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WEST MICHIGAN CENTER FOR ARTS + TECHNOLOGY
JAMON ALEXANDERDirector of Workforce Development
“Flipping the Script on Soft Skills”
Provide a culture of opportunity for people to create social and economic progress in
their lives and community.
ADULT WORKFORCE DEVELOPMENT
Medical Billing (CRCS)Medical Coding (CPC)Pharmacy Technician (CPhT)
WMCAT Students
● Adults living with under/unemployment
● 94% women● 66% earned less than $15k
(2017)● Head of household
“For the first time in my life, I have a choice in what I want to do.”
AmberPharmacy Technician
ADULT WORKFORCE DEVELOPMENT
● On-site Michigan Department of Health and Human Services (MDHHS) Case Manager
● On-site mental and behavioral health clinician
● Support with barriers to workforce (housing, transportation, childcare, etc).
“What will I say when they ask why they should choose me? What do I have to offer?
HeatherMedical Coding
ADULT WORKFORCE DEVELOPMENT
Leadership by Design● Community Curation● Authentic Leadership● Power skills● Social Capital
“I can’t show you the real me. If I did, you would never have let me in the program”
LakeshaMedical Coding
ADULT WORKFORCE DEVELOPMENT
BurningQuestions?
LEADERSHIP BY DESIGNReimagined personal and professional development integrated into career training.
Students explore the power of their stories—and how those experiences form advantages, attributes, mindsets and skills that can be assets in the workplace.
Employers are engaged throughout the process to build social capital and for a more equitable recruiting and on-boarding experience.
Community Curation
DISC Profile
Culture-building Activities
Empathy Listening
Rules of Engagement
30:30 Partners
Authentic Self
Emotional Intelligence
Vulnerability
Growth + Agile mindset
Reframing Lived Experience
ID core values
COMMUNITY
HOMEWORK
AUTHENTIC SELF
Power Skills
Resume Development
Interview Prep + Practice
Managing Time
Setting SMART GOALS
Healthy Conflict
Financial Health
Social Capital
Mix + Mingle
Employer Engagement
Alumni Engagement
Bonding Within #WMFAM
TWO
GENERATION
APPROACH
Created a two-gen
evaluation report
Organizationally we use
HCD to constantly reflect
to revise and refine what
we are doing so we can
best serve every student
that walks through our
doors.
MEASURMENT
Two-generation programming supports WMCAT’s
mission to provide a culture of opportunity for
people to make social and economic progress in
their lives and community.
JAMON ALEXANDERDirector of Workforce Development
WEST MICHIGAN CENTER FOR ARTS + TECHNOLOGY