welcome united way of tucson and southern arizona 2011 new hire orientation

120
Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

Upload: agnes-martin

Post on 24-Dec-2015

217 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

Welcome United Way of Tucson and Southern Arizona

2011 New Hire Orientation

Page 2: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

Community Development

Resource Development

Break

Intranet / Marketing

Internal Committees

Affinity Groups

Company Overview

HR

Facilities

Break

Finance

Major Gifts

IT

2

Company Overview

Your 2011 Employee Orientation

Page 3: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

The President’s Office

Page 4: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

The President’s Office

Lori CottenExecutive Assistant to the President & CEO

Tony PennPresident & CEO

Page 5: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

UWTSA Officers

Neal Eckel, Chair

Durazzo & Eckel, P.C.

Paul Bonavia, Vice-Chair

UniSource/TEP

Alexandra Master-Judge Secretary

Raytheon

Christine McNamara, Treasurer

Handmaker Jewish Services

Tony Penn, President & CEO

UWTSA

Page 6: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

UWTSA Standing Committees

Executive Committee act on behalf of the Board as needed between Board meetings . Evaluate and recommend CEO compensation; manage flow of work between Board and Board Committees. Consists of: Chair, Vice Chair, Past Chair, President (ex officio), Treasurer (Finance Chair), Secretary, Board Development Chair, Audit & Ethics Chair, Campaign Chair

Board Development Committee recruit, train, evaluate and nominate Board and Board Committees.

Finance Committee develop and manage annual budget, manage financial resources, evaluate finance controls, monthly review of financial statements.

Audit & Ethics Committee responsible for outside and internal audits, necessary controls to ensure compliance with financial policies, compliance with laws; develop and implement Code of Ethics and Conflicts of Interest.

Page 7: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

“President’s office Responsibilities”

Communications and Image Development

Board and Volunteer Development

Staff and Professional Development

Financial Development

Developing a Stronger United Way

Page 8: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

“Management of Day-to-Day Operations”

Page 9: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

UWTSA Senior Staff Team

Tony Penn, President & CEO

Mary Huerstel, CFO

Hal Levy, Vice President of Leadership & Principal Giving

LaVonne Douville, Senior Vice President of Community Development

Julie Wolfe Beadle, Vice President of Resource Development

Page 10: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

Why?

Page 11: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

Why United Way?

“Building a Better Community For All”

Page 12: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

• Education• Income• Health

• These are the basic“Building Blocks” for a better life…throughCommunity Impact

Page 13: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

Revenues

• Annual Campaign (workplace, individual giving, government campaigns)

• Grants (Government & foundations)

• Major Gifts• Sponsorship• Misc (rental, program

services & etc)

Page 14: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

United WayCommunity Impact

United Way

75+ Partner

Agencies

Education:Child CareAfter-School ProgramsLiteracy Programs

Income:Free Tax Prep/VITAHousing AssistanceFinancial Literacy

Health:Train Elderly CaregiversNutrition TrainingFitness TrainingSenior VolunteersPrenatal CareAlzheimer's Support 100,000 served

Page 15: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

15

Questions?

Thanks &

Welcome Aboard!

Page 16: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

Community Development

Resource Development

Break

Intranet / Marketing

Internal Committees

Affinity Groups

Company Overview

HR

Facilities

Break

Finance

Major Gifts

IT

16

HR

Your 2011 Employee Orientation

Page 17: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

Human Resources

17

Page 18: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

18

Employment Policies

Equal Employment Opportunity Policy

Underlying the role and mission of United Way of Tucson and Southern Arizona is a firm belief in the dignity of all people. We actively affirm this belief through the UWTSA Equal Employment Opportunity Policy, which states our commitment to equal employment opportunity for applicants and employees at all levels.

Standards of Work

We believe that the standard of quality is maintained in all of its operations from the neatness of our work, appearance of our office and our employees work habits.

Business and Business casual is appropriate attire for this office. Jeans are only permitted on Fridays and certain company sponsored events or occasions. The only tee shirts that may be worn are the “Live United” shirts. Flip flops, shorts, plunging necklines and mini-skirts should never be worn. Supervisors may send employees home for improper attire.

The standard workday is 8:00 a.m. to 5:00 p.m., Monday through Friday with one hour for lunch and a fifteen-minute break each morning and afternoon. Excessive absenteeism and a record of poor punctuality can be the basis for the initiation of disciplinary actions towards the employee, including termination of employment.

Please notify the Receptionist when leaving the building.

Page 19: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

19

Employment Status

Conditional Employment Status occurs during the first six months of employment and then may be granted regular employment status.

Exempt

Exempt employees are paid an established annual salary amount, and are expected to work the number of hours necessary to accomplish their assigned duties without overtime compensation.

Non-Exempt

Non-exempt employees are paid on an hourly basis and will receive time and one half for hours worked over 40 hours per workweek (Sunday at 12:00 a.m. and ending Saturday at 11:59 p.m.)

OVERTIME MUST BE APPROVED BY YOUR SUPERVISOR PRIOR TO WORKING.

Page 20: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

20

Drug and Alcohol / Substance Abuse Policy

UWTSA provides a Drug-Free Workplace for our employees and as such prohibits the abuse of alcohol and illegal drugs in our workplace.

While on the premises, the possession, purchase, sale, distribution, manufacture, or condition of being under the influence of a controlled or mind-altering substance is a violation of this policy and strictly prohibited. "Controlled substance" refers to narcotics or any other mind-altering substances including any other substance prohibited by law.

Reporting to work under the influence of alcohol or any other substance that is capable of altering the user’s judgment, perception or mood, or of impairing the user’s physical reactions is a violation of this policy.

Any employee in violation of this policy will be subject to disciplinary action up to and including termination.

Page 21: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

21

Sexual Harassment &Discrimination Policy

UWTSA provides a work environment free of harassment and intimidation. Employees are entitled to a working environment free of verbal, physical, sexual or visual forms of harassment or intimidation. It is our commitment to prevent any workplace behavior of these types toward employees, volunteers, donors or donor groups, vendors, or any other United Way constituencies on the basis of age, race, color, ancestry, country of origin, disability, ethnicity, marital status, familial status, veteran status, gender, religion, sexual orientation or gender identity.

Immediately report any harassment issues to your supervisor or to Human Resources.

Page 22: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

22

Solicitations, Distributions, and Use of Bulletin Boards• Employees may not solicit or distribute literature to any other employee

during working time.

• Persons not employed by United Way may not solicit United Way employees on the premises, unless related to United Way sponsored employee benefits plans or other United Way events.

• All employees are expected to check bulletin board periodically for new and/or updated information and to follow the rules set forth in all posted notices. Employees are not to remove material from the bulletin board.

• All posted material must have prior authorization from the division manager and must include the posting employee’s name.

• As a 501(c)3 not-for-profit organization, United Way is expressly prohibited from participation or intervention, directly or indirectly, in any political campaign on behalf of or in opposition to any candidate for public office. As agents of United Way, employees are also prohibited from this activity.

Page 23: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

23

Conflict of Interest

Employees must avoid all situations in which there is an actual or potential conflict of interest. These include but are not limited to the following:– any activity or outside interest which conflicts or appears to conflict with

the best interest of United Way.– travel, entertainment and related expenses are incurred on a basis

consistent with the mission of United Way and not for personal gain.– any gift, gratuity or favor in the performance of United Way duties.– selection of staff, consultants or vendors who are relatives or friends that

adversely affects the appearance of impartiality.– participation or intervention, directly or indirectly, in any political campaign

on behalf of or in opposition to any candidate for public office.

An employee is required to notify his/her supervisor immediately if a potential conflict arises.

No staff member will become identified closely with any local human service provider receiving unrestricted United Way funds in matters of policy formulation or program direction, except upon approval of the President/CEO and Board Chair.

Page 24: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

24

Medical Benefits

UNITED HEALTHCARE MEDICAL

Base Plan* Buy Up Plan*

Deductible $2000 Deductible $1000

EMPLOYEE ONLY $ 7.53 $ 19.91

EMPLOYEE & SPOUSE $173.28 $199.28

EMPLOYEE & CHILD(REN) $158.22 $182.97

EMPLOYEE & FAMILY $339.03 $378.64

Eligibility--First of the month after 30 days of employment

( A vision exam is included with the medical insurance – ask Lynn)

*COST PER PAY PERIOD

(PLEASE SEE SUMMARY OF BENEFITS HANDOUT)

Page 25: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

25

Dental Benefits

PRINCIPAL DENTAL

Low Option Plan* High Option Plan*

EMPLOYEE ONLY $0.00 $4.87

EMPLOYEE & SPOUSE $9.45 $19.83

EMPLOYEE & CHILD(REN) $8.93 $17.86

EMPLOYEE & FAMILY $19.27 $34.11

Eligibility--First of the month after 30 days of employment

(Vision discounts are included with our dental insurance – ask Lynn)

*COST PER PAY PERIOD

(PLEASE SEE SUMMARY OF BENEFITS HANDOUT)

Page 26: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

26

Life/Long Term Disability

Life• Eligibility—One year after employment• 2 X Annual salary up to $300,000• Accelerated Life Amount• 100% paid by United Way of Tucson and Southern Arizona

Long Term Disability• Eligibility—One year after employment • Elimination Period 180 days• 60% of covered earnings up to $7,000 per month• 100% paid by United Way of Tucson and Southern Arizona

Page 27: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

27

Additional Benefits

BASIC – HEALTH REIMBURSEMENT ACCOUNT (HRA)Available to everyone on our Medical PlanReimburse medical co-pays and deductibles by calendar yearFirst $500 is the employees responsibilityCo-Pays and Deductibles over $500 up to $4000 are reimbursed

BASIC – FLEXIBLE SPENDING ACCOUNT (FSA)Employee can have up to $1000 deducted from their check pre-taxfor medical, dental, vision and/or $5000 dependent care in a calendar year

EMPLOYEE ASSISTANCE PROGRAM (EAP)

SUPPLEMENTAL INSURANCE --AFLAC

Page 28: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

28

Retirement Plan 401(k)

United Way’s retirement plan is comprised of two parts:

1. The Money Purchase Plan is a non-elective employer contribution, wherein United Way of Tucson and Southern Arizona automatically credits an eligible employee’s retirement account with 4% of the employee’s gross annual salary up to a maximum contribution or $1,000 per employee per year.

2. The 401(k) Match Plan is United Way will match the employee’s contribution to his/her retirement account at the ratio of 1:2 (i.e., 50 cents on the dollar) up to a discretionary maximum(5%) approved prior to each plan year by the Board of Directors.

Page 29: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

29

Vesting Schedule

Your “vested percentage” in your account attributable to your fixed, matching and profit sharing contributions is determined under the following schedule and is based on vesting Years of Service:

Years of Service Vested Percentage

Less than 1 0%

1 0%

2 40%

3 60%

4 80%

5 100%

• To earn a Year of Service, you must be credited with at least 1,000 Hours of Service during the plan year (Jan 1 – Dec 31).

• Additional information regarding eligibility requirements, plan entry and change dates, and other facets of the plan is available in the Summary Plan Description and from HR.

Page 30: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

30

Holidays and Paid Time Off

Holidays

New Year's Day Labor Day

Martin Luther King Day Thanksgiving Day

President's Day Friday after Thanksgiving

Memorial Day Friday before & Monday after Christmas

Independence Day

Eligibility--Immediate

PTO*

1st year 12 days per year

2nd/3rd 20 days per year

4th/5th 25 days per year

6th+ 30 days per year

Begins accruing immediately but can not use until 90 days

*Accrued based on hours paid, see policy for details

Page 31: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

Community Development

Resource Development

Break

Intranet / Marketing

Internal Committees

Affinity Groups

Company Overview

HR

Facilities

Break

Finance

Major Gifts

IT

31

Facilities

Your 2011 Employee Orientation

Page 32: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

Facilities

Page 33: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

Facilities Issues

• If there is a problem with the building (plumbing, electrical, lighting. keys, etc.) or parking lot, please contact Lynn Galfield x141.

• If Lynn is not available, please contact a member of the Facilities Committee: Janet Averitt, Mike Vogt, Bruce Ayers, DoriAnn Smoke or Nancy Hayes

• You will be given a key to the building, an alarm code and will be shown how to disarm the security alarm.

• Repairmen may require access to the roof. The key is stored at the front desk in the drawer.

• The key for the Fire Alarm Cabinet and Pull Boxes is stored at the front desk in the drawer.

Page 34: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

Emergency Procedures

• These procedures apply when the fire alarm sounds or it becomes necessary to evacuate the building for any reason.

• Individuals in Resource Development, Finance, President’s Office and the Boardroom should exit through the front lobby via the stairs. Please go directly to our covered parking area.

• Individuals in the other areas of the building should exit via the stairs next to Kathy Wilson’s office. Please use the walkway between the Santa Rita and Catalina buildings to make your way to our covered parking area.

• If there are safety/emergency personnel in the courtyard at the time of evacuation, all personnel must follow their instructions, which supercede these procedures.

Page 35: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

Cubicle/Office Guidelines

• Individual decoration of your space is encouraged as long as it is clean and well organized.

• Pictures, posters, plaques, etc. may be hung from walls with hangers specifically designed for that purpose. Please do not tape anything to the hard walls or lean anything against them (i.e. folding tables, chairs etc.), as this will damage the paint.

• Items of a personal nature such as post cards, news clippings, etc. should also remain inside the cubicle or office.

• We are also legally bound by ADA & OSHA guidelines, so please make sure there is clear and easy access into and within your area to meet those guidelines.

Page 36: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

Kitchen Guidelines

• Please do your part to clean up, and put away any personal items that you use/have in the kitchen. Do not leave them out on the counter or in the sink.

• Please see that any items used by your department during meetings are cleaned up and put away immediately following the meeting. If there is leftover food that you wish to share with the rest of the employees, please make sure that all is cleaned up and put away or thrown away by the time you leave for the day.

• Please be considerate of other people who may need to use the refrigerators. Bring only what you will need for the week. Any food/drinks left over from meetings should be disposed of within a week after the meeting. All items in the refrigerator will be purged periodically (regardless of whether or not they are labeled) so that the refrigerators may be cleaned.

Page 37: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

The Community Resource Center is home to an assortment of community service providers:

CATALINA BUILDINGUnited Way of Tucson & Southern ArizonaEaster Seals - Blake Foundation Child Achievement CenterAFL-CIO Labor OfficeMicrobusiness Advancement Center

TORTOLITA BUILDINGPima County One-Stop Career Development ServicesASU School of Social Work

SANTA RITA AND SENTINEL BUILDINGSCity of Tucson Community Service, Housing Management DivisionCity of Tucson Neighborhood Resources

Page 38: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

Community Development

Resource Development

Break

Intranet / Marketing

Internal Committees

Affinity Groups

Company Overview

HR

Facilities

Break

Finance

Major Gifts

IT

38

Break

Your 2011 Employee Orientation

Page 39: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

39

Page 40: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

Community Development

Resource Development

Break

Intranet / Marketing

Internal Committees

Affinity Groups

Company Overview

HR

Facilities

Break

Finance

Major Gifts

IT

40

Finance

Your 2011 Employee Orientation

Page 41: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

Finance

Page 42: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

Board Approved Policies and Procedures

• Purchasing Policy

• Business Related Expense Policy

• Code of Ethics/Whistleblower Policy

All policies can be found on \\Filesrv\public\H_R\Policies & Procedures\Operational Procedures and General Information\Board and Committee Approved Policies

Page 43: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

Purchasing Policies

Page 44: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

Purchasing Policy

• Purchasing Policy Objective:• to commit the organization’s funds in an orderly and planned process, and within

the approved budget. • To ensure that we comply with regulations and grant requirements.

• Purchasing policy and purchase order form are on the Intranet under Financial Documents

Page 45: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

General Ledger Coding Procedures

• GL codes and department codes

The correct GL coding will include the following:

Fund Code – GL Code – Department – and Grant code where applicable or 0000 where there’s no grant code

As an example:

7 – 8510 – 018 – 78 indicates the following:

7 - Federal funds

8510 - Office Supplies

018 - FFK Department

78 - Youth Compassion Grant

A list of General Ledger codes, department, and grant codes can be found on the Intranet under Financial Documents.

Page 46: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

Other Miscellaneous Items

• Copier Codes

You will be assigned different copier codes to be used when allocation expenses to a department and/or grant. Please make sure the correct codes are used when charging expenses since this will affect department budgets and grant expenditures.

• Corporate Credit Card

The corporate Credit Card is available for purchases where writing a check is not an option. The same procedures as with check requests must be followed. A purchase order will need to be prepared and authorized before using the credit card.

Page 47: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

Business Related Expense Policy

Page 48: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

Business Related Expense Policy

Businesses Related Expense Policy

• Policy and reimbursement form on intranet

Expense Form Used For:

• Meals

• Mileage and parking

• Conferences and out-of-town travel excluding registration fees

• Do NOT use for memberships, supplies etc

Receipts

• Receipts must be provided except for tips (maximum 17%) and usual circumstances (such as public transportation)

• Meal receipts should be detailed (including food and drinks ordered)

• Advance approval below director level if a guest accompanies staff member

• No alcoholic beverages without approval of the President

Page 49: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

Business Related Expense Policy, con’t.

Deadlines

• Within 30 days of month end

• Will NOT be reimbursed for expenses not submitted within 90 days of incurring the expense

Mileage:

• Reimbursed at IRS rate

• Auditors require that documentation of mileage be attached to reimbursement request – Google Maps, Mapquest etc

• Common destinations are documented on the intranet

• Parking and other traffic violations will not be reimbursed

• You are required to submit proof of insurance and a driver’s license to receive mileage reimbursement

Page 50: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

Local Mileage for Trips to/from Work

• How does it work?

Number of miles driven in excess of the number of miles involved in the individual’s daily commute (round trip) for work.

HOME

WORKPROSPECT 1

PARTNER AGENCY

PROSPECT 2

PROSPECT 2

NOT REIMBURSABLE REIMBURSABLE

Page 51: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

Code of Ethics/Whistleblower Policy

Page 52: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

Code of Ethics/Whistleblower Policy

• On the intranet under HR policies

• Signed by employee upon hire

• Report any known or possible breaches to your supervisors or HR

• Whistleblower protection

• Provides protection against retaliation by any employee who, in good faith, has made a protest or raised a complaint against a United Way practice or employee on the basis of a reasonable belief that the practice is in violation of law or a clear mandate or public policy, regardless of whether or not the report is sustained

• Reports are confidential

• Should be directed to the CEO, Board Chair, Treasurer or Audit and Ethics Committee Chair

Page 53: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

Community Development

Resource Development

Break

Intranet / Marketing

Internal Committees

Affinity Groups

Company Overview

HR

Facilities

Break

Finance

Major Gifts

IT

53

Major Gifts

Your 2011 Employee Orientation

Page 54: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

Major Gifts

54

Page 55: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

Women Leading United (WLU)

• Enhancing women’s engagement in philanthropy and ability to be catalysts for Advancing the Common Good

• Mission: Celebrating the power of women uniting together to act, connect and inspire

• Power of the Purse

• Membership: $1,000+

Information:

Hal Levy Julie Wolfe Beadle520.903.3935 [email protected] [email protected]

55

Page 56: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

Young Leaders Society (YLS)

• Young professionals seeking to Connect, Serve and Lead

• Monthly events from networking to community services to leadership development workshops

• Membership: $500+ and in your 20’s, 30’s or 40’s

Information:

unitedwaytucson.org/yls-activities

Ali Fink or Karla [email protected]

56

Page 57: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

United Way Inclusion Council (UWIC)

• Improving diversity

• Knowledge of governance of non-profit boards

• Mission: develop, connect and promote our community through the power of inclusion

• Annual 3 day training – graduates referred to Board of Directors throughout community

Information:

Candace [email protected]

57

Page 58: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

Alexis de Tocqueville Society

• Recognizes leaders and volunteers who have devoted time, talent and funds

• Member philanthropists demonstrate outstanding commitment to improving our quality of life

• Membership: $10,000+

Information:

Hal [email protected]

58

Page 59: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

Leadership Giving Society

• Members invited regularly to special events with business and public sector leaders

• Incredible networking, volunteering, advocacy opportunities

• Membership: $500+

Information:

Caitlin [email protected]

59

Page 60: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

Planned Giving and Loyal Contributors

• Planned Giving

–For donors who seek to contribute their good works in perpetuity

–Most popular are bequests in will naming UWTSA as beneficiary of % of estate

• Loyal Contributors

–Donors who have given to UWTSA 15+ years

Information:

Hal [email protected]

60

Page 61: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

Community Development

Resource Development

Break

Intranet / Marketing

Internal Committees

Affinity Groups

Company Overview

HR

Facilities

Break

Finance

Major Gifts

IT

61

IT

Your 2011 Employee Orientation

Page 62: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

IT

62

Page 63: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

Environment

•We recognize it is important to have the right tools to do your job. Your IT environment is important to us and we want to ensure you have the tools to get your job done efficiently yet cost effectively.

•We have a number of servers. All data should be stored on a server so that it will be backed up and you have protection in case of hard drive failure.

•Each person has a personal folder on the “Filesrv” server that is named with their first initial, last name.

•We have an exchange server running Outlook and use Microsoft Office

•Key databases are in Rainbow (donors, agencies and volunteers), MIP (financial records), CTK (agency program reporting).

Page 64: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

Help desk

• Our IT Director is Kevin Hendricks he oversees all IT functions.

• We outsource some of our helpdesk to EC Group. They send a rep out 3 times a week.

• First, try rebooting your computer, this solves many issues. Also each department has a “power user” they can go to for minor items.

• To log an issue, send an e-mail to [email protected] and a power users will respond as soon as possible.

• They addresses issues with internet, workstations, printers, servers, e-mail and minor issues with phones and Rainbow/MIP (i.e. login doesn’t work).

• See Krissy, Nancy or Kabir for Rainbow questions. Oscar or Ernestina for MIP questions, MIP is our accounting software.

Page 65: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

Copier

• Copier in main copy room.

• You will be issued a user code. If you have work charged to multiple grants or departments, you will need more than one code.

• Copier can be used as a printer for major (100+) print jobs from your computer. Notify everyone in advance if you will be using the copier for a long period of time.

• Color copies are expensive!! Use sparingly and only when necessary.

• Joy or DoriAnn are the contacts for any issues with the copier.

• More than 1,000 copies should be sent out to a print shop. Joy can help you with suggestions where we have accounts.

Page 66: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

Telephones• Each person is set up with an extension and a voice mail box.

• Your voice mail can be set up to be delivered to your Outlook as an e-mail which you can listen to. Send a request to Claret if you would like this feature.

• You can reach your voice mail from outside the office by dialing the main number, then extension 102. You will then be prompted for your extension and password and will be able to access all the features you can from inside the office.

• Your password for a new voice mail box is 1234. To access your voice mail, enter #. You will then be prompted for a password and taken through the menu to set up your voice mail.

• Under option 7, you can set your voice mail for when you are away. Please set up a message whenever you are out of the office to let callers know who they should reach if urgent.

Page 67: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

PDA’s, Smartphones

• United Way does not provide PDA’s or Smartphone for staff.

• United Way supports syncing of your personal PDA or Smartphone. This means you will need to send a request to [email protected] and a power user will help you set it up. This is a very low priority request. And will be handled when time allows.

Page 68: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

Outside access

• Outside access to Outlook is available through Outlook Web Access to exempt staff.

• See your supervisor if you would like access to Outlook from outside the office. There is a form to sign with directions.

• If you need to access other files or programs from outside the office, see your supervisor also.

• Outside access is to be used for official United Way purposes only.

Page 69: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

Email, Internet, Voice Mail and Telephone Usage Policy

• Part of personnel policies

• These items are the property of United Way and United Way has the right to retrieve and review any messages or files.

• Personal use is not expressly prohibited but limited to non-work hours and must not interfere with productivity.

• System-wide (“everyone”) emails must be approved if not clearly and directly related to UW business and relevant to everyone.

• See list of prohibited items. Jokes and non-job graphics should not be distributed to your co-workers.

• We do not allow streaming of video or music due to the load this places on our internet band width.

Page 70: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

Cell Phones

• United Way does not provide cell phones for staff but a small ($15/month) stipend is available if you use your cell phone extensively for work. Please see HR with your request.

• Use discretion for excessive personal calls which can be distracting to others. Encourage to limit to no more than one personal call per day.

• Refrain from using your cell phone while driving. Under no circumstances are you allowed to place yourself at risk to fulfill business needs.

Page 71: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

Confidential Information

• By nature of your work, you will have access to personal information about donors, clients or agencies.

• All employees are responsible for protecting any and all confidential information. It should not be discussed with anyone outside the organization, and only discussed within the organization on a ‘need to know’ basis.

• This includes amounts and/or sources of contributions, committee memberships, residential contact information, employee status and/or salaries.

• Release of employee information is prohibited except hire date, termination date and position held unless designated in writing and can then be released only by HR.

Page 72: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

IT Committee

• Currently under construction

Page 73: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

Company Overview

HR

Facilities

Break

Finance

Major Gifts

IT

Community Development

Resource Development

Break

Intranet / Marketing

Internal Committees

Affinity Groups

73

Community Development

Your 2011 Employee Orientation

Page 74: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

Community Development Orientation

Page 75: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

75

Strategic Plan

A single strategic goal:

Achieve measurable impact on the three defined impact areas:

EDUCATION

INCOME

HEALTH

Page 76: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

Focusing for Community Impact: Using Sources of Information to Help Make Decisions

76

Four Strategic Impact Groups• First Focus on Kids• Youth Development Coalition• Supporting Seniors Coalition• Financial Stability Partnership

Membership – Broadly representative of the community• Volunteers• Agency representatives• Subject experts• Funding partners• Consumers

United Way of Tucson and Southern Arizona

How are we organized

Page 77: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

Focusing for Community Impact: Using Sources of Information to Help Make Decisions

77

Roles of Strategic Impact Groups:

–Convene work groups around each impact target

–Build collaborations/coalitions

–Provide and analyze data

–Conduct strategic planning

–Measure outcomes/results

–Serve as public policy advocates

–Educate and communicate around issues

–Provide direct funding of agencies/programs

–Leverage additional resources

–Build community and create local networks

Page 78: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

Strategic Work Group Responsibilities

• Identify Desired Long-Term Results

• Select Areas for Strategic Action

• Design and Implement Strategies

• Build Partnerships

• Measure Results

Center for Community Leadership and Community Impact Lab

78

Page 79: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

SGM - Case for Support - Draft 79

Measurable impact to address root causes• Increase the number of children entering school ready to

succeed in school and life• Increase the number of youth participating in quality,

structured after-school programs so that they will be ready for college work and life

• Increase the number financially stable families• More dependent seniors will maintain or improve their

day-to-day living • More self-sufficient seniors will lead active, productive

lives

United Way Focus

Page 80: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

First Focus on Kids Financial Stability Partnership Youth Development Coalition Supporting Seniors

CREATING THE OPPORTUNITIESFOR A GOOD LIFE FOR ALL

BY FOCUSING ON:

READY TO LEARN

SAFE AFTER SCHOOL

ADULT AND SENIOR LIFE LONG LEARNING

FINANCIAL TRAINING

JOB TRAINING &INCOME SUPPORTS

SAVINGS AND ASSET DEVELOPMENT

NUTRITION EDUCTON

HEALTH ACCESS

FAMILY AND ELDER ABUSE PREVENTION

SENIOR VOLUNTEERISM

FOCUS AREAS

HELPING PEOPLE ACHIEVE THEIR POTENTIAL

PROMOTING FINANCIALSTABILITY AND INDEPENDENCE

IMPROVING PEOPLE’S HEALTH & WELLBEING

Adv

anci

ng th

e C

omm

on G

ood

What We Do…

EDUCATION INCOME HEALTH

Page 81: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

• CHILDREN ENTERING SCHOOL READY TO LEARN AND SUCCEED

- Improving the quality of childcare centers

- scholarships for childcare teachers to enhance their education

- Early literacy- Parent Training

• YOUTH ARE IN SAFE PLACES AFTER-SCHOOL WITH CARING ADULTS

- Expanded after-school programs

- Improved quality for better learning

- Job growth and development

• SENIORS PARTICIPATING IN LIFELONG LEARNING OPPORTUNITIES

- Effective retirement strategies

- Expanded volunteer /learning opportunities

• ACCESS TO INCOME SUPPORTS FOR HARD WORKING FAMILIES

- Access to programs to help families meet their financial needs

- Expanded access to income supports at work and in the community

• GREATER SAVINGS AND ASSET DEVELOPMENT

- Helping the “unbanked” develop a banking relationship

- Individual development accounts to help families save and build assets (home ownership, education , small business)

• FINANCIAL LITERACY FOR YOUTH, ADULTS AND SENIORS

- Financial education available for everyone to help people, budget, improve their credit and avoid inappropriate financial products

• ACCESS TO HEALTH CARE- SNAP benefit access- Access to health care for all

children- Public benefit outreach and

eligibility screening for seniors and adults

• NUTRITION EDUCATION, ORAL HEALTH AND PHYSICAL FITNESS

- Nutrition education in child care , family homes, and after school programs

- Expanded physical education activities in child care centers and schools

- Dental; screening and prevention for children

• SENIOR HEALTH- Increased volunteer

opportunities for seniors to help keep them active and healthy

- Support for senior care givers - Support for Vulnerable Seniors in

their home

• FAMILY SUPPORT• Home Visitation for Parents• Guidance on raising healthy

children

EDUCATION INCOME HEALTH

CREATING THE OPPORTUNITIESFOR A GOOD LIFE FOR ALL

BY FOCUSING ON:A

dvan

cing

the

Com

mon

Goo

dWhat We Do…

Page 82: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

Improve Lives

Implement strategies to change community conditions

Target media towards results, action and advocacy

Fund Community impact Partners focused identified issues

Recognize donors for partnering with UW to make a difference

Through CRM develop relationshipswith donors

Raise resources for Impactall year round

Implementation of the Plan

Focus on root cause issues

Link donors to impact strategies and results

Report results for Kids, families and seniors

Page 83: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

Company Overview

HR

Facilities

Break

Finance

Major Gifts

IT

Community Development

Resource Development

Break

Intranet / Marketing

Internal Committees

Affinity Groups

83

Resource Development

Your 2011 Employee Orientation

Page 84: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

Resource Development

Page 85: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

Resource Development

United Way invites donors to engage in a lifelong partnership through our Continuum of Caring which offers three charitable giving choices:

• Workplace Giving

• Leadership Giving

• Tocqueville Society

85

Page 86: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

Resource Development

Numerous ways to give

• Payroll Deduction

–Option where a certain amount is deducted out of your paycheck throughout the year. This is the easiest and most preferred way to make a large gift.

• Check / Cash

• Credit Card

• Bill me at home

This is usually the beginning point for employees to start a long term relationship with United Way.

86

Page 87: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

Resource Development

How does Resource Development apply to me?

• Community Impact messages in the workplace = loyal contributors and companies

• Cross functionality

• All relationships can help move our work forward

Remember that UWTSA also conducts a leadership giving and workplace campaign internally!

87

Page 88: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

Workplace Giving

These campaigns benefit many agencies, employees and the community by:

• Making it easy for employees to give through payroll deduction, which is made over the course of a year

• Maximizing the impact of giving by investing in the United Way Community. Our Community’s Impact Fund lets you make one gift that supports Education, Income and Health

• Educating employees and organizations about community issues allowing them to make informed decisions about their giving

88

Workplace campaigns are an organized effort to ask employees to contribute to local charitable organizations and programs

Page 89: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

Workplace Giving

These campaigns benefit many agencies, employees and the community by:

• Ensuring community charities get the support they need. Someone you know has been helped by United Way.

89

Workplace campaigns are an organized effort to ask employees to contribute to local charitable organizations and programs

Page 90: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

Leadership Giving

Pioneer $500 - $999 Bronze $1,000 - $1,499

Silver $1,500 - $2,499 Gold $2,500 - $4,999

Platinum $5,000 - $7,499 Diamond $7,500 - $9,999

Tocqueville $10,000 +

90

United Way's Leadership Giving Society recognizes the outstanding generosity and commitment of individuals and organizations through their gift of $500 or more annually. Their leadership sets the example to inspire others.

Page 91: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

Company Overview

HR

Facilities

Break

Finance

Major Gifts

IT

Community Development

Resource Development

Break

Intranet / Marketing

Internal Committees

Affinity Groups

91

Break

Your 2011 Employee Orientation

Page 92: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

92

Page 93: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

Company Overview

HR

Facilities

Break

Finance

Major Gifts

IT

Community Development

Resource Development

Break

Intranet / Marketing

Internal Committees

Affinity Groups

93

Intranet / Marketing

Your 2011 Employee Orientation

Page 94: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

Employee IntrAnet:

• A Library of resources for every United Way of Tucson and Southern Arizona (UWTSA) team member.

Page 95: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

UWTSA IntErnet:

• A Library of resources for our United Way(UWTSA)

Page 96: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

UNITED WAY BRAND IDENTITY

Page 97: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

United Way brand identity is the tangible expression of what we stand for.

It symbolizes…

• what we do

• how we do it

• why we are a beacon of trust and goodwill throughout the communities we serve.

Page 98: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

BRAND VALUE

• The United Way brand is valued at more than $34 billion dollars

Page 99: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

BRAND IDENTITY

Includes…

• Brandmark (logo)

• Typography (Meta font)

• Color palette

• Other visual elements

Page 100: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

BRAND CHARACTERcaring

+

innovative+

trustworthy+

inspiring+

dynamic+

result oriented

Page 101: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

BRANDMARK

The most fundamental visual element of a brand identity is its brandmark. The United Way brandmark signals a change for a new approach to the future while preserving the heritage of our past.

Page 102: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

OLD LOGO

Page 103: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

NEW LOGO

Page 104: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

One Color Usage – Only Black and UW Blue

Page 105: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

<UNACCEPTABLE USES

Page 106: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

Brandmark: Special Usage

Page 107: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

STRETCHED LOGO = A SAD LOGO

Page 108: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

Tagline: Lockup Treatment

Page 109: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

Localization & tagline together

Page 110: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

META FONT

The primary font in the United Way brand is Meta. Meta is a simple and clean font that conveys a humanistic and caring, yet professional tone. •Meta Book Roman

•Meta Book Italic

•Meta Bold

•Meta Bold Italic

Page 111: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

TRADE GOTHIC CONDENSED

NEW with the launch of the LIVE UNITED®

campaign, Trade Gothic Condensed has been added as a headline font. It should be used sparingly in marketing communications to draw attention to important text.

Page 112: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

Other Fonts

• Arial FontArial is an acceptable substitute for Meta only when Meta is unavailable. Arial can also be used in correspondence, word-processed documents, text in publications, PowerPoint™ presentations and for narrative text on websites.

• Times New Roman FontTimes New Roman is a classic serif font that may be used in correspondence, word-processed documents or for text in publications, but should not be used in headlines or subheads.

Page 113: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

COLOR

• Consistent appearance of the brandmark and all visual communications and materials.

• Using colors consistently in all communications will strengthen brand recognition, create impact and differentiate our programs.

• The United Way color palette is comprised of colors used in the United Way brandmark.

Page 114: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

UNITED WAYCOLOR PALETTE

Page 115: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

Brand with LIVE UNITED® TAGLINE

• Our tagline is LIVE UNITED®

• The tagline should be used on all marketing communications, including all print materials.

• The tagline must always appear with the United Way brandmark. The tagline always appears in all upper case, Trade Gothic Bold Condensed Twenty typeface, followed by the Registered Symbol (®). Do not use Meta for the tagline.

Page 116: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

LIVE UNITED®

• Do Not use “LIVING” in LIVE UNITED– it’s always LIVE UNITED (do not use any other tense).

• United Way logo should always accompany LIVE UNITED

• LIVE UNITED needs to be ®• Education, Income and Health- the building

blocks of a good life (not for a good life). • Spell out numbers one through nine; for 10 and

up, use Arabic numerals. • Spell out numerals that start a sentence:

Twenty-seven chimpanzees wearing Halloween masks robbed a supermarket.

Page 117: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

• Southern Arizona: when being used as a proper noun, capitalize: United Way of Tucson and Southern Arizona. Also when it is being used as an identifier, Advancing the common good in Southern Arizona.

• Lowercase “spring,” “summer,” “fall” and “winter” and derivatives such as “summertime” unless part of a formal name: the Winter Olympics.

• Unnecessary capitalization= bad! • Dates: always use Arabic figures, without st, nd, rd or th. • Do not use Harvard (serial) commas. Use commas to separate

elements in a series, but do not put a comma before the conjunction in a simple series: The flag is red, white and blue. He would nominate Tom, Dick or Harry.

• Use a hyphen for compound adjectives before the noun: well-known actor, full-time job, 20-year prison sentence. Do not use a hyphen when the compound modifier occurs after the verb: The actor was well known. Her job became full time. He was sentenced to 20 years because of his involvement in the great chimpanzee robbery of 2009.

• Questions? Ask me.

LIVE UNITED®

Page 118: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

Email Signature

118

Page 119: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

Company Overview

HR

Facilities

Break

Finance

Major Gifts

IT

Community Development

Resource Development

Break

Intranet / Marketing

Internal Committees

Affinity Groups

119

Internal Committees

Your 2011 Employee Orientation

Page 120: Welcome United Way of Tucson and Southern Arizona 2011 New Hire Orientation

UWTSA Internal Committees

• Green Team

• Wellness Committee

• Power Users / IT

• F.E.S.T. Committee

• Internal HR Committee

120