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Health Scrutiny Committee Tuesday 13 December 2011

Jan Filochowski

Chief ExecutiveWest Hertfordshire Hospitals NHS Trust

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st Current State of the Health of the Trust

• Surviving in challenging times

• Service rationalisation

• Maintaining and improving quality

• Not without concerns, specifically:1. Emergency pressure

2. Patient experience

3. Savings

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Emerging issues, difficulties overcome and challenges on the horizon

• Hospital Mortality Rates, SHMI indicator– Within the expected range

• Care Quality Commission (CQC) Visit– No Major concerns

• Delayed Transfers of Care– A shared problem

• Pathology

• Foundation Trust Status

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st Impact of regional & national change

• Local Clinical Commissioning Groups (CCGs)

• Strategic Health Authority Clusters

• Health and Wellbeing Boards

• Future Investment:– Watford– Hemel Hempstead– St Albans

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st And how are we doing now?

2010 - Patient Experience Network, for ‘Going for Gold’

In 2011: In CHKS 40 top hospitals for 2011 In top 6 hospitals for CHKS Quality of Care Global Business Excellence Awards - ‘Going for Gold’ -

Winner Healthcare People Management Association Awards 2011 –

Finalist and Overall Winner of all Categories HSJ Patient Safety Awards – Enhanced recovery – Finalist HSJ Best Social Marketing Project - ‘Going for Gold’ – Finalist HSJ Staff Engagement - Outpatient Service Development –

Finalist