what does cloud computing mean for ecm and sharepoint by jeff shuey
DESCRIPTION
What happens in an internet minute? See slide 4. Where does that data go? Who is responsible for it? What if the content is objectionable? Who is liable? Cloud Computing is not new, but it's ubiquitous nature should be on everyone's radar. Know what, when, how, where and perhaps why content is shared and where it is shared is critical for every business. What does SharePoint have to do with this? Well, the simple answer is ... every records manager that has SharePoint skills can have a job for life. Knowing how a company keeps track of content is typically the domain of the legal department and often falls on the Records Management professionals to define, implement and govern the policies related to content management. With the rise of SharePoint deployments around the globe ... the smart Records Managers are learning SharePoint. Those that do will have jobs for life. On a broader scale people from both business and technical teams that understand the intersection of Cloud, Mobile and Social Computing will also have jobs for life. This presentation covers some of the high level elements of each category. Many of which can be starting points for deeper dives into the nuances related to legal as well as business and technical requirements and challenges. Please let me know if you have any questions and contact me on Facebook, Twitter, LinkedIn or more directly at [email protected] Feel free to use any of the content you find in this presentation. The only thing I ask is that you provide attribution back to me. It is licensed under the Creative Commons 3.0 model.TRANSCRIPT
What Does Cloud Computing Mean for ECM? What Does Cloud Computing Mean for ECM?
Jeff Shuey Director of Strategic Alliances Winshuttle
[email protected] M: +1 425 922 8056
For SharePoint? For SharePoint?
Jeff Shuey Twitter: @jshuey
Information Flow
Content
Comes
From Everywhere
Internal
- Legal
- Sales
- Marketing
- Executives
- Finance
- Customer
Service
External
- Web Sites
- Social
Media
- Customers
- Partners
- Regulating
Agencies
Employees
- USB Drives
- Web Mail
Jeff Shuey Twitter: @jshuey
Content Creation in SharePoint Traditional
Word
PowerPoint
Excel
Outlook
Increasingly Common
Video
Audio / Podcast
Blogs
Social Bookmarks
Social Computing
Notes (2010)
Tags (2010)
What are CIO’s asking for?
Top 10 Strategic Technologies for 2010
1. Cloud Computing
2. Advanced Analytics
3. Client Computing
4. IT for Green
5. Reshaping the Data Center
6. Social Computing
7. Security – Activity Monitoring
8. Flash Memory
9. Virtualization for Availability
10. Mobile Applications
Source: Gartner IT Symposium – Oct 2010
why. Microsoft tools are familiar
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What is Cloud Computing? SaaS, PaaS, IaaS
Private Cloud
Public Cloud
Hybrid Cloud
Utility Computing
All of the Above?
Jeff Shuey Twitter: @jshuey
Does Cloud Computing involve?
Mobile
Desktop
Television & Game Consoles
Your Car
Your Refrigerator
All of the Above?
Steve Ballmer
Microsoft CEO
Seattle Times – June 30 2011
Jeff Shuey Twitter: @jshuey
What Can YOU do with a Cloud?
Can Clouds Compute?
Can you Plug into a Cloud?
Should there be a CLOUD button?
What Can’t YOU do with a Cloud?
Jeff Shuey Twitter: @jshuey
How do you explain Cloud Computing?
The Cloud
*Picture used under Creative Common license
Jeff Shuey Twitter: @jshuey
Where do you do Cloud Computing?
Hybrid
Public
Private
Your Place or Mine?
Your Place or Mine?
Jeff Shuey Twitter: @jshuey
Jeff Shuey Twitter: @jshuey
Who’s Who in the Zoo? 3 Big Buckets
Technology Platforms Amazon
Microsoft
Oracle
SalesForce.com
SAP
Internal IT? Yes … IT can host
clouds. They’ve probably
been doing it for years Traditional (& Non-Traditional) Hosters
• RackSpace
• FP.web
• CloudShare
Services
• Microsoft Hotmail
• Microsoft Skydrive
• WebEx
• Citrix Online
• AT&T, Verizon, T-Mobile
• Paypal
• Ebay
• iTunes
• Pandora
• Dropbox
• Yammer
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(Some of) The Players
Jeff Shuey Twitter: @jshuey
The Three Things
Authentication
Storage
Processing
Function Description (simple)
Authentication Login / Logout
Storage Remote & Always On
Processing Remote & Flexible
See http://bit.ly/CloudSimple
Jeff Shuey Twitter: @jshuey
What does this mean for you?
What is the impact of Cloud Computing on:
ECM / KM Professionals
Records Managers
Document Managers
Digital Asset Managers
Jeff Shuey Twitter: @jshuey
What do you need to know? Technology
OnPrem --- Hybrid --- Hosted
Dedicated --- Multi-Tenancy
Legal Implications Who Goes To Jail?
Education IT Pro, Developer, LOBPro
Costs Isn’t it Free?
Why you need to adopt Cloud Computing Hint: Cost, Access, Scale & Digital Natives
Jeff Shuey Twitter: @jshuey
What do you need to do? Technology
Plan for downtime
Determine if a hot swappable On-Premise system is needed
Determine the technical and financial impacts
Legal Implications Service Level Agreements for:
Your Business
Your Customers
Education Have a plan in place to alert customers, partners, employees
Have a plan in place to alert the executive team
Have a plan to alert and (keep) informing the media
Costs Remember I said … It Isn’t it Free?
Why you need to adopt Cloud Computing Hint: Cost, Access, Scale & Digital Natives
Jeff Shuey Twitter: @jshuey
What is Cloud Computing?
$41 billion in 2011 to $241 billion in 2020 - Forrester
Cloud computing means computing can be used as
a service rather than a product
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Is Cloud Computing Good Enough?
In a true "Innovator's Dilemma"
fashion … though online apps are
inferior, they have crucial
advantages such as being free
and ubiquitous, and are
getting better every day.
If the Government can trust a cloud …
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The Litmus Test
Insert
Vendor
Name
Here
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Manage Expectations ---
Be Prepared to Discuss Security
3rd Parties will “touch” your data
Geographic Considerations
Reliability
There is NO SUCH THING as 100% uptime
Cost Spikes
Yes … You Will Pay as you go
1999 $150,000 per month. Today: $1500 per month
Cloud Computing is: The world's "first global utility.“
~ The Economist
$6 per user
per month $24
More
Confused
than
ever?
Call to Action
› Take the time to learn › Online & In-Person
› Use What You’ve Got › But … Consider Options
› Try Stuff
› Ask your peers
› Share what you know
Jeff Shuey Twitter: @jshuey
Questions
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Contact Information
Find my Blog Posts Here: AIIM Capture Community - http://bit.ly/fYjWUY My personal blog - http://jshueywa.blogspot.com/
Jeff Shuey Director, Strategic Alliances – Winshuttle Work: [email protected] Personal: [email protected] Mobile: +1 425 922 8056 Twitter: @jshuey SlideShare: http://www.slideshare.net/jeffshuey/ Web: www.winshuttle.com