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© 2007 ReadyTalk 800.843.9167 www.readytalk.com 1598 Wynkoop, Denver, CO 80202

Welcome to ReadyTalk Training

http://www.readytalk.com/


Agenda ReadyTalk Audio Conferencing Basics

Conference Management Conference Center Features

Hosting your Web Conference

Recording & Report Management

ReadyTalk Support



Types of Conferences

You shouldn’t need a degree in computer science to hold a web conference.

Audio and Web

Audio only

Web only

1-866-740-1260

www.ReadyTalk.com

1-866-740-1260

www.ReadyTalk.com





ReadyTalk Conferencing Basics

Use any time without the need for reservations

Include up to 96 participants per conference

Phone Number is always the same

Unique, consistent access code and passcode for both audio and web

International toll-free calling

Conference Leaders will Enter Account Key




Invite Participants

Provide date & time of conference call

Provide toll free conference phone number to US and Canada based participants

Provide your access code




Managing Your Conference

* 1 - Dial out to connect a new participant to your conference call

* 2 – Record your conference for someone who cannot attend

* 8 – Allow a conference call to continue without you




Managing Your Conference - Security

Set one time security code

* 4 – Lock your conference/*5 Unlock your conference

* # - to obtain a count of the number of call participants

* 9 – to Obtain a Roll Call of Participants

Use Web Moderator to view conference participants




Managing Your Conference Experience

# # - Chairperson mutes all conference lines

9 9 - Chairperson Unmutes all conference lines

* 6 – Participant mutes their individual line

* 7 – Participant unmutes their individual line

* 0 – Ask for a private conversation with a conference operator



Conference Center Features



Conference Center Features

1) Invitation Emails2)Custom Registration3)Reports4)Manage Recordings5)Podcasting



Getting Started:Installation and Login



Installation

• Go to www.readytalk.com • First Time: you may need to load

the Java plug-in, if not already installed. This is a one-time download

• Check your system requirements:

Click on the browser check located under the participant login box.



Java Browser Test Results

System already has correct

version of Java installed

Click link to install the correct

version of Java.



Conference Rates

Reservationless Audio: $0.05/minWeb Conferencing: $0.10/minRecording: $0.05/minuteInt’l Toll Free: Varies per CountryInt’l Dial Out: Varies per Country



Login

Go to www.readytalk.com

Participants login with the unique access code you provide them

Chairperson must enter their unique access code and passcode



Create Meeting Invitations

Fill out all thenecessary info forparticipants andclick “Next”



Choose to send your invitation, add it to your calendar, or edit it after previewing it

Review Your Invitation



1. Enter the emailaddresses of theparticipants you wishto invite

OR

2. Upload a CSV filecontaining the emailaddresses of theparticipants you wishto invite

OR

3. Use the preview screen to copy and paste into an email client such as Outlook

Send Your Invitation



Add to Your Calendar

Choose “Open” and then click “Save and Close” in your calendar client



Edit Participant Registration

Create up to 5 custom registration fields to gather unique information about your participants



Participant Experience



Participant Experience

Audio Dial the toll-free number Enter the same 7-digit Access Code

Web Go to www.readytalk.com Click “Participant Login” Enter the 7-digit Access Code Type your information in the registration page Provide online feedback after the conference

concludes



Participant Registration Page



Update: Participant Lobby



Participant Slide View



Starting a Web Conference



Web Conference Functionality

Integrated Audio and Web Controls Present PowerPoint slides Show specific applications (Excel, Word, Websites) Show your entire desktop Appoint a Co-Presenter to share presentation

responsibility Grant Control of your applications or desktop to

another participant. Create and manage conference recordings



Start Your Web Conference

Click to starta conference

Use thesetools to planfor futureconferences



Set your optional security code and

click “Start”



Participant Screen

Integrated Audio and Web Controls

Chat Slide Controls



Upload Slides Before The Conference Begins

1. Click Insert



2. Select the File you want to upload



3. View the thumbnails on your screen



Managing Your Audio and Web Conference



Conference Controls

Start Web Conference Select Action Dropdown Participants List Conference Management Phonebook Options Reports Chat



Participant List Icons display each users

connectivity Telephone = audio

participant Computer = web

participant Hourglass = in lobby or

dialing

Participant arrow dropdown list allows for chairperson to perform various actions: Disconnect Chat Assign as Co-Presenter Grant Control



Conference Management

Participant Management: Dial: Allows the

chairperson to dial out to participants and join them into the conference

Disconnect: Disconnect selected participants

Play Name: Allows the chairperson to play selected participant name




Chairperson Audio Functions: Mute All: Mute all participants to

block out background noise Unmute All: Unmute participants Operator: Dials out to an operator

for assistance Record: Records the web and

audio portions of your conference Listen Only: Places all participants

in listen only mode Continuation: Allows the

conference to continue if the chairperson drops out

Lock Audio: Prevents additional participants from joining conference




Additional Features:

Phonebook: Allows access to a phone book for easy dialing of participants

Options: Allows the chairperson to change various conference parameters

Reports: Access to recordings



Phonebook



Options Chat: enables the chat

window Application Showing

Slider: allows you to optimize for better performance

Entry Announcement: sets the announcement heard when participants join

Quick Start: allows conference to start before chairperson has joined



Chat Allows you to

communicate and ask questions through the web interface

The chairperson can chat to co-presenters, a single participant, or the entire conference



Slide Preview



Show Desktop Mode Share your entire

desktop with participants

Chat is disabled by default

Participants’ displays are maximized

To stop this mode, select another Presentation Mode from the dropdown box, or end your conference



Show Applications Mode

Show any application that is open (word documents, spreadsheets, websites, software)

Find application from in the selection box



Grant Control Grant Control of your desktop or applications to

another participant

Grant Control from Select Action Dropdown or the Participant Action Arrow.



Appoint a Co-Presenter

A chairperson can appoint a co-presenter to share responsibility

Multiple co-presenters can be appointed by the chairperson



Showing Button

When showing applications, you will notice a “Showing” button on the window.

The “Showing” button allows you to manage your conference from multiple windows.



Coloring Interlude



Recording and Report Management



Recording a Conference

Click the Record checkbox

Audio Conference must be started

The Recorder will appear in your participant list and you will hear “this conference is being recorded”

Click the Reports button to access and manage your recordings



Manage Recordings

Play: This will play the recording using a Flash player Download: Allows you to download the audio portion or both the

audio and visual Email: Allows you to e-mail the recording link to a participant Rename: Changes the name of the recording



Recording Player

The video portion is synchronized with the audio.

This allows you to fast forward or rewind while keeping the slides in sync with the audio.

Slides, desktop, and application sharing modes are all captured



Recording Player To browse:

Scroll horizontally through thumbnails on the player

Scroll vertically along a set of thumbnails on the left hand side of your screen



ReadyTalk Support



ReadyTalk Support Pagehttp://support.readytalk.com

Look up International Toll-free numbers

Access our Help Guides Contact ReadyTalk Customer Care Manage your Recordings Sign up for Training Sign up for New Accounts And more!



Contact Us

Support: 800-843-9166 303-209-1600 [email protected]

Sales: 800 846-9167 303 209-1601 [email protected]

Address: 1598 Wynkoop Denver, CO 80202



EXTRAS



Audio Conference Invitation

Date and Time of conference (include time zone) ReadyTalk Audio Conference Phone Number:

Toll-Free 866-740-1260 (for U.S. and Canada) U.S. Toll number: 303-248-0285 (for international

participants) International Toll-free number:

www.readytalk.com/support Your 7-digit unique access code (same for Audio

& Web access) Optional Security Passcode



Web Conference Invitation

Date and Time of conference (include time zone)

ReadyTalk URL: www.readytalk.com

7-digit access code to enter in the “Participant Login”

Optional Security Passcode

Browser Check Information: You should have your Web participants test their

browser for compatibility with the ReadyTalk Web conferencing service:

Browser Check link http://test.readytalk.com



http://test.readytalk.com/

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