W

HAT CAN STRESS FEEL LIKE?

Shaking hands

Feeling sick

Nervous habits

Heart pumping

Problems concentrating

Headache

Stomach churning

Problems sleeping,

or sleeping too much

Eating too much or too little

Feeling irritable or moody

Wobbly legs

I

N THIS ACTIVITY YOU’LL:

•I

dentify sources of stress (things that sap your energy) for young people and

some common signs of stress or low energy in yourself and others

•E

xplain simple ways to maintain energy including taking care of yourself,

avoiding unhelpful things and talking to others

•U

nderstand the meaning of resilience.

WHAT SAPS

YOUR ENERGY AND CAUSES STRESS?

•D

ifficult people

•C

onflict

•W

ork that’s too hard

•T

oo much work

•N

ot knowing what to do or where to start

•W

orrying about the past

•W

orrying about the future.

W

HAT SAPS YOUR ENERGY AND CAUSES STRESS?

Helpful daily habits

Spot the signs and respond

WHAT SIGNS DO I SHOW?

LOOK AFTER YOURSELF

Remember the positives

A bit of stress is OK

Make time to relax

Get enough sleep

Eat healthily

Talk about it

Socialise

Bottle it up

Avoid the issue

Isolate yourself

Focus only on negatives

My job is stressful! Everyday there is pressure to achieve sales and retain customers, ensure the campaigns that my team delivers are successful for customers and for Tesco. And being human things go wrong. Social media and customers increased desire to voice unhappiness means that we are increasingly pressurised into trying to exceed customer expectations, all the time. Handling stress is tricky. It creeps up on you and before you know it you’re anxious, tense and not performing well at your job. The key is knowing your own ‘tell tale’ signs of stress: biting nails, being snappy, quiet or withdrawn, flippant and offhand. We all do it. Get to know your own signs, or get a close friend to tell you when they see the signs. Next, don’t ignore them, do something about it. One, try talking things through with a friend or colleague – it works to keep a balanced perspective - a big problem today is likely to be a small problem next week. Two, take time out … walk around the block, get some fresh air and breathe slowly! Three, eat well, eat regularly, avoid sugary foods that give you energy high’s and lots of lows. Four, maintain stability in your life – level attitude, regular meals, talk to friends and family. Five, smile. You will feel better for it. I develop and lead the personalised offers team who implement campaigns to deliver sales and drive loyalty through personalised targeted multi-media customer offers.

CASE STUDY

Please include a photo of yourself

Alison Wright, Senior Marketing Manager, Personalised offers Clubcard. Joined Tesco in 1984

WHAT ARE YOU GOING TO DO DIFFERENTLY?