 -
Editorial Calendar Essentials: Organize and Plan Your Online Communications
www.mycharityconnects.org