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TRANSCRIPT
C U S T O M E R D R I V E N. B U S I N E S S M I N D E D.
Claimant
Web
Account
Manager
Welcome to CWAM Unemployed Worker Portal
C U S T O M E R D R I V E N. B U S I N E S S M I N D E D.
Welcome to CWAM
The Claimant Web Account Manager (CWAM) allows unemployed workers to create a secure Web account for exchanging information with the Unemployment Insurance Agency (UIA).
C U S T O M E R D R I V E N. B U S I N E S S M I N D E D.
How Do I Access the Portal?
From the UIA
Public Page,
choose online
services for
Unemployed
Workers.
C U S T O M E R D R I V E N. B U S I N E S S M I N D E D.
Portal Login Page
A new user will need to set up an account.
C U S T O M E R D R I V E N. B U S I N E S S M I N D E D.
● Some basic information will be required. ● Your password will be sent to your home address on file with UIA.
1-866-500-0017
C U S T O M E R D R I V E N. B U S I N E S S M I N D E D.
Password
You will receive a temporary password when you set up your account, so that you may use one of the online services, MARVIN Online, while you wait for the password to be mailed to you.
C U S T O M E R D R I V E N. B U S I N E S S M I N D E D.
Once you complete the new account set-up, the next
time you sign in you will use your new user id and
password. This will allow you to use all of the services
currently available on line.
C U S T O M E R D R I V E N. B U S I N E S S M I N D E D.
There are currently 14 services available for unemployed workers, although more are planned.
C U S T O M E R D R I V E N. B U S I N E S S M I N D E D.
The Bi-Weekly Record of Work Search allows unemployed workers to submit their proof of work search as required by the Extended Benefits program.
C U S T O M E R D R I V E N. B U S I N E S S M I N D E D.
MARVIN Online allows unemployed workers to certify (claim) their unemployment benefits, just like calling MARVIN on the telephone.
C U S T O M E R D R I V E N. B U S I N E S S M I N D E D.
Select/Modify Benefit Payment Method allows unemployed workers to select or change how they will receive their benefits: either thru Debit Card or Direct Deposit.
C U S T O M E R D R I V E N. B U S I N E S S M I N D E D.
View Benefit Payment History allows unemployed workers to view information about their unemployment benefits, including the recent benefit payments.
C U S T O M E R D R I V E N. B U S I N E S S M I N D E D.
For More Information
• Website: www.michigan.gov/uia
• Customer Service: 1-866-500-0017
• Come to a Problem Resolution Office
Detroit Lansing
Gaylord Marquette
Grand Rapids Saginaw
Muskegon Mt. Clemens