we’ve got the world covered! we’ve got the world covered! gta master business presentation…

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We’ve got the world covered! GTA Master Business Presentation…

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Page 1: We’ve got the world covered! We’ve got the world covered! GTA Master Business Presentation…

We’ve got theworld covered!We’ve got theworld covered!

GTA Master Business Presentation…

Page 2: We’ve got the world covered! We’ve got the world covered! GTA Master Business Presentation…

Welcome

We’ve got theworld covered!We’ve got theworld covered!

Introducing GTA…

Page 3: We’ve got the world covered! We’ve got the world covered! GTA Master Business Presentation…

4 things we'd like to achieve today…

> Help you to become a little more familiar with GTA…

> Listen to and understand your needs…

> Share with you an overview of our offering…

> Consider what’s next…

Page 4: We’ve got the world covered! We’ve got the world covered! GTA Master Business Presentation…

Welcome to GTA… Main Menu

For Travel Suppliers…

Travel Suppliers SectionWhat We Do

Our Global Footprint

What Drives GTA

What We Deliver You

Some Facts & Figures

How We Work

Travel Sellers Section

Travel Sellers Main Menu

Travel Content Overviews

Technology Overviews

Groups Team Overview

About GTA… For Travel Sellers…

Page 5: We’ve got the world covered! We’ve got the world covered! GTA Master Business Presentation…

We:Source

NegotiateAggregatePackageMarket

&Distribute…

What does GTA do?

A Provider of Ground Travel

Products and ServicesWe are a Travel Hypermarket! that connectswith

Travel Suppliers Travel Sellers…a world of

exceptional travel experiences…

Page 6: We’ve got the world covered! We’ve got the world covered! GTA Master Business Presentation…

Middle East & North AfricaNorth AmericaJapanAsia Pacific

Europe,Latin America

& Africa

There really is a world of

opportunities out there!

We have offices in 25 cities around

the world!

Managing content in over 150 countries…

across the following regions…

We are truly global…

Page 7: We’ve got the world covered! We’ve got the world covered! GTA Master Business Presentation…

We are absolutely committed to providing the best value,

and service experience, to our travel partners.

So what is it that drives GTA?

Our Passion is Global Travel!With sales & service offices in 25 cities around the world - a network of more than 2,300 local professionals, we share over 35 years of experience, privileged relationships and on the ground expertise that you can trust to deliver.

Global Expertise…

With product sourced from morethan 30,000 suppliers in over150 countries, made available toa global audience in 29 languages,we connect you to more ways tocreate profitable travel experiences.

Content Leadership…

We raise the standard of serviceby developing first to market toolsand intuitive technologies thatgive our customers greater control,and more solutions for their customers.

Innovative Service…

How?

Page 8: We’ve got the world covered! We’ve got the world covered! GTA Master Business Presentation…

But in everyday terms, what does that mean for you?

What we deliver to you…

GTA does travel on a scale like no one else can!Through unrivalled technology and years of local expertise in destinations across the globe, we make sure you have access to the widest variety of content to market and distribute competitive travel experiences......wherever on earth you might need it.

For our partners that sell travel content... For our partners that supply travel content...

Benefit instantly from a massive global audienceof dedicated travel sellers, their customers and onlinetravel consumers. GTA opens the door on global travelcontent marketing and distribution, so your productcan be seen by everyone…...wherever on earth they might be.

We’ve got the world covered…We’ve got the world covered…

We’ve opened the door on global travel content marketing and distribution…

We’ve opened the door on global travel content marketing and distribution…

Page 9: We’ve got the world covered! We’ve got the world covered! GTA Master Business Presentation…

So, with travel content in over

150 countries

worldwide…

made available to a global

audience in 29 languages…

there is a lot to think about! Let’s look at a

few numbers…

What we deliver to you…

Page 10: We’ve got the world covered! We’ve got the world covered! GTA Master Business Presentation…

Over 40,000 sightseeing

items.That includes

over 5,000 tours in 520

cities around the world!

GTA make over 21,000 bookings every day!

Made possible by the vast

content we are able to offer, including…

More than 37,000

properties worldwide.

That’s over 150,000 rooms

on offer every night!

Over 3,500 Restaurants

and Theatre Shows.

Sightseeing…

Some Facts & Figures…

Hotels…

Restaurants & Shows…

Apartments…

Page 11: We’ve got the world covered! We’ve got the world covered! GTA Master Business Presentation…

We operate more than

26,000 groups worldwide every year.

Point to point European rail

tickets…

Over 7,000 Museums,

Galleries and other Tourist Attractions.

More than 5,000 Private &

Shared Transfers in 100

countries, at 900 airport & city locations

worldwide.Groups…

Some Facts & Figures…

Tourist Attractions…

Rail…

Airport Transfers…

Page 12: We’ve got the world covered! We’ve got the world covered! GTA Master Business Presentation…

Assisted by over 135,000 Destination Services.

We have access to over 6,000 coaches, with

over 8,000 drivers in our

database.

And we provide

Tour Escort & Guide / Assistant

Services as part of our

Groups business…

All this sourced from

more than 30,000

supplier partners, in over 150 countries

around the world!

Destination Services…

Some Facts & Figures…

Coaches…

Tour Escorts & Guides… Partners…

Page 13: We’ve got the world covered! We’ve got the world covered! GTA Master Business Presentation…

Some Facts & Figures…

• Online travel guides for 94 countries & 251 cities.

• Interactive city maps.• Currency converter.• 7 day weather reports.• Passport & Visa information.• Health advice.• Independent hotel reports

& pictures.

And there’s a lot more we provide than bookable travel content…Imagine the

possibilities…Imagine the possibilities…

Page 14: We’ve got the world covered! We’ve got the world covered! GTA Master Business Presentation…

So how exactly does GTA bring together

a world of travel content?

How we work…

It all begins with a focus

on your customers &

your business needs,

coupled with our “in market”

knowledge & expertise…

Page 15: We’ve got the world covered! We’ve got the world covered! GTA Master Business Presentation…

And our partners selling

travel have access to

content from the moment it’s

loaded…

…via our various booking

technology offerings, or through our

Group Reservations

teams.

With those needs in mind,

our Inbound teams source

content from our Supplier Partners.

Travel content and other

supporting information is then loaded

into our production

system.

Our sales teams in turn work

closely with our Travel Selling

Partners…

…promoting product,

delivering systems

training and providing marketing

support etc.

So, in brief terms, that is how we connect over

30,000 Supplier Partners

tohundreds of thousands of Travel Selling

Partners worldwide…

Our Inbound teams work closely with

our Worldwide Sales Offices,

promoting product and

sharing destination

knowledge…

How we work…

Travel Supplier Travel Seller

GTA Production

SystemPartner Site

XML

WBS

RBS Retail Agent

Wholesalers

Agent Website

Online Retailer

M.I.C.E. Agent

Groups Agent

Source Negotiate Aggregate Package Market Distribute

GTA Outbound Teams(Worldwide Sales)

GTA Group

Reservations

GTA Inbound Teams(Contracting, Destination Services)

Page 16: We’ve got the world covered! We’ve got the world covered! GTA Master Business Presentation…

And did you know…

GTA and our brands are part of the

Destinations Division of the Kuoni Group.

Kuoni is one of the world’s leading

globally-active leisure and destination

management travel organisations.

Page 17: We’ve got the world covered! We’ve got the world covered! GTA Master Business Presentation…

Now you know a little more about how we work,

Let’s look a little closer at your needs and what we can offer.

Choose your path.

Click on the image of choice to enter

either the Travel Supplier

orTravel Seller

Sections.Travel Suppliers Travel Sellers

About you…

Click Here Click Here

Page 18: We’ve got the world covered! We’ve got the world covered! GTA Master Business Presentation…

We’ve got theworld covered!We’ve got theworld covered!

Travel Selling PartnersThere’s a world of travel content out there…

Page 19: We’ve got the world covered! We’ve got the world covered! GTA Master Business Presentation…

Now that you know a little more about us…

IT’S IMPORTANT WE FIND OUT A LITTLE ABOUT YOU…

Before we move on to information specific to our partners in the business of selling travel, we would like to know a little more about you…

• Where is your business now?

• Where do you want it to be?

• What help do you need to get there?

This will help us understand your business and your needs and what we can offer to assist you achieve your goals.

Page 20: We’ve got the world covered! We’ve got the world covered! GTA Master Business Presentation…

OUR DISTRIBUTION MODEL…

Travel Supplier Travel Seller

GTA Inbound Teams(Contracting, Destination Services)

GTA Production

SystemPartner Site

XML

WBS

RBS Retail Agent

Wholesalers

Agent Website

Online Retailer

Tour Operators

Groups Agent

GTA Outbound Teams(Worldwide Sales)

GTA Group

Reservations

GTA

WHAT’S RIGHT FOR YOU?

This workflow map shows the channels through which we can distribute travel content, and the various methods through which you can access it.

From the Main Menu on the next page, we can take a look in some more detail at the solutions that are right for your business.

Travel Selling Partners – Introduction…

Page 21: We’ve got the world covered! We’ve got the world covered! GTA Master Business Presentation…

GTA WBS – Introduction…

A WORLD OF TRAVEL CONTENT…

GTA’s Wholesale Booking System (WBS) is an exciting and easy to use online booking tool that gives you to access a world of leisure travel content, all from a single website.

We’ve got the world covered, with:• 37,000+ Properties• 5,000+ Transfer Options• 5,000+ Sightseeing

Tours• 7,000+ Tourist attractions• 300+ Travel Guides• Worldwide Destination Information

There has never been an easier way for you to create a booking using content from multiple sources that can meet the exact requirements of your customers and improve your business' bottom-line – and it’s free to use!

Page 22: We’ve got the world covered! We’ve got the world covered! GTA Master Business Presentation…

GTA WBS – How it works…

GTAWBS

GTA Production

System

InternetSuppliers GTA

YouYour

Customer

WORKFLOW SUMMARY, FROM SUPPLIER TO YOU AND YOUR CUSTOMERS…

Page 23: We’ve got the world covered! We’ve got the world covered! GTA Master Business Presentation…

GTA WBS – How it works…

1. Accessing WBS…

2. Easy to Navigate & Sell Additional Content…

Instantly you will see how easy it is to build the components of a customer’s holiday booking.

Start with hotels or apartments and then add transfers, sightseeing and more…

3. Making a Booking…

Your booking can be completed in a few simple steps. Navigation is clear and simple – there’s no additional training required.

However we have created an Online Tutorial to assist staff in becoming familiar with how the site works.

The WBS booking sites can be accessed from the following URL, 24 hours a day - 7 days a week.

• http://rs.gta-travel.com

Page 24: We’ve got the world covered! We’ve got the world covered! GTA Master Business Presentation…

GTA WBS – What you can expect…

WHY OUR PARTNERS CHOOSE WBS…

Access to excellent rates…

Access the excellent negotiated rates of GTA. All hotel rates are provided net an in either the destination currency or in your local currency – it’s your choice.

A wider choice of hotels…

With access to thousands of hotels, including many independent hotels exclusive to GTA, the breadth of your offering is greatly enhanced. GTA also has access to last minute rates and availability at key international hotel chains via a dynamic connection.

Searches made simple…

Searching is simple with the flexibility to re-order or filter the hotel search results by price, star rating, alphabetically by name or by availability, location, ensuring the most appropriate hotel is found quickly.

Multiple Languages…

WBS is conveniently available in 29 languages.

Page 25: We’ve got the world covered! We’ve got the world covered! GTA Master Business Presentation…

GTA WBS – What you can expect…

WHY OUR PARTNERS CHOOSE WBS…

Villas, transfers, sightseeing and tours… No other company provides the variety & quantity of travel related content available within the WBS.Build your customer’s dream holiday with villas & apartments, tours and excursions, car hire & transfers – all from one place and increase the value of each booking you make by adding the components that make a holiday memorable.

Customer-impressing destination information… Enhance your customer service with additional information at the touch of a button - destination guides, the latest in health advice and real-time weather.

Don’t know much about the Bahamas? Our destination guides will help you become an expert in every destination.

Manage your GTA bookings with ease…Our simple reporting features allow you to easily manage a high volume of live bookings without missing a deadline. You can communicate directly with our operations team by including free format remarks in a booking, and see at a glance when the remark is acknowledged.

Page 26: We’ve got the world covered! We’ve got the world covered! GTA Master Business Presentation…

GTA WBS – What you can expect…

Our vouchers – your logo…Provide your customers with professional vouchers generated from our system….but carrying your logo. You can even email the vouchers directly from our system to your customer

Emergency contact numbers…Wherever your customers are travelling with GTA, if they have a problem with their booking we are available to help.

Brochure product and pricing management….Download our comprehensive tariff reports to assist you in preparing your own pricing and brochure content. Pricing, cancellation conditions and essential information is able to be printed or viewed online.

Cancel or amend online….There is no need to wait online to make amendments or cancel a booking –you can do this directly in the WBS with a few simple mouse clicks.

WHY OUR PARTNERS CHOOSE WBS…

Page 27: We’ve got the world covered! We’ve got the world covered! GTA Master Business Presentation…

END GTA WBS Overview…

End of GTA WBS overview.

Do you have any questions before we move on?

Where to next?

Click Here for Travel Seller Main Menu

Click Here for Travel Content Menu

Click Here to return to the Technology Menu

Click Here for Group Travel Overview

Click Here for Next Steps…

or

Click Here for Presentation Main Menu

NEXT SLIDE: Partner Site Overview

Page 28: We’ve got the world covered! We’ve got the world covered! GTA Master Business Presentation…

Product Snapshot – GTA XML

> Provides you access to GTA global travel content via XML for integration into your system or website.

> Enables you to download GTA travel content in order to package and sell as your own content.

> Available in 13 local languages.

> Real time booking service of hotels, apartments, sightseeing, transfers worldwide.

> Operational support through local offices worldwide.

> You can combine GTA products with your own products (ex. air products or any other travel services) and distribute your way.

> Platform-free and license-free, so it will work in conjunction with any software.

Solution… Provides access to GTA global travel content via XML.

Accessed via… XML Interface via the internet.

Best suited to… Online travel agencies and travel suppliers with their own systems or websites for reservation processing.

Costs… No cost to access GTA content, costs associated with development which vary by market.

GTA XML – IN BRIEF…

GTA XML – KEY POINTS…

Page 29: We’ve got the world covered! We’ve got the world covered! GTA Master Business Presentation…

GTA XML – Introduction…

What is XML…

XML is a language that describes data, and is used for data transfer between systems, most commonly between systems of different companies.

The abbreviation stands for eXtensible Mark-up Language.

The official definition: XML is a flexible way to create common information formats and share both the format and the data on the World Wide Web, intranets, and elsewhere.

GTA XML…

The GTA XML API enables you to access to our inventory, without using any of our sites (RBS/WBS/Partner Site or affiliate links), and output all information in a format that is common with your site or system.

XML solutions are extremely flexible, allowing you to define the information you want displayed and in what format it is presented in, making it easy to merge data from multiple suppliers and distribute content your way.

ACCESS, PACKAGE AND DISTRIBUTE A WORLD OF CONTENT, YOUR WAY…

Page 30: We’ve got the world covered! We’ve got the world covered! GTA Master Business Presentation…

WORKFLOW SUMMARY…

XML enables you to integrate, present and distribute GTA content your way…

GTA XML – How it works…

GTA Production

System

InternetSuppliers GTA

Your Production

System

GTA XML

Interface

Your Chosen Output Methods

You

Real Time

Availability

Your Other Content

and Information

GTA Content

Consumer Website

Call Centre Reservation System

Brochures

Marketing Activity

Staff Booking System

Trade Website

Your Customer

Page 31: We’ve got the world covered! We’ve got the world covered! GTA Master Business Presentation…

GTA XML – How it works...

Partial XML Integration…

The majority of clients that request a partial XML API are price comparison sites and companies that do not want to manage transaction payments, including payment of the credit card fees and control of the fraud risk etc.

Fulfilment and payment should dictate whether a partial or full XML API is required. Partial XML clients integrate our products in their search facility only. When the price and availability is returned and the consumer makes their selection, it deep-links/redirects to our site to complete the booking and make the payment.

Full XML Integration…

The full XML API is aimed at those of our clients who have their own system or website with total control of the entire booking process.

The client fully integrates our product inventory into their site. It shows real time availability to all our products (except rail and shuttle busses). XML messages are used for both search and booking requests. Users can search for hotels in a format used by the client’s site. This enables clients to display & package our products together with products from other suppliers.

What level of integration is right for you? Do you seek…

Page 32: We’ve got the world covered! We’ve got the world covered! GTA Master Business Presentation…

GTA XML – How it works...

Requirements and provisions…

You will need to have:

• A system or website for reservation processing.

• Development staff with a good knowledge of XML.

We will provide:

A detailed online manual to enable their IT staff to write the program, including:

• Specification documents.

• Schema.

• System design considerations.

• Best practice recommendations.

• A test environment on our side.

• Operational support.

Page 33: We’ve got the world covered! We’ve got the world covered! GTA Master Business Presentation…

Sightseeing… (Regular & Tailor-Made)

Private Transfers…

Apartments…Hotels…

GTA XML – How it works...

The following modules are available via our XML API.

You choose the modules that are right for your business…

Available Modules…

Page 34: We’ve got the world covered! We’ve got the world covered! GTA Master Business Presentation…

GTA XML – How it works...

AVAILABLE XML REQUESTS…

The following requests are available via the GTA XML API

• Static data searches;

› Item information.

› Images.

› Maps and geo-codes.

• Price searches.

• Availability searches.

• Charge condition request.

• Add booking request.

• Modify booking request.

• Cancel booking request.

Page 35: We’ve got the world covered! We’ve got the world covered! GTA Master Business Presentation…

GTA XML – How it works...

COMMERCIAL CONSIDERATIONS…

Consumer Site vs. Restricted Site

Aside from password protection and some content differences between consumer and password protected (or ‘trade’) sites, there are a few other things to think about in determining what level of information is returned via XML. Some of these are:

• Different levels of item information.• Copyright;

› © Donvand Limited 2008

› © GTA 2008

› © Gullivers Travel Associates 2008

› © OctopusTravel.com Limited 2008• Languages.• On request items.• Traffic-to-book ratio (max. 400:1).

These points will be covered in full by your BDM during your project scoping discussions.

Page 36: We’ve got the world covered! We’ve got the world covered! GTA Master Business Presentation…

GTA XML – How it works...

AVAILABLE LANGUAGES…

GTA Content is available via XML in 13 languages, including…

• Arabic • Chinese Simplified• Chinese Traditional • English • French • German • Hebrew • Italian• Japanese• Korean• Russian• Spanish• Thai

Item descriptions are returned in language listed.

Page 37: We’ve got the world covered! We’ve got the world covered! GTA Master Business Presentation…

GTA XML – What you can expect…

Time saving• Access to the technical specifications and support documentation for the GTA XML API is via

the web so you can start developing as soon as you receive access credentials from us. • Increase revenue by accelerating the time to market for new products giving you the competitive

advantage.• Faster booking confirmations.• No more duplicate data entry for your bookings.

Cost Savings• Accessed via HTTP-POST therefore no software or installation and maintenance is required.• GTA XML API allows any system to search and book GTA inventory.• Real time online availability, reduces operational costs.• With the support of GTA’s operation team worldwide, your operational costs are reduced.• With access to vast worldwide destination content & services, you can deliver a worldwide

offering with a one time integration, saving on additional development costs.• We do not charge for the connection to our back office system, therefore the only cost will be

the salary for the IT staff to write the code.

WHY CHOOSE GTA XML…

Page 38: We’ve got the world covered! We’ve got the world covered! GTA Master Business Presentation…

GTA XML – What you can expect…

Easy to use• XML is an industry standard method of transferring data, so

developers are familiar with it and will allow for reduced development times and costs.

• Less scope for human errors with a reduction in double handling.

Efficiency Savings• Enables you to integrate GTA travel content with your own

systems and databases.• You can develop your own real-time web booking engine that

requests information directly from GTA and translates it back to display for the user.

• A payment gateway is available if required.

After hours local number:• GTA sends AOT numbers worldwide via XML and the client

provides this information to their customers together with hotel voucher.

WHY CHOOSE GTA XML…

Page 39: We’ve got the world covered! We’ve got the world covered! GTA Master Business Presentation…

GTA XML – What you can expect…

Be “Dynamic” in your packaging…XML allows you to package content form multiple sources. Combine your airline booking platform with our ground content for a complete offering. Flight + Hotel + Regular Sightseeing + Transportation, etc.

Access to excellent negotiated rates… Access the excellent negotiated rates of GTA. You pass on the competitive rates to your customers - and earn valuable commission in the process. Hotel pricing is available up to one year in advance.

A wider choice of content…No other company provides the variety and quantity of travel related content available from GTA. From a single source, you can access;

• 37,000+ Properties• 5,000+ Transfer options• 5,000+ Sightseeing tours• 7,000+ Tourist attractions

WHY CHOOSE GTA XML…

Page 40: We’ve got the world covered! We’ve got the world covered! GTA Master Business Presentation…

GTA XML – What you can expect…

CONSIDER EXPANDING YOUR FOCUS…

Increase sales by expanding business to FIT leisure

• An online reservation system with hotels and other ground services creates the opportunity for a more diverse, profitable & productive offering.

• If you concentrate on corporate business, you might consider expanding your offering by providing corporate leisure to your clients, using GTA global travel content under your own brand.

• Combine your leisure business with an online FIT offering and generate more revenue through your expanded service.

• You can operate both B2B (trade) and B2C (consumer) businesses.

• Your customers will be able to access global travel content via a real time booking system 24 hours a day, 7days a week through the GTA XML API.

Page 41: We’ve got the world covered! We’ve got the world covered! GTA Master Business Presentation…

GTA XML – What you can expect…

Global statistics (as of 30th June 2008)• More than 1,500 live clients with 25 GTA offices.• Average number of bookings via XML per day : 8,500.• Average number of XML Item searches per day : 10 million.

Recent Enhancements • Credit card processing via XML. • New Microsoft map.• Returning recommended hotel list.

Future Enhancements • Return room types within the same property code. • Provide increased inventory via third-party connections.

A LITTLE MORE INFORMATION…

Page 42: We’ve got the world covered! We’ve got the world covered! GTA Master Business Presentation…

Why our customers have chosen GTA XML…

• The ability to customise our co-branded site (Partner Site) site is limited, GTA XML offers total flexibility to our partners.

• With the rapid growth of the FIT online market, clients are looking for ways to differentiate their business and deliver competitive online reservation offerings, GTA XML assisted the facilitation of this for many of our partners.

• With a single integration, it offers worldwide destinations and a real time online reservation service, ensuring GTA XML is a highly regarded solution and a key element to the future growth of our partners business offering.

• Sophisticated businesses with a defined systems infrastructure and path preferred to use GTA XML for the ease of integration to their systems or sites.

• The flexibility and vast content available for their online solution enables client to operate FIT businesses without incurring additional operational and sourcing resources.

• Cost savings derived from the technical and operational support from GTA sales offices has been highly appealing.

Some of the reasons GTA XML is considered valuable by our partners…

Page 43: We’ve got the world covered! We’ve got the world covered! GTA Master Business Presentation…

Would you like more detail now???

The following slides provide additional detail on the setup process for GTA XML.

If you do not require this information now, you can return to one of the following:

Click Here for Travel Seller Main Menu

Click Here to return to the Technology Menu

Click Here for Next Steps…

or

Click Here for Presentation Main Menu

If you do, please continue on…

Page 44: We’ve got the world covered! We’ve got the world covered! GTA Master Business Presentation…

GTA XML - Some detail on the setup process…

PROCESS SUMMARY…

1. An XML Client Questionnaire & NDA is completed and signed by both the client & GTA.

2. Questionnaire (Client & Sales) & NDA will be sent to GTA London Online Business Support Team by GTA sales office.

3. GTA London Online Business Support Team will send access to the XML specifications to the client (within 1~2 working day).

4. When the client is ready to start the development, the client will ask GTA for test server setting with their integration plan.

5. GTA London Online Business Support Team will set up test environment where the client works on their development of the XML (within 3~5 working days). GTA give access to the test environment for 8 weeks which can be extended.

6. When the client has finished the development and is ready to go live the following is required; • Questionnaire for live setting (Client & GTA), • XML Booking Service Form singed by both Client & GTA, • Commercial agreement when required.

7. Live Server Setting by GTA London Online Business Support Team (within 5~7 working days after completion of above documents).

Page 45: We’ve got the world covered! We’ve got the world covered! GTA Master Business Presentation…

GTA XML - Some detail on the setup process…

At the start of the XML integration:

> Sales questionnaire • To be completed by GTA

> Client questionnaire • To be completed by the XML client

> NDA – Non-Disclosure Agreement • To be completed by the client and by the IT house

if one is involved

At the end of the integration:

• Sales live setting questionnaire • To be completed by GTA

• Client live settings questionnaire • To be completed by the XML client

• XML Booking Services Order Form • To be completed by the GTA & client

SUMMARY OF DOCUMENTS TO BE COMPLETED…

Page 46: We’ve got the world covered! We’ve got the world covered! GTA Master Business Presentation…

GTA XML – Additional Information…

Integration Plan…GTA require an integration plan prior to being set up on our production servers to ensure that:

• The most efficient work flow has been designed and the traffic-to-book ratio can be met.

• You do not miss any important information.

Contact Details…

Online Business Support

Email: [email protected] [email protected]

Tel.: +44-20-3170 4120

Fax.: +44-20-3170 5418

A LITTLE MORE INFORMATION…

Page 47: We’ve got the world covered! We’ve got the world covered! GTA Master Business Presentation…

End of GTA Booking Technology Section

End of Booking Solutions & Technology section.

Do you have any questions before we move on?

Where to next?

Click Here for Travel Seller Main Menu

Click Here for Travel Content Menu

Click Here to return to the Technology Menu

Click Here for Group Travel Overview

Click Here for Next Steps…

or

Click Here for Presentation Main Menu

Page 48: We’ve got the world covered! We’ve got the world covered! GTA Master Business Presentation…

GTA Travel Content & Information

GTA Travel Content & InformationThere’s a world of travel experiences awaiting your clients…

Page 49: We’ve got the world covered! We’ve got the world covered! GTA Master Business Presentation…

GTA Hotels – Key Points…

• Over 37,000 properties and growing.

• Access to the excellent rates of GTA.

• Global destinations offering you an even a wider choice of hotels.

• Our Negotiators go further to find you unique content. It’s one of the things that makes us special!

• Our hotel booking system is conveniently available in 29 languages.

• Searching is simple, with a variety of hotel search criteria to choose from.

• Immediate on-line bookings and confirmations.

• Independent & honest hotel reports.

• Multiple hotel & apartment /E/images.

• Exceptional Service - 365 days, 24 hours per day service.

• Your commission amount is shown at time confirmation - you pay the total amount less commission.

HOTELS AT A GLANCE…

Page 50: We’ve got the world covered! We’ve got the world covered! GTA Master Business Presentation…

GTA Hotels – Highlights…

Access the excellent negotiated rates of GTA.

You pass on the competitive rates to your customers - and earn valuable commission in the process.

Access to excellent rates…

With access to more than 37,000 properties, including many independent hotels exclusive to GTA, the breadth of your offering is greatly enhanced.

A wider choice of hotels…

Searching is simple with the flexibility to re-order or filter the hotel search results by price, star rating, alphabetically by name or by availability, location, ensuring the most appropriate hotel is found quickly.

Search by grade or facilities… Documentation…

You can email hotel vouchers as a PDF directly to customers from the Booking Basket screen (rather than having to print and post them) saving time and money.

Return To Travel Content MenuNEXT: Apartments OR

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GTA Apartments – Introduction…

APARTMENTS…

Apartment style accommodation offers a flexible and more cost effective alternative to hotels, providing a relaxed ‘home away from home’ space for those who value their privacy.

As many hotels cannot provide interconnecting or quad rooms or kitchenette, apartments are an ideal alternative for parties of 3 or more people and are especially suited for friends, couples or families wishing to stay together or with cooking facilities.

There is a wide choice of accommodation available to suit the needs of any traveller, including apartments, villas, cottages and ryokans, in a variety of destinations, from convenient city-centre locations to rural tranquil surroundings.

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DI – incremental growth from the outset

Hard facts:

•2010 – Rate premium 15% •2011 – Rate premium 18%

•Revenue - +10% over full year 2010

•DI:Static progression. • 2010 25:75 • 2011 35:64

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A selection of our partnerships

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DI – benefits

YieldedPayment - cash flow (SUCC)

Seamless – no

interaction

StickierBooking window

Inventory

Trackable

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GTA Apartments – Key Points…

APARTMENTS AT A GLANCE…

• This easy-to-use browser-based solution requires no additional software to be installed, so you can start booking immediately.

• With properties ranging from studios through to 5-bedroomed apartments and villas, you can be confident you will be able to match your customer needs.

• All properties are fully furnished and many are offered with maid service, linen and towels.

• Pets are welcome at a variety of properties.

• You can add an estimated arrival time to the booking.

• Passenger names and special requests are merged into one screen.

• The ‘Search for Hotel’ link will enable you to quickly find hotel accommodation available at the same destination for the same dates.

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GTA Apartments – Highlights…

Apartments offer great value for money, and as many also have well-equipped kitchens, travellers can save even more money by not always paying to eat out.

Home away from home…

The inclusion of our recommended properties means you can be confident when offering properties in less familiar destinations.

Our recommendations...

You can search for apartments by grade or by facilities and refine your search results according to the needs of your customer.

Search by grade or facilities…

A 'Change your Search' panel appears in the search results which defaults to the original date and nights selected.

This allows you to adjust elements of your search criteria and re-run the search, saving time having to re-enter the original details.

Time saving searches…

Return To Travel Content MenuNEXT: Transfers OR

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GTA Private Transfers – Introduction…

PRIVATE TRANSFERS…

Imagine, you’re off the flight, you’re through passport control and you’ve survived the roulette of airport baggage reclaim. You walk into the arrivals hall and there it is; a sign with your name on held by a knowledgeable private driver or airport assistant who is waiting to whisk you to your local accommodation. You know you’ve made it! Your customers will love it!

Thanks to GTA’s Private Transfer option, this VIP treatment is no longer the preserve of business travellers. Leisure travellers can be met at the airport by a local driver meaning that there is no need to scramble for small change in local currency to pay for public transport.

And better still, your customers are guaranteed a seat and space for your luggage, with no need to trawl the airport with heavy baggage looking for the bus stop, or waiting in a taxi queue.

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GTA Private Transfers – Key Points…

PRIVATE TRANSFERS AT A GLANCE…

• 5,000+ transfer options available in over 900 airport and city locations, so there's often a cross-sell opportunity.

• Leisure travellers receive VIP treatment being met by a driver in the arrivals terminal.

• Vehicles generally available to cater for individuals, couples, families and even larger groups.

• Standard and deluxe car transfers often available to reflect the traveller’s budget.

• Optional local representative speaking the traveller’s language available at many locations.

• Advance booking and payment avoiding the need for local currency upon arrival at airport.

• Travellers avoid queuing at cash machines, bus ticket booths or taxi ranks after a long flight.

• No need for travellers to drag heavy luggage all around the airport or to negotiate an unfamiliar transport system.

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GTA Private Transfers – Highlights…

Next time you are booking GTA accommodation for your customers, paint them a picture of how pleasant it will be for them to start their on-location travel by pre-paid private transfer.

Your clients will love it…

Even the most intrepid traveller will enjoy having one less thing to think about when they arrive at their destination, particularly after a long flight.

Get your clients holiday off to the best start imaginable, in style and in comfort!

Think nothing of it…

It’s easy for you to book and a great example of how you can use GTA to cross-sell leisure-related content to which you may not have previously had access.

That equals more commission for you and your agency.

Additional revenue…

Offering choice is the key to staying ahead of the competition, with the variety of additional services, such as private transfers, you enhance your overall offering.

Offer more…

Return To Travel Content MenuNEXT: Shared Transfers OR

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GTA Shared Transfers – Introduction…

SHARED TRANSFERS / SHUTTLE BUSSES…

Offering choice is the key to staying ahead of the competition, so with this in mind GTA provide a hassle-free and value for money Shared Transfers service.

GTA Shared Transfers allow you to earn commission by booking your clients' transfers on scheduled coach and minibus services from airports, railway stations and ports.

A service that is particularly suitable for the budget conscious traveller as well as those who do not like to drive when abroad.

There are over 990 services available, a number that is growing rapidly to give comprehensive coverage of airports.

A simple to book service that enhances your offering and adds value to every booking.

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GTA Shared Transfers – Key Points…

SHARED TRANSFERS AT A GLANCE…

• Over 990 services available in 100 countries & 900 airport & city locations around the world.

• Provides an easy and economical alternative to car hire, private transfer or the use of local taxi services.

• Avoid the need for local currency upon arrival as travellers pay at the time of booking and present operator with a pre-paid service voucher to board service.

• Ideal solution for those who cannot drive or who do not feel comfortable driving on busy foreign roads.

• Affords an orientating overview of the destination upon arrival from the chauffeured comfort of the minibus or coach.

• Maps guiding customers to pick-up points at airports are provided with the transfer vouchers.

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GTA Shared Transfers – Highlights…

Over 990 services available in 100 countries & 900 airport & city locations around the world.

Our sourcing experts ensure this number is growing rapidly, so we really do have the world covered…

We’ve got the world covered…

Travellers avoid queuing at cash machines, bus ticket booths or taxi ranks after a long flight.

GTA vouchers also come with maps featuring the easy to locate pick-up and drop-off points. Your clients will know exactly where they need to go before they even get there!

Avoid the queues...

Advance booking and payment avoiding the need for local currency upon arrival at airport.

One more small thing that can make a big difference to the start of any holiday!

In advance saves time…

Pre booking your clients arrival and departure transfers makes sense!

Not only is it economical, but it will make the entire journey for your customers a lot more enjoyable.

Often, it’s the little things that matter.

Why wouldn’t you?

Return To Travel Content MenuNEXT: Sightseeing OR

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GTA Sightseeing – Introduction…

SIGHTSEEING…

You’ve booked hotels, flights and local transfers; but what are your clients going to do when they get there?

Thanks to GTA's bookable sightseeing content, you can expand your role as a travel expert by opening up a world of pre-bookable sightseeing opportunities to your customers. And earn commissions for doing so.

GTA has a world of tourism content, with over 5,000 items available to be booked online, often available in multiple languages.

Whether it’s a smooch in Sydney Harbour, fun on Fuji, romance on the Rhein, a Windmill and Cheese tour in Holland or a night of Flamenco in Spain, GTA has an option that is bound to tickle the traveller’s taste buds!

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GTA Sightseeing – Key Points…

SIGHTSEEING AT A GLANCE…

• Over 5,000 sightseeing tours in over 500 Cities around the world, so there’s something for everyone.

• Around 1,100 tailor-made tour opportunities for maximum flexibility.

• From 'adventures' to 'wine tasting’; content is organised into 39 categories for faster and easier searching. You can sell with confidence via GTA’s ‘Recommended’ products.

• Save travellers’ time and avoid long queues for tickets at major tourist sites by building a complete itinerary before leaving home. Cross selling is easy via the Tailor Made Sightseeing module.

• The increased convenience of paying when booking other elements of the holiday.

• Simple presentation of an easy-to-understand bilingual voucher required to join booked sightseeing content.

• Amalgamate tailor-made tours with airport transfer saving money and helping travellers make the most of short breaks. Sightseeing also includes links to Travel Guides and Special Event files.

Search & Sort

In the Sightseeing Module, you can:

• You can search ‘plus days’ to capture sightseeing items available during the client’s entire stay.

• Search results show language options, special tour codes and multiple dates (when ‘plus days’ selected).

• Sort the order of the search results by recommended, name, price, or duration and filter according to sightseeing types and categories.

• Change search facility allows you to change the details of your search without leaving the Search Results Page.

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GTA Sightseeing – Highlights…

If a scheduled tour is not to your customer’s taste then why not offer them a tailor-made tour with a private guide? Since it is possible to select the pick up and drop off points, a tailor-made tour could also be scheduled to serve as a private transfer to airport or accommodation.

Tailor-made tours…

For more detailed information about the elements of any sightseeing tour, you can cross reference with the content within the 300 online travel guides also available through GTA.

Online guides...

Selling sightseeing is an easy way to increase the value, and earnings, of any booking – the shopping basket makes it even easier.

Additional revenue…

Sightseeing content enhances your offering as knowledgeable travel expert, and adds value to the travel selection and booking process.

Enhance your offering…

Return To Travel Content MenuNEXT: Rail OR

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GTA Rail Passes – Introduction…

RAIL PASSES…

Rail travel is a popular, convenient and economical way for travellers to see the world. Be it a family travelling through France or a backpacker exploring Europe, city centre to city centre journeys can often work out faster than air travel over shorter distances.

Train travel also provides a very effective way to visit smaller cities and towns at leisure and without the headaches of foreign road signs and chaotic roads.

The GTA Rail Pass booking tool opens up this lucrative revenue stream, and guides you through the otherwise complicated world of selling travel passes.

With access to a large range of rail passes for Europe or even individual countries, there is a solution that is right for your customer.

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GTA Rail Passes – Key Points…

RAIL PASSES AT A GLANCE…

• Provides you with free-of-charge look-and-book functionality as part of your existing travel booking tool.

• 99% of two city, point-to-point, rail tickets available within Europe.

• Access to a wide range of rail passes covering Europe, its regions or even individual countries.

• GTA is one of 7 Eurailpass GSA’s globally.

• Detailed information on conditions of use and special offers open to pass holders.

• Online rail pass status and tracking information.

• Book rail passes alongside a wealth of ground content including hotels and sightseeing.

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GTA Rail Passes – Highlights…

Passes can be searched for by geographical area, as defined by the scope of the different tickets available, and product name.

It’s a matter of geography…

Thanks to the GTA Rail Pass tool, travellers need not spend time understanding different countries' ticketing systems and queuing at ticket offices when they should be having fun.

Clients just want to have fun...

The easy-to-navigate GTA Rail Pass booking tool guides you through the process of booking rail passes for your customers.

Easy to navigate…

A wealth of ancillary information, including qualifying criteria, age and geographical restrictions, allows you to book with confidence.

Book with confidence…

Return To Travel Content MenuORNEXT: Information Tools

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GTA Customer Information Tools…

CUSTOMER-IMPRESSING DESTINATION INFORMATION…

Our websites offer a lot more than travel content – and it is information that you will use on a daily basis!

Our aim is to provide things that enhance the user experience, and deliver relevant and topical information you can use during the sale and booking process.

The world is in your hands with additional information like…

• Travel Guides in 94 countries and 251 cities

• Currency Converter

• 7 day Weather Reports

• Passport and Visa Information

• Health Advice

• Interactive City Maps

Lets have a quick look at what’s on available…

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There's a lot more online than content alone…

GTA TRAVEL GUIDES…

Our online travel guides offer reliable, independent advice on where to go, what to see and what to do in hundreds of destinations around the world.

Whether you're planning a clients city break or a long-haul adventure, the guides provide all the information you'll need to offer detailed guidance to your valued customers.

From personal recommendations on where to eat and local tips on etiquette, to live weather information, currency converters and exclusive special offer vouchers, your customers will appreciate the tips…

ONLINE CURRENCY CONVERTER…

Do you know your Koruna from your Kroner?

Is Baht a good bet? And just how much is a Euro worth?

Find out with our custom currency converter with data that is kept updated throughout the day.

HEALTH ADVICE…

Sometimes an apple a day just isn't enough...

When your clients are travelling away from home, keeping healthy is a must.

Find out about risks and preventative measures quickly and easily from this handy functionality on our websites.

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There's a lot more online than content alone…

PASSPORT & VISA INFORMATION…

Are you sure your clients don't need a visa?

Check out your local passport office for reliable and up-to-date information quickly and easily online by selecting the nationalities from the countries listed in the drop-down on this handy page, accessed via the home page.

7 DAY WEATHER REPORTS…

Keep up to date on what lies ahead with Live Seven Day Weather Forecasts, with information updated throughout the day.

You can select from either a major city or search for a destination and secure general forecasts for the day (Rain, Sun etc), High & Low temps as well as Sunrise & Sunset times.

INTERACTIVE CITY MAPS…

We are excited to introduce the addition of Microsoft Maps to all GTA websites.

Immerse yourself, and your customers, in this collaborative and stimulating environment that enhances the visual delivery of maps, the quality of information we offer as well as the speed of map response times.

The facility to allow you and your customers to view the location of the hotel you wish to book is an integral part of the booking process, and this has been significantly enhanced with the introduction of Microsoft Maps.

Choose the hotel you want as well as the attractions, trade fair grounds and transport terminals you wish to visit. Plot it, print it and give it to your customers to take with them. Finding your way around has never been so easy.