what did silvana’s clients say about her
TRANSCRIPT
What did Silvana’s clients say about her? The following are extracts taken from clients’ testimonials posted on the travel company website Latin America For Less:
Irina and Vladimir (New Jersey, USA)
Traveled to: Lima, Cusco, 4day Inca Trail to Machu Picchu, Puerto Maldonado, Paracas
We wanted to thank you for the experience of lifetime that we had in Peru. It was a great pleasure to work with you and we feel lucky meeting you in person.To those looking for a travel agency to book a trip to Latin America with, we would like to say: Look no more, and ask for Silvana!
From day one she was able to understand our requirements and offer the right package for us (we did a custom tour selecting dates and itinerary). All of the hotels that Silvana suggested were excellent.
Silvana called and emailed us during the trip, making sure things were running smoothly. She answered all
adhoc questions that we had. There are some risks even in a perfectly planned trip, and things that are out of anybody's control. Silvana stepped in and saved our trip, and all we remember now is her kindness and the magical experience she managed to create for us.
Shawn (Texas, USA)
Traveled to: Inca Trail, Cusco, & Machu Picchu
Thank you so much, Silvana, for being the perfect travel advisor for my 2 day Inca Trail adventure!
Evelina (Sofia, Bulgaria)
Traveled to: Lima, Arequipa, Colca Canyon, Puno, Cusco
Thank you so much for the amazing trip to Peru you organized for my husband and me. I admire your professionalism while helping us with accommodation and transport and ensuring the best guides in the different places. Thank you also for your patience and fast responses during the 3 months preparation for the trip.
I happened to have a birthday in Arequipa and you made it really special by this wonderful surprise we found when entered the hotel room there. I was touched to tears. Now I know I have a friend in Peru and please don't forget you have 2 Bulgarian friends.
Svetlana L.
Our Peru adventure was one of the best vacations we have ever had! We had some unique cultural experience, learned a lot about Inca history, ate great food and met the nicest people in the world.
Thank you very much for helping make our vacation to Peru unforgettable.
Radhika S.
We traveled to Peru in November and planning for the trip was a breeze thanks to Silvana! I really like that the itinerary is so customizable and that they are able to accommodate changes at any time. We are very pleased to have Silvana as our travel advisor and we want to thank her for the excellent
arrangements and especially for accommodating our Lima hotel request at the last minute.She was very helpful and a pleasure to work with!
Grace K. and Max M. My wife and I have returned from Argentina, Chile and Easter Island using “Latin America for Less” as our tour provider. We will definitely elicit the services of “Latin America for Less” and in particular, our informative tour agent, Silvana, for her wisdom, insight, reliability, attention to details, and organizational skills. Her efforts were instrumental in providing us with a memorable experience that we will cherish a lifetime!
Sree and Raquel, VA, USA
Traveled to Lima, Cusco, Sacred Valley, Machu Picchu, Puno
Silvana Zavala was our travel agent who we think is simply outstanding! She helped us plan a perfect trip from the get go...Thanks to Silvana and her excellent customer service, we were picked up at several different venues ON TIME and were provided with very intelligent bilingual local guides Ronnie, Marlene, Fabricio, Emanuel, Carlos and Herver! During our trip, Silvana regularly checked on us to see if we were enjoying our trip and needed any further assistance.
I would highly recommend Silvana Zavala to anyone that is looking to find their best travel agent for their Latin America travel.
Dennis Haslem, Keene, Texas, USA
Traveled to: Sacred Valley, Machu Picchu and Cusco
We recently enjoyed a magical week that was planned by Silvana. The airline lost our luggage and Silvana stayed in contact with the airline and me to get the suitcase to our hotel without me missing a single tour.
Mary Gay and Pat (California, USA)
Traveled to: Lima, Paracas, Nazca, Arequipa, Puno, Lake Titicaca, Cusco, Machu Picchu, Puerto Maldonado
Pat and I would like to thank you for your wonderful hospitality yesterday. We really enjoyed meeting you in person finally and having the fun time of telling you about our awesome trip that you arranged for us. It will be a trip that we will never forget that is for sure. We just want you to know how much we appreciated your caring, kindness,
and guidance with preparing us for this trip and making it such an incredible experience! Please come and visit us in the USA me mean it when we say mi casa su casa!
Regina & Ernesto (Switzerland)
Traveled to: Arequipa & Colca Canyon, Puno & Lake Titicaca, Cusco & Machu Picchu, Lima,
What a fantastic and unforgettable trip! We chose their Heart of the Inca package and customized it with the help of our travel advisor Silvana. Everything worked out wonderfully.
Charlann (Minnesota, USA)
Traveled to: Lima, Cusco & Lares Trek to Machu Picchu
Silvana did a great job planning our connections and arranging for someone to meet us at every stop where they would provide details for the next step of our vacation.
Siobhan & Brendan
Traveled to: Cusco, Machu Picchu, Puerto Maldonado
We cannot thank you enough for such a wonderful trip...Our contact with you personally helped us to make the decision to book with PFL and later reinforced that we had picked the right company.
Marcos (Ontario, Canada)
Traveled to: Cusco & Machu Picchu
I want to thank you and Peru For Less for a fantastic trip to Machu Picchu and Cusco. This was the second of 5 legs of my trip and because Silvana was so helpful with my package I decided to ask her to help with the remainder of my trip. She was by far able to get me the best prices, but even better than that she was able to work with my dates and provide me with quality guides,
accommodation and transport for the entire trip. The personal messages left at the hotel and by email to follow up and make sure everything was running smoothly, as well as the personal itinerary were all a nice touch!
Before I had even completed my vacation I had recommended Silvana to two friends. Thank you for helping to make a memorable trip!
Kiran (Texas, USA)
Traveled to: Cusco & Machu Picchu
Everything went very well throughout the trip. Very well organized!Compliments to you for great planning and all the arrangements.
Max. (New York, USA)
Traveled to: Lima, Cusco, Machu Picchu
The itinerary you planned for me was perfect. From pickup at the airport to dropoff at the airport, everything went smoothly.
Ramabraham (India)
Traveled to: Lima, Cusco, Sacred Valley, Machu Picchu
Greetings and best wishes to you! The four of us enjoyed our trip very much. All the arrangements were fantastic. Our travel agency here said they had never seen such great guidance and correspondence as they did from your company. I congratulate you for all you did and appreciate your efficiency. God be with you.
Carla (Bahamas)
Traveled to: Lima, Paracas, Nazca, Arequipa & Colca Canyon, Puno & Lake Titicaca, Cusco & Machu Picchu
Thank you so much for working with us to arrange a great vacation even though our decision to travel was made at the last
minute. Thanks also for your concern and assistance especially when we had trouble adjusting to the high altitude.
Patrick (California, USA)
Traveled to: Lima, Puno, Cusco, Salkantay trek, Puerto Maldonado
I just wanted to say thanks for making all the arrangements for our Peru vacation! We had a wonderful time, and everything went smoothly during the course of the 16 days! All of our guides were excellent, and we have lasting memories of our 5day Salkantay hike to Machu Picchu!
Kay and Rick (Texas, USA)
Traveled to: Lima, Cusco & Machu Picchu
We had the best time. I had been after my husband to take this trip for years. He is now telling everyone this was the most amazing site and best trip he has been on. Of course because of all your planning and the promptness of the drivers and excellent guides, the trip went like clockwork. Thank you for a very enjoyable time.