welcome to idc cio summit 2017 · 2017-05-18 · 6. acs website design principles 7. acs website...

Welcome to

IDC CIO Summit 2017

Championing Customer Excellence

through Professionalism in ICT

Arnold Wong BSc FACS IP3P

National Treasurer, ACS Perth, WA | May 16, 2017

Empowering Australian Innovation

THINK AHEAD. CREATE THE FUTURE. CHANGE THE WORLD.

We’ve all been there…


IBM’s STRETCH

• In 1956, a group of computer scientists at IBM set out to build the world's fastest supercomputer.

• Five years later, they produced the IBM 7030 – a.k.a. Stretch -- the company's first transistorized supercomputer, and delivered the first unit to the Los Alamos National Laboratory in 1961. Capable of handling a half-million instructions per second, Stretch was the fastest computer in the world and would remain so through 1964.

• Nevertheless, the 7030 was considered a failure. IBM's original bid to Los Alamos was to develop a computer 100 times faster than the system it was meant to replace, and the Stretch came in only 30 to 40 times faster. Because it failed to meet its goal, IBM had to drop Stretch's price to $7.8 million from the planned $13.5 million, which meant the system was priced below cost. The company stopped offering the 7030 for sale, and only nine were ever built.

http://www.computerworld.com/article/2533563/it-project-management/it-s-biggest-project-failures----and-what-we-can-learn-from-them.html


Denver International Airport’s Automated Baggage System • DIA, the largest airport in the USA by

total land area, and the 6th busiest by passenger traffic.

• In 1991, DIA attempted to remodel and upgrade the arduous, time-consuming luggage check-in and transfer system. The idea involved bar-coded tags being fixed to each piece of luggage that went through ‘Destination Coded Vehicles’ to fully automate all baggage transfers, integrate all three terminals, and reduce aircraft turn-around time significantly.

• Large portions of ‘completed’ works had to be redone, the airport opening was delayed by 16 months, and losses of approximately $2 billion were incurred. The entire project was scrapped in 2005.

https://www.itmplatform.com/en/blog/three-disastrous-project-management-failures/


The National Health Service

• NHS, England’s publicly funded healthcare system, the largest and oldest in the world.

• The project aimed to revolutionise the way technology is used in the health sector by paving the way for electronic records, digital scanning and integrated IT systems across hospitals and community care. It would have been the largest civilian computer system in the world.

• Unrealistic expectations of both timelines and costs were not helped by inadequate preliminary research, failure to conduct progress reviews, and a clear lack of leadership. The project has been referred to as the ‘biggest IT failure ever seen’ and ‘a scandalous waste of taxpayers money’. Estimates of the damage inflicted upon British citizens fluctuate, currently hovering precariously around the £10billion mark.

https://www.itmplatform.com/en/blog/three-disastrous-project-management-failures/


Centre for Applied Philosophy and Public Ethics

Professionalism in the ICT Industry

Section I. Regulating technology

Section II. Practitioners’ perspectives

Section III. Professionalism

Section IV. ICT governance

Section V. Ethics education

Section VI. Codes of ethics

Section VII. ICT and society

http://press.anu.edu.au/node/371/download


The Law will always be catching up…

“If ICT is to fulfil its potential in improving the lives of all, then the importance of the professionalism of its practitioners cannot be overemphasised.” “From the perspective of the law, they [biotechnology and ICT] present a common difficulty that, no sooner is a conventional law made to address some of their features, and to regulate those deemed necessary for regulation by reference to community standards, but the technology itself has changed.

The law in the books is then in great danger of being irrelevant, in whole or part.

Language written down at one time may have little, or no, relevance to events that happen soon thereafter.”

(The Hon Michael Kirby)

http://press.anu.edu.au/node/371/download


Professionalism It’s NOT the job we DO, it’s HOW we DO our job.

(anonymous)



The ACS Formed in 1966, the Australian Computer Society (ACS) is Australia’s only peak professional society for in Information and Communications Technology (ICT). ACS represents over 22,000 technology professionals across industry, government, research and education institutions across the sector in Australia, approximately 1,000 of these are international members. OUR PURPOSE The Principal Objective of the ACS is to promote the development of Australian information and communications technology resources. OUR VISION For Australia to be a world leader in technology talent that fosters innovation and creates new forms of value. OUR MISSION • To deliver authoritative independent knowledge and insight into technology; • To build relevant technology capacity and capability in Australia; and • To be a catalyst for innovative creation and adoption of technology for the benefit of commerce,

governments and society.


ACS’ Understanding Current ICT Landscape The ACS understands that staff retention and development is vital to the success of organisations, especially in the current environment of rapid technological change. Assuring the pipeline of future ICT human capital is critical in Australia but ACS recognise this is a global challenge. There are clear indicators pointing to this: • Government and businesses expeditiously reorganising ICT infrastructure to meet customer demand for

mobility and access to anytime/anywhere services; • Rapid advances in technology such as Internet of Things, big data and analytics that underpin growth of the

digital economy; • Private and public cloud computing to achieve efficiencies of scale; • Changing and emerging technology being adopted by individuals and business to gain competitive

advantages such as: artificial intelligence, blockchain and cyber security ; and • Industry purchasing a vast array of ICT products and services to gain access to innovation and drive

efficiencies. The efficiencies being sought cannot be realised without high level skills. With the proliferation of multiple devices, multiple platforms being introduced into ICT infrastructure, ICT security, enterprise and solutions architecture and systems integration, international competition will be greatly contested.


Core Capability of ACS The ACS exists to advance professional excellence in ICT. The ACS is passionate about the ICT profession being recognised as a driver of productivity and innovation, and business – able to deliver real, tangible outcomes. With members represented education, government and the community, including 329 ICT Professors and Associate Professors, and 15 recipients of the Medal of the Order of Australia (OAM) and Member of the Order of Australia (AM). ACS’ core business is the establishment of professional ICT benchmarks, and then performing the role of independently assessing and validating such benchmarks. The ACS has assessed over 130,000 ICT professionals over the last decade. Examples of assessment services include: • Workforce development and planning SFIA consulting services • Certification services • Accreditation of Australian university degrees and maintaining the Core Body of Knowledge (CBOK) • International Professional Year (PYear) • Registered Training Organisation (RTO) and Post Graduate services • Trusted Advisor to legislators • Skilled Migrant qualifications assessments

Digital Business Strategy

ACS’ DBS - Practising what we preach…

1. Bringing our 2014-2017 Strategic Plan to fruition

2. What is the ACS Digital Business Strategy?

3. Bringing ACS' Digital Business Strategy to life

4. Creating the Foundations of the ACS Digital Business Strategy Project

5. Establishing and Explaining the Purpose of the ACS Digital Business Strategy

6. ACS Website Design Principles

7. ACS Website Build insight

8. User Experience & Security of Member Data

9. Enhancing the UX for ACS Members. New ACS Website, New Member login

10. Progressive releases over the coming Months

11. The new ACS website goes live

12. Upgraded Event Listings, CP Directory and expanded payments with PayPal


Professionalism It’s NOT the job we DO, it’s HOW we DO our job, and HOW we SHOW it…

(anonymous)


Recognitions / Post-nominal

• Certified Professionals ( CP )

• Certified Technologists ( CT )

• Members of the ACS ( MACS )

• Senior Members of the ACS ( MACS(Snr) )

• Fellows of the ACS ( FACS )

• International Professional Practice Partnership Professional ( IP3P )


https://www.acs.org.au/content/dam/acs/ACSimages/ACS Certified Professional Pathway Chart.pdf

https://www.acs.org.au/content/dam/acs/ACSimages/ACS Certified Technologist Pathway Chart.pdf

Join the ACS to Lead ICT…

EMPOWERING AUSTRALIAN INNOVATION

• As the Professional Association and peak body representing Australia’s ICT sector, ACS’ mission is to deliver authoritative independent knowledge and insight into technology, build relevant technology capacity and capability in Australia and to be a catalyst for innovative creation and adoption of technology for the benefit of commerce, governments and society.

THINK AHEAD

• ACS can support you so that you are in control of your career, your future and the impact that you can make.

CREATE THE FUTURE

• Whatever your ambition, ACS will help you build on your capabilities, plan your next move and give you a firm understanding of what you can bring to the future.

CHANGE THE WORLD

• Technology has the power to solve the world’s big problems like climate change and food security. ACS can be your partner to help shape the future. Be part of the largest tech eco-system and ICT community in Australia. Join 23,000 innovators and professionals that share the same passion that technology can make people’s lives and the world a better place.



ACS TVC 30 seconds



REGISTER YOUR FREE TRIAL

empower.acs.org.au

THANK YOU!!!

IDC CIO Summit 2017

Championing Customer Excellence

through Professionalism in ICT

Arnold Wong BSc FACS IP3P

National Treasurer, ACS Perth, WA | May 16, 2017

welcome to idc cio summit 2017 · 2017-05-18 · 6. acs website design principles 7. acs website...

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