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West Dunbartonshire Council - Planning and Building Standards

Planning Enforcement Charter

March 2016

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What is Planning Enforcement?

Many types of development require planningpermission or other related consents.Sometimes, either by accident orintentionally, developers or householdersundertake work without the necessarypermission, or fail to implement correctly thepermission they have been given. This iscalled a breach of planning control.

Possible breaches of planning control can include:• carrying out physical work or changes of use

without the required planning permission;• failure to comply with conditions attached to

a planning permission;• carrying out development otherwise than in

accordance with the approved plans orspecifications;

• works in breach of special planning controls,including those relating to listed buildings,conservation areas, tree preservation ordersand advertisement control

Councils have powers to take enforcementaction, if they consider it is in the publicinterest to do so. The Council’s planningenforcement function is administered by theDevelopment Management team, within the


Planning & Building Standards service.Building Standards have separate powersunder the Building (Scotland ) Act 2003.

The purpose of planning enforcement is toresolve any problems , rather than to punishthe mistake.

Key points on Planning Enforcement:• Enforcement is a discretionary power,

and any enforcement action must be inthe public interest;

• We will work to resolve the problem,not punish the breach;

• Any enforcement action will beproportionate to the scale of thebreach;

• The Council will not act as an arbiterfor neighbour or boundary disputes.

About this Charter

This charter explains how the enforcementprocess works in the West DunbartonshireCouncil’s planning authority area*, includingthe enforcement powers available to theCouncil and the service standards whichdevelopers and objectors can expect fromthe Council.

The aims of this charter are to explain theenforcement process, and to ensure that ouradopted procedures are fair and reasonable;that all interested parties are kept informed ateach stage of the process; and that they areclearly made aware of anything which isrequired of them.

Breaches of planning control are an issuewhich concerns many members of the public.We welcome your comments on this charter,and any suggestions you may have abouthow we could improve the planningenforcement service further.

We will monitor the delivery of planningenforcement functions to ensure that thecharter’s service standards are met.

* Please note that all enforcement of planning control within the

boundaries of the Loch Lomond and the Trossachs National Park is

the responsibility of the Loch Lomond and the Trossachs National

Park Authority, whose contact details can be found at the end of

this document.


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Identifying Breaches of PlanningControl

Members of the public have an importantrole in reporting potential breaches ofplanning control including the monitoring ofplanning conditions. Due to the largenumber of permissions granted each year it isnot possible for the Council to activelymonitor every site.Any concerns about unauthorised work orbreaches of conditions can be raised with theCouncil by email, or telephone. Issues canalso be reported by letter or at one of theCouncil’s One Stop Shops.

Please note that the preferred method ofcommunicating with all parties is by email ifthis is possible and where there is no legalor procedural need for traditional letters.

When reporting a potential breach ofplanning control it is important to providethe following information:

• the address of the property concerned;• the name and address of the person carrying

out the breach (if known);• details of the alleged breach of planning

control (including any times and dates ifrelevant);

• an explanation of any problems arising fromthe alleged breach; and

• your own name, address and contact details

Note that anonymous complaints will notnormally be investigated. The Council willnot normally disclose who has made acomplaint without that person’s agreement,however developers do have the right toaccess certain information about their casesunder the Environmental Information(Scotland) Regulations 2004 and the Freedomof Information (Scotland) Act 2002, and thatinformation may include complaintscorrespondence.

Sometimes complaints arise over matterssuch as disputes over ownership boundaries,rights of access or damage to property. Theseare private legal matters over which theCouncil has no remit, in which case we willnot investigate further. However, the Counciloperates a Mediation Service which may beof assistance in such situations, and detailscan be found at:

www.west-dunbarton.gov.uk/community-life-and-leisure/crime-prevention-and-community-safety/neighbourhood-mediation-service

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Stages of Enforcement Investigating Possible Breaches ofPlanning ControlThe information received will be first checkedto ensure that it involves a possible breach ofplanning control. It is important thatmembers of the public reporting breachesprovide as much information about it aspossible in order to help speed up theinvestigation. The Council will acknowledgereceipt of enforcement complaints by emailor letter within 5 working days, providingcontact details for the investigating officer.

For most enforcement cases it is necessaryfor the planning officer to visit the site and todiscuss the situation with the developer. Sitevisits will take place as soon as practical, butmay take several days depending onresources. Priority will be given to urgentsituations such as a clear public safetyconcern or damage to a listed building. Incases where we have not been provided withthe developer’s contact details it can alsotake time to track down and make contactwith whoever is responsible for the allegedbreach, especially in the case of vacant sitesand absentee landlords. We aim to carry outat least a preliminary investigation of thebreach within 10 working days of receiving acomplaint, including making contact with the

developer to explain the alleged breach andrequest any further information that may benecessary.

Council planning officers have powers toenter land or buildings to:

• establish whether there has been a breach ofplanning control;

• check if there has been compliance with aformal notice;

• check if a breach has been satisfactorilyresolved.

In many cases the investigation can beconcluded fairly quickly as it will be clearwhether or not a breach of planning controlhas taken place, but in some situations thiswill take significant longer. Officers may haveto monitor a site over an extended period toestablish what is taking place or to gatherevidence for any enforcement proceedings.Depending on the circumstances,occasionally complainants may be asked tokeep a diary of events. The Council will keepinterested parties informed of progress insuch cases, and they should feel free tocontact the case officer for an update. Clearrecording of progress at each stage of theprocess and the decisions which have beenreached will take place.


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Determining whether there is aBreach of Planning Control

It is important that the Council establishwhether or not any breach of planningcontrol has actually occurred, and preciselywhat any breach is.

Sometimes the investigation will reveal thatonly part of the development is actually abreach of planning control. In suchcircumstances, the Council’s enforcementpowers are limited to those aspects of thedevelopment which require planningpermission.

The extent to which enforcement action willbe pursued will depend on whether thedevelopment complies with the policies ofthe local development plan. The decision topursue enforcement action rests with theCouncil.

Time Limits for Enforcement

In determining whether a breach of planningcontrol has taken place, the Council is boundby statutory time limits. If an unauthoriseddevelopment or activity has existed for a longperiod of time it effectively becomes immune

from enforcement action.

The main time limits are known as the FourYear Rule and the Ten Year Rule:

• the Four Year Rule applies to“unauthorized operational development” (i.e.the carrying out of building, engineering,mining or other physical works), and also thechange of use to a single dwellinghouse.

• the Ten Year Rule applies to all otherdevelopment, including other changes of useand breaches of conditions.

If there has been no formal enforcementaction during this time, after these timeperiods expire the development becomes

lawful and no further enforcement action canbe taken. However, these rules may not applyin cases where there has been deception onthe part of the developer (such as deliberateefforts to hide an unauthorised developmentor to mislead the planning authority about itsuse), and development which becomes lawfulunder these rules may not be able to intensifyor expand without the need for furtherplanning permission.

These time limits for enforcement do notapply to breaches of listed building,conservation area or advertising controls.

Retrospective Applications

The outcome of many enforcement casesmay be the submission of a retrospectiveplanning application. They are dealt with inthe same way as other planning applicationsand are subject to the same consideration.

The invitation to submit a retrospectiveapplication, in no way implies thatpermission will necessarily be granted.

In cases where planning officers considerthat a development is clearly unacceptable orthat it is giving rise to negative impacts upon

the environment or local amenity whichrequire to be addressed immediately, aretrospective application will not normally besought. However, the Council cannot preventa developer submitting a retrospectiveapplication should they so wish.

If the changes are minor it may be possiblefor the developer to apply retrospectively fora non-material variation however it is for theCouncil to determine what constitutes a non-material variation and whether it isacceptable or not.

Exercising Enforcement Powers

The pursuit of formal enforcement action isonly considered once the existence of thebreach has been established and the possibilityof resolving the problem by other means hasbeen explored. It is preferable to resolveproblems through negotiation in the firstinstance. In general, the Council will onlypursue enforcement where there is a clearbreach of planning control and significantlyaffects public safety and public amenity. Inmany cases this approach is successful, so onlya relatively small proportion of cases result informal enforcement action.

Even where it is has not been possible toresolve the breach through negotiation or aretrospective application; this does notnecessarily mean that formal enforcementproceedings will be expedient. The purpose ofplanning enforcement is to resolve theproblems, not to punish the mistake. Insituations where the developer has failed tosubmit a retrospective application but theunauthorised development is considered to beacceptable in planning terms, enforcement isunlikely to be taken. Equally, for minorcontraventions where the impacts of thebreach are negligible it may be judged that thesituation does not merit further action. If theCouncil decides that no further action is

merited, it will write to objectors and advise ofthe outcome. In such circumstances the Councilwould reserve its right to revisit the issue in theevent of any significant change incircumstances in the future. Failing to obtainthe necessary permissions may result in thedeveloper experiencing legal and timedifficulties should they attempt to sell theirproperty in the future.

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Enforcement of AdvertisementControl

The display of advertisements is covered bythe Town and Country Planning (Control ofAdvertisements) (Scotland) Regulations 1984.Many advertisements are displayed with‘deemed consent’ which means they do notrequire consent provided they meet thevarious criteria and conditions set out in theregulations. One of these conditions is thatthe landowner has given permission for theadvertisement to be displayed on their land.

Displaying an advertisement incontravention of the regulations is an offenceand, if convicted in court, an offender can befined up to £200 plus £20 per day for each daythat the offence continues after conviction.

Where advertisements are displayed withoutthe required advertisement consent, or inbreach of the conditions of such consent, theCouncil can serve an advertisementenforcement notice. This specifies what isrequired (such as removal of theadvertisement) and the time period forcompliance (usually at least 28 days,although this can be reduced to 7 days wherethe advertisement is detrimental to public

owner as a civil debt.

Where ad hoc banners and signs aredisplayed remotely from the businesspremises or activity to which they relate,limited opportunity will be given to the partyresponsible to remedy the matter voluntarily,if they can be readily identified. Direct actionmay be taken as the first response if there aretraffic safety or site sensitivity issues.

safety, or where it can be removed withoutany other work being required). There is aright of appeal against the notice to theScottish Ministers.

An advertisement enforcement notice canalso require that a particular piece of landshould not be used to displayadvertisements. This remains in force evenafter the original advertisement is removed,so any subsequent advertising on this sitewould amount to a breach of the notice.

In the event of failure to comply withadvertisement enforcement notice theCouncil has powers to remove theadvertisement concerned and to seekrecovery of the costs of so doing from the

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Monitoring of our Quarries andLandfill Sites

Quarries and landfill sites have majorimpacts on the landscape and restorationrequirements require regular monitoring.There are two quarries within the area(Sheephill and Dumbuckhill) and two landfillsite (Auchencarroch and Rigangower) it hasbeen agreed by the Council that these siteswill be formally monitored on an annualbasis during the month of May, in order toallow the preparation of an annual report.These sites would be visited more frequentlyshould this be needed, for example ifcomplaints are received or if complianceissues come to light during the formalmonitoring visit. Compliance monitoringguidance has been produced and duringthese site visits the current progress of theoperations will be recorded and compliancewith the conditions of the relevantpermissions will be monitored. Also theprogress of the restoration scheme will berecorded and discussed with the operator.Notes of the site visit and updatedinformation on the compliance withconditions will be recorded in the caserecords.

Planning Contravention Notice (PCN)Such notices are used as part of theinvestigation process, to obtain informationabout activities on land where a breach ofplanning control is suspected. Such noticesare used where the ownership of a site is notclear, if the developer does not provideinformation willingly, or in cases whereevidence is being gathered as a prelude toformal enforcement action. The noticespecifies information which the recipient isrequired to provide to the Council in writing

Notice Requiring a RetrospectiveApplication for Planning Permission(Section 33A Notice)Such notices can be served on developerswho have carried out work without thenecessary planning permission, and theeffect of the notice is to require thesubmission of a retrospective application forthe unauthorised work. If the developer failsto comply with this notice this fact will serveas evidence in any further enforcementaction (such as an enforcement notice).Additionally, until it is complied with orwithdrawn the Section 33A Notice remains onthe Councils’ enforcement register and willshow up on property searches if thedeveloper tries to sell the property.

Statutory Enforcement Powers andNotices

If it is decided to pursue formal enforcementaction, there are various different statutorynotices and powers which the Council canemploy, depending upon the circumstances.The main types of statutory enforcementpowers are described below. Most statutorynotices are served on the owners, occupiersand any other persons believed to have ininterest the site or to be carrying outoperations on it, but they are referred tosimply as the “developers” below.

Town & Country Planning (Scotland) Act 1997


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within 21 days. This may include suchquestions as what their interest is in the land,or what they are using the land for. Failure tocomply with the notice is an offencepunishable on conviction by a fine of up to£1,000, or up to £5,000 for the provision offalse or misleading information.

Enforcement NoticeThis is the most commonly used type ofstatutory enforcement action. Anenforcement notice can be used wheredevelopment has taken place without thebenefit of the required planning permissionincluding breach of planning conditions. Anenforcement notice will specify what thealleged breach of planning control is, andwhat steps must be taken to comply with thenotice (for example cessation of anunauthorised use or the alteration ordemolition of an unauthorised structure).

An enforcement notice will also specify thetime periods for when the notice will takeeffect (which cannot be less than 28 days afterits date of issue), and also the period forcompliance with the notice after it has takeneffect. There is a right of appeal to theScottish Ministers against an enforcementnotice, but this must be lodged prior to the

notice taking effect. In the event of an appealthe requirements of the notice aresuspended until a decision is reached. Thecompliance period allowed will depend uponthe circumstances of the case.

Failure to comply with an enforcement noticeis an offence, and on summary convictionmay lead to a fine of up to £20,000. For themost serious cases a conviction onindictment is punishable by an unlimitedfine. Alternatively, the Council can issue afixed penalty notice of £2,000 (reduced to£1,500 if paid within 15 days), the non-payment of which within 30 days would resultin the matter being referred to the courts. Inaddition to the potential fine, the Councilmay also take direct action to securecompliance with the requirements of thenotice.

Breach of Condition Notice (BCN)In situations where the conditions of aplanning permission have not beencomplied with the Council has the option ofserving a Breach of Condition Notice as analternative to an enforcement notice. It willspecify the steps which the developer isrequired to take in order to comply with thenotice, and the period for compliance (a

minimum of 28 days from the date of thenotice). The advantage is there is no right ofappeal against a Breach of Condition Notice.Failure to comply is an offence, with a fine onconviction of up to £1,000. Alternatively, theCouncil can issue a fixed penalty notice of£300 (reduced to £225 if paid within 15 days),the non-payment of which within 30 dayswould result in the matter being referred tothe courts.

Direct ActionFailure to comply with the terms of anenforcement notice can result in the Councilcarrying out the specified work itself, forexample by arranging the demolition ofunauthorised building. The Council mayrecover the costs of this from the landowneror lessee however direct action is only takenfor the more significant cases.

Stop Notice and Temporary Stop NoticeOccasionally a breach of planning controlgives rise to such serious or irreversiblenegative impacts that it is necessary to haltthe breach immediately, without the 28 daydelay involved in an enforcement notice. Insuch circumstances the Council can serveboth an enforcement notice and a stopnotice. The stop notice is able to specify a

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shorter period for taking effect (a minimum of3 days from service of the notice).

Temporary stop notices are for circumstancesof such urgency that even a delay of a fewdays in prohibiting the unauthorised worksor use would be unacceptable. A TemporaryStop Notice takes effect immediately (i.e.without the 3 day delay involved in a normalstop notice) and does not need to beaccompanied by an enforcement notice, butit only applies for a limited duration (up to 28days) after which it ceases to apply. Thisrequires an immediate stop to the harmfulactivity whilst giving the Council time tocarry out further investigation and to issuean enforcement notice and stop notice.

A stop notice or Temporary Stop Notice willspecify what activity must cease. This willtypically only cover the most serious aspectsof the breach of control which are required tostop immediately, whereas an associatedenforcement notice will address the whole ofthe breach.

There is no right of appeal against a stopnotice or Temporary Stop Notice, and failureto comply is an offence punishable by a fineof up to £20,000 on summary conviction or

an unlimited fine if convicted on indictment.However, the developer can seek a judicialreview of the notice, and they can also appealto the Scottish Ministers against theaccompanying enforcement notice. If thecourts consider that a stop notice or TSN wasserved without due cause, or if theenforcement notice is quashed on appeal, theCouncil may be required to compensate thedeveloper for the costs of having to stop work.The use of stop notices and Temporary StopNotices is therefore reserved for only the mostserious and urgent situations.

Interdict and Interim InterdictThe Council can apply to the courts for aninterdict to restrain or prevent an actual orapprehended breach of planning control. Aninterim interdict is a temporary interdict madeuntil the court reaches a final decision onwhether to grant an interdict. Breaching aninterdict or interim interdict is treated as acontempt of court, which is an offencecarrying heavy penalties including possibleimprisonment.

Although the Council can seek an interdict inrelation to any breach without having to useother powers first, in practice suchproceedings involve significant legal costs so

would only be employed as a last resort forthe most serious cases or whereenforcement notices have been ignored inthe past.

Planning (Listed Buildings & ConservationAreas) (Scotland) Act 1997

ProsecutionIn extreme cases of unauthorised works to alisted building or within a conservation areathe damage may not be capable of beingremedied by the Council’s enforcementpowers, for example if the building has beencompletely destroyed. As it is an offence tocarry out work to a listed building without


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the required listed building or conservationarea consent, the Council can report suchcases directly to the Procurator Fiscal withoutthe need for any prior enforcement action.The offence is punishable by up to a £50,000fine or six months imprisonment on summaryconviction, or an unlimited fine and/or twoyears imprisonment if convicted onindictment. As with all fines imposed by thecourt for breaches of planning control, thelevel of any fine will be determined withregard to any financial benefits accrued bythe guilty party as a result of the offence.

Listed Building Enforcement NoticeThis is used for works being carried out to alisted building or within a conservation areawithout the required consent or in breach ofa condition of such a consent. A ListedBuilding Enforcement Notice can require thatthe building/site be restored either to itsformer state, to the state required by thecondition which has not been complied, or tosuch other state as the Council may considersufficient to alleviate the effect of the breach.There is a right of appeal to the ScottishMinisters.

Failure to comply is an offence, and may leadto a fine of up to £20,000 on summary

conviction or an unlimited fine for convictionon indictment. Alternatively, the Council canissue a fixed penalty notice of £2,000 for thefirst Listed Building Enforcement Notice.Continued non-compliance attract escalatingfines of £3,500 for a second notice and £5,000for a third or any subsequent notices. Thelevel of fixed penalty fines is reduced by 25%if paid within 15 days, whereas non-paymentwith 30 days would result in the matter beingreferred to the courts.

Listed Building Stop Notice and ListedBuilding Temporary Stop NoticeThese are similar to planning stop notices asdescribed above, but relate to developmentin breach of listed building and conservationarea controls.

Listed Building Repairs Notice andCompulsory PurchaseIf the Council considers that the owner of alisted building is not taking reasonable stepsto properly maintain a listed building, it mayinitiate a process leading to compulsorypurchase of the building.

The first step is the service of a repairs noticeon the owner of the building. It advises theowner of the steps which the Council

considers necessary for the properpreservation of the building, and explainsthat if these are not carried out within aspecified timescale the Council may initiatecompulsory purchase proceedings. There isno right of appeal against the Repairs Noticeand no offence of non-compliance. However,owners and other interested parties canchallenge an application for compulsorypurchase.

In the event of the owner failing to carry outthe works specified, the Council may seek acompulsory purchase order from the ScottishMinisters. If this is granted, thecompensation payable to the owner will haveregard not only to the market value of thebuilding but also to the costs likely to beincurred by the Council in restoring thebuilding to an appropriate condition. If it isjudged that the owners have deliberatelyallowed the listed building to fall intodisrepair in an attempt to justify itsdemolition then minimal compensation maybe payable.

These procedures would involve significantlegal costs and financial risks for the Council,so they would only be used in the mostserious cases.

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Urgent Works to Unoccupied ListedBuildingsIf it appears that works are urgently requiredto preserve an unoccupied listed building,the Council may serve notice on the ownergiving them 7 days to undertake these works.Should the owner fail to carry these worksthen the Council can arrange to have theworks carried out itself, and maysubsequently seek to recover the costs ofdoing so from the owner. The owner canchallenge the payment or the amount ofthese costs, in which case a decision on theissue will be made by the Scottish Ministers.

Tree Preservation Orders (TPO) andTrees in Conservation AreasIt is an offence to wilfully cut down, uproot,destroy or damage a tree which is subject to aTree Preservation Order or within aconservation area. Prosecution may besought in serious cases, in which case theoffence is punishable by a fine of up to£20,000 on summary conviction or anunlimited fine if convicted on indictment.

Any person who has removed or damaged aprotected tree without the necessary consentmust plant a replacement tree of anappropriate size and species as soon asreasonably possible, unless otherwise agreedwith the Council. Should they fail to do so,the Council may serve a notice requiringappropriate re-planting. There is a right ofappeal against such a notice. Failure tocomply with the notice may result in theCouncil taking direct action to carry out there-planting and recovering the costs of doingso from the owner. Wilful obstruction of thiswould be an offence liable to a fine of up to£1,000 on summary conviction.

Other Relevant Planning Powers

Amenity Notice or Wasteland NoticeThe Council to serve a notice on the owner,lessee or occupier of land, if it considers thatthe condition of the land is adverselyaffecting the amenity of any part of their area.The Notice specifies the steps considerednecessary to reduce the adverse effect withina specified timescale. This notice can be usedfor buildings as well as land. There is a right ofappeal to the Scottish Ministers against suchnotices. In the event of non-compliance theCouncil can enter the land, undertake thesteps necessary to comply with the notice,and seek recovery of its costs from the owner.


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development has been completed.

Certificates of Lawful Use orDevelopment (CLUD)This allows the developer to establish theplanning status of land. A Certificate ofLawfulness of Existing Use or Developmentcan be used to confirm that an existing use oractivity or in breach of a condition hasalready taken place is lawful It is defined aslawful if enforcement action cannot be takenagainst it. This may be that planningpermission is not required or the use oroperation took place and the time forenforcement action has expired. Time Limitsfor enforcement are outlined above.

A Certificate of Lawfulness of Proposed Use orDevelopment confirms that what is beingproposed would be lawful and would notrequire planning permission ie it is permitteddevelopment or already has planningpermission.

In both cases the onus of proof lies with theapplicant. Certificates can be revoked if itsubsequently appears that false ormisleading information has been submittedwith an application. The above Certificates donot mean that planning permission has beengranted but the use of development is lawfuland immune from enforcement action.

Notification of Initiation ofDevelopment(NID); Notification ofCompletion of Development(NCD) andDisplay of Notices while Development iscarried outWhile these are not planning enforcementnotices, these Notices are intended toimprove the monitoring of development byrequiring confirmation that developmenthas commenced and been completed. Forexample this will allow planning conditionsto be checked for compliance.

Site Notices which apply to majordevelopments help to raise awareness ofproposed developments in the area. Theycontain basic information about the site andthe proposed development. It providescontact details where further details of thedevelopment can be found or reportingalleged breaches of planning control. It is abreach of planning control of failing todisplay a site notice when required to do so.

Starting a development without submitting aNotice of Initiation of Development is abreach of planning control and the Councilmay consider enforcement action. The Noticeof Completion of Development requires adeveloper to submit a further Notice after

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Enforcement Powers

The Planning Enforcement powers availableto the Council are set out in Part IV of theTown and Country Planning (Scotland) Act1997 and in Chapter IV of the Planning (ListedBuildings and Conservation Areas )(Scotland) Act 1997. The Planning Acts areavailable from The Office of Public SectorInformation (OPSI) at www.opsi.gov.uk.

Government policy on planning enforcementis set out in Circular 10/2009,”PlanningEnforcement”. This document is availablefrom the Scottish Government and can beviewed electronically atwww.scotland.gov.uk/planning.

Information on CurrentEnforcement Proceedings

Details of outstanding enforcement notices,Breach of Condition Notice and Stop Noticesand other formal enforcement proceedingsare recorded in the Council’s EnforcementRegister. You can inspect the register and thedocuments online www …….

Responsibility for Exercise ofEnforcement Powers

The majority of enforcement proceedings areundertaken by planning officers underdelegated powers; however in a smallnumber of more significant cases authoritymay be sought from the Planning Committee.

Appeals against enforcement proceedingsare to the Scottish Ministers, but in mostcases the determination of appeals isdelegated to Reporters from the ScottishGovernment’s Directorate of Planning &Environmental Appeals.


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Enforcement Contacts

Contact details for reporting suspectedbreaches of Planning control:Development Management TeamWest Dunbartonshire CouncilEmail: [email protected]: 0141 951 7941Address: Aurora House3 Aurora AvenueClydebankG81 1BF

Contact details for general enquiries onPlanning issues:Planning & Building Standards WestDunbartonshire CouncilEmail: [email protected]: 0141 951 7941

Contact details for complaints regarding thelevel of service:Ms Pamela CliffordManager of Planning & Building StandardsEmail: [email protected]: 0141 951 7938

Other useful contacts – enquiriesregarding building warrants:

Building Standards TeamWest Dunbartonshire CouncilEmail: [email protected]: 0141 951 7941

Loch Lomond and The Trossachs NationalPark and Planning AuthorityPlanning Information OfficerEmail: [email protected]: 01389 722 024

Complaints regarding the content ofadvertisements should be made to theAdvertising Standards Authority via itswebsite www.asa.org.uk/asa

For general enquiries regarding the Planningsystem:The Scottish Government – Planning helplineTel: 0845 774 1741

Planning Aid for Scotland provides a free andindependent advice Service for individualsand community groups across Scotland -http:// www.planning-aid-scotland.org.uk orcall the helpline 0845 603 7602.

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