THE MATURING ROLE COMMUNITY CARE PROVIDERS PLAY IN SUCCESSFUL CARE TRANSITION

Wendy Hill, Portfolios Manager, Health and Ageing, KinCare

24 July 2014

About Us

In Home Care Specialist

Established 1992

Community nursing, transition care, allied health, case management, home care packages, HACC services, NRCP Respite services, disability support programs, supported accommodation, private and commercial services

Community nursing, transition care, allied health, case management, home care packages, HACC services, NRCP Respite services, disability support programs, supported accommodation, private and commercial services

Aged careDisability care

Health carePrivate services

Delivered 950,000 hours

of care last year

Supported 12,400 people to remain at

home

Programs

Better Health Connections

Grants

Medicare Local Grants

Local Health District Contracts

Ambulance Contracts

Private Health Fund Contracts

Social Support Virtual

Technology Model

Clients at the centre

• Client, Carer, Family Support networks• Support networks

• GP and health care team• Special needs groups• Peak bodies, specialist

services and supports

Our Approach to Care

Organisational

Employees

KinCare Management

Communication

Communication Plan

Continuum of Care

Clients and families

KinCare programs, services and supports are designed to support people across the lifespan.

Referral Sources

Client

Quality of life philosophy

• Comprehensive assessment• Validated tools• Clinical care pathways• Core and trigger forms• Core and trigger forms• Goal setting• Care planning• Linkage and referral• Review and reassessment• Client outcome measures• Program outcome measures

Sample Service Offerings

KinCare initiatives

Electronic assessment tools

Diabetes Nursing

Virtual social support Small group outings

Virtual social support

Considerations

Staff Partnerships

Thank you

Wendy Hill Ph 1300 733 510 Fax 1300 733 520wendy.hill@kincare.com.au www.kincare.com.au