we've got issues: issue tracking and workflow in the digital library

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We've Got Issues! Discovering the right tool for the job Erin Thomas Biodiversity Heritage Library Smithsonian Institution [email protected]

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Page 1: We've Got Issues: Issue Tracking and Workflow in the Digital Library

We've Got Issues! Discovering the right tool for the job

Erin ThomasBiodiversity Heritage LibrarySmithsonian Institution [email protected]

Page 2: We've Got Issues: Issue Tracking and Workflow in the Digital Library

• The Biodiversity Heritage Library

  • Communications

 • Software Solutions

 • Librarianship and Identity

Page 3: We've Got Issues: Issue Tracking and Workflow in the Digital Library

The Biodiversity Heritage Library

• Academy of Natural Science (Philadelphia, PA)

• American Museum of Natural History (New York, NY)

• California Academy of Science (San Francisco, CA)

• The Field Museum (Chicago, IL)• Harvard University Botany Libraries

(Cambridge, MA)• Harvard University, Ernst Mayr Library of

the Museum of Comparative Zoology (Cambridge, MA)

• Marine Biological Laboratory / Woods Hole Oceanographic Institution (Woods Hole, MA)

• Missouri Botanical Garden (St. Louis, MO)• Natural History Museum (London, UK)• The New York Botanical Garden (New

York, NY)• Royal Botanic Gardens, Kew (Richmond,

UK)• Smithsonian Institution Libraries

(Washington, DC)

  

Page 4: We've Got Issues: Issue Tracking and Workflow in the Digital Library

How to turn THIS into 1's and 0's...

Page 5: We've Got Issues: Issue Tracking and Workflow in the Digital Library
Page 6: We've Got Issues: Issue Tracking and Workflow in the Digital Library

• 501 (3) (c)• Dedicated to Universal

Access  • Founder of Open Content

Alliance•  Provides

o Mass Scanningo Archival Storageo Image Processingo Technology

development  

Internet Archive

Page 7: We've Got Issues: Issue Tracking and Workflow in the Digital Library

Mass Digitization

Pros• Rich & robust quantity of content• Access, Access, Access• Collaboration across boundaries (institutional, geographic,

interdisciplinary) • Few space limitations• Library as global place with global audience• Full text searching• Ability to link content with other collections and services • Future of information services realized (data-mining

opportunities, doors opened to new research opportunities, library is where users are)

Page 8: We've Got Issues: Issue Tracking and Workflow in the Digital Library

Cons• Low cost model can compromise scanning quality• Access over preservation• Managing the details • Scope creep • Browsing can be overwhelming to users• Cataloging inconsistencies among various libraries• Access to originals can be compromised• Threat to traditional library services• Managing user expectations in the age of Google• Copyright limitations

Mass Digitization

Page 9: We've Got Issues: Issue Tracking and Workflow in the Digital Library

And the problems begin…

   Serials, monographs, monographic series, associated titles, title changes, duplicate scans, merging records, missing pages, blurry pages, foldouts, page insertion, gaps in serial runs, mischievous metadata, pagination, document delivery, PDF generation, copyright, permissions, sequencing, technical issues, authority lists, navigation, item level corrections, title level corrections, requests, record mismatches..on and on and on...

Photo courtesy curryegg.blogspot.com

Page 10: We've Got Issues: Issue Tracking and Workflow in the Digital Library

Much ado over 40,000 Titles; 75,000 Volumes; 30,000,000 Pages...

Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:The Problem with the Portal....

Page 11: We've Got Issues: Issue Tracking and Workflow in the Digital Library

Is Gemini the answer?

Issue tracking software used by BHL's development staff.

Page 12: We've Got Issues: Issue Tracking and Workflow in the Digital Library

New Terms for a New Purpose

Page 13: We've Got Issues: Issue Tracking and Workflow in the Digital Library

For Example…

Page 14: We've Got Issues: Issue Tracking and Workflow in the Digital Library

Greener Pastures?

.

image courtesy www.bergoiata.org

Page 15: We've Got Issues: Issue Tracking and Workflow in the Digital Library

..

• RedMine• Gemini• Trac• Bugzilla• Cerebro• Issue Net

• RoundUp • Projistics• SimpleTicket• SharpForge• Debbugs• DisTract

Page 16: We've Got Issues: Issue Tracking and Workflow in the Digital Library

Functional Requirements 

• Custom Fields for Tagging• Advanced Report Generation• Time Tracking• Email Intergration • Hosted• Sub-Issues• Centralized Editing • Support• Budget Friendly

  

Page 17: We've Got Issues: Issue Tracking and Workflow in the Digital Library

The Options

Page 18: We've Got Issues: Issue Tracking and Workflow in the Digital Library

We Can Define Our Own Wheels!

Square-wheeled trike. Thanks to Jeff Atwood at www.codinghorror.com.

Page 19: We've Got Issues: Issue Tracking and Workflow in the Digital Library

  

  

Links:http://www.slideshare.net/group/biodiversity-heritage-libraryhttps://biodivlib.wikispaces.comhttp://www.biodiversitylibrary.org

Credit and Many Thanks to: Grace Costintino!Suzanne Pilske!

Bianca Lipscomb!Martin Kalfatovic!

Erin Thomas Biodiversity Heritage Library [email protected]

THANKS FOR LISTENING!