welcome to a & j collision repair

16
You did not plan for this…. But we did!

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You do not plan for an accident but we do. Here are some steps what to do in case of an accident and also some information about us.

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Page 1: Welcome to A & J Collision Repair

You did not plan for this….

But we did!

Page 2: Welcome to A & J Collision Repair

Have you every wondered how to deal with

your insurance company after an accident?

What do I need to do first?

Or

My vehicle is not drivable, now what?

Do you know how to make the best choice

for collision repair?

Page 3: Welcome to A & J Collision Repair

A & J Collision Repair

Welcome to

I am the owner Jody Gatchell

Page 4: Welcome to A & J Collision Repair

Have you every wondered how to deal with your insurance company after an accident?

• Nationally a consumer only gets in an accident every 7 years but the process is always changing. It is a good idea to contact your agent on the proper steps.

• You can ask a collision repair facility for advice too. We deal with the claims process as well.

Page 5: Welcome to A & J Collision Repair

What do I need to do first?

• Contact your insurance agent or insurance company to get the claim started.

• They may write their own estimate or ask you to get the estimate

Page 6: Welcome to A & J Collision Repair

My vehicle is not drivable, now what?

• You can request, at the scene, where to take the vehicle to.

• If you have rental insurance, you can get a rental vehicle

• If you are a claimant you will be able to get a rental car.

• Even if your car is drivable, do not drive a vehicle with safety items that do not operate.

Page 7: Welcome to A & J Collision Repair

Do you know how to make the best choice for collision repair?

• Make sure that the auto body repair facility

has a life time warranty on their workmanship.

• Ask to see the employee training certificates.

• Ask to tour the collision repair facility to see the repair process.

• Call the facility and hear how they answer the telephone.

Page 8: Welcome to A & J Collision Repair

Our Purpose

• Is to help customers solve their problems when getting their vehicle repaired after an incident, and helping them with the insurance process.

• Is providing a stable work environment for employees to build their careers, and sufficiently taking care of the family’s needs.

• To be a part of the community that we live and work in.

Page 9: Welcome to A & J Collision Repair

Our Goals • Is to have a collision repair business that is

very successful and widely known for excellence.

• That we are working with all insurance carriers to help their customers with their collision repair needs.

• When someone is asked about collision repair in Conway we will be at top of their mind. They say “A & J Collision.”

Page 10: Welcome to A & J Collision Repair

Our Product

• A vehicle that looks, drives and is back to safety standards like it has never been in an accident and is returned to the customer in a timely matter

• Is to take care of the customer’s need for auto body repair and to help them with the claim process

Page 11: Welcome to A & J Collision Repair

Established

* In Conway in 1997

• It was started by Alan Tipton and Jody Gatchell

• Started as a two man shop in a 3 bay garage

Page 12: Welcome to A & J Collision Repair

Current

• 18,000 square foot collision repair facility

• A staff of 12 individuals

• Help 1,000’s of customers a year through the claim process to get the vehicles taken care of

• All the necessary tools and equipment to get the job done efficiently and correctly

Page 13: Welcome to A & J Collision Repair

Located at • 1215 Thomas G Wilson Dr. Conway, AR 72032

Take exit 129 and go east on to Hwy 286. after passing Amity Road take the next right on to Thomas G. Wilson, then we will be the first building on the right

Page 14: Welcome to A & J Collision Repair

Qualifications

• Metal Techs receive I-Car training that is industry specified

• Paint Techs receive training though PPG paint company

• On- going training is important to the success of the repairs. Vehicles are constantly changing

Page 16: Welcome to A & J Collision Repair

Contact information

Telephone – 501.327.1882 Fax – 501.327.4899 Email – [email protected] Cell – 501.328.7408 www.ajcollisionrepair.com A message from me on YouTube http://youtu.be/Rd9Up9RdB1k

Owner – Jody Gatchell