welcome to kandui resort - mentawai · pdf filewelcome to kandui resort we have created this...

WELCOME TO KANDUI RESORT We have created this unique “Travel Pack”

to help you get prepared for your trip.

www.Kanduiresort.com

K andui Resort is committed to delivering the best all around surf travel experience in the world. The informa-tion in this "Travel Pack" is intended to help take the guesswork out of your next Indonesian adventure and prepare you the best two weeks of your life at Kandui Resort!

TABLE OF CONTENTS

PG. 2

LIFE ON THE ISLAND 3

COMMON QUESTIONS 4-6

DINING 7

ACTIVITIES 8

WAVES 9-15

SURF ETIQUETTE 15

SAMPLE TRIP ITINERARY 16-18

TERMS & CONDITIONS 19

CONTACT 21

Have questions about your stay? We answer some commonly asked questions. P. 4

Learn about our world class waves and what you can expect. P. 9

We walk you through your trip step by step so there are no surprises P. 16

QUESTIONS

WAVES

TRAVEL

PHOTO AND VIDEO PACKAGES ON P. 21


No drugs allowed.

Put trash where it belongs.

Always look out for other people.

Always use proper surf etiquette.

Please watch out for falling coconuts!

Do your best to keep wet clothes outside.

Keep your belongings in designated areas.

Guests will be charged for extra water bottles.

Point out prob-lems or potential problems to the staff.

Please smoke in designate areas only – outside only.

Please share waves with the guests from the charter boats.

Conserve as much water possible – please take short showers.

We have a safe in the office if you wish to store your valuables.

Use mosquito repellent to protect yourself from sand flies and mosquitos.

Please use sunscreen

Feel free to ask our staff any questions at anytime or for anything you need.

If you’re hungry tell someone. We can always provide you with food between meals.

Housecleaning is every-day between 10:00am and 2:00pm, unless you request otherwise.

Donations are welcome for the local people, extra medicine etc…please give to office.

When you arrive we will give you one big of water, please refill in the restau-rant as much as you’d like.

There is a laundry service, please put dirty clothes in the provided hamper and leave out side on your deck

If yours towel are dirty, please leave them on the floor of the bath-room and we will give you the fresh ones.

We suggest covering up in evenings, long pants and long sleeves and taking malaria preventa-tive medicine if available.

Voltage here is 220 volts. Unless you are absolutely sure about the specifications of your electrical equipment, consult management.

Guests are welcome to tip their favorite staff member, or you can give to the office to be distributed evenly among all employees.

The following list offers a quick glance at the do’s and don’ts of resort living in the Mentawais.

LIFE ON THE ISLAND

PG. 3


COMMON QUESTIONS

EMERGENCIESIn case of an earthquake or tsunami we urge you to evacuate to our “Tsunami Bridge” which is located in the back of the resort behind the Game Room. Our “Tsunami Bridge” winds for over 400 yards to a 50 meter hill in the center of the island presumably high enough to escape the largest run ups predicted. If there is time and it is convenienet we ask all guests to get into the nearest avail-able boat and head for deep water if possible.

BOATSOur ultimate goal is to provide our guests the most authentic Mentawai experience possible and our core mode of transportation achieves

this. Our standard mode of transport utilizes three luxury canoes capable of cruising at a very comfortable 20 knots which is really all we need due to the geographic proximity to most of the surf spots and various sites we visit. Two of the luxury canoes sport 2 x 40 hp engines and can take up to 8 surfers comfortably. Our larg-est dug out luxury canoe is 37 feet long, can accommodate up to 10 people and has 3 x 40 hp engines...All canoes have the necessary safety and communication equipment in case of emergencies. Kandui also uses two tenders and two Yamaha VX700 waverunners to shuttle peo-ple around our immediate area. There is no set schedule for boat trips to surf breaks – on a typical morning we have one boat that will leave early and another that leaves

around 8:00am if we are not surfing in our immediate vicinity.

COMMUNICATIONInternet connectivity is free giving you the option of staying in touch with your family, friends, and the office. Our internet connection is probably slower than what you are used to at home but our wireless connection covers a large portion of the resort including inside each uma so you can get online throughout the resort. We encourage most people to use their personal laptops inside their umas if you’d like to get online. If you don’t want to bring along a lap-top there are a few computers at the resort available to check surf reports, send e-mails, and make phone calls.

PG. 4


COMMON QUESTIONS

A. Resort Taxes – Included in

your stay at Kandui Resort

B. Photography - $150 - $200 (This would include

all guests shots, lifestyle, and scenery shots but would

require guests to bring their own flash drives - Most

guests take home an average of 500 photos.)

C. Beers - Beers at the resort are only $1 US

for Bintangs and $3.50 US for International

selections (depending on currency rates)

D. Mixed - Mixed drinks are expensive in

Indo because of the lack of availability of hard

alcohol in Indonesia - the resort charges an aver-

age of $8 for a single shot mixed drink.

E. Massages - $20 - $25/hour

F. T-shirts – Long sleeve and

short sleeve shirts average

$10 - $15 each

G. Video packages - These are currently handled

directly by FTR Films and average about $250

and up. * SEE PHOTO AND VIDEO PACKAGES ON P. 22

H. Flash Drives – If you plan on purchasing

photos at the resort we suggest you travel with

your own flash drive so we can give you a hard

disc of your images and you can back them up with

your flash drive. 8gb or 16gb recommended!

FINAL BAR BILLAt the conclusion of your trip guests are responsible for

paying local taxes and other typical expenses – this is col-

lectively known as your “bar bill”. Guests to Kandui Resort

should be prepared to cover the following expenses

on the island. This list is subject to change and can be

covered by a credit card or cash on the island at the

conclusion of your trip:

PG. 5


SPECIAL OCCASIONSHopefully with enough advanced notice we can accom-modate any and all requests.

TIPPINGTipping is entirely up to you. The average tip starts at around $50US and goes up from there; if you’ve had a great time, the staff did a wonderful job and were accom-modating, let them know how you feel. Tips are distributed to the entire staff but if you want to tip a specific staff member please do it discreetly.

ILLEGAL SUBSTANCESOur operation is drug free. Indonesia has some of the strictest laws against drug use, drug trafficking, drug anything! Kandui Resort does not condone drug use in any form at our resort - guests who are found to be using drugs at the resort will be asked to leave immdeiately. It’s just not worth the hassle and trouble! Our policy is simple - no drugs allowed... please.

LOCAL CLIMATEThe local climate is considered tropical,

hot, and humid with a temperature range between 70 - 90 degrees Fahrenheit

or 21 - 32 degrees Celsius.

The water temperature is always around 80 degrees (27 degrees Celsius) no matter what time of year you visit.

The local landscape is dense, tropical forest with four main islands and doz-

ens of auxiliary islands - sprinkled with a few main coastal villages throughout.

The dry season in this area spans from

February to September and the wet season typically occurs between October - January. At any time of the year however expect reg-

ular rainfall in short intervals - heavy at times.

Local winds surrounding the resort are variable throughout most of the year

but occasionally go through intermittent periods of storminess, called “Badai’s”.

Kandui lies exactly 1 degree below the Equator and as a result is not influenced by the steady easterly trade winds often

associated with the rest of Indonesia - that’s what makes this area so unique!

$25 VISA fee on your arrival $10 departure taxTransportation Fees. The exact transportation fee in 2010 is $350 per person - Transportation: the passage from Padang to Rokot to Kandui to Rokot to Padang.Travel Insurance – please call Jeff Samuelson at Oceanview Travel at 949-493-5231 - Cost is typically around $60 US. Travel Insurance is mandatory!Bottled Water, Specialty snacks and Mentawai SouvenirsHard Alcohol / Mixed Drinks / $1 Beer.Tips for the staff (Tipping is not mandatory but appreciated!)Photo or Video Packages (SEE RATE PAGE)

INCLUDED/NOT INCLUDED

10 days/10 nights, or 11 days/11 nights stay at Kandui ResortUnique, one-of-a-kind “Shaman” ceremony on last night of the trip - depending on availability.Daily speedboat transport to optimal surf breaks on that given day or by guests request. These trips include lunch, cold drinks, snacks, and use of fishing equipment.All meals and food including most snacks and 3 Juices, 3 Sodas/ Day and 1 Bottled Water / Day The best waves in the world.Air Conditioning in your umaFishing Internet AccessAll Activities

What is included as part of the Bojo (Deluxe) Package?

This package includes the following advantages: What is not included:

PG. 6


DRINKS - We include 3 soft drinks and juices a day for free. Extra sodas, juices, beer hard alcohol, and mixed drinks are available for a nominal fee.

DINING

G uests find our open air dining to be as much fun as it is

delicious and varied. We offer full meals ranging from local Indonesian dishes to pasta plates, pizza, chicken and of course fresh fish. We consider every meal extremely important to give you the energy you need to surf all day. Be prepared to eat like a king.

7:30pm - 8:30 pmPlease order with the bartender.

6:30am - 9:30am 12:30pm - 2:30pm

ALCOHOL - Beer is available for all of our guests, a variety of hard alcohol and mixed drinks will also be avail-able for purchase.

DINING SCHEDULEThere is a set schedule for meals so you don’t have to wonder what time you eat. We will also have as many barbeques as possible; nothing is tastier or more satisfying than having a bbq with your close friends on a remote, tropical island

with perfect waves reeling in the distance.

PG. 7

LUNCH DINNERBREAKFAST


D o as much or as little as you like. The landscape and activities available in our area are extraor-

dinary and varied. There are things to keep you totally busy or you can practice the fine art of doing nothing at all. Here is a short list of our most popular activities.

Surfing

Fishing

Snorkeling

Table Tennis

Volleyball

Poker

Pool

Board Games

Movies

Satellite TV with Big Screen TV

Karaoke

Picnic

Visit a Local Village

Yoga

Jungle Cruise

Cultural Tours

*New Game Room now open

ACTIVITIES

PG. 8


T he Mentawai Islands are one of the most consistent surf destinations in the entire world. It’s broad exposure towards the vast, southern Indian Ocean provides these

majestic islands with remarkable consistency and quality. There are great waves in this area YEAR-ROUND. However, the most ideal time to surf in the Mentawai’s is during the dry season, late March to early November, the southern hemisphere’s winter, when the Indian Ocean is an ultra-active, groundswell producing machine. During the entire year Kandui Resort offers the average surfer the opportunity to score the best waves of their lives in the premiere surf resort location in the entire world, nothing else comes close...

WAVES

PG. 9


4 BOBS: 4 Bobs is a short, play-

ful right-hander located directly

in front of Kandui Resort. Swells

that break here wrap considerably

around the south end of the island

and break over a relatively shallow

reef. If you’re fast you can take off

deep and try to float the first sec-

tion where most people take off;

otherwise, it’s strictly a one or two

turn wave. Ironically, despite it’s

relatively tame appeal, 4 Bobs is

a perennial favorite to almost every

person who surfs it and is one of

the most consistent and fun waves

in the Mentawais.

A FRAMES: A Frames is one

of the most consistent lefts in

the Mentawai Islands. Situated in

front of an idyllic island it is one

of the many good waves found in

the Playgrounds region. There are

generally two sections to surf, the

top and the inside. The peaks at the

top can be a bit shifty and require

a fair amount of paddling around to

find the right area while the inside

section is more dependable and

offers up a better wall to work with.

A frames is easily one of the most

popular spots in the Mentawai’s and

is sometimes referred to as “John

Candies”.

BANKVAULTS: Bankvaults is a

thick, barreling right punctuated

by a shifting line-up. Sets seem-

ingly emerge out of nowhere and

can wreak havoc if you’re caught

out of position. The ideal size to

surf Bankvaults is head-high to a

triple overhead, in any swell size,

getting caught inside is a certainty.

Despite the dangers, snag a clean,

open barrel here and you’ll be talk-

ing about it for years. If it looks too

heavy, Nipussi is a scant three-

hundred yards to the east.

BENG BENG: Beng Beng is an

extremely rippable left located a few

hundred yards away from E-Bay

and Pitstops. It’s probably one of

the easiest waves to surf in the

Mentawai’s and is fun for surfers of

all ability levels. The area surround-

ing Beng Beng is breathtaking as it

sits nestled inside a small bay with

literally one of the most scenic

views imaginable all around you.

The best size to surf Beng Beng is

anything over shoulder high - even

though it’s relatively short some

people like this wave more than

other waves that are considered

WAVES

PG. 10


far superior - best of all, it rarely

has a boat on it so most sessions

are by yourself.

BURGERWORLD: Burgerworld

is considered a last alternative when

everywhere else is flat. Anything

bigger than three feet here flattens

out into a giant mushball. The one

positive aspect about Burgerworld

is its consistency; there is always

something rideable here; however,

your chances of scoring this place

on fire is slim.

E-BAY: E-bay is a fast, barreling

left that gets good when it’s head

high or bigger. When a pumping

west swell is marching through,

E-bay does a close impersonation

of Padang Padang on Bali without

the death cliff looming inside. The

overall set-up at E-bay is flawless,

stereotypical Indonesian, with

beautiful, bluish-green water and

tall palm trees everywhere. Besides

its aesthetic beauty, double over-

head E-bay is a beast and force to

be reckon with.

HIDEAWAYS: Hideaways is an

occasionally heavy left near the

Playgrounds region that is fre-

quently visited by Kandui guests.

In the last few years it has been one

of the “go to” waves because it is a

lot more consistent the other world

class waves in our area and can

handle a lot of the more annoying

wind directions like straight souths.

Hideaways has the ability to be a

sick cavern or offer up a rippable

shoulder. You can really only surf it

on medium to high tide, at low tide

it sticks out of the water and unless

you like reef cuts stay away!

ICELAND: Iceland is a sizable left

that is known as one of the “big

wave” spots in the Mentawais. It has

a very large playing field and a few

different take-off options including

a few rights when it is small - but

watch out for the paddle back out!

Iceland isn’t known as a barreling

wave unless it has some serious

size - if big enough it will look more

like Hawaii Five-O than most other

waves in the Mentawais and when it

looks like that Telescopes is a much

better option.

KANDUI: Kandui a.k.a Kanduis

or Nokandui is one of the fastest,

down the line, left-hand barrels in

the world. Kandui is an obscenely

WAVES

PG. 11


hollow wave with your only option

for survival being tucked inside its

enormous, gaping jaws. Unless

you’re comfortable pumping inside

the barrel the best you can hope for

is to find the right line, exert a little

extra front foot pressure, and hold

on. Most of the waves will simply

outrace you; however, the thrill of

charging through the longest bar-

rel possible is more than worth the

effort. If the conditions are right

you’ll take your share of beatings;

but, chances are you’ll kick out of

the best barrel of your life as well.

KARANGBAT LEFT: Karangbat

Left lies smack dab in the middle

of “Playgrounds.” It breaks best on

a direct south swell and is a fairly

straightforward wave for people

of all abilities. The wave itself runs

almost exactly one hundred yards

over a shallow, but manageable

reef. While sitting in the line-up

you are surrounded by a triangle

of islands which offer a really unique

perspective. Easily visible from

Kandui Resort Karangbat Left is

surfed by those people looking to

take a fish or longboard out and get

some longish rides. Even though it’s

soft a lot of the time with a medium

tide you’ll have a blast!

NIPUSSI: Nipussi is a high-per-

formance right situated inside a

reef-laden cove. Most people line

up at the apex of the point and surf

a solid wall that hugs the inside, but

during a west swell some people

prefer to sit wide and wait for the

swinger sets which break in the

middle of the cove. Nipussi always

has waves and is a good alternative

when the rest of the islands are flat.

It’s known as one of the mellowest

waves in the islands but it’s still a

powerful wave.

PITSTOPS: Pitstops is one of the

most high performance waves in the

Mentawai Islands. Located a few

hundred yards away from E-Bay you

can’t really tell if Pitstops is break-

ing unless you take a close look.

The wave itself starts breaking in

a compact area over reef, remark-

ably, if you’re not paying attention,

the take-off can be quite challeng-

ing. However, once you’re on your

feet you’ve got a really fun, semi-

backwashy wave to carve, pull in, or

boost on. As the wave progresses

it starts breaking over a combina-

tion of sand and reef until eventually

WAVES

PG. 12


expiring itself on a beautiful tropical

beach. One of the most photogenic

waves in the world.

RIFLES: Rifles is one of the lon-

gest, most perfect, awe-inspiring

waves in the world. When it’s break-

ing properly with a hint of northwest

wind you can expect four to six hun-

dred yard right walls with numerous

tube sections. Rifles is a violent bar-

rel from start to finish, sometimes

when you think you are coming out

another section will throw over,

and another, and another. If you do

come out and see it lining up, you

have to put the pedal to the metal

to make it through the next barrel

section. Basically, you have to go as

fast as you can go almost the whole

way through the wave.

SCARECROWS: Scarecrows

is Telescopes’ big brother, a little

more forceeful, slightly bigger,

and in general a little less refined.

Nevertheless, it definitely has its

good days and because it picks

up a lot of swell is a good option

when the rest of the chain is small.

You’ll probably find the wave to be

very moody and inconsistent, some

days it does a great impression of

Telescopes on the right tide and

direction while other days it is a

warbled mess of high tide rubbish

that is an unmotivating as it gets.

You never can be sure until you’re

looking at it!

TELESCOPES: Every thing

you’ve heard about Telescopes

is true. It’s a remarkably long left

which tempts you to sit deeper

and deeper, almost daring you to

backdoor an impossible section.

With size, the wave breaks for over

a half mile outside and descends

upon the formal take-off area at

mach one. Fortunately, by the time

it reaches the pack its slowed

down a bit and ready to serve up

a wondrous, steep, hollow wall.

Telescopes is frequented by many

boats based on its premiere quality.

However, there always seems to be

plenty of waves to go around and

when its absolutely firing at six to

eight foot many less accomplished

surfers watch it from the safe con-

fines of their boats, videocameras

in hand.

WAVES

PG. 13


WAVES

4 BobsA FramesBaby KanduiBankvaultsBeng BengBurgerworldE-BayHideawaysIcelandKanduiKarangbat

Karangbat

MalibuNipussiPistolsPitstopsRiesScarecrowsTelescopes

TYPE

RightLeft/RightLeftRightLeftRightLeftLeftLeftLeftLeftRightRightRightPistolsRightRightLeftLeft

RATING

467764887104436761079

CONSISTENCY7636655675664986675

DIFFICULTY

5578346879122574877

BEST TIDE

Med-HighMediumMed-HighMed-HighMed-LowMediumMed-HighMed-HighMediumMed-HighMediumMed-HighMed-LowMed-LowMed-HighMediumMed-HighMed-HighMedium

MAX LENGTH

75 yards75 yards150 yards100 yards75 yards100 yards100 yards100 yards100 yards500 yards100 yards75 yards100 yards75 yards100 yards50 yards500 yards150 yards200 yards

BEST WIND

WestNorthwestSouthN/NWS/SEN/NWSoutheastSoutheastSoutheastE/SEN/NWN/NWWestN/NWNorthSoutheastW/NWSoutheastE/SE

BEST SIZE

3-5’3-6’3-6’4-10’2-6‘2-4’4-8’4-8’4-10’6-8’2-4’2-4’2-4’3-6’3-6’2-4’6-8’4-8’4-10’

BEST BOARD

AnyAnyShortboardStep UpAnyAnyShort/Step UpShort/Step UpStep Up/GunStep UpAnyAnyLongboardAnyShort/Step UpShort/FishShort/Step UpShort/Step UpShort/Step Up

TRAVEL

(MIN)

235254045+401545+5223102540545+45+

WAVES

THE WAVE BREAKDOWN

PG. 14


1. DON’T THINK YOU OWN THE PLACE. When you arrive at a

new spot and there is

already a group surfing

the worst thing you can

do is to send out every

surfer on your boat in

an all out assault. It’s

just not cool. A good

surf guide will show you

how to strike a perfect

balance by sending out a

few surfers at a time and

making the transition as

subtle as possible.

2. TAKE YOUR TURN. The majority of waves

in the Mentawai’s break

like a classic point break.

The most discouraging

thing in the world is to

have some clown pad-

dling past you after every

wave. For this rule, think

assembly line, take your

turn, go in order, and

everyone will get their

fair share of waves.

3. HANDS UP IF YOU DON’T WANT IT. When it’s your turn and

you’re waiting for the

set of the day it always

helps to let other people

know your intentions.

Most people will expect

that you’re going to be

going on the next decent

wave that comes through

but by no means does

that mean you have to

go. When a wave is

approaching that you

are not interested in all

you have to do is hold

both of your hands up

and out of the water to

send a clear message to

everyone that you’re not

going. This will eliminate

any ambiguity and there

will definitely be more

waves to go around and

a clear line of communi-

cation in the water.

4. LET IT GO. It sucks to get burned on

a small, weak day so you

can imagine how much

worse it is on a big, scary

day. If you see someone

paddling for a wave,

even if they look like they

aren’t going to catch it,

let it go. Getting stuffed

on a double overhead

grinder with the reef lurk-

ing a few feet below the

surface and the possibil-

ity of getting stuck inside

isnt worth the potential

conflict.

5. PICK ME UP. When you’re ready to get

picked up all you have to

do is wave your board

in the air from the chan-

nel. If there is someone

injured, everyone in the

line-up should wave their

boards at the same time.

SURF ETIQUETTE

Y our trip to the Mentawai’s should be the best experience possible. The very nature of the way in which waves break in the Mentawai’s lends itself to an even higher degree of order and cooperation. Follow these rules and everyone will have a better session, especially you. Remember, you’re on vacation!

PG. 15


Los Angeles Less is more. Pack as light as pos-

sible, we recommend taking one

backpack that you can carry-on to the

flight and your boardbag.

Arrive 2-3 hours before your flight.

Check in at Singapore Air counter

and then take boardbag through secu-

rity- make sure your bags are checked

all the way to Jakarta.

Board flight for first leg, Los Angeles

to Narita, Japan

Tokyo, Japan Once you have landed in Japan you

will be asked to disembark flight and

go through security. You are required

to take all of your belongings with you.

Wait time in Tokyo is usually between

45 minutes to one hour – this is a

good opportunity to charge electronic

devices as they use the same plugs

as the U.S.

Snack bar and internet is available.

Second leg is from Tokyo, Japan to

Singapore. We recommend for this leg

you try to sleep as much as possible to

acclimate to your new time zone.

Singapore You will arrive into Terminal 3 of

Changi Airport around 1:30am.

Terminal 3 is an amazing building but

to make it to your next flight to Jakarta,

Indonesia you will need to head over to

Terminal 2 unless your boarding ticket

says otherwise.

Most people hang out in Terminal 3 –

if you make a reservation in advance you

can rent a transit hotel room (inside the

airport) for the 6 hour layover via Changi

Airport’s website or take a shower in the

Executive Lounge for a fee.

A lot of people sleep in the terminal,

go eat, or get on the internet.

There are plenty of comfortable

places to relax and hang out.

Before you board your next flight, the

third leg of your trip we recommend

exchanging a few hundred dollars into

Indonesian Rupiah which you will need

as you pay airport taxes and buy snacks

traveling in Indonesia.

SAMPLE TRIP ITINERARY from Los Angeles to Kandui Resort

INSTRUCTIONS:

Please use this information to help

you travel to Kandui Resort.This

itinerary is based out of Los Angeles

and will vary for each guest and their

personal travel itinerary.

PG. 16


Jakarta, Indonesia On arrival into Terminal 2 at Soekarno/

Hatta Airport proceed to the VISA area.

Indonesian VISA’s are $25 US for 30

days and divided into two lines. The first

line you pay the fee and the second they

issue the VISA ticket that takes up an

entire page of your passport!

After squaring away your VISA

move swiftly to the immigration coun-

ter, you will be required to fill out an

“Immigration Card” and show it to

the customs agent. They will leave a

“Departure Card” inside your passport,

don’t lose it!

Once you’ve cleared customs go grab

your boards and check in for your next

flight as fast as possible as connection

times are tight!

If you use a porter the standard tip is

20,000 rupiah or about $2 US – if they

complain and want more money just

keep saying “thank you” and act dumb!

If you are on Garuda Airlines for your

flight to Padang you will stay in Terminal

2, all you have to do is go outside and

head upstairs. If you are on Lion Air you

need to head outside and catch the

Shuttle Bus to Terminal 1 about 1 mile

away… It is tricky getting your boards

on there so be prepared! Check in for

your flight and proceed to the gate for

your flight to Padang, the fourth leg of

your trip! Please note: On the way to

your flight you will be required to pay a

40,000rp airport charge.

Padang, Indonesia Our main mode of transportation

from Padang to Kandui Resort revolves

around speedboats and the Mentawai

Fast Ferry service. Our focus is to provide

the easiest and most efficient means to

get you from Padang to Kandui Resort.

Please note that transport out to the

island is on a first come, first served

basis. Kandui Resort currently operates

two transfers per transfer day. Ideally

we need 50% of guests on the 6:00am

transfer requiring guests to arrive the

day before the trip; and 50% on the

3:00pm transfer boat which requires

guests to arrive before 1:00pm on the

first day of the trip. When you make

your reservation we will let you know

what transfer boat we need you to

be on and will make every effort to

accommodate requests to the best of

our ability.

All guests are required to leave Padang

after 6:00pm on the last day of the trip

to be safe and leave room for delays.

No exceptions will be accepted so we

can keep everyone on the same page

and happy.

Guests that arrive on the first trans-

fer boat can check into their umas

at 1:00pm to give us enough time to

clean the umas from the group before.

We would like to encourage all guests

to arrive into Padang the day before

the trip starts and to leave Padang the

morning after the trip ends. This will

allow us to maximize your surf time

and utilize the new Mentawai Fast

Ferry for the safest, most comfortable

transfer out to Kandui Resort.

We also recommend you are able to

access a pair of trunks or bathing suit

for the crossing and keep a pair of clean,

dry clothes in a backpack or within easy

reach as these trips are often wet. Please

brig a water-proof bag if possible. If you

get seasick please prepare accordingly.

Kandui Resort, Mentawai Islands, Indonesia

Welcome to Kandui Resort!

Once you get to our island our “Guest

Relations” manager will receive you,

show you to your uma, and that evening

will go over the relevant trip details and

answer any questions you might have.

Our guest relations manager is your

point of contact if you need anything.

At the conclusion of your trip you

are responsible for your final bar

PG. 17


bill. Final bills can be paid by cash

or credit card on the island and cov-

ers extra items such as photography,

videos, extra t-shirts, souvenirs, mas-

sages, alcoholic drinks, and tips.

Kandui Resort On the last day of your trip you will be

leaving in the morning for the ride back

to Padang via speedboat or Mentawai

Fast Ferry

It is a good idea to pack a sturdy, plas-

tic bag if you have loose items in the

boardbag and to wrap your bags in for

the boat crossing from Kandui Resort

to Padang.

We need all guests ready to

depart between 10:30am and

11:00am on the last day of the trip

depending on weather conditions.

Padang, Indonesia Once you get back to Padang via

charter flight you will be be taken to

your next flight’s check in desk.

After that please check in and wait

for your flight back to Jakarta. Please be

patient as wait times average about 3

hours but we need that time to give us

a buffer zone in case of transportation

issues getting you back from Kandui.

Most people will be staying overnight

at the Sheraton Bandara. Please make

sure you have a confirmed reservation

and ask Our manager to call ahead and

make sure the Sheraton sends their

shuttle bus to fit your boards!

Please note: You will be required to

pay a 40,000rp airport charge prior to

getting on your flight.

Jakarta, Indonesia Once you arrive a representative

from the Sheraton will greet you in the

Baggage Claim area.

Once you arrive at the hotel they will

store the boards in a special area.

Check -in for the hotel but please

remember to get a wake up call because

your flight the next morning is very early!

You need to be ready to go at 5:00am to

be safe – DO NOT MISS YOUR FLIGHT as

it will set off a chain of events that could

see you in Asia for longer than you want!

As you check in make sure your

boards are checked in all the way back

to Los Angeles and that you get your

boarding passes all the way back to Los

Angeles in Jakarta as well!

Please note: You will be required to

pay a 150,000rp airport charge to leave

the country, Indonesia’s way of saying

good bye!

Singapore Once you arrive into Singapore time

is limited so hustle to your connecting

flight to Tokyo!

Tokyo, Japan Reverse the incoming process

Los Angeles For this final leg we suggest you try

to sleep… you will arrive back into Los

Angeles around noon so if you sleep

you can diminish the effects of jet lag.

Once you arrive, proceed through

immigration, collect your bags, and go

through security.

PG. 18


DEPOSITS:

1. A $500 deposit is due at

the time of booking.

2. Deposits are non-refundable

but may be used towards a future

trip. (Must be used within two

years from date of receipt)

PAYMENT:

1. Final Payment is due at least 60 days

prior to departure and is non-refundable.

2. Payment may be paid by cash,

personal check , money order,

Visa, Mastercard, American

Express, or bank transfer.

3. Any form of payment consti-

tutes acceptance of the Terms and

Conditions stated on this site.

4. All guests are responsible for

paying a $4/day Mentawai Tax and

$6/day Indonesian Hotel Tax col-

lected directly at the resort.

CANCELLATION POLICY:

1. Cancellation of a trip must be

made within 60 days of your depar-

ture date. There are no refunds or

partial refunds given for early

departures from a designated charter,

poor surf, or inclement weather.

In addition, there are no refunds

given for reasons pertaining to

unstable global, national, or

local political situation that does

not directly pose a threat to the

safe operations of our trips.

TRAVEL INSURANCE:

1. Travel Insurance is mandatory

on all of our trips for your safety.

DOCUMENTS:

1. Passports must be valid for at least

6 months from the date of departure.

2. If applicable, a valid visa

is required for travel

AIRLINE RELATED

INFORMATION:

1. Kandui Resort is not responsible for

airline board fees or baggage policies.

2. Kandui Resort does not accept

any responsibility for late arrival or

non-arrival of surfboards/surfboard

bags or any other luggage.

Health:

1. Kandui Resort are not responsible for

health problems arising from envi-

ronmental factors during your stay.

RESPONSIBILITY:

Kandui Resort will use all due care

for the provision of its services and

activities provided to guests. Guests

participate in activities and use services

at Kandui Resort at their own risk. No

liability or responsibility is accepted

by Kandui Resort for any injury, illness,

damage, loss, accident, expense, or

any other claim arising from involve-

ment in any activities or provision of

any services howsoever suffered,

even in circumstances where staff of

Kandui Resort may have negligiently

breached any duty of care that it or

they may owe or have owed in

connection with such activities,

conduct, supervision, or the provi-

sion of services. Kandui Resort will no

longer be liable for direct or indirect

losses, arising from any such injury,

illness, damage, loss accident, or

expense including consequential loss

or economic loss however caused.

INSTRUCTIONS: Please sign and give to our manager in Padang on your arrival.

TERMS & CONDITIONS

Kandui Resort and its travel partners do not assume responsibility for those inherent risks which may cause unfortunate accidents or incidents during ordinary travel condi-tions. Kandui Resort will not be held responsible for injury, death, damage, loss, delay, cost, expense, or inconvenience arising from travel misfortunes beyond our control.

Print Name: ____________________________________________________________________________________________________

Signature: __________________________________________________________________ Date: ______________________________

PG. 19


CONTACT INFORMATION — U.S.A. Kandui Resort c/o Antidote Travel

629 Camino De Los Mares Suite 101San Clemente, Ca 92673

E-MAIL: [email protected]: (714) 369-8121

MOBILE: (714) 478-2487FAX: (949) 493-2770

CONTACT NAME: Anthony Marcotti

PG. 20

www.Kanduiresort.com PG. 21

VIDEO

Kandui has partnered with FTR Films

to offer one of the most unique video

options available. FTR Films is a produc-

tion company that specializes in working

with everyday surfers and capturing not

only great surf, but also the amazing

beauty of the Mentawais. A video by

FTR Films will not only capture the best

waves of your life, but will recreate the

feeling of traveling to the outer reaches

of Indonesia and experiencing a beautiful

place like Kandui. No other production

company spent more time shooting the

Mentawais. FTR Films has shot every

wave from every angle and has more

experience working with everyday

surfers than anyone. A personal video

of your trip including your waves and

lifestyle edited to music is $300. Group

videos are also available at discounted

rates. A group video focuses more on the

sessions and daily activities of your group

and thus tends to run longer. Rates

depend on the amount of people in your

group and please email us at ftrfilms@

gmail.com for a detailed quote.

PHOTO

Kandui offers a photo option that

is unique and unmatched in the

Mentawais. Photos are a great way of

capturing the experience of your trip and

Kandui has taken steps to ensure that

no session goes undocumented. A CD

of all your personal surfing photos is

$200. In addition, you will also receive

a CD of 200+ lifestyle photos that

showcase the beauty of Kandui Resort

and Mentawais. If you do not prefer all

of your photos, individual photos can be

purchase for $10 per photo.

COMBO

For Guests who are interested in both

photos and video, a combo package

is available for $400 per person. The

combo package will include a personal

video of your surfing/lifestyle, all of your

surfing photos and 200+ lifestyle photos

of the resort.

PHOTO AND VIDEO PACKAGES

Kandui is offering both photo and video packages to our guests. The Mentawai Islands have some of the most perfect surf in the world and

we’ve found photos and video are the best way to capture your Kandui experience.

www.Kanduiresort.com PG. 22

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