welcome to abd academy: emerging trends: employers ... · abd insurance & financial services...
TRANSCRIPT
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IntroductionAndrea TrudeauEVP, Founding PrincipalABD Insurance & Financial Services
ModeratorAmber DickensheetsAssurant
Welcome to ABD Academy: Emerging Trends: Employers Contracting with ProvidersApril 21, 2015
One Medical SpeakersPaul JorgensenVP of Enterprise Division
Steve SimpsonRegional Vice President
ABD Academy Webinar
Recording
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Emerging Trends:Employers Contracting with Providers
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Agenda
Key market dynamics and drivers
Rationale for Primary Care investment
One Medical’s approach
CONFIDENTIAL & PROPRIETARY. COPYRIGHT © 2015 1LIFE HEALTHCARE, INC. ALL RIGHTS RESERVED.
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Employers Contracting with Providers
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0.00%
5.00%
10.00%
15.00%
20.00%
25.00%
30.00%
2000 2013 next 2-3 years
% of Employers Contracting with a Provider Organization
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The Motivation is Very Simple
CONFIDENTIAL & PROPRIETARY. COPYRIGHT © 2015 1LIFE HEALTHCARE, INC. ALL RIGHTS RESERVED.
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The Motivation is Very Simple
CONFIDENTIAL & PROPRIETARY. COPYRIGHT © 2015 1LIFE HEALTHCARE, INC. ALL RIGHTS RESERVED.
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CONFIDENTIAL & PROPRIETARY. COPYRIGHT © 2015 1LIFE HEALTHCARE, INC. ALL RIGHTS RESERVED. Source: www.medscape.com
government mandatesconcierge conversions
HIP
AA
ICD-10
decreasingreimbursement
hospital system acquisitions by
Challenges Facing Primary Care Physicians
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Primary Care Supply Crisis
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~67,000 PCPs (estimated by 2025)
“The growing discontent has serious
consequences for patients. One is a
looming shortage of doctors, especially
in primary care”
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Nationwide Physician Access Problems
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“Try getting an appointment with
your family doctor; in some parts
of the country, it is next to
impossible.’
SAN FRANCISCO
PCP = 26
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CONFIDENTIAL & PROPRIETARY. COPYRIGHT © 2015 1LIFE HEALTHCARE, INC. ALL RIGHTS RESERVED.
Why Are Employers Focused on Primary Care?
45%
55%
Primary Care
Non-Primary Care
How is your team getting care today? Implications: Increasing healthcare costs
High utilization of ER, Urgent Care, & Specialists
Reduced productivity
Disconnected care
How SHOULD your team be getting care?
81%
19%Primary Care
Non-Primary Care
Opportunity: Reduced healthcare costs
Increased productivity
Enhanced continuity of care
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CONFIDENTIAL & PROPRIETARY. COPYRIGHT © 2015 1LIFE HEALTHCARE, INC. ALL RIGHTS RESERVED.
Virtual Care
• 24/7 access to clinical team
• Book appointments & refill Rx via
phone, app, or online
• Email your provider directly
• Treatment of common medical
issues through video visits and
mobile app
On-Site
Clinics/Services
• Fully-staffed office open during
working hours
• Flu vaccine clinic
• Biometric screening
• Wellness seminars
Near-Site Offices
• Nationwide access to all offices
• Same/next-day appointments
• Longer appointments that start
on time
• Lab Services
Integrated Care Access Solutions with One Medical
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Over 130 Enterprise Clients since 2013
Technology
Financial &
Professional
Services
Household
Brands
100% retention rateCONFIDENTIAL & PROPRIETARY. COPYRIGHT © 2015 1LIFE HEALTHCARE, INC. ALL RIGHTS RESERVED.
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Greater Engagement, Unparalleled Experience
Average Yelp Score: 4.75
Top 5% among doctor’s offices
0
10
20
30
40
50
60
70
80
OneMedical
Apple Amazon Southwest Kaiser Humana
Net Promoter Score
"How likely is it that you would recommend our company to friends or colleagues?"
CONFIDENTIAL & PROPRIETARY. COPYRIGHT © 2015 1LIFE HEALTHCARE, INC. ALL RIGHTS RESERVED.
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Comprehensive Primary Care Advantages
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Increased access to high-quality care
Reduced overall healthcare costs
Improved employee health and productivity
Enhanced continuity of care
Optimized healthcare insurance spend
Increased in-network specialty utilization
Consolidated health and wellness investment
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Return on Enterprise Investment
ONE MEDICAL’S RESULTS – OVERALL 8% COST REDUCTION
FEWER ER
VISITS
10%19% 10% 26%32% 9%
STUDY CONDUCTED AND VALIDATED BY MILLIMAN
FEWER
SPECIALTY
CARE VISITS
SAVINGS ON
OUTPATIENT
SURGICAL
LESS
GENERAL
RADIOLOGY
LESS
CT/MRI/PET
HIGHER
GENERIC
DISPENSING
CONFIDENTIAL & PROPRIETARY. COPYRIGHT © 2015 1LIFE HEALTHCARE, INC. ALL RIGHTS RESERVED.
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Experience One Medical for Yourself
Complimentary 1 year One Medical membership
Available to the first 10 participants
Simply email “Sign me up for better Primary Care”
to [email protected] now
CONFIDENTIAL & PROPRIETARY. COPYRIGHT © 2015 1LIFE HEALTHCARE, INC. ALL RIGHTS RESERVED.
webinaracademy
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Our Contact Details
Thank you very much for your time. Should you have any further questions, please do not hesitate to contact us.
www.onemedical.com
www.facebook.com/onemedical
@onemedical
WEBSITE:
Steve SimpsonRegional Vice [email protected]
Paul JorgensenVice President, Enterprise [email protected]
CONTACT:
CONFIDENTIAL & PROPRIETARY. COPYRIGHT © 2015 1LIFE HEALTHCARE, INC. ALL RIGHTS RESERVED.
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ABD Academy Webinar
Andrea TrudeauEVP, Founding PrincipalEmployee Benefits ABD Insurance & Financial [email protected]
For further information contact:
Questions?
Attendees will receive an email with Presentation Slides and Audio. Both can also be found at: http://www.theabdteam.com/abd-insights/presentations