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Welcome toWhole Health Coaching

VIRTUAL TRAINING

SESSION 1:SESSION 2:SESSION 3:

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WelcomeRenaming yourself for the call each dayUsing VANTS – for connection and technical issues Using Zoom

WHOLE HEALTH COACHING PRODUCER ORIENTATION

Course Materials (located in email from OPCC&CT AND WHC Landing Page)

• Whole Health Coaching Participant Manual (Download Only)• Whole Health Coaching Handouts (Download and PRINT)• Personal Health Inventory (PHI) long version (Download and PRINT)

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INTRODUCTION TO ZOOM

Mic & Camera Settings Chat Box – Public & Private Messaging Exit the Call

Participant Tab Reactions

View – Speaker or Gallery

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WELCOME!

• Attendance • Quick IT Check• Overview of the Course

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ABOUT THIS COURSE – BIG PICTURE

• Be present and open to the virtual experience

• Course is both didactic learning AND experiential

• Self-reflection activities, practices, be real - no role-playing• You choose level of self-disclosure

• Remember self-care and have fun!

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WH COACH TRAINING & REQUIREMENTS

Session 1 - 25 Hours virtual class timeBetween Session Triad Calls - 6 Hours Session 2 - 24 Hours virtual class timeAsynchronous Learning - 5 Hours Session 3 - 25 Hours virtual class timePost-Course Triad Calls - 6 HoursAsynchronous Learning - 15 Hours

Current WH Coaches are required to complete an increasing amount of training in order to complete the program with a Certificate of Completion and be eligible to apply for national certification:

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WHC Course Requirements

Meets All Requirements = YES

Three-week course (attend all days)

Attend all between-session and post session phone practices

Complete the required asynchronous (self study) learnings

Demonstrate the qualities, skills and strategies of whole health coaching (evaluation is based on these)

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WHC COURSE REQUIREMENTS

Meets All Requirements = NO

• Reflects a need for more mentoring and practice• The final evaluation will include specific areas of strength, and

opportunities for improvement• Take time to gain practice and mentoring• Schedule re-evaluation (phone session observed by two trainers/mentors)

• Upon meeting requirements, receive Certificate of Completion (30 days)

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WHOLE HEALTH BINGO

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WHOLE HEALTH BINGO

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DEBRIEF

What did you notice?

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WHOLE HEALTH COACHING

GROUP GUIDELINES / VIRTUAL PRACTICES/COURSE MATERIALS

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This Photo by Unknown Author is licensed under CC BY-SA-NC

CONSIDERATIONS FOR VIRTUAL TRAINING

Log on early to work out any issues Log on with full name and personal preference – Example: Susan Jones (Sue)

Keep your microphone muted unless you are speakingCreate a distraction-free environment (manage your camera)

Write questions/responses in the chat box (parking lot)

Contact producers if you are experiencing technical difficultiesDress appropriately if using webcam (be aware of background)Mute your mics and turn off camera during breaks

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VIRTUAL GUIDELINES & PRACTICES

• Be timely at the beginning of the course and returning from breaks and activities

• Log in early each day• Do not "leave" the meeting – If it happens, just log back in

• Turn off cell phone ringers/set to vibrate• Be Present: Avoid Multitasking

• Observe yourself and self-manage:

• Be mindful of your microphone & camera• Limit personal chat box conversations• If dialed in on phone do not put the call on hold (we hear your music)

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VIRTUAL GUIDELINES & PRACTICES

• Participate in all breakout sessions - small group, dyad, and triad activities

• Support each other in the training experience

• Practice Confidentiality

• “Try on” the principles, process, and skills of “formal” coaching and the experience of being coached

• Provide end-of-day course feedback via “Daily Feedback Link”

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VIRTUAL COURSE MATERIALS

• Agenda – included in the manual

• WHC Participant Manual

• WHC Participant Handouts Section

• Personal Health Inventory

This Photo by Unknown Author is licensed under CC BY

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PARTICIPANT MANUAL

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THE PARTICIPANT MANUAL

• Does NOT follow the lectures• More like a textbook• Designed to complement the course

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PARTICIPANT HANDOUTS

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PERSONAL HEALTH INVENTORY - PHI

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WHOLE HEALTH COACHING

PARTICIPANT INTRODUCTIONS

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PERSONAL INTRODUCTIONS

1. State your name and how you want to be addressed.2. What site and state are you from and what is your role in the VHA?3. What is one thing you hope to gain from this training?4. What is one thing fun about you/that you do for fun?

This Photo by Unknown Author is licensed under CC BY-SA

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WHOLE HEALTH COACHING

WHAT ISWHOLE HEALTH COACHING?

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THOUGHTS ON COACHING

Because healing is a process, the metamorphosis of the role of doctor to healer is the change from doer to helper, from expert problem solver and fixer to servant and companion, an accompanier on the healing journey.

Thomas Egnew, EdDAnnals of Family Medicine, 2009

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ONE SENTENCE DEFINITION OF WHC

Whole Health Coaching

Assisting Veterans to realize their own health goals based on their lives’

mission/aspirations/purpose (MAP)

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DISTINGUISHING FEATURES OF WHC

The belief behind [integrative] health coaching is that behavior changes are sustainable when linked to personal values and sense of purpose.

Caldwell, K., Gray, J. & Wolever, R. (2013). The process of patient empowerment in integrative health coaching: How does it happen? Global Advance in Health and

Medicine, 2 (3), 48 – 57.

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DISTINGUISHING FEATURES OF WHC

Patients (Veterans) bring to the coach information and recommendations from their treatment providers and work with the coach to decide which ones to enact and most importantly how to do so in a way they can sustain given all they know about their lives.

Caldwell, K., Gray, J. & Wolever, R. (2013). The process of patient empowerment in integrative health coaching: How does it happen? Global Advance in Health and

Medicine, 2 (3), 48 – 57.

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VIDEO

THE AMERICAN VETERAN—INTEGRATIVE HEALTH COACHING

https://youtu.be/JSTkaFTO7f8

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CHARACTERISTICS OF HEALTH COACHING

Strength-focusedViews the client as competent (shared expertise)Aspiration focused – may be eliminating a problematic

area or enhancing a positive focusGenerally, present and future focusedIndividual, group, telephonic

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WHAT IS WHOLE HEALTH COACHING?

Using the 4 Stage Coaching Process

Coaching Strategies

Qualities

Communication Skills

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COACHING PROCESS MODEL

Take further action

Re-planLearn lessonsAssess action

Stage IV Execute

the Action

Goals & ActionsExplore barriers

Training & Support

Accountability

Stage IIIPlan for

Action

Conduct PHI assessmentDefine focus

Assess readiness

Stage II Reflect, Assess & Focus

Create visionExplore values

andvalue conflicts

Stage IExplore MissionAspirations Purpose

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FOR WHOM IS HEALTH COACHING APPROPRIATE?

A self-motivated Veteran who is seeking support

A Veteran referred by clinical team or provider

Motivation may vary; coach may need to assist Veteran in determining motivation

Assessing the coach/client fit and referring the Veteran to another provider

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17TH CENTURY NUN’S PRAYER

Keep me from the fatal habit of thinking I must say something on every occasion. Release me from craving to straighten out everybody's affairs. Make me thoughtful but not moody; helpful but not bossy.

(Continued….)

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17TH CENTURY NUN’S PRAYER

With my vast store of wisdom, it seems a pity not to use it all, but I want a few friends at the end.

Keep my mind free from recitals of endless details; give me wings to get to the point.

Give me the ability to see good things in unexpected places, and talents in unexpected people. And, give me, the grace to tell them so.

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WHOLE HEALTH COACHING

INTRODUCTION TOMINDFUL AWARENESS

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MINDFUL AWARENESS

What does‘Mindful Awareness’

mean to you?

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MINDFUL AWARENESS

“Mindfulness is paying attention on purpose,

in the present moment, non-judgmentally.”

Jon Kabat-Zinn, PhD

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MINDFUL AWARENESS

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MINDFUL AWARENESS

When do you find yourself fully in the present

moment?

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MINDFUL AWARENESS

Why Mindful Awarenessat the beginning of the

Whole Health Coaching course?

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MINDFUL AWARENESS

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MINDFUL AWARENESS

“Mr. Duffy lived a short distance from

his body.”James Joyce

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MINDFUL AWARENESS FOR THE VETERAN

How might mindful awareness support the Veteran?

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MINDFUL AWARENESS FOR THE COACH

How might Mindful Awareness support the Coach?

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9 ATTITUDES OF MINDFULNESS

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MINDFUL AWARENESS IN ACTION

Stop what you are doing

Take a breath

Observe what is happening: body, mind, and emotions

Proceed to what is most important right now

S

T

O

P

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MINDFUL AWARENESS BENEFITS

Health and well-beingEmotional managementFocus, attention, and decision-making

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FORMAL AND INFORMAL PRACTICES

Formal Practice• Sitting in stillness (usually)• “Noticing” internal or external sensations• Mindful walking, eating, body scan, awareness of sound or breath• Led by self or another

Informal Practice• Bringing full attention to the unfolding experience of something you

are already doing (eating a meal, petting a dog, washing dishes)

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VIDEO

Patrick Crehan – Mindfulness Meditation STAR Well-Kit

https://youtu.be/ufbdtF5jbBs

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MINDFUL AWARENESS

WHAT IT IS

NoticingAwarenessAttention

WHAT IT IS NOT

Guided ImageryRelaxationMeditation

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PRACTICE: MINDFUL MOMENT

• Ask permission• Settle in and feel the support of your chair• Invite to lower gaze or close eyes• Notice your breath (inhalation, chest/belly rise and fall, exhalation)• When attention wanders, notice where it went• Gently bring attention back to breath• Allow PAUSES (to allow people to practice)• Bring practice to a close• Check-in ("What did you notice?")

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MINDFUL AWARENESS CONSIDERATIONS

• Mindful moments may trigger thoughts, emotions, physical discomfort for some

-Be familiar with warm hand-off process• Not required to do mindful moment in every session• Always ask permission!• Briefly check-in, “What did you notice?”

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VETERAN RESOURCES AND HANDOUTS

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MINDFULNESS RESOURCES

Mindful awareness is NOT a mindfulness practice

Personal knowledge and experience with a mindfulness practice is essential to embody it and share it effectively with others

Some resources for learning to facilitate mindfulness with others• VA CALM• International Mindfulness Teachers Association (IMTA) accredited training programs (MBIs)• MBSR Teacher Training Programs

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WHOLE HEALTH COACHING

LISTENING

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MINDFUL COMMUNICATION

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LISTENING - EXERCISE #1A

Mindful Speaking & Listening

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LISTENING - EXERCISE #1B

Mindful Speaking & Listening

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DAILY FEEDBACK SURVEY

This Photo by Unknown Author is licensed under CC BY

• Your feedback is important to us

• We love specificity!

• Your feedback informs and impacts our course content and revisions

• Please take 3-4 minutes to offer us feedback

• Rejoin the group for any additional assignments, input, and questions you might have for us