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VOIP CO Site Server Applications Complete VOIP CO Site Service Platform Provider

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Page 1: Welltech VOIP Server Applications - ANDA … CO Site Server Applications ... • Saudi Arabia • Hungary • France ... 5 Levels of Reseller Flexible Rate Plan Postpaid Service

VOIP CO Site Server Applications

Complete VOIP CO Site Service Platform Provider

Page 2: Welltech VOIP Server Applications - ANDA … CO Site Server Applications ... • Saudi Arabia • Hungary • France ... 5 Levels of Reseller Flexible Rate Plan Postpaid Service

Welltech VOIP Server Building Blocks

SIPH.323PSTN

PRO 9510CPE Provisional Server

WellGate 52xxWellGate 55xxTrunk Gateway

WellSC 5900Signal Converter

WellBG 5800Session Border

WellSIP 6500 SIP Proxy Server

WellXfer 6300Conference Bridge

SIPIVR 6800Application Server

WellBilling 6600Billing Server

IPCentrx 6850Enhanced Service

WellRTP 5100RTP Proxy

WellREC 5600VOIP Recorder

Page 3: Welltech VOIP Server Applications - ANDA … CO Site Server Applications ... • Saudi Arabia • Hungary • France ... 5 Levels of Reseller Flexible Rate Plan Postpaid Service

APTG MAPTG M--TaiChungTaiChung VoIP Service PlatformVoIP Service PlatformEstablisedEstablised by Welltech in July, 2007by Welltech in July, 2007

Broadband Access IP Network

Internet

APTG existing PSTN switch

LEALawful Enforcement AgencySimilar to CIA/FBI in USA

HI-1HI-2HI-3 IP Recorder

WellREC 5600120-ch x 4 units

ConferenceWellXfer 6300

120-ch x 4 units WellBG 580010 units

Alctel Softwitch50K subscribers

OnlyCisco 5400WG5260 4E1ISDN PRI

WellSIP 6580 (HA)Active/Stanby Redundant

200K subscribers

IP-Network

RTP

E1/RTP

IPCentx 6850 Voice mailand auto-attendant

120-ch x 5 units WG52604E1 SS7gateway x 8 units

SIU

Support HI-1, HI-2 and HI-3Lawful Interception

WellBilling 6600Active/Standby Redundant50k subscribers x 2 units

• Welltech provide Pre-Paid Billing serverfor CPE device call to PSTN phone

• Post-Paid use APTG existing PSTN Billing• Main CPE are 2, 4, 8, 24, 32 port FXS GW

and IP Phone install at enterprise/office.

• APTG (Asia Pacific Telecom Group) is an Telecom operator in Taiwan.http://www.aptg.com.tw

• Welltech help APTG to install thisplatform in service now.

• This reference site prove Welltechhas capability to provide carrier gradetelephony solution.

Page 4: Welltech VOIP Server Applications - ANDA … CO Site Server Applications ... • Saudi Arabia • Hungary • France ... 5 Levels of Reseller Flexible Rate Plan Postpaid Service

Payphone with VoIP Billing Server

E1/ISUP/SS7 PRI

PSTN

Satellite NetworkIP

FXS

RJ-45WG-3502A

WellSIP 6500Active/StandbyRedundant

WG5290

Wellbilling 6600Active/StandbyRedundant Billing

CO Site System Center

Satellite Modem

RS-004

PSTN Type Payphone

• Payphone over IP in operation at TOT Thailand• 40,000 units of Payphone• WellBilling 6600 support Payphone charging

rate table

Page 5: Welltech VOIP Server Applications - ANDA … CO Site Server Applications ... • Saudi Arabia • Hungary • France ... 5 Levels of Reseller Flexible Rate Plan Postpaid Service

Internet

Private Network

PSTN

Database Server

Billing ServerWellBilling 6600

[Active Standby]HA Redundant Proxy ServerWellSIP 6500

Trunk Gateway WellGate 5260

E1 PRI

Router

System Center

VPN

VPN

VPN

VPN

VPN

HubSwitch

Taiwan 350 chain stores[2 pcs IP Phone LP-399 / per store]

Taipei Office

Xin-Dian Office

Tai-ChungOffice

Kao-HsungOffice

PABX

WG 5260

WG 5260

WG 37XX

WG 37XX

LP-399

LP-399

LP-399

LP-399

IP PhoneLP-399

PABX

PABX

PABX

[Total 20,000 users][Total 20,000 users]

TaiwanTaiwan McDonaldMcDonald’’ss Chain Stores Uses Welltech VoIP Chain Stores Uses Welltech VoIP Enterprise Solution Enterprise Solution

Page 6: Welltech VOIP Server Applications - ANDA … CO Site Server Applications ... • Saudi Arabia • Hungary • France ... 5 Levels of Reseller Flexible Rate Plan Postpaid Service

FORMOSA PETROCHEMICAL Enterprise NetworkFORMOSA PETROCHEMICAL Enterprise Network

CISCO 7206T1 Trunk GW CISCO

Call Manager

WellSC 5900H323 to SIPConversion

WellSIP 6500192.x.x.x

SIP Voice GW

H.323 Voice GW

ATU-R

PBX

SIP Voice GW

H.323

H.323 SIP

SIPVP

N

Co

re N

etw

ork

• Expand service from H323 to SIP network• Second biggest Petrochemical company in Taiwan• Employees more than 20,000.

Page 7: Welltech VOIP Server Applications - ANDA … CO Site Server Applications ... • Saudi Arabia • Hungary • France ... 5 Levels of Reseller Flexible Rate Plan Postpaid Service

Reference Installation ListSouth America• Argentina• Brazil• Bolivia• Chile• Colombia• Costa Rica• Ecuador• El Salvador• Mexico• Panama• Peru• Uruguay• Venezuela

Asia Country• China• Korea• Taiwan• Hong Kong• Indonesia• India• Thailand• Malaysia• Singapore• Myanmar

Other Country• USA/Canada• UK• UAE• Norway• Russia• Romania• Saudi Arabia• Hungary• France• Italy• Spain• Congo• Czech Republic• Nigeria• Bangladesh

Page 8: Welltech VOIP Server Applications - ANDA … CO Site Server Applications ... • Saudi Arabia • Hungary • France ... 5 Levels of Reseller Flexible Rate Plan Postpaid Service

A Cost Effective Startup

IP Carrier

SIP

IP Network

Service Center

TCP/IP Based on SIPWeb GUISIP TrunkMultiple Access NAT TraversalTelephony Service5 Levels of ResellerFlexible Rate PlanPostpaid ServicePrepaid ServiceTraffic CollectionCost Effective Startupup-to 1000 subscriber

WellSIP 6500B

SQL DB

Subscriber

Page 9: Welltech VOIP Server Applications - ANDA … CO Site Server Applications ... • Saudi Arabia • Hungary • France ... 5 Levels of Reseller Flexible Rate Plan Postpaid Service

Telephony Features• Call Transfer• Unconditional Call Forward• No Answer Call Forward• Busy Call Forward• Unavailable Forward• Call Forward Notice• Calling Number Screening • Outgoing Number Screening • Digit Manipulation • Caller ID Privacy• Call Waiting• Call Park/Retrieve• Call Camp-on• Call Return• PSTN Number• Attendant Console

• Line Hunting Features• Call Hold• Ring Mobile/PSTN and IP

Phone Simultaneously• Emergency Call• Global Call Pickup• Group Call Pickup• Specified Call Pickup• Find Me• Short Code• Do Not Disturb• Missed Call Notify• ANI Replacement• Calling Name • Hide ANI/Show ANI Prefix• Enable by Phone Set

Page 10: Welltech VOIP Server Applications - ANDA … CO Site Server Applications ... • Saudi Arabia • Hungary • France ... 5 Levels of Reseller Flexible Rate Plan Postpaid Service

NAT Traversal – Pass Private IP

Service Center

TCP/IP

WellSIP 6500B

SQL DB

IP Network

Router

Public IP DevicePrivate IP device

Auto NAT User Detect & TraversalNo CPE Modification RequiredSupport Audio/VideoIntegrated with 5800 & 5100Optimized RTP Resource UsageMultiple Access Ports to Pass ThroughEncrypted to Pass Through

Page 11: Welltech VOIP Server Applications - ANDA … CO Site Server Applications ... • Saudi Arabia • Hungary • France ... 5 Levels of Reseller Flexible Rate Plan Postpaid Service

Pre-Paid Calling Card from PSTN Phone

PSTN #1E1/T1

IP Network

Service Center

TCP/IP

IP Phone call to service number to E1 trunk gateway

IVR 6800GS guide caller to enter Pin code and destination number

Billing server check balance and route this call to destination trunk gateway

Billing server start deducting balance in real time

WellGate 5260

WellBilling 6600

SQL DB

Remote trunk gateway

WellGate 5260

WellSIP 6500/6550 SIP Server

PSTN #2

SIPIVR 6800GS

WG-3512ATA

Page 12: Welltech VOIP Server Applications - ANDA … CO Site Server Applications ... • Saudi Arabia • Hungary • France ... 5 Levels of Reseller Flexible Rate Plan Postpaid Service

Setup your E1/T1 Connections

PSTNE1/T1

IP Network

SIP

Service Center

TCP/IP Web GUISupport SIP/H.323Programmable E1/T1 PRI/QSIG/CASG.723.1/G.729A/G.711T.38 Fax/DTMF RelayDID/DODPSTN/IP IVRSIP <> PSTN CallH.323 <> PSTN CallSIP <> H323 CallH.323 <> H323 CallSIP <> SIP CallNAT FriendlyFlexible Call Control

WellGate 5260

WellSIP 6500B

SQL DB

Page 13: Welltech VOIP Server Applications - ANDA … CO Site Server Applications ... • Saudi Arabia • Hungary • France ... 5 Levels of Reseller Flexible Rate Plan Postpaid Service

Security to Avoid hacking to send Unauthorized traffic to PSTN Termination

PSTN #1E1/T1

IP Network

Service Center

TCP/IP

Install an Switch before ITSP servicePlatform to avoid DoShacking or filter out Unauthorized IP.

Change SIP register port from 5060 to others.

Define Switch HTTPS with IP plus UDP port(1024 to 65536 ), select Less used port.

Use IP and prefix code to exchange traffic with other service provider.

WellGate 5260

WellBilling 6600

SQL DB

Remote trunk gateway

WellGate 5260

WellSIP 6500/6550 SIP Server

PSTN #2

SIPIVR 6800GS

LP-388IP Phone

Switch to Avoid DoS hacking

Switch to avoid DoS hacking

Page 14: Welltech VOIP Server Applications - ANDA … CO Site Server Applications ... • Saudi Arabia • Hungary • France ... 5 Levels of Reseller Flexible Rate Plan Postpaid Service

When Subscriber Growing

Upgrade 6500B to 6500or WellSIP6550 up to 100,000 usersAdd WellBilling 6600Upto 20K for 6500Upto 500K for 6600

ITSP/Telecom Operator CO Site Service Center

TCP/IP

WellGate 5260

WellSIP 6500/6550

SQL DB

WellBilling 6600

PSTNE1/T1 SIP

IP Network

Page 15: Welltech VOIP Server Applications - ANDA … CO Site Server Applications ... • Saudi Arabia • Hungary • France ... 5 Levels of Reseller Flexible Rate Plan Postpaid Service

Lawful Interception

Service Center

TCP/IP PSTN user recordingVOIP user recordingReal Time Call MonitoringSeparate Voice TrackG.723, G.729, G.711 DecodeMP3 CompressETSI HI2/HI3 ftpUp-to 120 Channels/ChassisBuilt-in 30K Hours StorageExternal NAS/DB SupportStackable ExtendLoad BalanceDetail Call Information LogExternal NAS Server with Raid Disk ArrayCTI Information Attachment

WellGate 5260

WellSIP 6500/6550

SQL DBWellBilling 6600

WellREC 5600 IP Recorder

DB NAS ServerRAID Disk Array

Page 16: Welltech VOIP Server Applications - ANDA … CO Site Server Applications ... • Saudi Arabia • Hungary • France ... 5 Levels of Reseller Flexible Rate Plan Postpaid Service

Adding Voice Mail Service

Service Center

TCP/IP

WellGate 5260

WellSIP 6500/6550

IPCentrx 6850

Multiple LanguagePersonal Voice MailPersonal GreetingEmail Voice Mail NoticeSIP Message Waiting IndicatorAnnouncement ServiceCRBT Service

SIP MWI

Email

Page 17: Welltech VOIP Server Applications - ANDA … CO Site Server Applications ... • Saudi Arabia • Hungary • France ... 5 Levels of Reseller Flexible Rate Plan Postpaid Service

Adding Conference Service

Service Center

TCP/IP

WellGate 5260

WellSIP 6500/6550

WellXfer 6300PSTN/VOIP Conference BridgeShared for all Subscribers64 Parties within a RoomWeb Based Conference ControllerDiscuss & Chairman ModeRecording on DemandScheduled/Ad-hoc Conference Web Initiated ConferenceJoin PromptText Chatting

PSTN

IP Network

Page 18: Welltech VOIP Server Applications - ANDA … CO Site Server Applications ... • Saudi Arabia • Hungary • France ... 5 Levels of Reseller Flexible Rate Plan Postpaid Service

Soft-Phone Service

SP365 Softphone Server

WellSIP 6500/6550

SIP Carrier

Soft-Swtich

Customizable LogoClick to Web Service Full IntegratedG.729A LBRBalance QueryText ChattingVMS Integrated

Page 19: Welltech VOIP Server Applications - ANDA … CO Site Server Applications ... • Saudi Arabia • Hungary • France ... 5 Levels of Reseller Flexible Rate Plan Postpaid Service

Soft-Phone SP-365

© 2007 Welltech Computer Co., Ltd. All right reserved.

Full support SIP Proxy Server Full support SIP Proxy Server WellSIPWellSIP 6500/6550/6500B 6500/6550/6500B Designed for VOIP Service Designed for VOIP Service Provider.Provider.BuiltBuilt--in:in:-- Account Balance DisplayAccount Balance Display-- Voice Mail IndicatorVoice Mail Indicator-- Text Message ChattingText Message ChattingSupport to Customize:Support to Customize:-- SKINSKIN-- Service URIService URI-- Local LanguageLocal Language-- ITSPITSP’’ss own Featuresown FeaturesSIPv2 RFC 3261 ComplianceSIPv2 RFC 3261 ComplianceCodec : G.711, G.729ACodec : G.711, G.729ASupport Acoustic Echo Support Acoustic Echo CancellationCancellation

Page 20: Welltech VOIP Server Applications - ANDA … CO Site Server Applications ... • Saudi Arabia • Hungary • France ... 5 Levels of Reseller Flexible Rate Plan Postpaid Service

WebCall Service

TCP/IP

WellGate 5260

WellSIP 6500/6550 SQL DB

WellBilling 6600

Web Server

Standard SIP basedEasy to Integrate into your WebPersonal Web Soft-phoneCall Me Now CenterPersonal Web Talk LinkNo Subscriber Register is Required Hosted for Enterprise or PersonalMax Current Calls RestrictionDNIS Screening for Web Caller

Page 21: Welltech VOIP Server Applications - ANDA … CO Site Server Applications ... • Saudi Arabia • Hungary • France ... 5 Levels of Reseller Flexible Rate Plan Postpaid Service

Payphone Phone Service

TCP/IP

WellGate 5260

WellSIP 6500/6550 SQL DB

WellBilling 6600

Web Server

IP Network

Coin Pay PhoneThrough VOIPSend Metering/Billing SignalPrepaid/Postpaid SupportReseller ManagementReal Time Billing

Page 22: Welltech VOIP Server Applications - ANDA … CO Site Server Applications ... • Saudi Arabia • Hungary • France ... 5 Levels of Reseller Flexible Rate Plan Postpaid Service

Break Through the ISP Blocking

IPNetwork

IPNetwork

Enterprise User

VOIPProviderVOIP

Provider

WellSIP 6200

Normal VOIPTraffic

Encrypted Voice

Service Center

WellGate 5260

WellSIP 6500/6550

PSTN

Welltech Proprietary Encrypted SIPEncrypted RTPEncrypted T.38Support Encrypted and Normal DeviceRecordableNAT Traversal

Page 23: Welltech VOIP Server Applications - ANDA … CO Site Server Applications ... • Saudi Arabia • Hungary • France ... 5 Levels of Reseller Flexible Rate Plan Postpaid Service

CPE Locking

WellGate 5260

WellSIP 6500/6550

WG 38xx

CPE CheckUser Password ProtectAssign PSTN Number

Page 24: Welltech VOIP Server Applications - ANDA … CO Site Server Applications ... • Saudi Arabia • Hungary • France ... 5 Levels of Reseller Flexible Rate Plan Postpaid Service

PSTN Number Integration

PSTN

WellSIP 6500/6550

221335566

Dial 221335566

22183324

Device IndependentPre-configured device (password protected)Change PSTN Number on the Fly

Page 25: Welltech VOIP Server Applications - ANDA … CO Site Server Applications ... • Saudi Arabia • Hungary • France ... 5 Levels of Reseller Flexible Rate Plan Postpaid Service

Managing CPE

Pro 9510

Internet

NAT

Firmware Management/UpgradeDevice/MAC Level ParametersSupport Behind NAT DevicesSchedule Update/UpgradeDevice ControlDevice Debug LoggingDevice Remote CLI Debugging

Coming Soon

Public IP DevicePrivate IP device

Page 26: Welltech VOIP Server Applications - ANDA … CO Site Server Applications ... • Saudi Arabia • Hungary • France ... 5 Levels of Reseller Flexible Rate Plan Postpaid Service

Service Redundant – 6500/6550Active/StandbyRedundant Heart Beat PathVirtual IP Switch OverRegister Status SyncConnected Call SyncProvisional SyncRTP SyncHitless Fail OverSub-second Fail Over

WellSIP 6500/6550

WellSIP 6500/6550

Virtual IP

Heartbeat

Page 27: Welltech VOIP Server Applications - ANDA … CO Site Server Applications ... • Saudi Arabia • Hungary • France ... 5 Levels of Reseller Flexible Rate Plan Postpaid Service

SIP Server SIP Server WellSIPWellSIP 65506550

•• Up to 100,000 subscribers, 10,000 concurrent callsUp to 100,000 subscribers, 10,000 concurrent calls•• Intelligent Call Routing Intelligent Call Routing •• NAT OnNAT On--Demanded Traversal, Voice NAT/Firewall Router Demanded Traversal, Voice NAT/Firewall Router •• Rich Telephony ServiceRich Telephony Service•• Multiple Access Protocol Multiple Access Protocol •• External RTP Resource External RTP Resource –– WellRTPWellRTP 5100 (up to 384 RTP)5100 (up to 384 RTP)

Subscriber Selectable, load balancing by Subscriber Selectable, load balancing by WellSIPWellSIP 6550 Automatically6550 Automatically

© 2007 Welltech Computer Co., Ltd. All right reserved.

Redundancy Structure READY

Page 28: Welltech VOIP Server Applications - ANDA … CO Site Server Applications ... • Saudi Arabia • Hungary • France ... 5 Levels of Reseller Flexible Rate Plan Postpaid Service

Service Redundant - 6600

Active/StandbyRedundant Heart Beat PathVirtual IP Switch OverIn-memory CacheBalance SyncProvisional SyncCDR Cache & RecoveryHitless Fail OverSub-second Fail Over

WellBilling 6600 WellBilling 6600

6600 Virtual IP

Heartbeat

SQL DB SQL DBVirtual IP

Page 29: Welltech VOIP Server Applications - ANDA … CO Site Server Applications ... • Saudi Arabia • Hungary • France ... 5 Levels of Reseller Flexible Rate Plan Postpaid Service

Extend Unlimited RTP Resource

N+1 Unit RedundantLoad BalancingPreferred RTP FarmFailure DetectionOptimized Network Utilization

WellSIP 6500 Redundant

ISP 2 RTP Farm

ISP Provider 1ISP Provider 1

ISP Provider 2

Central RTP Farm

Page 30: Welltech VOIP Server Applications - ANDA … CO Site Server Applications ... • Saudi Arabia • Hungary • France ... 5 Levels of Reseller Flexible Rate Plan Postpaid Service

Service Redundant – Trunk Gateway

N+1 Unit RedundantLoad Balancing RouteRound Robin RoutePriority Route

WellSIP 6500 Redundant

PSTN

In-Unit Trunk RedundantRound Robin RoutePriority RouteChannel Mask

WellGate 5260/5500 Farm

Page 31: Welltech VOIP Server Applications - ANDA … CO Site Server Applications ... • Saudi Arabia • Hungary • France ... 5 Levels of Reseller Flexible Rate Plan Postpaid Service

Building SS7 Connection

WellGate 5260/5500 Farm

Redundant SS7 GatewaySS7 Link Set

Voice E1

SS7 Gateway 1+1 RedundantN+1 TG RedundantSignal Only SS7 LinkSignal/Voice SS7 LinkISUP Signal ControlUp-to 64 Trunk UnitsUp-to 12 SS7 LinksSS7 to SIP

Page 32: Welltech VOIP Server Applications - ANDA … CO Site Server Applications ... • Saudi Arabia • Hungary • France ... 5 Levels of Reseller Flexible Rate Plan Postpaid Service

SS7 VoIP Gateway SS7 VoIP Gateway WellGateWellGate 5290 Built5290 Built--in SS7in SS7

•• Support with Voice or Signal only SS7 LinkSupport with Voice or Signal only SS7 Link•• ITUITU--T H.323 V4T H.323 V4、、SIP and H.450SIP and H.450•• Up to 4 Programmable E1/T1 TrunksUp to 4 Programmable E1/T1 Trunks•• PSTN Signaling: ISDN/PRI, CAS, MFC R2, QSIG, SS7/ISUPPSTN Signaling: ISDN/PRI, CAS, MFC R2, QSIG, SS7/ISUP•• Support Audio Codec G.711, G.723.1, Support Audio Codec G.711, G.723.1, G.729A, GSMG.729A, GSM•• Support T.38 Fax Relay up to 14400 bpsSupport T.38 Fax Relay up to 14400 bps•• InIn--band and out of Band DTMF Transmissionband and out of Band DTMF Transmission•• Full Web Management InterfaceFull Web Management Interface

SS7 - E1/T1 - VoIPCONNECTION

© 2007 Welltech Computer Co., Ltd. All right reserved.

Wellgate 5290

SS7 GatewaySS7 Link Set

Voice E1

Signal Only SS7 LinkSignal/Voice SS7 LinkISUP Signal ControlSS7 to SIP

Page 33: Welltech VOIP Server Applications - ANDA … CO Site Server Applications ... • Saudi Arabia • Hungary • France ... 5 Levels of Reseller Flexible Rate Plan Postpaid Service

Least Cost Routing (LCR)

WellSIP 6500 or 6550 SIP Server and WellBilling 6600 server supported.

Least Cost Routing ( LCR ) or Quality Of Service ( QOS ) routing policy

Prefix Matched: 002Hunting Method: Radius RouteMatched Length: 0Matched Group: ALL

SIP VOIP Network

WellProxy 6500

WellBilling6600 DB Server

00215678

FXS

00215678WG5250

Carrier 1

Thru. Carrier 1 for Lowest RateTry Second Route to Carrier 2

Access Request

INVITE:00215678

Try first Route to Carrier 1

RejectTry Second

Route to Carrier 2

Carrier 2

Page 34: Welltech VOIP Server Applications - ANDA … CO Site Server Applications ... • Saudi Arabia • Hungary • France ... 5 Levels of Reseller Flexible Rate Plan Postpaid Service

ACD Route

Automatic Call Distribution Routing

Skill 1 Skill 2

WellProxy 6500

IVR 6800GS

Prefix Matched: 000Hunting Method: ACD RouteMatched Length: 0Matched Group: ALLDetail: Skill 1(Priority 9)

Skill 2(Priority 8)

ACD Module

Agent 1 Agent 2 Agent 3 Agent 4 Agent 5 Agent 6

IINVITE:82265699200 OK

ACK

Refer-To: 000111

ACD Request

Assign to Agent 1

INVITE: Agent 1

INVITE: 000111/ 180 Ringing

200 OK / ACK

Page 35: Welltech VOIP Server Applications - ANDA … CO Site Server Applications ... • Saudi Arabia • Hungary • France ... 5 Levels of Reseller Flexible Rate Plan Postpaid Service

ENUM DNS Query

Support ENUM DNS Query featuresWellSIP 6500, 6500B and 6550 supported

Prefix Matched: 0702Hunting Method: ENUMMatched Length: 0Matched Group: ALL

WellProxy 6500 DNS Server

SIP ProxyUser: 0700123434

DNS Query

0702224343

INVITE: 0702224343

INVITE: 0702224343

218.32.223.185

Where is 0702224343

In 218.32.223185

Page 36: Welltech VOIP Server Applications - ANDA … CO Site Server Applications ... • Saudi Arabia • Hungary • France ... 5 Levels of Reseller Flexible Rate Plan Postpaid Service

Internet Traffic Exchange

Service Center

TCP/IP

Incoming IP MatchingIncoming Prefix Matching & RemoveAdding Outgoing PrefixPriority/Round Rabin Routing Whole Sales PrepaidWhole Sales Postpaid

WellSIP 6500

SQL DB

WellBilling 6600

Carrier 1Prefix 111

Carrier 2Prefix 222

Carrier 3Prefix 333Customer 2

Prefix 9112

Customer 1Prefix 9111

Customer 3Prefix 9113

Page 37: Welltech VOIP Server Applications - ANDA … CO Site Server Applications ... • Saudi Arabia • Hungary • France ... 5 Levels of Reseller Flexible Rate Plan Postpaid Service

For Enterprise Business

Service Center

TCP/IP

WellGate 5260

WellSIP 6500/6550

SQL DBWellBilling 6600

WellREC 5600

IPCentrx 6850

Multiple Language Multiple CompaniesAuto AttendantVoice MailMissed Call NoticeAnnouncement ServiceSupport External DB/NASStackable

Page 38: Welltech VOIP Server Applications - ANDA … CO Site Server Applications ... • Saudi Arabia • Hungary • France ... 5 Levels of Reseller Flexible Rate Plan Postpaid Service

EnterpriseNetwork

Hosted PABX (1)

Service Center

TCP/IP

WellGate 5260

WellSIP 6500/6550

SQL DBWellBilling 6600

WellREC 5600

IPCentrx 6850

VOIP Network

Central Control and BillingUse Central ResourceCollect Call TrafficLocal PSTN BackupNetwork Fail-Backup**NAT TraversalSupport Audio/VideoVoice RouterNo Subscriber InsideSimple WEB Configuration

WellBG 5800

Page 39: Welltech VOIP Server Applications - ANDA … CO Site Server Applications ... • Saudi Arabia • Hungary • France ... 5 Levels of Reseller Flexible Rate Plan Postpaid Service

EnterpriseNetwork

Hosted PABX (2)

Service Center

TCP/IP

WellSIP 6500

SIPPBX 6200

SQL DBWellBilling 6600

WellREC 5600

IPCentrx 6850

IP Network

Dedicate IP-PBXWeb GUICentral ManagementNo Customer Server DeviceCollect Call TrafficLocal PSTN BackupNAT TraversalSupport Audio/VideoAuto Attendant Voice Mail16 Parties ConferenceMeet Me ConferencePersonal Conference Room

Page 40: Welltech VOIP Server Applications - ANDA … CO Site Server Applications ... • Saudi Arabia • Hungary • France ... 5 Levels of Reseller Flexible Rate Plan Postpaid Service

Application Server Application Server SIPIVR 6800GSSIPIVR 6800GS

• Enhanced Service Application Server• SIP RFC 3261 Compliance• G.711, G.723.1, G.729A Support• Fully Web Call Flow Editor• Real Time Debugger• Provide IVR, Database, Call Flow Components• Support Channel Bridge, Job, Hook etc.• Prefix based Channel Selection• Hitless Call Flow Update• Support CTI Information Attachment• Easy to Implement Enhanced Service Application

• Enhanced Service Application Server• SIP RFC 3261 Compliance• G.711, G.723.1, G.729A Support• Fully Web Call Flow Editor• Real Time Debugger• Provide IVR, Database, Call Flow Components• Support Channel Bridge, Job, Hook etc.• Prefix based Channel Selection• Hitless Call Flow Update• Support CTI Information Attachment• Easy to Implement Enhanced Service Application

© 2007 Welltech Computer Co., Ltd. All right reserved.

Up-to 120 Universal VoIP Channels

Page 41: Welltech VOIP Server Applications - ANDA … CO Site Server Applications ... • Saudi Arabia • Hungary • France ... 5 Levels of Reseller Flexible Rate Plan Postpaid Service

Hosted IVR Service

PSTN/VOIP Hosted IVRCustomizable IVR FlowDedicate Channel for Hosted EnterpriseAccess to Enterprise Legacy AP/DB by Remote Hook Sever Push Job from EnterpriseExtendable to Hosted Call Center Service

Service Center

TCP/IP

WellGate 5260

WellSIP 6500

SIPIVR 6800GS

PSTN

CompanyB

CompanyA

HOOK Server JOB Server

Page 42: Welltech VOIP Server Applications - ANDA … CO Site Server Applications ... • Saudi Arabia • Hungary • France ... 5 Levels of Reseller Flexible Rate Plan Postpaid Service

What can you do at SIPIVR 6800GS ?What can you do at SIPIVR 6800GS ?• VOIP Prepaid Service• VOIP Call Back System• IP Centrex• Coloring Ring Back Tone• Announcement Service• Audio Broadcasting• Auto Attendant• Centralized IVR• Outbound Dialer System• VoIP Call Center• ACD

• VOIP Prepaid Service• VOIP Call Back System• IP Centrex• Coloring Ring Back Tone• Announcement Service• Audio Broadcasting• Auto Attendant• Centralized IVR• Outbound Dialer System• VoIP Call Center• ACD

© 2007 Welltech Computer Co., Ltd. All right reserved.

Page 43: Welltech VOIP Server Applications - ANDA … CO Site Server Applications ... • Saudi Arabia • Hungary • France ... 5 Levels of Reseller Flexible Rate Plan Postpaid Service

ICCS -- IP Based Call Center

ICCS Core Element

ICCS 8526Trunk Gateway

ICCS 8650ICCS Softswitch

ICCS 8680IP-IVR

ICCS 8560IP Recorder

PSTN

SIP

WebWeb Call Service

Pure IP BasedCTI AttachmentCTI RecorderCTI IVR CTI OCXScreen PopupSIP/PSTN/H.323Full RedundantSkill Base ACDACD ReportCall QueuingAgent DesktopOCX

Page 44: Welltech VOIP Server Applications - ANDA … CO Site Server Applications ... • Saudi Arabia • Hungary • France ... 5 Levels of Reseller Flexible Rate Plan Postpaid Service

SIP Trunking

SIP ProviderSIP Network

WellSC 5900

SIP <> SIP RFC 3261Hide Important Customers (SIP/RTP)Digit ManipulationP2P/SIP Proxy CallsServer Call Transfer/HoldMultiple SIP Proxy Register**IPACL with Account Code**Support Video**

Page 45: Welltech VOIP Server Applications - ANDA … CO Site Server Applications ... • Saudi Arabia • Hungary • France ... 5 Levels of Reseller Flexible Rate Plan Postpaid Service

Connect to H.323 Network

H.323 NetworkSIP Network

WellSC 5900H323 to SIP Converter

H.323 V5 <> SIP RFC 3261H.323 V5 <> H.323 V5RFC 2833 <> H.245 DTMF RelayRouted/un-Routed RTPIP ACL with Account Code**Support Video**

Page 46: Welltech VOIP Server Applications - ANDA … CO Site Server Applications ... • Saudi Arabia • Hungary • France ... 5 Levels of Reseller Flexible Rate Plan Postpaid Service

Automatic Subscriber Provisioning

SQL DB

Web Server

Provision G/W

TCP/IP

WellSIP 6500

WellSIP 6500

WellSIP 6500

Database InterfaceAutomatically ProvisioningSupport Multiple ProxyCreate your own Web pageSubscriber Management

Page 47: Welltech VOIP Server Applications - ANDA … CO Site Server Applications ... • Saudi Arabia • Hungary • France ... 5 Levels of Reseller Flexible Rate Plan Postpaid Service

Building the Unique Web for on-line credit card recharge account

TCP/IP

WellGate 5260

WellSIP 6500/6550 SQL DB

WellBilling 6600

Web Server

Provide JSP ComponentProvide CGI on Windows PlatformEasy to IntegrationCreate your own Service Page

Query Call HistoryOn-Line RegisterOn-Line RechargeSubscriber Billing StatementChange Subscriber Settings

ON-Line Credit card recharge with VISA companyAccess to Billing6600 server DB to rechargepre-paid account

Page 48: Welltech VOIP Server Applications - ANDA … CO Site Server Applications ... • Saudi Arabia • Hungary • France ... 5 Levels of Reseller Flexible Rate Plan Postpaid Service

Soft-Switch SBC

WellSIP 6500 Redundant

Service Center Private Network

WellBG 5800

Public Network

N+1 Unit RedundantSub-second Fail OverSoft-Switch ProtectionSupport SIP DomainSIP Proxy ProtectionMultiple Service PortNAT TraversalRegister TTL ConversionNo Subscriber Inside SettingsCan be installed at Client Site

or Server Site

Page 49: Welltech VOIP Server Applications - ANDA … CO Site Server Applications ... • Saudi Arabia • Hungary • France ... 5 Levels of Reseller Flexible Rate Plan Postpaid Service

Soft-Switch LI Solution

WellSIP 6500 Redundant

Service Center Private Network

WellBG 5800Internet

WellRec 5600

No SoftSwitch ModificationFree NAT TraversalPSTN/VOIP User RecordingReal Time Call MonitoringSeparate Voice TrackG.723, G.729, G.711 DecodeMP3 CompressETSI HI2/HI3 ftp

Page 50: Welltech VOIP Server Applications - ANDA … CO Site Server Applications ... • Saudi Arabia • Hungary • France ... 5 Levels of Reseller Flexible Rate Plan Postpaid Service

IP Recorder IP Recorder WellRecWellRec 56005600

• G.711, G.723, G.729A, RFC 2833 Support• Malformed Codec Storage • MP3 Compress & Storage• Subscriber/Telephone Number Target• Web-based Play Back & Interception• Real Time Lawful Call Interception• Separate Caller/Called Audio Tracks• Easy Search by Caller/Called Tel and IP• Support IETF HI2/HI3 Ftp Features• Support CTI Information Attachment• Auto Provisioning to WS 6500

• G.711, G.723, G.729A, RFC 2833 Support• Malformed Codec Storage • MP3 Compress & Storage• Subscriber/Telephone Number Target• Web-based Play Back & Interception• Real Time Lawful Call Interception• Separate Caller/Called Audio Tracks• Easy Search by Caller/Called Tel and IP• Support IETF HI2/HI3 Ftp Features• Support CTI Information Attachment• Auto Provisioning to WS 6500

© 2007 Welltech Computer Co., Ltd. All right reserved.

SoftSwitchRedundant

Service Center Private Network

WellBG5800Internet

WellRec5600

No SoftSwitch ModificationFree NAT TraversalPSTN/VOIP User RecordingReal Time Call MonitoringSeparate Voice TrackG.723, G.729, G.711 DecodeMP3 CompressETSI HI2/HI3 ftp

Page 51: Welltech VOIP Server Applications - ANDA … CO Site Server Applications ... • Saudi Arabia • Hungary • France ... 5 Levels of Reseller Flexible Rate Plan Postpaid Service

WellGate5260

WellSIP 6500/6550 Redundant

IPCentrx 6850

WellXfer 6300

SIPIVR 6800GS

WellRec 5600

WellSC 5900

WellBilling 6600 HA

WellBG 5800 N+1

Pro 9510

WellGate 5500